Smarthome 4071 User Manual - page 18
ControLinc
™
Maxi
™
User’s Guide
TROUBLESHOOTING
Problem
Possible Cause
Solution
The Status LED on my
ControLinc Maxi is not
turning on at all.
ControLinc Maxi is not getting
power.
Make sure ControLinc Maxi is not plugged into a
switched outlet that is turned off.
ControLinc Maxi and your
device(s) are on opposite
powerline phases.
Make sure to have a coupler-repeater properly installed
to bridge the two powerline phases.
ControLinc Maxi is plugged
into a power strip.
Powerline signals can’t travel through power filters.
Plugging ControLinc Maxi directly into a wall outlet
works best.
My ControLinc Maxi is
not controlling X10
devices.
Other modules are loading
down the signal.
Other transmitting products can absorb the
ControLinc Maxi’s signal. Moving it to another
outlet or electrically away from other transmitters
will help..
Add a BoosterLinc enabled device or move around
existing BoosterLincs devices.
A device is not
responding to ControLinc
Maxi.
The signal may be too weak.
Try controlling your device with the ControLinc Maxi
plugged into the same outlet.
Unplug ControLinc Maxi for 10 seconds and reinstall.
If the above doesn’t work, perform a Factory Reset.
ControLinc Maxi is
locked up.
A surge or excessive noise
on the powerline may have
glitched it.
Reset the entire ControLinc Maxi by performing a
Factory Reset.
The Status LED on my
ControLinc Maxi doesn’t
work.
The Status LED may have
been turned off.
Enable the Status LED.
The beeper on my
ControLinc Maxi doesn’t
work.
The beeper may have been
turned off.
Enable the Sounder
All of my X10 Devices do
not respond to
ControLinc Maxi’s All
Lights ON or All Units
OFF Buttons.
The ALL ON and ALL OFF
Buttons only control the last
House Code.
Select the appropriate House Code before sending the
All Lights On or All Units Off command
All of my INSTEON or
X10 Devices do not
respond to ControLinc
Maxi’s BRIGHT or DIM
Buttons.
The BRIGHT and DIM
Buttons only control X10
devices controlled by the last
ON/OFF Button Pair you
pushed on ControLinc Maxi.
Push the ON or OFF Button for the Button Pair (X10
Address) you want to control, then use the BRIGHT and
DIM Buttons.
ControLinc Maxi’s plug
does not fit in my wall
outlet.
The polarized prongs on the
plug are not compatible with
older AC outlets.
ControLinc Maxi’s plug is polarized so that it may only
be inserted one way into a receptacle. If your home’s
outlets are over 40 years old, replacing the outlet with a
modern one will allow ControLinc Maxi and many other
modern devices to be used safely. DO NOT defeat this
safety feature.
If you have tried these solutions, reviewed this User’s Guide, and still cannot resolve an issue, please:
• Search our online knowledge base at
http://smarthome.custhelp.com
.
• Call our Support Department at 800-SMARTHOME (800-762-7846).
• Email us at
tech@smarthome.com
.
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