Watkins CalderaSpas Utopia Series Owner's Manual - Acts Invalidating Warranty
MIsCellaneOus serVICe InFOrMaTIOn
The control and high limit thermostats are equipped with electronic sensors that are connected to the spa’s plumbing. Never cut or kink the wires that connect the
sensors to the thermostats within the control box.
The jet pump is equipped with a thermal overload cutoff switch that is designed to protect the pump from overheating. If the pump shuts itself off in an older spa, it could
indicate failure of the pump motor bearings. If the pump shuts itself off in a new spa, it is usually the result of one or a combination of the following factors:
High Temperature: All Caldera
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spa models are equipped with a jet pump shroud that vents the heat generated by the pump motor to the outside of the
equipment compartment. If the vent is blocked by masonry, grass, or debris, overheating of the jet pump may occur. Once the pump motor has cooled
sufficiently and any blockage has been removed from the vent opening, the jet pump can be restarted.
Improper Wiring: If the spa is connected with an extension cord, and/or the house wiring is undersized, the pump may starve for voltage and therefore may
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draw more amperage and generate excessive heat.
If the pump is shutting down due to excessive heat, make sure the equipment compartment has adequate ventilation. The air gap at the bottom must not be
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blocked. Should your jet pump continue to shut off after short periods of use, contact a qualified service technician.
aCTs InValIDaTInG warranTY
The limited warranty is void if the Caldera spa has been improperly installed, subjected to alteration, misuse, or abuse, or if any repairs on the spa are attempted by
anyone other than an authorized representative of Watkins Manufacturing Corporation. Alteration shall include any component or plumbing change, electrical conversion,
or the addition of any non-approved sanitation or water purification device or heating system which contributes to component or unit failure or unsafe operating system.
Misuse and abuse shall include any operation of the spa other than in accordance with Watkins Manufacturing Corporation printed instructions, or use of the spa in an
applicationforwhichitisnotdesigned;specifically:useofthespainanon-residentialapplication;damagecausedbyoperation*ofthespaatwatertemperaturesoutside
therangeof35°Fand120°F;damagecausedbyadirty,cloggedorcalcifiedfiltercartridge;damagetothespasurfacecausedbytheuseoftri-chlorochlorine,BCDMH,
misuseofchemicaltabletsinafloater,acid,oranyotherspachemicalsorspasurfacecleanerswhicharenotrecommendedbyWatkinsManufacturingCorporation;
damagecausedbyallowingundissolvedspasanitizingchemicalstolieonthespasurface(nospasurfacematerialcanwithstandthiskindofabuse);damageto
componentsorspasurfacecausedbyimproperwaterchemistrymaintenance;anddamagetothespasurfacecausedbyleavingthespauncoveredwhileemptyof
water and in direct exposure to sunlight (this may cause solar heating distress in warm weather regions). These are considered abuses and may invalidate this warranty.
*Operation of the spa does not mean “use” of the spa! Watkins Manufacturing Corporation does not recommend using the spa if the water temperature is above or below
the spa’s control panel temperature range.
DIsClaIMers
Watkins Manufacturing Corporation shall not be liable for loss of use of the Caldera spa, or other incidental, consequential, special, indirect, or punitive costs, expenses
or damages, which may include but are not limited to the removal of a permanent deck or other custom fixture, or the necessity for crane removal. Any implied warranty
shall have a duration equal to the duration of the applicable limited warranty stated above. Some states do not allow limitations on how long an implied warranty lasts.
Under no circumstances shall Watkins Manufacturing Corporation or any of its representatives be held liable for injury to any person or damage to any property, however
arising.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
waTkIns CusTOMer serVICe
If you have any questions about any aspect of your Caldera spa set-up, operation, or maintenance that have not been answered by this manual, consult your Caldera
dealer.
Watkins Manufacturing Corporation can be reached at: 800-669-1881 (Extension 8432), Monday through Friday, 8 am to 5-pm Pacific Standard Time (PST), or e-mail
custsvc@watkinsmfg.com
SERvICE
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