Ravelli Pompeii Owners & Installation Manual - page 29
27
Manuale utente PALMARE IDRO TOUCH RADIO
Manuale utente PALMARE IDRO TOUCH RADIO
Pag.36
Pag.37
Vers. 01 del 07/04/15
Vers. 01 del 07/04/15
ANOMALIA
DESCRIZIONE
RD SYSTEM REGULATION
REQUEST
(only if the RDS system is
installed)
It shows that the testing procedure and initial parameter calibration have been completed
incorrectly.
This indication, however, does not block the stove.
FLOW METER FAILURE
(only if the RDS system is
installed)
It shows a failure of the air flow meter and the stove switches to minimum capacity
disabling the RDS system.
SERVICE REQUEST
The threshold value of set work hours has been reached. The symbol displayed remains
active throughout the work phase. Non-routine maintenance is required on the stove.
Warning Pop-Up
PHASE
DESCRIPTION
OFF
The stove is off
WAIT FOR PELLETS
OUT OF
When the switch-on request from ECO-STOP mode coincides with an automatic switch-off
condition (from the TIMER), the stove turns on ensuring total cleaning of the brazier before
switching to FINAL CLEANING.
INFEED SCREW
OVERFLOW
CONDITION: when the pellet setting (set pellets +5) is near the continuous load condition.
SOLUTION: Set the value back to 0.
GENERIC ALARM
The stove is in alarm state; refer to the troubleshooting chapter.
ANOMALY (general)
The stove has detected an anomaly; refer to the troubleshooting chapter.
AUTOMATIC CLEANING
SYSTEM ACTIVE
For models with automatic cleaning system it indicates the operating state of the same.
STAND BY
Forced shutdown state when the boiler water reaches 85°C. The stove restarts automatical-
ly if the restart conditions are met.
REASON
SOLUTION
• The door and the ash box are not closed correctly
• Make sure they are closed properly.
• Poor combustion in grate.
• Switch off the stove, clean the brazier and check the cleanliness of the
support bench, clean the tube bundle by activating the turbolators and adjust
the combustion through pellet/air settings.
• Presence of foreign body in air intake tube.
• Check if present and remove foreign body
• The air flow meter may be dirty.
• Clean the flow meter with the stove in “Switched off” state
• Contact the Support Service
S
IGNALLING
CLEAN
THE GRATE
(only if the RDS
system is installed
)
Alarms (table with reference codes)
T
RIAL.
TITLE
REASON
SOLUTION
AL 01 BLACK OUT
- No voltage during work phase
- Press the switch off key and switch on the stove
again
- If the problem persists, contact the Support Service
AL 02 K PROBE FAILURE
- The K probe is malfunctioning
- Contact the Support Service
- The K probe is disconnected from the electronic
board
- Contact the Support Service
AL 03 OVERTEMP. K
- Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
- Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
- The tangential fan (if provided) is
malfunctioning or damaged
- Contact the Support Service
- If the problem persists, contact the Support Service
AL 04 FUME EXHAUST DAMAGED
- Fume exhaust encoder is not working or is
connected incorrectly
- Contact the Support Service
- No power to fume extractor.
- Contact the Support Service
- The fume extractor is blocked.
- Contact the Support Service
AL 05 NO SWITCH-ON
- The pellet tank is empty.
- Check for the presence of pellets in the container.
Top up, if necessary.
- Pellet calibration and suction during switch on phase
is incorrect.
- Contact the Support Service
- The ignition coil is faulty or positioned
incorrectly
- Contact the Support Service
AL 06 PELLETS FINISHED
- The pellet tank is empty.
- Check for the presence of pellets in the container.
Top up, if necessary.
- The gear motor is not loading pellets.
- Empty the tank to see if there are any objects inside
that may prevent proper operation of the auger.
- Not enough pellets loaded
- Regulate pellets setting from “SET AIR/PELLETS”
- If the problem persists, contact the Support Service
AL 07 RESETTABLE THERMAL
BREAKER
- The manual reset thermostat connected to the hopper
has been triggered
- Reset the thermostat by pressing the button on the
back of the stove
- Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts inside
the stove
- Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
• Contacter le Service d’Assistance
AL 08 DEPRESSION
- The flue is blocked.
- Check the flue is free and clean
- The vacuum meter is faulty.
- Check the mains voltage.
AL 12 FUME EXHAUST SYSTEM
FAILURE
- The fume exhaust system has a loss of performance
due to fan obstruction or voltage drop.
- Check the mains voltage.
AL 14 SCREW PHASE
- No cable connection to power the gear motor screw
- Check the mains voltage.
AL 15 SCREW TRIAC
- An internal part of the electronic board that controls
the pellet infeed screw is faulty.
- Check the flue is free and clean
- Possible voltage drops or incorrect input voltage
- Check the mains voltage.
AL 17
NO FLOW
(only if the RDS system is
installed)
- The flow meter does not measure an input air flow
- Check whether the door and the drawer are
properly closed, correctly and check if the air
inlet pipe is obstructed.
- If the problem persists, contact the Support
Service
AL 19
CLEANER FAILURE
(for models equipped with
cleaner)
- The cleaner did not complete the movement
and is not in the correct position
- Reset the alarm and wait for the stove to switch
to SHUTDOWN mode. Cut off and power again,
the system reactivates the cleaner searching the
correct position again.
- If the problem persists, contact the Support Service
AL 10 OVERTEMP. H2O
• The boiler water temperature exceeds 90 °C.
- Check the mains voltage.
AL 11 H2O PROBE FAILURE
• The boiler water probe is malfunctioning.
- Check the mains voltage.
- The boiler water probe is disconnected from the
electronic board.
- Check the mains voltage.
AL16 PRESSURE
• The pressure of the system is greater or lower than a
preset value, allowed values from bar to 2.5 bar. (We
recommend at cold circuit a pressure of about 1.0 bar)
• Fill the system or vent it to bring the pressure
to the value requested for correct operation.
• If the problem persists, contact the Support Service
Adjust RDS
system
The appearance of the message “ADJUST THE RDS SYSTEM” indicates that the initial parameter testing procedure and
calibration has been unsuccessfully. This indication does not block the stove.