Quadra-Fire SRV7000-451 User manual - page 11
R
April 1, 2009
7014-101F
Page11
I. TROUBLESHOOTING
Withproperinstallation,operation,andmaintenanceyourappliancewillprovideyearsoftrouble-freeservice.Ifyoudoexperienceaprob-
lem,thistroubleshootingguidewillassistaqualifiedservicepersoninthediagnosisofaproblemandthecorrectiveactiontobetaken.
NOTE:
This troubleshooting guide should only be used by a qualified service technician.
Error Message
Possible Cause
Corrective Action
Badwallcontrolorcontrolboard
3wireshavelooseconnectionsorinstalled
wrong
Replacewallcontrolorcontrolboard
Checkconnections
BADTCDROPTUBE
TC = Thermocouple
Droptubethermocoupleisbrokenorleads
arereversed
Checkconnections
Replacethermocouple
BADTCFIREPOT
TC = Thermocouple
Firepotthermocoupleisbrokenorleads
arereversed
Checkconnections
Replacethermocouple
SNAPDISCTRIPPED
Overheatsensor(snapdisc)hastripped
Convectionblowermayneedcleaning
Ifhavepowerswitch,turnoff,manuallyreset
thesnapdisc&turnpowerbackon.Ifno
powerswitch,unplugappliance
Cleanconvectionblowerifneeded.
VACUUMSWERROR
SW = Switch
Vacuumswitchisbad
Vacuumhoseisplugged/disconnected
Checkconnections.By-passvacuumwith
jumperwire,ifrun,switchisbad.Replace
switch.
Checkvacuumhose
COMBBLOWERJAMMED
Combustionblowerisblocked/jammed
Removeblockage
Replaceblowerifnecessary
Ifhavepowerswitch,turnoff&turnbackon
to
clearerror.Ifnotunplugtheappliance.
AUGERJAMMED
Augerjammed,feedmotorbad
Pullthefeedsystemandinspect
ClearjamandthenpressRetrybutton
MISSEDIGNITION
Igniterbadorpoorharnessconnection
Outoffuelorfuelisbridginginhopper
Faultyfirepotthermocouple,connectionis
shorted
Checkconnections,ifOKreplaceigniter
Breakupbridgingpellets.Refillhopper
Replacethethermocouple&pressRetry
MINFIREPOTTEMP
Outoffuel
Refillhopper
Addhandfulofpelletstothefirepottoprimeit
PresstheRetrybutton
MAXDROPTUBETEMP
Stoveinover-heatcondition
Wrongfueltablesetting
Flameheightsettoohigh
Componentsmayneedcleaning
Confirmsettingmatchesburningfuel
Adjustflameheight
Cleanthefirebox,heatexchanger,convection
blower,firepotandashpan
CONVBLOWERJAMMED
Convectionblowerblocked/jammed
Removeblockage
Replaceblowerifnecessary
Ifhavepowerswitch,turnoff&turnbackon
to
clearerror.Ifnotunplugtheappliance.
CHECKASHPAN
Auto-cleanjammed
Auto-cleanswitchisbad
Linkagehasbecomedisconnected
Ifashpanisempty,checkforajam.Usea
screwdriverandfirmlypushinthefirepotfloor
holesandflexspringandpushtowardhome
toreleasejam.
Replaceswitch
Reconnectlinkage.
SCREENGOESBLANK
Staticdischargeornearbylighteningor
ElectricFastTransientsattheinputmains
Ifhavepowerswitch,turnoff&turnbackon
to
refreshthescreen
.Ifnotunplugtheappliance.
Hopperlidnotclosedalltheway
Switchisoutofadjustment(augerwillnot
function)
Closethelid.Ifthatdidn’tworkreplaethe
switch
Adjustorreplaceswitch
Fireboxdoorisnotlatchedproperly
Fireplacenotrolledincompletely
Adjustorreplacedoorswitch
Adjustorreplaceinterlockswitch
Outoffuel
Checkthelatch,ifOK,replaceswitch