Sequiam Biovault 2.0 Manual - Faq
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| BioVault 2.0 Manual
FAQ
FreQUenTLY ASKed QUeSTiOnS
Q: Where can I buy accessories?
Where can I buy spare parts (battery covers, A/C adapters, etc)?
Where can I send the BioVault 2.0 for repair?
Where can I get another BioVault 2.0?
A: Please visit biovault.sequiam.com for complete and accurate consumer help
information.
Q: What happens to the fingerprints that are stored in the BioVault 2.0 when the
batteries die or during a power outage when plugged in using the A/C adapter?
A: The BioVault 2.0 retains all fingerprints in the event of total power loss. Once
the power is restored by either inserting new batteries or when the electricity is
restored to the A/C adapter, the unit will function as it did before the power
loss.
Q: Can different BioVault 2.0 units use the same wall mount?
A: Yes, all BioVault 2.0 units are designed to utilize the same wall mounts .
Q: Is the BioVault 2.0 fire proof?
A: No, the BioVault 2.0 is not fire proof or fire resistant. The BioVault 2.0 has been
specifically designed for secure access control and convenience.
Q: What do I do when I cannot open my BioVault 2.0?
A: Please follow the following suggestions to open your BioVault 2.0:
• Swipe your fingerprint over the scanner slowly and completely.
• Swipe an alternative registered fingerprint from another finger or from
your other hand.
• If the unit is using battery power, replace the batteries or plug in the A/C
adapter to the BioVault 2.0 and directly into a wall outlet and retry.
• If the unit still will not open, please go to the BioVault 2.0 website
(biovault.sequiam.com) for additional assistance.
Help