Quick Track OMNI User Manual - page 18
18
Troubleshooting
Pairing receiver failed:
If the receiver fails to pair turn off the receiver and then back on
and go to settings or the device page and try to reconnect the
receiver.
If the above procedure still results in the receiver failing to pair
force close the Quick Track app and power the receiver off. To
force close the app on an iphone double press circle home button
then find the Quick Track app and swipe up. To force close the
app on an android press the double squares on the screen and swipe
left. Then power on the receiver and re-open the Quick Track app
and try to pair again.
Pairing collar failed:
If the collar fails to pair put the magnet in the collar to power off.
Remove the magnet to power on the collar and try to pair again.
If the above procedure still results in the collar failing to pair force
close the Quick Track app and power the collar and receiver off.
To force close the app on an iphone double press circle home
button then find the Quick Track app and swipe up. To force close
the app on an android press the double squares on the screen and
swipe left. Then power on the receiver and collar and re-open the
Quick Track app pair the receiver then pair the collar.
App closes unexpectedly:
If the Quick Track app closes unexpectedly reopen the app and go
to either settings or devices page and re-pair the receiver to resume
the hunt.