Waterpik WP-100 Instruction Manual - page 8
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15
TROUBLESHOOTING GUIDE
PROBLEM
Tips and
Tongue Cleaner
Leakage between the
tip and handle knob.
Pik Pocket
TM
Tip
Tear in soft tip.
Water Flosser Base
Hose to the handle leaks.
Reservoir leaks.
Inadequatepressure.
Unitdoesn’tstart.
CAUSE
1) Tip not fully engaged.
1) Tip is worn.
2) Tip is split.
1)Damagetothehose.
1) Missing black reservoir valve.
2) Reservoir valve is upside down.
1) Reservoir not positioned
properly.
2) Tip is clogged with debris.
3) Black reservoir valve clogged.
1) Motor not running.
CORRECTIVE ACTION
1) Remove tip and reinstall.
1) Replace with new tip.
2)Uselowestpressuresettingonly.
1) Visit www.waterpik.com or
contactyourlocalWaterPik,Inc.
distributor which can be found at
www.waterpik.com/intl.
1)Replace reservoir
valve or ensure
valve is right
side up (see
image to right).
2) Turn valve right-side up.
1)Re-positionreservoir.Press
down firmly on the reservoir.
2) Flush tip under faucet or
replace tip.
3) Remove reservoir valve and
clean by massaging the valve
under warm running water and
place back into reservoir.
Ensure the valve is right-side
up (see above image).
1) Be sure outlet is functioning;
test with another appliance
(check electrical reset button
and/or wall switch).
WaterPik,Inc.warrantstotheoriginalpurchaser/ownerofthisproductthatitisfreefromdefectsin
materials and workmanship for two years from date of purchase. Save your receipt as your proof of
purchasedate.WaterPik,Inc.reservestherighttorequesttheproducttobereturnedforanalysis
to confirm the claim falls within our warranty policy. We will replace any part of the product, which
in our opinion is defective, provided the product has not been abused, misused, altered or damaged
afterpurchaseandwasusedaccordingtotheseinstructions.Thislimitedwarrantyexcludes
accessoriesorconsumablepartssuchastips,etc.WaterPik,Inc.willnotberesponsibleforany
expensesincurredasaresultofanywarrantyclaimacceptedbyWaterPik,Inc.Thiswarranty
gives you specific additional legal rights to those which you may have depending on the law in your
placeofresidence.OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralian
ConsumerLaw.Youareentitledtoareplacementorrefundforamajorfailureandforcompensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repairedorreplacedifthegoodsfailtobeofacceptablequalityandthefailuredoesnotamount
toamajorfailure.
To make a warranty claim and before sending the product, please contact:
BrandfarmPtyLtd
Lvl5NexusBuilding
4 Columbia Crt
NorwestBusinessPark
Norwest NSW 2153
+61288606463
This warranty is given by:
WaterPik,Inc.
1730EastProspectRoad
FortCollins,CO80553-0001
USA
LIMITED TWO-YEAR WARRANTY
Stillhavequestions?Gotowww.waterpik.com/intltofindyourlocaldistributor.
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