SafeDial GL45-3G Installation And User Manual

Manual is about: Multicom, MultiPath wireless and IP module

Summary of GL45-3G

  • Page 1

    Installation and user manual powered by globe wireless level 8 - 499 st kilda road melbourne vic 3004 www.Globetelecom.Com.Au technical support : 1300 728 650

  • Page 2: Contents

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 2 contents introduction 3 features of the safedial wireless (gl45-3g) 4 gl45-3g activation tools 5 installation and commissioning procedure 5 alarm panel programming 6 defaulting the gl45-3g 6 inputs and outputs 6 connection guide to alarm panel 7 led...

  • Page 3: Introduction

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 3 . Safedial wireless units globe’s safedial network provides two-way communication between supervised premises and the control room. The globe gl45-3g is a versatile state of the art microprocessor based 3g and ip security device that interfaces with...

  • Page 4

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 4 features of the globe safedial wireless device include:-  multipath 3g and ip – telstra sim enabled.  four (4) hour integrity polling – providing an always on health check.  simplicity – simple installation with supplied antennae and software too...

  • Page 5: Gl45-3G Activation Tools

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 5 . You must be a registered user of safedial toolbox. Globe administration will register you as a user at the time of your first hardware purchase. Before powering up, the unit must be activated via the web using the safedial toolbox app on your smar...

  • Page 6: Alarm Panel Programming

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 6 the alarm panel must be programmed with:- - contact id - tone dialling - four digit panel id number - 8 digit telephone number. Ensure line monitoring is turned off. After the first successful event is sent from the alarm panel the “cid” led will be...

  • Page 7

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 7 led activity indication hb green flash * signal strength ok / processor ok red flash signal strength low or trying to reconnect mobile green on * unit is online red blinking data traffic on 3g/gprs not on no connection on 3g/gprs network ip green on...

  • Page 8: Background Polling

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 8 health check polls are sent from the server to the gl45-3g at continuous intervals (typically every 20 minutes on 3g/gprs and every minute on ip). The poll time in the server is reset after every received poll. If no poll is received for a consecuti...

  • Page 9: Specifications Gl45-3G

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 9 housing material abs plastic – white dimensions 110mm (h) x 25mm (d) x 80mm (w) weight 0.120kg operating environment 0° - 50° @ 15% to 85% humidity (non condensing) antenna triple band 3g & dual band gprs modem telit wireless solutions power 10 – 15...

  • Page 10

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 10 safedial toolbox is a secure web based platform designed for use by bureaus and installers. All users can interrogate their safedial wireless outstations remotely for installation, commissioning, diagnostic and control purposes. Safedial toolbox ha...

  • Page 11

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 11 notes: 1) if you enter the wrong password three times safedial will send your password to your registered email. 2) anywhere within the application that you see , hover over the icon for more information about a particular field. 3) in the instance...

  • Page 12

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 12 1 opens to ping page to ping a unit enter the name serial or account number into text box and click “ping”. The serial field is the unique serial number of the safedial wireless unit. The serial number can be found on the back of the product prior ...

  • Page 13

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 13 a) requirements tab the requirements tab is the home page where all status data are displayed. The left hand side of the screen displays the products current status while the right hand side of the screen displays the last 100 contact id messages. ...

  • Page 14

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 14 b) information tab the information tab is the page where all product information is displayed. Sim = single sim device poll state = indicates the communication paths being used for polling (ip and/or 3g/gprs) poll plan = polling plan – 4 hours cent...

  • Page 15

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 15 d) ip tab the ip tab displays the ip addresses and applicable configuration that the unit obtains when ip is connected. You can manually change any of these settings and then click “update” to write this information to the unit. E) history tab the ...

  • Page 16

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 16 3 account page the account page allows you to change your password. Uploading and downloading configurations to your alarm panel can be done using globe’s safedial config utility software. Uploading / downloading consumes bandwidth over the 3g/gprs...

  • Page 17

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 17 5 fleet page the fleet page shows all units assigned to the user. In addition to viewing units within the application, you can export the data into a csv file for data manipulation, reporting etc. The fleet tab is where you activate your gl45-3g un...

  • Page 18

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 18 6 activate page the activate page is for use by permaconn clients only. Safedial toolbox is dual use and allows both globe and permaconn activations under the one log in. This page is not applicable to the activation or interrogation of globe gl45-...

  • Page 19

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 19 8 users page the user page allows you to create, edit, view, delete or sms users under your fleet. When you open this page your users are sorted by their access levels. You can view each access level via the use of the drop down box (in this exampl...

  • Page 20

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 20 9 central station page the central station page shows all of your control rooms that you are assigned to. For the gl45-3g devices the central station is always “globe wireless”. If you are a permaconn user, the central stations you have permaconn u...

  • Page 21: Activating A Gl45-3G

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 21 fit the antenna and ensure all cabling is completed. Before applying power to the unit, activation must be completed via the safedial toolbox app. 1 go to https://safedial.Permaconn.Com on your pc, tablet or smartphone to arrive at the login portal...

  • Page 22: Pocket Secure Introduction

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 22 pocket secure is a smartphone app which connects to the safedial wireless servers via the internet. Once a connection is established, the last 100 events are scanned and the state of the alarm is determined and presented to the user. To toggle the ...

  • Page 23

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 23 wiring to the panel 1. Program a zone on the alarm panel to be a ‘key switch’ zone. 2. Pocket secure pulses output 1 on the gl45-3g, so wire output 1 to the programmed ‘key switch’ zone. Output 1 is normally open switching to negative. 3. Make sure...

  • Page 24: Customer Download

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 24 1 go to https://safedial.Permaconn.Com on your pc, tablet or smart phone to arrive at the login portal. Login using the “email” and “password” sent to you with your order confirmation. [screen 1] 2 once logged in click on “users”. [screen 2] 3 ente...

  • Page 25: Faqs

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 25 q. Where do i find the notes i have written for each customer? A. The notes are visible in the “history” tab within the ping page. The notes are written with the quotation makes “notes”. Notes written by an administrator are not seen by the custome...

  • Page 26

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 26 q. Why can’t i re-activate a safedial wireless unit to another 1345 number (answering to another control room)? A. This is a security feature built into the product to ensure that another bureau cannot reprogram your unit without your / our consent...

  • Page 27

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 27 the alarm panel will still send messages to the control room if r (ring) & t (tip) are only connected. This will cause the gl45-3g to report a ‘dialler lead restore’, and ‘dialler lead fail’ every time the alarm panel dials out and sends a cid even...

  • Page 28

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 28 faulty connection between alarm panel and gl45-3g 611 socket >.

  • Page 29: Warning

    Safedial wireless gl45-3g - gl v1.0 / pm v3 page 29  installation must be carried out by service personnel only  the earthing terminal must be permanently connected to earth  the unit must only be operated with the supplied antenna. Install the gl45-3g in a location that no person[s] is closer th...