Venta Airwasher LW15 User Manual - page 14

13

• Cleaning of disk stacks – Soaking the disk stacks in hot water with Venta Cleaner or white 

vinegar for approx. 30 minutes will help loosen any buildup of calcium or lime. Always rinse 

with warm tap water after cleaning.

• Vinegar and Water Solution – either a 50:50 or a 3:1 ratio of white vinegar and water can be 

used instead of the Venta Cleaning Solution.

• Do not use the appliance in an environment with temperatures consistently over 95     

degrees Fahrenheit.

problem: CliCKing noise

• Make sure the rubber coupling is inserted all the way into the gear.

• If a mineral deposit has formed inside the gear, this could cause a clicking sound during op-

eration. Call our customer service department toll-free at (888) 333 8218 for a replacement.

problem: wetness around the applianCe 

• Turn the empty lower housing upside down to dry. This will allow any excess water that col-

lected between the double walls to empty out the weep holes. Allow at least 24 hours to dry.

problem: disK staCK not turning 

• Check that the rubber coupling is properly inserted into the bottom of the gear.

automatiC shut-oFF

The appliance has an automatic shut-off feature that is indicated by displaying  4 .

trouBleshooting

Problem

Possible causes

What to do

Appliance does not 

function

1.  Switching power supply not 

connected

2.  Mains cable connector not 

plugged and latched into drive unit.

1.  Connect switching power supply to mains 

socket, switch on appliance with button 

1

2.  Plug mains cable connector into drive unit 

until it latches.

Operation indica-

tion 

2 

flashes

Motor/Gearing malfunction

Please get in touch with Customer Service  

Tel. 1-888-333-8218

The appliance will shut

off automatically if:

What to do

there is too little water in the 

lower housing.

Switch off appliance, disconnect switching power supply, top 

up with water and start operation again with button  1 . See 

also „Maintenance and cleaning“, „Daily“

the upper housing has been 

opened.

Close top cover again by pressing on the external ends of the 

latches. Switch the appliance on and off with button  1 .

the upper housing is not in-

stalled or is not properly fitted

to the lower housing

Place top cover onto lower container. Switch the appliance

on and off with button  1 .