Webasto CARBONTECH Installation Instructions And Owner's Manual - page 13
Page 13 of 20
Warranty Instructions and Procedures
CARBONTECH™ carries a one year limited warranty beginning from the date of installation.
The warranty covers proven fabrication and materials deficiencies. Not covered in the warranty
are damages resulting from:
¾ Improper handling of components and seat heater systems.
¾ Failure to follow installation instructions.
¾ Unauthorized
installation.
¾ Installations by staff not qualified or certified to do the installation.
¾ Transportation and freight.
The warranty covers only material. Subsequent damage of any kind, even as result of damage
or flawed components (supplied by vendor) is not covered. The vendor‘s warranty procedures
must be followed to become eligible for a claim. The vendor reserves the discretionary right to
determine whether the defective unit will be repaired, replaced entirely or whether only
components will be sent to correct the defects. All freight, packaging and other associated cost
must be covered by the buyer. Vendor reserves the right to conduct repairs of defective units
either at the location of the buyer or any other location specified, agreed and communicated
between the vendor’s place of business and the buyer. Potential transport and freight cost must
be covered by buyer unless otherwise specified by vendor. Only such warranty claims can be
processed and honored, where buyer provides the vendor at the time of the claim with the
following documents:
¾ Proof of purchase (invoice)
¾ Proof of payment
¾ Proof of installation by authorized and qualified installer (following published installation
guide lines and directions) incl. mileage reading at the moment of installation.
¾ Both labels on the seat heater system‘s heater pads must contain comprehensive
vehicle data like year, make and model of the car as well as the date of seat heater
system installation.