Webasto CARBONTECH Installation Instructions And Owner's Manual - page 16
Page 16 of 20
Warranty Instructions and Procedures
Webasto Product Inc. carries a one year limited warranty beginning from the date of
installation. The warranty covers proven fabrication and materials deficiencies. Not
covered in the warranty are damages resulting from:
¾ Improper handling of components and seat heater systems.
¾ Failure to follow installation instructions.
¾ Unauthorized installation.
¾ Installations by staff not qualified or certified to do the installation.
¾ Transportation and freight.
The warranty covers only material. Subsequent damage of any kind, even as result of
damage or flawed components (supplied by vendor) is not covered. The vendor‘s
warranty procedures must be followed to become eligible for a claim. The vendor
reserves the discretionary right to determine whether the defective unit will be repaired,
replaced entirely or whether only components will be sent to correct the defects. All
freight, packaging and other associated cost must be covered by the buyer. Vendor
reserves the right to conduct repairs of defective units either at the location of the buyer
or any other location specified, agreed and communicated between the vendor’s place
of business and the buyer. Potential transport and freight cost must be covered by
buyer unless otherwise specified by vendor. Only such warranty claims can be
processed and honored, where buyer provides the vendor at the time of the claim with
the following documents:
¾ Proof of purchase (invoice)
¾ Proof of payment
¾ Proof of installation by authorized and qualified installer (following published
installation guide lines and directions) incl. mileage reading at the moment of
installation.
¾ Both labels on the seat heater system‘s heater pads must contain
comprehensive vehicle data like year, make and
¾ Model of the car as well as the date of seat heater system installation.