TANDBERG Compliance Appliance Deployment Manual - page 18
14
5.3.1 Example: General Mortgage Bank
GMB has a number of factors to consider when deciding where to put their TCAs:
their main data centre and long-term storage facility is in London
most of their calls are made in London between two office buildings there
their compliance policy requires boardroom conferences to be recorded in at least VGA resolution
local Japanese regulations stipulate that calls involving Japanese citizens must be stored in Japan
the dealers don’t want the recording indicator to play every time they make a quick call, but the
bank needs it displayed on all the CEO and board recordings.
To cater to all of these requirements, GMB install one TCA in London and a second one in Tokyo. They
configure the London TCA to record all the dealer and CEO calls as it is physically closest to these
endpoints and the calls don’t require a recording indicator. This ensures that all the local video
conferences remain on the UK LAN rather then being routed over a WAN via Tokyo and back again.
They configure the Tokyo TCA to record the boardroom calls as these involve endpoints in Tokyo,
New York and London, require a recording indicator and have to be stored in Japan. The Tokyo TCA is
also configured to act as a redundant TCA for the whole network if the London one fails for any reason.
Finally, they configure the London TCA to transcode at CIF resolution over the LAN link to the local
data centre. The Tokyo TCA is configured to transcode at VGA over the LAN to external storage in the
Tokyo office. This deployment meets their compliance policy requirements and provides the most
efficient transcoding process for both TCAs.