TAIKO AG-1000 User Manual - Ag-1000 User’S Manual
AG-1000 User’s Manual
SMS Alert Gateway
All contents are subjected to change without prior notice
Rev 1.0
Page 12 of 22
Copyright © 2005 Taiko Network Communications Pte Ltd
Section 4 Function Description
4.1 SMS alarming
In “Alarm Group” setting, the interval delay among each hand phone number is configurable. The
numbers without any delay in between is considered as one level. User can define a number of levels of
numbers according to different application consideration. If there are multiple levels of hand phone
numbers assigned to attend an alarm condition, then it is considered as escalation alarming. The delay in
between is escalation delay. Alarm SMS message is sent to first level of users immediately, but
subsequent levels in pre-defined delay. Either when alarm condition is not longer valid or some one has
acknowledged the alarm, the SMS alarming stops from further escalating. When the alarm condition is
recovered, a recovery SMS message is sent to all the hand phone users who have received the alarm
SMS message by then.
If there is only one level of hand phone numbers assigned, then it is considered as broadcasting
alarming. There is not significant delay among the SMS sending to all the numbers. The following two
examples illustrate further about these two different alarming structures:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Example #1: Immediate broadcasting of alarm SMS
When dry contact no.1 is closed, it will be treated as an alarm condition. Alert gateway will
then inform engineer 1 to 3 with a pre-defined alarm SMS immediately. Provided such alarm
condition is neither recovered nor acknowledged, the alert gateway will send the alarm SMS to
these three engineers in 10 minutes later as reminder.
In this example, there is only one alarming level, which consists of three engineers to attend
alarm condition of dry contact no.1, since the delay intervals among them are 0. The SMS alarming
terminates after engineer 3 receives second alarm SMS (reminder). If the reminder delay is zero,
then these engineers will only receive the first alarm SMS without any reminder. The alarming
sequence is as follow:
Point: 1
Alarm Logic: Close
Reminder: 10 (min)
Hand phone Delay
Engineer 1
0
Engineer 2
0
Engineer 3
1