Summary of 45P

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    45p installation & maintenance manual.

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    Record of revision release date version supersedes description may 2006 initial initial release january 2008 issue 1 initial added features from new software levels, updated the voice mail screens and corrected some typos..

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    Xblue networks iii toc 1 introduction.......................................................................................... 1 notices.............................................................................................................................................1 fcc information........

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    Iv xblue networks toc 5 telephone operation .......................................................................... 29 introduction .....................................................................................................................................29 navigation keys ................

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    Xblue networks v toc extension pick up groups........................................................................................................................... 59 extension programming copy.........................................................................................................

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    Vi xblue networks toc private to .....................................................................................................................................................88 pulse to tone (dtmf) conversion ......................................................................................

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    Xblue networks vii toc incoming drop ............................................................................................................................................. 115 location ...............................................................................................................

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    Viii xblue networks toc exclusive hold time.....................................................................................................................................132 pbx flash .................................................................................................................

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    Xblue networks ix toc preprogrammed message ............................................................................................................................ 151 system abbr no....................................................................................................................

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    X xblue networks toc a appendix a ....................................................................................... 189 extension 55 ....................................................................................................................................189 remote programming connec...

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    Xblue networks 1 1 introduction notices the contents of this manual are subject to change without notice and do not constitute a commitment on the part of xblue networks, llc., every effort has been made to ensure the accuracy of this document, however, due to ongoing product improvements and revi- ...

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    Introduction 2 xblue networks 1 fcc inf ormation this equipment generates, uses, and can radiate radio frequency energy, and if not installed and used properly, that is, in strict accordance with the instruction manual, may cause interference to radio and television reception. This equipment has bee...

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    Xblue networks 3 introduction re la te d d oc um en ts : 1 rizes the sections in this manual: related documents: table 1.2 chapters chapter title purpose 1 notices and fcc 2 system overview provides an overview of the system with the model numbers, components, and various configuration 3 specificati...

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    Introduction 4 xblue networks 1 notes: notes:.

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    Xblue networks 5 2 system configuration this hybrid telephone system has a modular single shelf flat-pack design, which comes configured with 3 central office lines by 8 digital extensions and 2 analog extensions and can expand to a 9 central office lines by 24 digital extensions and 4 analog extens...

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    System configuration 6 xblue networks ksu 2 system hardware ksu an external ac/dc power supply provides power for this stylish compact cabinet and the motherboard which is equipped to operate 3 central office lines, 8 digital extensions, and 2 analog ports. The additional 3 x 8 module and option mod...

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    Xblue networks 7 system configuration sy stem p eripher al connections 2 system peripheral connections the system is equipped with many of the necessary peripheral connections required to operate other resources in conjunction with the system. Ethernet connection voice mail serial port smdr/pc moh/b...

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    System configuration 8 xblue networks configur ation options 2 configuration options at default, the system comes equipped with 3 central office lines with caller id, 8 digital extensions and 2 analog extensions which can also receive caller id. Due to its modular design, the system can be equipped ...

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    Xblue networks 9 system configuration main s ystem ksu 2 main system ksu the basic system comes with a power supply, and a motherboard configured as a 3 x 8 x 2 (analog). The motherboard has an integrated main distribution frame (mdf), designed to eliminate costly ancillary products, such as m66 spl...

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    System configuration 10 xblue networks exp ansion module 3 x 8 2 expansion module 3 x 8 a 3 x 8 expansion module can be installed in the ksu, growing it from its initial 3 x 8 con- figuration to 6 x 16. Add an additional 3 x 8 expansion module brings the system up to its maximum capacity of 9 x 24. ...

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    Xblue networks 11 system configuration option module 2 option module the option module interfaces with the following ancillary devices: • 2 single line telephone ports that double as door phones • external page port to connect to an external paging unit (amplifier). • loud bell contact to connect an...

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    System configuration 12 xblue networks smal l b usiness v oice pr ocessing s ystem 2 small business voice processing system the integrated small business voice processing system (sbvps) can be added to the sys- tem to provide voice mail functionality as well as automated attendant. The sbvps can be ...

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    Xblue networks 13 3 system specifications specifications power requirements dimensions mounting table 3.1 power a.C. Power 110 or 220 v ac (selectable) frequency 60 hz power consumption 100 watts max current rating (max) 1 amp ac, 3 amp dc loud bell contact 1 amp dc (do not use ac!) table 3.2 system...

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    System specifications 14 xblue networks specifications 3 operating environment: wiring: maximum system configurations: table 3.4 environmental conditions temperature 32 ° to 95 ° degrees fahrenheit relative humidity 5 to 90 percent non-condensing table 3.5 cable layout digital telephone 2 wire - sta...

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    Xblue networks 15 system specifications speci fications 3 co line interface specifications: switching technology: extension interface specifications: maximum cable length: table 3.7 co line interface specifications signaling dc loop dialing pulse/dtmf (touch tone) table 3.8 switching matrix digital ...

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    System specifications 16 xblue networks specifications 3.

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    Xblue networks 17 4 installation installation basic tools and supplies 1. Minimum of category 3 - 3 or 4 twisted pair cable run from the mdf to each telephone terminal device. 2. 4 or 6 conductor modular jack assemblies for all extension terminals. 3. Uninterrupted power supply (ups) system to prote...

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    Installation 18 xblue networks in stallation planning 4 9. Do not include connections for antenna, power supplies and/or internet connections in the same sheath (cable). 10. Earth ground for the ksu should less than 3 ohms. Note: the manufacturer warranty does not cover damage caused by power line s...

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    Xblue networks 19 installation module installation 4 module installation it may be easier to install all expansion modules into the system before mounting the sys- tem on the backboard. Do not install modules when the system is powered up. 3 x 8 expansion module 1. Remove the ksu cover. 2. Locate th...

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    Installation 20 xblue networks op tion module 4 adding an external page the external page port is designed to receive an external paging unit (amplifier) to allow voice paging over external speakers. The amplifier interface should be 600 ohms..

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    Xblue networks 21 installation vo ice pr ocess ing s ystem 4 single line telephones or door phones extensions 36 and 37 found on the option module can be programmed as either single line telephone devices or door phones. Door sensor four security sensors with screw termina- tions, activate when an e...

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    Installation 22 xblue networks vo ice pr ocessing s ystem 4 when the voice mail comes on line, the display will update and show how many “n” new and how many “s” saved messages each extension has in their voice mailbox. Note: the fully integrated voice mail will be fully operational shortly after th...

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    Xblue networks 23 installation wiring and c onnectors 4 lightning protection it is good practice to protect all co lines and extensions with proper lightning surge arres- tors, such as gas discharge tubes, which guards against damaging surges caused by non- direct lightning strikes. Failure to provi...

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    Installation 24 xblue networks wiring and connec tors 4 wiring procedure 2 – single pair all co lines and digital, single line and door phones extensions connect to the system using the supplied connectors. These connectors incorporate a mdf patch panel that makes moves, adds and changes quickly and...

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    Xblue networks 25 installation connec ting ext ensions 4 connecting extensions digital extensions analog extensions table 4.3 co line and digital extension numbers co lines 1 - 9 digital extensions 10 - 33 module pf 1 2 3 1 2 3 4 5 6 7 8 ksu y 1 2 3 10 11 12 13 14 15 16 17 exp 1 y 4 5 6 18 19 20 21 ...

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    Installation 26 xblue networks station message detail r ecor ding (smdr) 4 station message detail recording (smdr) station message detailed recording, monitors and reports, via serial printer or call accounting software, telephone calls, which can be either inbound, outbound or both, for desired ext...

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    Xblue networks 27 installation ini tialization pr ocedure 4 initialization procedure once all of the modules are installed into the system, and it is properly mounted, grounded and cross connected it is time to initialize and power up the system. It is important to ini- tialize the system to ensure ...

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    Installation 28 xblue networks in itia liz ati on p ro ce dur e 4.

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    Xblue networks 29 5 telephone operation introduction the xblue telephone is a high quality, full featured, speakerphone with programmable feature buttons, which allows the user to customize the operation of their telephone. Telephone basics aux lamp 3x16 display navigation keys programmable feature ...

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    Telephone operation 30 xblue networks navigation k eys 5 navigation keys the navigation keys, located at the right of the display, allows quick access to commonly used features. There are 4 navigation keys which circle the activation key. For example, to use the navigation keys, begin by pressing th...

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    Xblue networks 31 telephone operation fe at ur e c od es 5 feature codes feature codes may be dialed at the time of operation or they may be stored on a program- mable feature button. Once stored, the feature can be easily accessed by pressing the but- ton. If applicable, the associated led will lig...

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    Telephone operation 32 xblue networks fe atu re c od es 5 caller id (cid) press cid (center interactive button) page 48 call wait allow/deny f 99 page 49 camp on (busy extension) ext + 2 page 50 camp on (busy co line) f 93 # page 50 co line group access 9 9 conference f 60 page 51 data rate f 75 pag...

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    Xblue networks 33 telephone operation fe at ur e c od es 5 least cost routing f 68 page 78 message waiting f 96 # 96 send #*96 cancel page 80 monitor - extension f 7* page 81 multiple mailbox button f66 + 0 or f66 + 70~79 mute f 76 page 82 night mode (attendant) f 63 page 36 page f 50 # 50(z) z= 0 -...

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    Telephone operation 34 xblue networks accessing specific co lines 5 feature code operation accessing specific co lines feature 0(x) accessing individual co lines may be accessed directly by pressing the feature button fol- lowed by 0(x), where (x) = the co line 1 - 9. This allows both single line an...

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    Xblue networks 35 telephone operation att end an t 5 to retrieve the caller from the voice mail box and be connected to the caller for a live con- versation. Conditions: 1. To monitor or answer a call, action must be taken before the “monitor time” expires. 2. Monitor time starts at the time the cal...

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    Telephone operation 36 xblue networks at ten dan t admin istr ati on (admin. ) 5 attendant administration (admin.) feature #0 attendant administration (admin.) is used to set or modify the features: • service mode (day/alt/eve/time) • auto attendant messages (optional auto attendant module required)...

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    Xblue networks 37 telephone operation at ten dan t ad ministr ation (admin. ) 5 • enter into 21: “1234567890” • dial this sequence of numbers by accessing only speed bin location “20.” • a maximum of 16 digits can be entered into any one speed bin. Service mode switching: the system can run in one o...

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    Telephone operation 38 xblue networks authori ty c ode ( tra ve ling class of service) 5 authority code (traveling class of service) feature 55 authority codes are used to bring a more privileged class of service to an extension with a less privileged class of service. When using authority codes, th...

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    Xblue networks 39 telephone operation au toma tic r ecord 5 conditions: 1. The feature code (feature 94) may be programmed under a flexible button on a digital speakerphone. To enable/disable the feature, press the flexible button. 2. If you access an idle line and skip to another line before dialin...

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    Telephone operation 40 xblue networks au tomatic selection (co/i nter com) 5 conditions: 1. The feature code “feature 67“must be programmed under a flexible feature button on the digital speakerphone to be used with the auto record feature. 1. Outgoing call recording begins after the call duration t...

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    Xblue networks 41 telephone operation au xiliary lamp le d status bar 5 2. The system will not allow invalid directory numbers to be programmed during setup. 3. An extension must have co line access to any co line or line group trying to be accessed. Auxiliary lamp led status bar each digital key te...

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    Telephone operation 42 xblue networks bar ge- in (i ntrusion) 5 conditions: 1. When a flexible button is programmed to activate or deactivate bgm, the associated led will not light. 2. Bgm automatically turns off when an extension user receive or make a call. 3. Bgm automatically turns on again when...

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    Xblue networks 43 telephone operation busy r in g allow/den y 5 busy ring allow/deny feature #2 this feature allows the extension user the ability to turn on or off muted ringing of incom- ing or transferred calls when the user is in a busy status. When a co line is ringing or transferred to a busy ...

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    Telephone operation 44 xblue networks cal l back – exten sion 5 call back – extension feature 91 or press “cbck” this feature allows the user to queue an extension, which is busy, in do not disturb (dnd) or idle. When a user sends a call back to a busy extension, the call back process will begin whe...

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    Xblue networks 45 telephone operation cal l dur ation timer (i ncoming/outgoing) 5 call duration timer (incoming/outgoing) this feature is enabled in the database programming on a per extension basis. When enabled, any outgoing co line call will be automatically timed, then when the system “warning ...

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    Telephone operation 46 xblue networks call p ark / call p ark answer 5 • co line calls only. Conditions: 1. Intercom calls to a forwarded extension will receive a special tone signifying that the extension called is forwarded. 2. The auxiliary lamp will not light in call forward mode if it has been ...

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    Xblue networks 47 telephone operation cal l pickup gr oup 5 conditions: 1. Each telephone/extension has one personal extension number used to park one co line call. 2. Any extension can park a call at another (installed) extension. 3. The call park feature code may be programmed on any programmable ...

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    Telephone operation 48 xblue networks caller id (standar d on all co lines) 5 conditions: 1. If the call at the dialed extension has stopped ringing, before the call is picked up, the user will hear error tone and the display on a digital speakerphone will show “pickup failure.” 2. An extension that...

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    Xblue networks 49 telephone operation cal ler i denti fication - cal l l og 5 caller identification ‐ call log each extension is equipped with a call log that stores both inbound (received) and out- bound (dialed) calls. Using the navigation buttons, select “call log”. Press the up button to view ou...

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    Telephone operation 50 xblue networks camp on – co line 5 conditions: n/a camp on – co line feature 93 whenever a busy co line is accessed, either directly by pressing a button or through a dial codes, such as “9”, this feature allows the caller to queue a busy co line and reserve that line for use ...

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    Xblue networks 51 telephone operation conf er ence 5 conference feature 60 the system can accommodate up to eight (8), 4 member (party) conferences, simulta- neously. Conference combinations, all conferences require one extension and can support up to three additional co lines or extensions, to a ma...

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    Telephone operation 52 xblue networks da y and n ight modes 5 day and night modes feature 63 the system can be programmed to follow a seven day, twenty-four hour time schedule that will automatically switch the system from day to night modes. These modes will affect the incoming call ringing assignm...

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    Xblue networks 53 telephone operation def ault set ting s 5 default settings feature 69 this feature is a quick way to deactivate any features which have been changed from fac- tory default at an extension. For example, it will disable any call forwarding, dnd, etc. With one entry code. No button pr...

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    Telephone operation 54 xblue networks distinctiv e ring 5 distinctive ring feature 7# at default, all extensions ring the same way. However, each extension may select between four distinctive ring tones. Conditions: 1. The telephone must be idle when the code is entered. Do not disturb feature 4 whe...

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    Xblue networks 55 telephone operation d o not dist urb - override 5 conditions: 1. Do not disturb cannot be enabled if any form of extension call forward is active 2. To redirect a ringing call to the attendant, press the preprogrammed “dnd” feature but- ton while the call is ringing. 3. When an ext...

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    Telephone operation 56 xblue networks en hanc ed let terin g s cheme 5 enhanced lettering scheme the enhanced lettering scheme is used to accommodate special characters that may be needed when entering an extension user names or when editing any of the prepro- grammed messages. There are five differ...

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    Xblue networks 57 telephone operation ext en sion f eat ur e s ta tus ch eck 5 extension feature status check feature #8 extension feature status check allows digital telephone users to quickly view the setting and status for all user controlled features. It is also a great troubleshooting tool for ...

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    Telephone operation 58 xblue networks ext ension g roups 5 extension groups extension groups are used to group extension that have something in common, such as a sales group, so that they receive the same group pages and announcements. There are eight (8) extension groups; an extension can only be a...

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    Xblue networks 59 telephone operation exte nsion pick up gr oups 5 extension pick up groups feature 54 extension pickup groups allows the user to dial a code and pick up an actively ringing call within their group. The digital telephone will give a short double tone burst and update the display to s...

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    Telephone operation 60 xblue networks ex ten sion r eminder 5 conditions 1. The source extension must have all programming changes completed prior to invoking a copy. When using group copy, all extensions to receive the copy must be programmed for the same pick up group - this will associate them wi...

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    Xblue networks 61 telephone operation exte nsion use r name 5 table 5.4 directory number list conditions 1. Extension directory numbers can only be swapped with other valid numbering plan defined extension directory numbers. Extension user name each extension in the system may have an alphanumeric d...

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    Telephone operation 62 xblue networks external music sour ce 5 conditions 1. The programmed extension user name will be displayed at called extensions whenever intercom calls are made for one extension to another. 2. Whenever there is no extension user name programmed, the characters “ext” are dis- ...

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    Xblue networks 63 telephone operation fa x d etect ion w ith a utomat ic t ra nsf er 5 conditions 1. The external page access code may be programmed on any feature button. Fax detection with automatic transfer standard fax detection with automatic transfer is available on all co lines in the system....

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    Telephone operation 64 xblue networks fe atu re k ey a llo w 5 table 5.5 no feature key required table 5.6 feature access codes - alphabetical: 01 – 20 extension speed bins(abbr) 20 – 99 system speed bins (abbr) 82 – 89 hunt group 01 – 09 co lines 0 attendant 9 co line group access 4 account code * ...

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    Xblue networks 65 telephone operation flash r ecogn ition – analog p ort s lt 5 flash recognition – analog port slt flash refers to the command issued at an analog device to invoke system features. Flash is the momentary operation of the hook-switch at an analog device. Conversely, the on-hook comma...

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    Telephone operation 66 xblue networks fla sh – co line 5 flash – co line feature 3 flash – co line, is a programmed setting that will determine what flash timing will be pre- sented to the telephone company central office when the user issues a hook-flash com- mand while connected to a co line. The ...

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    Xblue networks 67 telephone operation flexible f eatur e but ton pr ogr am m in g 5 the co line flash feature is used to access a second call using the telephone company provided call waiting service. Conditions 1. The flash code may be stored in any speed dial location. 2. The flash code may be sto...

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    Telephone operation 68 xblue networks fo rce d in te rc om t on e ri ng 5 conditions 1. If an invalid code is dialed a single tone burst (error tone) will be heard and the display will show “code unavailable.” 2. Users may program any co line even if they have no access to the line in database progr...

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    Xblue networks 69 telephone operation gr oup call pickup 5 group call pickup feature 54 see“call pickup group” on page 47 headset jack feature 9# the headset jack on all digital speakerphones is a standard 2.5 mm jack, which will accept industry-standard headsets. A headset connected to the headset ...

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    Telephone operation 70 xblue networks “hold” r emind time 5 conditions 1. When the conference initiator presses h, the conference parties will be placed on exclusive hold. This feature is used when adding conference participates. The led will flash green at the conference initiator’s extension, and ...

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    Xblue networks 71 telephone operation hot k ey enable / disable 5 single line extensions will use *6 to answer a call placed on hold at their extension and *7 to answer a call placed on hold at a different extension. Conditions 1. Holding call answer will also operate for intercom calls placed on ho...

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    Telephone operation 72 xblue networks hour mode selection 12/24 5 hour mode selection 12/24 select the either 12-hour or 24-hour format to be display on all digital telephones. Conditions 1. When programming time related features, 24-hour format is always used for input. 2. Smdr output is in 24-hour...

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    Xblue networks 73 telephone operation hunt gr ou ps 5 longer busy, they are placed back into queue. When a pilot hunt group is dialed the members are always called in sequence, always starting with member 1. All ring when the pilot number for an all ring hunt group is dialed, all idle extensions wit...

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    Telephone operation 74 xblue networks inter com cal ling - non blocking - inter com but- 5 intercom calling ‐ non blocking ‐ intercom button intercom calling allows a user to place an intercom call by dialing the intercom number corresponding to the extension to be called. A dss/blf button can be pr...

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    Xblue networks 75 telephone operation intercom cal l b ack 5 intercom call back feature 91 the intercom call back feature is used to queue for an extension that may be busy or unattended. The next time the extension, with an active call back queued becomes idle, this feature will automatically ring ...

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    Telephone operation 76 xblue networks in trusion t one 5 conditions 1. Your extension must have intrusion active set to “y” yes for this feature to operate. 2. An intrusion tone will be presented to all parties when intrusion is invoked extensions and co lines. 3. This feature may violate privacy la...

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    Xblue networks 77 telephone operation last number r edial 5 last number redial feature 8 last number redial (lnr) allows the user to automatically dial the last number dialed from their telephone. The lnr feature will retain up to twenty 20 digits for each extension. The user can select a specific c...

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    Telephone operation 78 xblue networks least c ost ro uting 5 least cost routing feature 68 this allows the system to determine which line group, and whether to insert or delete spe- cific digits. Extension can be forced to use lcr when making central office telephone calls. In addition, extensions c...

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    Xblue networks 79 telephone operation messaging – pr emises 5 messaging – premises messaging – premises, allows extensions to program an extension status message that is displayed on other digital extensions, calling. For example, an extension can set their sta- tus to “out to lunch”, so when other ...

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    Telephone operation 80 xblue networks message w aiting 5 message waiting feature 96 when an extension calls a busy or unattended extension, they have the option to send a message waiting indication. The calling extension can select to use the interactive or dial the feature code feature 96 condition...

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    Xblue networks 81 telephone operation monitor - ex tension 5 monitor ‐ extension feature 7* the monitor feature may be useful for purposes of quality assurance, and allows conversa- tions to be monitored at other extensions. The extension which is monitoring the busy extension or co line must have a...

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    Telephone operation 82 xblue networks music -on-hold 5 music‐on‐hold there is one music-on-hold (moh) input that comes standard with the system. If con- nected, all calls placed on hold will hear the music being played. In addition, digital exten- sion users may monitor moh as background music (f52)...

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    Xblue networks 83 telephone operation o ff hook v oic e an nou nc e 5 conditions 1. When mute is active, the display updates and the auxiliary lamp is lit solid. Off hook voice announce off-hook voice announce (ohva) allows the user to receive a voice announcement from another extension while they a...

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    Telephone operation 84 xblue networks one t ouch t ransf er 5 conditions 1. It is not recommended to disable the hot key pad when auto line select (prime line pickup) feature 95 is set to a co line or line group because it will make internal calling problematic. One touch transfer extensions with a ...

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    Xblue networks 85 telephone operation pa ge (allow / den y) 5 page (allow / deny) feature #9 the page allow/deny feature allows a user to enter a code to toggle between allowing or denying pages at their extension. Background music programmed to play from this exten- sion is not affected. When in pa...

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    Telephone operation 86 xblue networks pa use / p ause i nsertion 5 pause / pause insertion feature 70 the pause/pause insertion feature places a deliberate delay in dialing when placing an out- going co line call from a stored number. Pause is useful in allowing access to special ser- vices where a ...

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    Xblue networks 87 telephone operation priv ac y 5 conditions 1. When an extension is locked it can only make intercom calls; answer and retrieve calls on hold are not affected. 2. If a user forgets their password it may be retrieved via the system database administra- tion. 3. The programmed attenda...

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    Telephone operation 88 xblue networks pr iv ate t o 5 private to the private to feature allows one or more co lines to be programmed for access by only one extension. Once programmed as a private to, no other extensions will be able to access the co line for either inbound or outbound calls. However...

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    Xblue networks 89 telephone operation re ca ll 5 conditions 1. The dialing conversion can only be from pulse mode to tone dtmf mode, not from dtmf back to pulse mode. 2. The pulse-to-tone code can be programmed in any speed dial bin. 3. When making a call on a co line with pulse rotary dialing, the ...

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    Telephone operation 90 xblue networks ringing lev el / muted ringing 5 conditions 1. Once a digit is dialed the reminder tone is removed until the next time intercom dial tone is heard. Ringing level / muted ringing ringing level the ringing volume at each speakerphone may be adjusted to one of four...

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    Xblue networks 91 telephone operation re la y c on tr ol 5 ringing line priority is: (highest to lowest) • callback - extension • callback - co line recalling • co line call • transferred co line call • incoming co line call • incoming icm call conditions 1. This is not a programmable parameter rela...

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    Telephone operation 92 xblue networks sa ve dia led nu mber (sdn) 5 save dialed number (sdn) feature 51 saved number redial (sdn) is used to retain a telephone number, which was just dialed, to be used later. Once stored the number can be recalled by dialing the sdn feature code, regardless of what ...

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    Xblue networks 93 telephone operation sin gle line t elephon e - co line flash 5 conditions 1. If the analog device/slt does not have a hook-flash operation button, operation of the hook-switch must fall within the time periods “start” and “end” in order to be processed as a valid hook-flash operati...

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    Telephone operation 94 xblue networks sp eak erph one 5 speakerphone the speakerphone allows users to place and receive calls ‘hands-free’. Conditions 1. The speakerphone function is impacted by environmental conditions. 2. Operation of the speakerphone in high-noise areas may yield less than adequa...

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    Xblue networks 95 telephone operation sp eed dial (abbr ) – ex ten sion /s yst em 5 speed dial (abbr) – extension /system feature 1 the speed dial feature allows users to store frequently dialed numbers. Each extension may store up to twenty (20) personal numbers 00 - 19 in the speed dial directory....

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    Telephone operation 96 xblue networks status message 5 status message feature 90 digital extension users may set a status message to alert intercom calls of the extension users current status. The user may select between 6 preprogrammed messages, or cus- tomize one each time it is used. Preprogramme...

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    Xblue networks 97 telephone operation sy stem r eminder 5 system reminder the system may be set to alert all idle digital extensions at predetermined intervals during the day. Eight (8) intervals are available for predetermined operation. The system reminder will use the external music source, if co...

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    Telephone operation 98 xblue networks te xt messages 5 text messages the interactive lcd display gives the user several options when calling a busy or unat- tended extension. For example, the user may press “cbck” to leave a generic call back message or press msg and select “preprog” and leave a pre...

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    Xblue networks 99 telephone operation to uc h to ne o n/ o ff 5 touch tone on/off feature #1 touch tone on/off can be used to customize a users’ telephone tactile response of dial pad key operation. The factory setting is; touch tone “off”. While on; operation of the dial pad button/keys will cause ...

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    Telephone operation 100 xblue networks transf er b eep 5 pervised transfer scenarios. (if the extension destination is busy the transfer-busy timer is used. If the extension destination is idle the transfer-idle timer is used.) conditions 1. Transferred co lines that recall are placed on system hold...

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    Xblue networks 101 telephone operation vo ice announce / hands-fr ee r eply 5 voice announce / hands‐free reply feature 98 the telephone provides the ability to receive incoming intercom calls three different ways, voice announce – hands-free and ringing are programmable. An optional method requires...

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    Telephone operation 102 xblue networks vo ic e call r ecor der (one t ouc h r ecor d) 5 5. If a flexible feature button has been programmed with the intercom mode selection code feature 98 the led associated to that button will indicate the current mode selection as follows: voice call recorder (one...

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    Xblue networks 103 telephone operation vo ice pr ocess ing digi tal (i ntegr ation) 5 voice processing digital (integration) the system may be equipped with the optional voice processing system. This voice pro- cessing solution is fully integrated with the system. Performance of the digitally integr...

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    Telephone operation 104 xblue networks vo lu m e c on tro l 5 conditions 1. Calls that are forwarded or transferred to voice mail, if no mailbox number is entered (in-band) the call will be routed to the voice mail main greeting (e.G., auto attendant greeting.) 2. If no voice mail channels are avail...

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    Xblue networks 105 telephone operation w arn in g to ne / co line cal l limit er 5 conditions 1. Users may adjust the ringing volume while the digital speakerphone is not in use or while it is ringing. 2. When adjusting the ring volume, the display will temporarily show the current setting. 3. When ...

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    Telephone operation 106 xblue networks not es: 5 notes:.

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    Xblue networks 107 6.0database programming database administration database programming can be done from any digital display telephone. Once in program- ming, there are two methods of navigation. The first, and most common, is the basic pro- gramming navigation which allows the programmer to scroll ...

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    Database programming 108 xblue networks database administr ation 6 each category has already been assigned a default value in the system. Each programming item following these instructions will tell you the default value for that program item as well as the available ranges for the item. The default...

  • Page 119

    Xblue networks 109 database programming database administr ation 6 programming mode to enter programming mode: press the [feature] #* default password is: 000000 press f2 - the middle soft button which should now be labeled show 1 2 3 may 01 mon 10:00 db pswd:****** bksp show chg 2 may 01 mon 10:00 ...

  • Page 120

    Database programming 110 xblue networks database administr ation 6 the initial display, which appears to be blank is the menu bypass code (mbc) entry screen. This screen allows the programmer to enter a mbc and then press show and jump directly to the programming parameter. For example to set the sy...

  • Page 121

    Xblue networks 111 6.1extension programming this chapter defines each of the extension programming items, and lists the factory setting and other possible settings that can be selected. Once in the extension programming cate- gory, select f2 show. Enter the extension directory number you would like ...

  • Page 122: 6.1

    Extension programming 112 xblue networks 6.1 da y class day class mbc - 1-en-01 this class of service setting associates the selected extension to specific dialing rule set up in toll restriction for the system service mode “day”. Data range: 0—7 factory setting: 5 press chg to select to scroll thro...

  • Page 123: 6.1

    Xblue networks 113 extension programming line assign ment 6.1 factory setting: 5 note: the manufacturer assumes no liability for inappropriate or possibly illegal use of this fea- ture. It is the users responsibility to use this feature in accordance with local laws and reg- ulations. Press chg to s...

  • Page 124: 6.1

    Extension programming 114 xblue networks 6.1 ri ng assignment ring assignment mbc - 1-en-06 ring assignment establishes co line ringing for day and night for the entered extension for incoming calls. Ring assignment is assigned by extension and by co line for both day and night modes. Data range: y-...

  • Page 125: 6.1

    Xblue networks 115 extension programming outgoing dr op 6.1 warning time - incoming - mbc 3-12-2 data range: y— n factory setting: n press chg to select “y” to allow or “n” to deny the use of the warning tone. Outgoing drop mbc - 1-en-09 outgoing drop terminates an outgoing call which has exceeded t...

  • Page 126: 6.1

    Extension programming 116 xblue networks 6.1 lo ca tio n location mbc - 1-en-11 this display only parameter shows the physical location of the entered extension. The loca- tion is displayed as c-ss (cabinet, slot), for example extension at default extension 10 is located at 1-01 data range: c=1—3, s...

  • Page 127: 6.1

    Xblue networks 117 extension programming sy stem abbr (speed b in) check 6.1 press chg to select “y” to allow or “n” to deny the use of the feature key. System abbr (speed bin) check mbc - 1-en-14 when set to “yes” any system abbr (speed bin) numbers dialed by the extension will be checked against t...

  • Page 128: 6.1

    Extension programming 118 xblue networks 6.1 cf w a uxi la mp cfw auxi lamp mbc - 1-en-17 telephone with an auxiliary lamp can be programmed to light when the extension is “call forwarded” to another destination. When set to “n” no, the auxiliary lamp will not illumi- nate when the extension is forw...

  • Page 129: 6.1

    Xblue networks 119 extension programming bee p 2 al low 6.1 beep 2 allow mbc - 1-en-20 this feature determines whether the system will allow, the entered extension, the ability to activate external call fwd. External call forward will route calls that are transferred to this extension to an outside ...

  • Page 130: 6.1

    Extension programming 120 xblue networks 6.1 ecf allow press chg to scroll through the timer. Ecf allow mbc - 1-en-23 external call forward– allows calls transferred to an extension to be forwarded to a remote telephone number, such as a home or cellular telephone. It is important to note, that only...

  • Page 131: 6.1

    Xblue networks 121 extension programming fo rc ed l cr 6.1 forced lcr mbc - 1-en-25 each extension can be forced to use lcr when dialing an outside telephone number. When set to “y” yes, all telephone numbers dialed will be verified using lcr. When set to “n” no, the numbers are not verified before ...

  • Page 132: 6.1

    Extension programming 122 xblue networks 6.1 notes: notes:.

  • Page 133

    Xblue networks 123 6.2 co line this chapter defines each of the parameters of the central office line data category, and lists the factory setting and other possible settings that can be selected during display menu pro- gramming scroll through the menu options until you are at program “co line”. No...

  • Page 134: 6.2

    Co line 124 xblue networks night class 6.2 night class mbc - 2-ln-02 this class of service associates the selected co line to specific dialing rules set up in toll restriction for the system service mode “night”. Data range: 0—7 factory setting: 0 press chg to select. Hunt group answer mbc - 2-ln-03...

  • Page 135: 6.2

    Xblue networks 125 co line line t ype 6.2 line type mbc - 2-ln-05 to ensure that all co line features work correctly any co line that is not connected to a live telephone company lines should me identified as “empty”. Co line type: select from the following: co, pbx, empty, page, hotln. • co is a st...

  • Page 136: 6.2

    Co line 126 xblue networks line gr oup (co line g roups) 6.2 line group (co line groups) mbc - 2-ln-07 the co line being programmed may be assigned in one of 8 co line groups. This association of co line circuits is used to group lines of similar type and function. Data range: 1—8 factory setting: 1...

  • Page 137: 6.2

    Xblue networks 127 co line fa x x fr t o 6.2 press chg to select. Fax xfr to mbc - 2-ln-10 co lines can be programmed to detect the cng fax tone, which is transmitted by fax machines, and automatically transfer that call to one of the four single line telephone ports 34, 35, 36 and 37. When there is...

  • Page 138: 6.2

    Co line 128 xblue networks gain ( tx) 6.2 gain (tx) mbc - 2-ln-12 the system is dsp processor based and has the ability to adjust audio levels for all co line connections. Use gain (rx) to adjust the transmit audio level of internal extensions on co lines. Data range: -00 db — -12 db factory setting...

  • Page 139: 6.2

    Xblue networks 129 co line priv ac y rls 6.2 answer. Generally, this feature is used to forward co lines to the voice mail system for automated attendant use. Data range: 10~37, 82~89 factory setting: null to set to internal voice mail: 87 press chg and enter the extension or hunt group number. Pres...

  • Page 140: 6.2

    Co line 130 xblue networks not es: 6.2 notes:.

  • Page 141

    Xblue networks 131 6.3call handling this chapter defines each of the parameters of the call handling programming parameters, and lists the factory setting and other possible settings that can be selected during display menu programming scroll through the menu options until you are at program “call h...

  • Page 142: 6.3

    Call handling 132 xblue networks ex cl usiv e hold time 6.3 press chg to select. Exclusive hold time mbc - 3-03 calls placed on exclusive hold will recall (ring) to the extension that placed them on hold when this timer expires. Selecting “0” disables the operation of this feature. Data range: 0—8 f...

  • Page 143: 6.3

    Xblue networks 133 call handling r emind time 6.3 remind time mbc - 3-06 when a call is placed on hold, a reminder tone will be heard at the originating extension each time this timer expires note: setting this parameter to zero (0) will disable the feature data range: 0—90 seconds factory setting: ...

  • Page 144: 6.3

    Call handling 134 xblue networks pbx au to p au se 6.3 pbx auto pause mbc - 3-09 when a pbx line port is connected to a co line port, specific digit(s) (e.G. “9”) are required to access a pbx co line. The system will automatically insert a pause between these digits when redial features are invoked....

  • Page 145: 6.3

    Xblue networks 135 call handling wa rn in g t im e 6.3 tone time data range: 60, 90, 120, 150 milliseconds factory setting: 90 milliseconds int_dgt time (interdigit timer) data range: 60, 90, 120, 150 milliseconds factory setting: 90 milliseconds press show to get to sub fields press chg to select. ...

  • Page 146: 6.3

    Call handling 136 xblue networks re ca ll t im e 6.3 data range: 01—10, 15, 20, 25, 30 factory setting: 05 press show to get to sub fields press chg to select. Press next to advance or back to return to the previous subfield. Recall time mbc - 3-13 the recall time is a system wide parameter that det...

  • Page 147: 6.3

    Xblue networks 137 call handling to ne s en de r 6.3 tone sender mbc - 3-15 the tone sender analyzes all outgoing co line calls to ensure proper operation. Changing this parameter to “no” could result in improper operation; in the unlikely event of glare, the call status will be one-way only. Data r...

  • Page 148: 6.3

    Call handling 138 xblue networks oper ator code 6.3 press next to advance or back to return to the previous subfield. Operator code mbc - 3-17 the operator code is definable between 0 and 9 and represents the 1 digit telephone num- ber for the operator. By default the operator code is “0”. Data rang...

  • Page 149: 6.3

    Xblue networks 139 call handling hunt met hod 6.3 data range: y/n factory setting: n press show to get to sub fields press chg to select. Press next to advance or back to return to the previous subfield. Hunt method mbc - 3-20 there are three different hunt methods: seql, ran, seqf, which are used t...

  • Page 150: 6.3

    Call handling 140 xblue networks vm mon time 6.3 vm mon time mbc - 3-22 voice mail monitor time is used to adjust how long the user has to invoke the monitor function when a caller is leaving a message in that user’s voice mailbox. Data range: 0—60 seconds factory setting: 20 press chg to select. Vo...

  • Page 151: 6.3

    Xblue networks 141 call handling w ai t ci d_ t (cid f ea- 6.3 wait cid_t (cid feature) mbc - 3-25 this parameter delays the extension from ringing until this timer expires. Once expired, the first audible ring and the incoming caller id is presented to the extension simultaneously note: this featur...

  • Page 152: 6.3

    Call handling 142 xblue networks lon g distanc e pref ix (cid f eatur e) 6.3 press chg to select. Long distance prefix (cid feature) mbc - 3-28 this parameter is a caller id feature that is programmed with the code required at the installed location to make long distance calls (in the united states ...

  • Page 153: 6.3

    Xblue networks 143 call handling sys external cal l f or- 6.3 sys external call forward mbc - 3-30 external call forward has three subfields • active line: selects the that will be used for external call forward • service: this system-wide programming parameter determines the ser- vice mode for whic...

  • Page 154: 6.3

    Call handling 144 xblue networks ta lk abandon timer 6.3 talk abandon timer mbc - 3-31 for co line provider compliance; the talk abandon (co line disconnect) timer gives the system the ability to match the co line providers’ disconnect timer. The system requires a voltage reading of “zero” 0 vdc for...

  • Page 155

    Xblue network 145 6.4resource this chapter defines each of the parameters of the system resource data category, and lists the factory setting and other possible settings that can be selected. During display menu programming scroll through the menu options until you are at program “resource”. To ente...

  • Page 156: 6.4

    Resource 146 xblue networks atten da nt 6.4 data range: 0—5 factory setting: 0 press chg to select. Attendant mbc - 4-03 the attendant database parameter defines which extension will be assigned as the sys- tem’s attendant. This designation allows this extension to be called by dialing 0 (zero) when...

  • Page 157: 6.4

    Xblue networks 147 resource al ternate 6.4 alternate mbc - 4-04 the alternate attendant will receive co line ringing calls in an over-flow fashion from the attendant extension. Calls that ring longer than the ring alternate position timer (3-14), will begin ringing at the alternate attendant positio...

  • Page 158: 6.4

    Resource 148 xblue networks time s w itch ing 6.4 data range: 00:00 to 23:59 factory setting (1—8): null press show use next and back to select the alarm (1~8) to change. Press chg enter the time for this alarm/reminder in 24-hour format. Press save notes: erase alarm/reminder times by pressing “sav...

  • Page 159: 6.4

    Xblue networks 149 resource db p asswor d 6.4 db password mbc - 4-08 the system has a programmable 6-digit programming database password that can be changed from the default of six-zeros (000000), to another number between 000000 and 999999. Data range: 000000~999999 factory setting: 000000 press ch...

  • Page 160: 6.4

    Resource 150 xblue networks user name 6.4 user name mbc - 4-10 using the key pad entry procedure, each extension can have the user’s name programmed to appear in the display. Each name can be up to 6 digits in length. Characters from the chosen letter type (mbc 4-02) can be inserted for specialized ...

  • Page 161: 6.4

    Xblue networks 151 resource pr epr ogr ammed message 6.4 notes: • press the dial pad button for the letter until that letter appears. • any letter can be switched from upper case to lower case by pressing * after the letter desired is displayed. • any numeral can be input by pressing * before the di...

  • Page 162: 6.4

    Resource 152 xblue networks pr epr ogr ammed message 6.4 • 5. Friend visiting • 6. Urgent note: a seventh message is available during setup at the extension, it cannot be programmed through system programming. The seventh is “empty” and can be customized on-the-fly by the user. Status (premises) mes...

  • Page 163: 6.4

    Xblue networks 153 resource sy stem abbr no 6.4 system abbr no mbc - 4-12 the system has 80 (20~99) abbreviated dialing numbers (system speed dial bins) that are available to all system users. Some extensions will not be able to use some speed dial bins based on their class of service as defined in ...

  • Page 164: 6.4

    Resource 154 xblue networks li ne c opy 6.4 three special handling codes: • flash command = feature 3; displayed as “/” (a flash may be required to operate specific line features as are sometimes required by the host pbx.) • pause insertion = feature 70; displayed as “p” (when a pause is needed betw...

  • Page 165: 6.4

    Xblue networks 155 resource exte nsion copy 6.4 repeat as necessary for all co lines to be copied. Extension copy mbc - 4-14 use the “extension copy” feature to copy the attributes of one extension to another exten- sion. Begin by creating a “template” extension, one that has the attributes to be sh...

  • Page 166: 6.4

    Resource 156 xblue networks sy ste m t im e 6.4 program one extension for all data parameters as desired. This extension will be the tem- plate for all data that will be copied to other extensions. Select: resource—extension copy press show input the extension number that is currently programmed as ...

  • Page 167: 6.4

    Xblue networks 157 resource rmt x _ra te 6.4 the data using the dial pad and then press save for the settings of month and weekday, press chg until the desire value is displayed. Rmt x_rate mbc - 4-16 rmt sets the data transmission rate of the rs232 serial port when used with pc program- ming softwa...

  • Page 168: 6.4

    Resource 158 xblue networks dial t on e de tec tion 6.4 dial tone detection mbc - 4-19 this parameter, when set to “y” (yes) is used to detect central office dial tone before trans- mitting the dtmf digits. When set to “n” (no) the digits are transmitted directly to the central office when they are ...

  • Page 169: 6.4

    Xblue networks 159 resource ksu r evision 6.4 ksu revision mbc - 4-22 this function is made available for diagnostics only. When accessed the software version in use in the main system memory is displayed. Data range: n/a factory setting: n/a press showto select. Feature key copy mbc - 4-23 use “fea...

  • Page 170: 6.4

    Resource 160 xblue networks uar t t yp e 6.4 uart type mbc - 4-24 this parameter is used to set the signaling protocol for the rs232 port on the option board. Select between “smdr” or “rmp”. When using rmp, smdr will be disabled, likewise when smdr is enabled, rmp will be disabled. Data range: smdr/...

  • Page 171: 6.4

    Xblue networks 161 resource service mod e 6.4 • factory settings: • page level: 6 • speaker limit: 8 • handset limit: 8 press show use back and next to select the parameter to change. Press chg to select service mode mbc - 4-27 co line ring assignment, class of service and extension class of service...

  • Page 172: 6.4

    Resource 162 xblue networks option p ort function— sl t/door phone 6.4 option port function—slt/door phone mbc - 4-28 note: at default, extensions 36 and 37, are assigned as single line telephones that rings, so once a door phone is connected it will automatically answer the inbound call. There are ...

  • Page 173: 6.4

    Xblue networks 163 resource option sensor function—door lock/secur e 6.4 utility: slt 36/37, door ring type: ring . Ring position (day): 10 ~ 37, 82 ~ 87, 88, 89 . Ring position (night): 10 ~ 37, 82 ~ 87, 88, 89 maximum ring time: 10, 16, 30, 60, 90, 120 unlock code: #, *, 1 ~ 9 open indication: 00,...

  • Page 174: 6.4

    Resource 164 xblue networks securi ty alarm action 6.4 • secure password – password used to reset the alert condition. Data range (default range in bold) utility: door lock, secure sc. Password: 0000, 0001 ~ 9999 press show input the sensor # to adjust (1, 2, 3 or 4), then press show use back and ne...

  • Page 175: 6.4

    Xblue networks 165 resource securi ty alarm action 6.4 • security circuit to setup (1~4). • alert mode; as above (3 choices). • outcall—co line selection • out call phone number (remote telephone number to dial, such as a — cellular telephone) • message launch (how long after dialed number to send m...

  • Page 176: 6.4

    Resource 166 xblue networks option r ela y function—door open / moni- 6.4 option relay function—door open / monitor / secure mode mbc - 4-31 there are four contacts available on the option board for use with door openers and door status signals. These contacts can be programmed to monitor the status...

  • Page 177: 6.4

    Xblue networks 167 resource incoming fi lter 6.4 for instance, perhaps all numbers from area code “976” are to be rejected, yet there is one number from 976—xxxx-xxxxx; that should be allowed. This can be entered in the receive table. The programming parameters are: • incoming filter no ring (mbc - ...

  • Page 178: 6.4

    Resource 168 xblue networks in co m in g f ilte r 6.4 press chg to select the service mode (day/night) when this table will be active. Press next (to filter number) input the table index to program (01 ~ 50) and then show press chg to input telephone number in this table position. Press save to stor...

  • Page 179

    Xblue network 169 6.5restriction call restriction this chapter defines each of the parameters of the restriction data category, and lists the factory setting and other possible settings that can be selected during display menu programming scroll through the menu options until you are at pro- gram “r...

  • Page 180: 6.5

    Restriction 170 xblue networks line cal l discrimination 6.5 data range: digit interval 001 ~ 100, “from”, “to”: any digits up to ten in length digit interval 001 ~ 100, extension cos: day y/n, night y/n digit interval 001 ~ 100, line cos: day y/n, night y/n factory setting: digit interval 001: from...

  • Page 181: 6.5

    Xblue networks 171 restriction pa ssword dial ta ble ( tr av eling cos) 6.5 password dial table (traveling cos) the system allows users to roam from one extension to another while retaining their dial- ing privileges. This is accomplished with the password dial table. When a user attempts to place a...

  • Page 182: 6.5

    Restriction 172 xblue networks pa ssword dial ta ble ( tra ve ling cos) 6.5 press chg until the desired password length is shown. Press next to password, then press show input the table number (001~150) of the password to program then press show press chg and input the password desired. Press save ,...

  • Page 183: 6.5

    Xblue networks 173 restriction least cost r outing 6.5 least cost routing when users can’t easily make call cost decisions on their own, least cost routing can be implemented to assure that calls being placed are utilizing the most cost-efficient method. Lcr works by analyzing the number dialed by a...

  • Page 184: 6.5

    Restriction 174 xblue networks least c ost ro uting 6.5 table 5.3 lcr digit comparison table 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 001 0 0 1 9 9 9 1 01 002 n u l l n u l l null 01 003 n u l l n u l l null 01 004 n u l l n u l l null 01 005 n u l l n u l l null 01 006 n u l l n u l l null 01 ...

  • Page 185: 6.5

    Xblue networks 175 restriction least cost r outing 6.5 ~ notes ~.

  • Page 186: 6.5

    Restriction 176 xblue networks least c ost ro uting 6.5 data range: digit comparison 001 ~ 100, “from”, “to”: any digits up to ten in length digit comparison 001 ~ 100, line group: null (none), 1~6 digit comparison 001 ~ 100, digit modification table assignment: 01~24 digit modification table 01~24,...

  • Page 187: 6.5

    Xblue networks 177 restriction least cost r outing 6.5 press chg to input digits and continue using this convention for further interval program- ming. Press next to line group, the current line group to be used for this interval is shown. Press chg to select the desired line group or null for none....

  • Page 188: 6.5

    Restriction 178 xblue networks least c ost ro uting 6.5 “insert digits” must be placed. Input that number here so that the system can insert these insert digits at that point when sending the entire digit sequence..

  • Page 189

    Xblue network 179 6.6control control this chapter defines each of the parameters of the control data category, and lists the fac- tory setting and other possible settings that can be selected during display menu program- ming scroll through the menu options until you are at program “control”. To ent...

  • Page 190: 6.6

    Control 180 xblue networks ext ens ion hu nt grou p 6.6 • hunt—stations ring in the order that they are programmed. If a member in the group is busy, the next available member will ring, if all members are busy, the caller will hear ringing while they waits in queue for a hunt group extension to bec...

  • Page 191: 6.6

    Xblue networks 181 control vo ice mail 6.6 hg 1~5: null hg 6: members 1~8: 56~63, members 9~24: null hg 7~8: members 1~24: 10~33 press show input the desired hunt group number to program (1~8) then press show group type is displayed, press chg until the desired value is shown. Press next to group me...

  • Page 192: 6.6

    Control 182 xblue networks contr ol contact (dry contact) 6.6 auto record extension: 10~37 factory setting vm hunt group: 6 auto record extension (1~8): null press show press chg until the desired hunt group is shown (usually not to be changed) press next to auto record extension. Press show #1 is d...

  • Page 193: 6.6

    Xblue networks 183 control location to directory 6.6 press chg to select notes: the contact is rated at 0.5a & 24v dc. When set for lbc operation, the co lines that are to activate the contact when ringing must also be programmed for “loud bell y”. A loud bell requires an external power source. When...

  • Page 194: 6.6

    Control 184 xblue networks location to direct ory 6.6 table 6.6.3 default location to directory number for the main board and 1st 3x8 module location location id circuit # port type directory designation locati on locati on id circuit # port type directory designation main board 1 01 digital 10 1st ...

  • Page 195: 6.6

    Xblue networks 185 control dir ectory to location 6.6 al data range:10~63 factory setting: tables 6.3, 6.4 and 6.5 press show input the location to display/change and then press show press chg input the desired number then press save notes: when a resource directory number has been changed, the orig...

  • Page 196: 6.6

    Control 186 xblue networks sy ste m w ar m s ta rt 6.6 all of the resources of the system are identified for access using a directory numbering sys- tem. This numbering system has been overlaid upon the various resources according to the location of that resource in the system architecture. Use this...

  • Page 197: 6.6

    Xblue networks 187 control sy stem cold start 6.6 caution: all unique customer programming will be lost! Data range: n/a factory setting: n/a press show input the customer database password (default = “000000”). When prompted; “are you sure?”, press yes if you want to perform a system cold start and...

  • Page 198: 6.6

    Control 188 xblue networks not es: 6.6 notes:.

  • Page 199

    Xblue networks 189 a appendix a extension 55 extension 55 is a directory location (extension) that emulates a system “modem” using fsk protocol. This allows a local telephone, to call into a remote system and become the pro- gramming extension on the remote system. From a digital extension on a loca...

  • Page 200

    Appendix a 190 xblue networks r emote pr ogr amming connect a the telephone’s display will update as the systems begin to connect: the telephone’s display will update to reveal the ksu and software versions: once connected, the telephone must enter the remote system’s password: press show waiting......

  • Page 201

    Xblue networks 191 appendix a r emote progr amming disconnect a once the password is accepted the menu bypass code entry screen is displayed: programming as normal. When the programming is complete, press the h (hold) button until the upper level menu is displayed. 1. Extension, 2. Co line, 3. Call ...

  • Page 202

    Appendix a 192 xblue networks troubleshooting scr eens a if an incorrect password is entered: database setup failure is displayed when someone else is already in database or attendant administration programming. If someone else is already using the modem, modem busy will be displayed. Db access reje...

  • Page 203

    Xblue networks 193 7 voice processing system the optional 8-port 6 hour voice processing system uses solid state flash technology to ensure the best quality of message recording and playback. The optional voice processing system is programmed, using dtmf tones, through a digital telephone which is c...

  • Page 204

    Voice processing system 194 xblue networks 7 au tomat ed a ttend ant automated attendant front end auto attendant front end auto attendant is when calls are directed to the voice processing before ringing any extensions in the system. Once a call is answered, the voice processing’s auto atten- dant ...

  • Page 205

    Xblue networks 195 voice processing system sh ut down pr oced ur e 7 overflow auto attendant an overflow auto attendant, sometimes called delayed auto attendant answer, rings the extensions before the call overflows to the voice processing’s auto attendant. The following programming steps are used w...

  • Page 206

    Voice processing system 196 xblue networks 7 vo ice pr ocess ing call flow voice processing call flow the voice processing system can be programmed to play 4 different greetings depending on the time of the day or if it is a holiday. A holiday greeting will be active from midnight, the day of the ho...

  • Page 207

    Xblue networks 197 voice processing system administr ativ e pr ogr amming 7 administrative programming to enter voice processing administration programming, from an idle digital telephone; 1. Dial 7* 2. During the main auto attendant greeting, enter 7 ** 3. Enter 1 for the company id (always use 1) ...

  • Page 208

    Voice processing system 198 xblue networks 7 ma in menu pr ogr amming flow main menu programming flow.

  • Page 209

    Xblue networks 199 voice processing system 1 gener al set tings 7 1 general settings general settings are “basic” parameters which are used to guide the voice processing sys- tem through daily tasks. The general settings menu and submenus.

  • Page 210

    Voice processing system 200 xblue networks 7 1 gener al set tings 1 = admin password at default the admin password is set to 123456, and can be changed to any number between 000000 and 999999, the password must be 6 digits in length. 2 = record greetings there are a total of 6 greetings in the voice...

  • Page 211

    Xblue networks 201 voice processing system 3 = sy stem time 7 3 = system time the system time setting - often called the open and closed schedule - is used by the voice processing system to determine when to play the holiday, night, or regular office hours greetings. The voice processing system veri...

  • Page 212

    Voice processing system 202 xblue networks 7 4 holiday schedule 4 holiday schedule up to 100 holidays can be predefined in the voice processing system. Once a holiday is defined, it will play a special holiday greeting, if it is recorded in the “record greetings” section. If no holiday greeting is r...

  • Page 213

    Xblue networks 203 voice processing system 7 = ex ten sion p rogr amming 7 1. At any idle extension press feature #3 2. Press an available flexible button 3. Within three seconds press chg 4. Press the interactive button associated with feat 5. Press the feature button followed by 66 0 - 66 is a def...

  • Page 214

    Voice processing system 204 xblue networks 7 8 = depa rtment pr ogr amming 8 = department programming the voice mail system has a comprehensive call routing menu, which is available with all greetings. Once a greeting is played, the call routing menu is presented to the caller allowing them to dial ...

  • Page 215

    Xblue networks 205 voice processing system 8 = department pr ogr amming 7 6. Enter the hunt group to program (82~86) 7. Press show 8. Press next until “member” is displayed 9. Press show 10. Press chg 11. Enter the first member that should ring when the hunt group is dialed. 12. Press next 13. Repea...

  • Page 216

    Voice processing system 206 xblue networks 7 9 = mailbo x set tings 4. Enter 1 to confirm company id 5. Enter 123456 for the admin password (default password) 6. Enter 1 for general settings 7. Enter 2 to record greetings 8. Enter 1 to record the english greeting (only english is supported at this t...

  • Page 217

    Xblue networks 207 voice processing system 2 adv anced set tings 7 mailbox 10. Although these default settings will be fine for most installation, this parameter allows the mailbox to be associated with any physical exten- sion. For example, extension 10 could be associated with mailbox 12. • 6 mail...

  • Page 218

    Voice processing system 208 xblue networks 7 2 out cal ling 2 out calling this system wide parameter will enable or disable the out calling feature for all mailboxes in the system. If this parameter is disabled, no mailboxes will be able to do any external notification to pagers (beepers) or cellula...

  • Page 219

    Xblue networks 209 voice processing system pr ogr amming usi ng t cp/ip 7 programming using tcp/ip programming the voice processing system can be done using tcp/ip through a local area network (lan) connection or it can be done locally using a cross-over cable. The voice processing system, at defaul...

  • Page 220

    Voice processing system 210 xblue networks 7 tc p/ ip l og in 1. Dial 7* 2. During the main auto attendant greeting, enter 7 ** 3. Enter 1 for the company id (always use 1) 4. Enter 1 to confirm company id 5. Enter 123456 for the admin password (default password) 6. Dial 2 for advanced settings 7. D...

  • Page 221

    Xblue networks 211 voice processing system main pr ogr amming menu 7 main programming menu there are nine menu options on the main menu which can be used to program the voice processing system..

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    Voice processing system 212 xblue networks 7 main pr ogr amming menu system use the system settings to change tcp/ip addresses and define a co line access code. General general settings will affect all of the global settings in the voice processing system. This includes parameters such as the office...

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    Xblue networks 213 voice processing system main pr ogr amming menu 7 general company settings.

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    Voice processing system 214 xblue networks 7 extension extension the phone extension parameters are set for individual extensions. The extension that is to be programmed is located in the “ext no. Drop down table”. If the extension does not exist, just press “add new” and create the new extension..

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    Xblue networks 215 voice processing system dsp 7 dsp the dsp parameters should not be changed without the direction of a factory technical support representative. Change admin password at default the admin password is 123456 and can be changed to any 6 digit number from 000000 to 999999..

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    Voice processing system 216 xblue networks 7 department department at default there are 5 predefined departments. These departments are used with the auto attendant to transfer callers to a group (department) of extensions. The dial codes 82 ~ 86 represent hunt groups, which can be programmed in the...

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    Xblue networks 217 voice processing system ve rs io n 7 holiday the system has one “holiday greeting” which can be played for any programmed holiday date. The message will begin playing at midnight, the evening of the programmed date, and continue until midnight the day of the holiday. Once the date...

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    Voice processing system 218 xblue networks 7 vo ice pr ocessing pr ogr amming flow voice processing programming flow.

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    Xblue networks 219 index 8 a access specific co line 531 accessing individual co lines 534 account code 531, 534, 5171 alarm 560 system 597 all ring hunt group 573 alternate attendant 4147 alternate ring time 3136 analog extensions 425 analog extensions 25 answering machine emulation 531, 534 attend...

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    220 xblue networks 8 digit modification table 5173 digital extensions 25, 425 dimensions 313 direct station select (dss) 542 directed call pick up 532 distinct tone ringing 2126 distinctive ring 532 distinctive ring tone 554 do not disturb (dnd) 532 do not disturb allow/deny 1118 do-not-disturb 554 ...

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    Xblue networks 221 index 8 international prefix 3141 intrusion 575, 3131 intrusion tone 3131 k ksu revision 4159 l last number redial 532, 577 lcr 5173 lcr time 3144 least cost routing 533, 578, 5173 letter type 4145 line assignment 1113 line call discrimination 5169 line copy 4154 line group 2126 l...

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    222 xblue networks 8 recall time 3136 receive assignment 1113 record allow 1117 relay control 533, 591 relays 25 remind time 3133 reminder system 4147 reminder tones 589 remote programming disconnect a191 remote programming software 25 ring assignment 1114 ring scheme 4145 ringer equivalence 12 ring...

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    Xblue networks 223 index 8 department programming 7204 dsp 7215 extension menu greeting 7200 extension programming 7203 general settings 7199, 7212 holiday 7217 holiday greeting 7200 holiday schedule 7202 incorrect input 7208 lan port 7208 language 7212 mailbox settings 7206 enable/disable 7206 mail...

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    224 xblue networks 8.

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    Part number: 45pim © copyright 2008 xblue networks, llc part number: 45pim © copyright xblue networks 2006.