- DL manuals
- Xblue Networks
- Telephone
- 45P
- Installation & Maintenance Manual
Xblue Networks 45P Installation & Maintenance Manual
Summary of 45P
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Installation & maintenance manual.
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Record of revision release date version supersedes description may 2006 initial initial release january 2008 issue 1 initial added features from new software levels, updated the voice mail screens and corrected some typos. Pal september 2011 issue 2.0 v1 issue 1 & 2 integrated version 2.0 features. ...
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Iii toc 1 introduction .......................................................................................... 1 notices.............................................................................................................................................1 fcc information......................
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Iv toc notes: ...........................................................................................................................................................28 5 telephone operation .......................................................................... 29 introduction ..................
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V toc extension groups......................................................................................................................................... 60 extension password / phone lock ............................................................................................................
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Vi toc pause / pause insertion................................................................................................................................88 phone lock / unlock ..........................................................................................................................
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Vii toc warning tone ............................................................................................................................................... 116 outgoing drop ........................................................................................................................
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Viii toc 6.3 call handling ................................................................................ 135 intrusion .......................................................................................................................................................135 intrusion tone............
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Ix toc time switching ............................................................................................................................................. 152 db password ...........................................................................................................................
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X toc directory to location ...................................................................................................................................188 system warm start...........................................................................................................................
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Xi toc programming using tcp/ip ...........................................................................................................215 tcp/ip login ............................................................................................................................................... ...
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Xii toc notes:.
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1 1 introduction notices the contents of this manual are subject to change without notice and do not constitute a commitment on the part of the manufacturer or reseller. Every effort has been made to ensure the accuracy of this document, however, due to ongoing product improvements and revisions nei...
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Introduction 2 1 fcc inf ormation this equipment generates, uses, and can radiate radio frequency energy, and if not installed and used properly, that is, in strict accordance with the instruction manual, may cause interference to radio and television reception. This equipment has been tested and fo...
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3 introduction re la te d d oc um en ts : 1 about this manual this manual provides installation instructions for the system. The following table summa- rizes the sections in this manual: related documents: table 1.2 chapters chapter title purpose 1 notices and fcc 2 system overview provides an overv...
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Introduction 4 1 notes: notes:.
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5 2 system configuration this hybrid telephone system has a modular single shelf flat-pack design, which comes configured with 3 central office lines by 8 digital extensions and 2 analog extensions and can expand to a 9 central office lines by 24 digital extensions and 4 analog extension ports. In a...
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System configuration 6 ksu 2 system hardware ksu an external ac/dc power supply provides power for this stylish compact cabinet and the motherboard which is equipped to operate 3 central office lines, 8 digital extensions, and 2 analog ports. The additional 3 x 8 module and option module as well as ...
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7 system configuration sy stem p eripher al connections 2 system peripheral connections the system is equipped with many of the necessary peripheral connections required to operate other resources in conjunction with the system. Ethernet connection voice mail serial port smdr/pc moh/bgm power extern...
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System configuration 8 configur ation options 2 configuration options at default, the system comes equipped with 3 central office lines with caller id, 8 digital extensions and 2 analog extensions which can also receive caller id. Due to its modular design, the system can be equipped with affordable...
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9 system configuration main s ystem ksu 2 main system ksu the basic system comes with a power supply, and a motherboard configured as a 3 x 8 x 2 (analog). The motherboard has an integrated main distribution frame (mdf), designed to eliminate costly ancillary products, such as m66 split blocks, and ...
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System configuration 10 exp ansion module 3 x 8 2 expansion module 3 x 8 a 3 x 8 expansion module can be installed in the ksu, growing it from its initial 3 x 8 con- figuration to 6 x 16. Add an additional 3 x 8 expansion module brings the system up to its maximum capacity of 9 x 24. Like the mother...
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11 system configuration option module 2 option module the option module interfaces with the following ancillary devices: • 2 single line telephone ports that double as door phones • external page port to connect to an external paging unit (amplifier). • loud bell contact to connect an external bell ...
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System configuration 12 smal l b usiness v oice pr ocessing s ystem 2 small business voice processing system the integrated small business voice processing system (sbvps) can be added to the sys- tem to provide voice mail functionality as well as automated attendant. The sbvps can be programmed usin...
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13 3 system specifications specifications power requirements dimensions mounting table 3.1 power a.C. Power 110 or 220 v ac (selectable) frequency 60 hz power consumption 100 watts max current rating (max) 1 amp ac, 3 amp dc loud bell contact 1 amp dc (do not use ac!) table 3.2 system dimensions - m...
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System specifications 14 specifications 3 operating environment: wiring: maximum system configurations: table 3.4 environmental conditions temperature 32 ° to 95 ° degrees fahrenheit relative humidity 5 to 90 percent non-condensing table 3.5 cable layout digital telephone 2 wire - star type single l...
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15 system specifications speci fications 3 co line interface specifications: switching technology: extension interface specifications: maximum cable length: table 3.7 co line interface specifications signaling dc loop dialing pulse/dtmf (touch tone) table 3.8 switching matrix digital time division m...
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System specifications 16 specifications 3 notes:.
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17 4 installation installation basic tools and supplies 1. Minimum of category 3 - 3 or 4 twisted pair cable run from the mdf to each telephone terminal device. 2. 4 or 6 conductor modular jack assemblies for all extension terminals. 3. Uninterrupted power supply (ups) system to protect the system i...
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Installation 18 in stallation planning 4 9. Do not include connections for antenna, power supplies and/or internet connections in the same sheath (cable). 10. Earth ground for the ksu should less than 3 ohms. Note: the manufacturer warranty does not cover damage caused by power line surges or light-...
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19 installation module installation 4 module installation it may be easier to install all expansion modules into the system before mounting the sys- tem on the backboard. Do not install modules when the system is powered up. 3 x 8 expansion module 1. Remove the ksu cover. 2. Locate the pin connector...
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Installation 20 op tion module 4 adding an external page the external page port is designed to receive an external paging unit (amplifier) to allow voice paging over external speakers. The amplifier interface should be 600 ohms..
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21 installation vo ice pr ocess ing s ystem 4 single line telephones or door phones extensions 36 and 37 found on the option module can be programmed as either single line telephone devices or door phones. Door sensor four security sensors with screw termina- tions, activate when an electronic senso...
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Installation 22 vo ice pr ocessing s ystem 4 when the voice mail comes on line, the display will update and show how many “n” new and how many “s” saved messages each extension has in their voice mailbox. Note: the fully integrated voice mail will be fully operational shortly after the system is pow...
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23 installation wiring and c onnectors 4 lightning protection it is good practice to protect all co lines and extensions with proper lightning surge arres- tors, such as gas discharge tubes, which guards against damaging surges caused by non- direct lightning strikes. Failure to provide proper light...
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Installation 24 wiring and connec tors 4 wiring procedure 2 – single pair all co lines and digital, single line and door phones extensions connect to the system using the supplied connectors. These connectors incorporate a mdf patch panel that makes moves, adds and changes quickly and easily. Use th...
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25 installation connec ting ext ensions 4 connecting extensions digital extensions analog extensions table 4.3 co line and digital extension numbers co lines 1 - 9 digital extensions 10 - 33 module pf 1 2 3 1 2 3 4 5 6 7 8 ksu y 1 2 3 10 11 12 13 14 15 16 17 exp 1 y 4 5 6 18 19 20 21 22 23 24 25 exp...
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Installation 26 station message detail r ecor ding (smdr) 4 station message detail recording (smdr) station message detailed recording, monitors and reports, via serial printer or call accounting software, telephone calls, which can be either inbound, outbound or both, for desired extensions. Smdr o...
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27 installation ini tialization pr ocedure 4 initialization procedure once all of the modules are installed into the system, and it is properly mounted, grounded and cross connected it is time to initialize and power up the system. It is important to ini- tialize the system to ensure the integrity o...
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Installation 28 not es: 4 notes:.
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29 5 telephone operation introduction this telephone is a high quality, full featured, speakerphone with programmable feature but- tons, which allows the user to customize the operation of their telephone. Telephone basics aux lamp 3x16 display navigation keys programmable feature buttons speaker bu...
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Telephone operation 30 navigation k eys 5 navigation keys the navigation keys, located at the right of the display, allows quick access to commonly used features. There are 4 navigation keys which circle the activation key. For example, to use the navigation keys, begin by pressing the right navigat...
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31 telephone operation fe at ur e c od es 5 feature codes feature codes may be dialed at the time of operation or they may be stored on a program- mable feature button. Once stored, the feature can be easily accessed by pressing the but- ton. If applicable, the associated led will light, indicating ...
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Telephone operation 32 fe atu re c od es 5 caller id (cid) press cid (center interactive button) page 51 call wait allow/deny f 99 page 52 camp on (busy extension) ext + 2 page 52 camp on (busy co line) f 93 # page 52 co line group access 9 9 conference f 60 page 53 data rate f 75 page 54 day/night ...
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33 telephone operation fe at ur e c od es 5 least cost routing f 68 page 80 message waiting f 96 # 96 send #*96 cancel page 82 monitor - extension f 7* page 83 multiple mailbox button f66 + dept # (0~89) page 85 mute f 76 page 84 night mode (attendant) f 63 page 36 page f 50 # 50(z) z= 0 - all call ...
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Telephone operation 34 accessing specific co lines 5 feature code operation accessing specific co lines feature 0(x) accessing individual co lines may be accessed directly by pressing the feature button fol- lowed by 0(x), where (x) = the co line 1 - 9. This allows both single line and digital key t...
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35 telephone operation att end an t 5 to retrieve the caller from the voice mail box and be connected to the caller for a live con- versation. Conditions: 1. To monitor or answer a call, action must be taken before the “monitor time” expires. 2. Monitor time starts at the time the caller is connecte...
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Telephone operation 36 at ten dan t admin istr ati on (admin. ) 5 attendant administration (admin.) feature #0 attendant administration (admin.) is used to set or modify the features: • service mode (day/alt/eve/time) • system abbr no • cfw auxi lamp • incoming filter unring (will not ring) • incomi...
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37 telephone operation at ten dan t ad ministr ation (admin. ) 5 in addition, the attendant, which is the extension that rings when zero “0” is dialed, and the alternate attendant, may dial the feature access code “feature 63” to switch between modes. However, the system will remain in the last mode...
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Telephone operation 38 at ten dan t admin istr ati on (admin. ) 5 cfw auxi lamp each extension comes equipped with an auxiliary status lamp at the top of the telephone. This lamp is lit in several different ways to signify the status of the extension. One of which is call forwarding. Once an extensi...
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39 telephone operation at ten dan t ad ministr ation (admin. ) 5 conditions: 1. Incoming ring and incoming unring filters are used together when entries are in both tables. The incoming ring filter is checked first, if a match is found the call will ring, if no match is found the call will not ring....
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Telephone operation 40 authori ty c ode ( tra ve ling class of service) 5 conditions: 1. For voice to function, an optional voice mail system must be installed. 2. This function requires the option module. Voice mail shutdown procedure the voice mail system uses an embedded linux processor, which re...
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41 telephone operation au to m at ic ho ld 5 automatic hold feature 94 this feature enhances extension users’ productivity and helps eliminate accidental “lost calls” by automatically placing the current call on hold, while answering another co line call. For example, when a user is on co line 1, an...
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Telephone operation 42 au tomatic r ecord 5 automatic record feature 67 when a voice mail is installed, the system will permit 8 extensions to be placed into an automatic recording group. When this feature is enabled for an extension, the system will record all central office conversations automatic...
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43 telephone operation au tomatic selection (co/i nter com) 5 automatic selection (co/intercom) feature 95 this feature automatically selects a specific outside line or intercom (icm) when the hand- set or the speakerphone button is pressed. A line will not be accessed automatically when a telephone...
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Telephone operation 44 ba ckg rou nd m usic (b g m ) 5 conditions: 1. The lamp may have more than one indication flashing or steady at one time as features are utilized in the system. 2. When “extension call forward” is enabled, the status bar will be lit solid. 3. The led status bar indicates sever...
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45 telephone operation busy lamp fi eld (blf) / dir ect station select 5 busy lamp field (blf) / direct station select (dss) depending on user requirements, any programmable feature button can be programmed as a blf button to monitor an extension's status; when an extension is off hook the pro- gram...
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Telephone operation 46 call a tten dant (op er ator) 5 conditions: 1. This feature will toggle on/toggle off when it is programmed under a flexible button on the digital speakerphone. 2. The led will not light when the feature is enabled, or disabled. 3. This feature affects the auto attendant trans...
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47 telephone operation cal l dur ation timer (i ncoming/outgoing) 5 when the call back process begins the user will hear bursts of tone signaling them to pick up the handset or press the lcd soft key under 'reply'. Then the queued extension begins ringing. Conditions: 1. If the user presses [del] du...
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Telephone operation 48 call f orw ar d extension 5 conditions 1. After the call duration time has expired, the call timer begins. Call forward extension feature 2 there are several call forward options to choice from; each extension user can customize their own call forwarding. Howver, no call can f...
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49 telephone operation ca ll p ar k / ca ll p ar k a ns w er 5 3. If any of the call forward features are programmed on a flexible button, the led asso- ciated with that button will light indicating that call forward is active. 4. External call forward is programmed in attendant administration progr...
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Telephone operation 50 call pickup gr oup 5 9. Calls that are parked follow the transfer recall timer and will ring the initiating exten- sion when that timer has elapsed. Call pickup group feature 53 / feature 54 an extension can answer calls ringing at another extension by using the call pickup gr...
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51 telephone operation cal ler id (standard on al l co lines ) 5 4. If several calls of the same priority are ringing at the extension, the calls are answered in the order they are received. Caller id (standard on all co lines) the caller id feature requires incoming caller identification as facilit...
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Telephone operation 52 call w aiting 5 conditions: 1. All digital display telephones have a caller id table 2. If no name is delivered from the telephone company, the number only will be displayed. 3. Proper programming of local area code(s) and the long distance prefix are required to assure accura...
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53 telephone operation conf er ence 5 ally observe the line status for availability. You may only have one call back active at any time. Conditions: 1. During call back alert tones, lifting the handset will directly connect the extension user to the selected co line calling back. 2. Every co line ca...
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Telephone operation 54 d ata r ate 5 conditions 1. While establishing a conference or privately talking to one party all extensions involved in the conference will be placed on exclusive hold. 2. If the initiator exits the conference the most recently invited, internal party, will auto- matically be...
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55 telephone operation def ault flex ib le but tons 5 conditions: 1. At default, no co lines (co lines) are programmed to ring an extension. 2. The system operation mode must be set to “time mode” for the system to automatically switch from day to night mode ringing. 3. When programming time service...
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Telephone operation 56 dir ected call pic kup 5 conditions 1. No flexible buttons will be changed 2. Any activated or deactivated feature will be set back to default, but no database param- eters such as class of service, predefined forwarding etc., will be changed. Directed call pickup see “call pi...
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57 telephone operation do n ot d istu rb 5 do not disturb feature 4 when invoked, do-not-disturb (dnd) prevents all calls, intercom or co line, from ringing at an extension in do not disturb. Dnd may be activated while the telephone is in use or is idle. Some extensions with a more privileged class ...
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Telephone operation 58 en hanc ed let terin g s cheme 5 to an extension “override” will be displayed in the lcd when an extension has activated dnd. Press the associated interactive button to override dnd. Conditions: 1. An extension in dnd that has been overridden will tone ring indicating the over...
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59 telephone operation ext en sion f eat ur e s ta tus ch eck 5 characters, when entering a name or preprogrammed message. Conditions 1. This is a system wide feature, so only one letter scheme can be selected at each instal- lation. Extension feature status check feature #8 extension feature status...
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Telephone operation 60 ext ension g roups 5 • snr = no saved number • day cos = 0 • night cos = 0 • monitor cos = 5 • auto hold = deny • phone unlocked • voice call = allow • call wait = deny • paged = allow • busy ring = allow • xfr beep = enable • data rate = 9600 • forced lcr = n (n0) • touch ton...
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61 telephone operation exte nsion p asswor d / phone lock 5 3. Busy extensions, extensions in dnd, and extensions that have invoked page deny, at their extension will not receive page announcements. 4. Extensions that are receiving page announcements are busy for other intercom calls. 5. Extensions ...
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Telephone operation 62 exten sion p rogr amming copy 5 conditions 1. Extensions may be assigned to only one extension pick up group. 2. Requires the option module. Extension programming copy extension programming copy allows the programmed settings from one extension to be applied to other extension...
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63 telephone operation ext en sion s w ap ping 5 conditions: 1. The alarm clock feature code may programmed under any programmable flexible fea- ture button. 2. The alarm clock will be automatically canceled after the programmed alarm play time. 3. The display will be unchanged until [ack] is presse...
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Telephone operation 64 ext ension u ser name 5 conditions 1. Extension directory numbers can only be swapped with other valid numbering plan defined extension directory numbers. Extension user name each extension in the system may have an alphanumeric designation. This extension name may be up to 6 ...
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65 telephone operation exte rnal p aging 5 external paging feature 50 external paging allows the user to make announcements over an ancillary paging device (amplifier and speakers). When paging, one-way access is provided to an external page amplifier or multi-zone page controller. Multi-zone operat...
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Telephone operation 66 fe atu re k ey a llo w 5 feature key allow all digital extensions can have their feature key enabled or disabled. At default, the fea- ture key is enabled. However, if disabled the extension will not have the ability to use any feature that is not programmed on a button or any...
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67 telephone operation fe at ur e ke y al lo w 5 table 5.5 no feature key required table 5.6 feature access codes - alphabetical: 01 – 20 extension speed bins(abbr) 20 – 99 system speed bins (abbr) 82 – 89 hunt group 01 – 09 co lines 0 attendant 9 co line group access 4 account code * (after ext) fo...
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Telephone operation 68 flash r ecognition – analog po rt sl t 5 flash recognition – analog port slt flash refers to the command issued at an analog device to invoke system features. Flash is the momentary operation of the hook-switch at an analog device. Conversely, the on-hook command at an analog ...
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69 telephone operation flash – co line 5 flash – co line feature 3 flash – co line, is a programmed setting that will determine what flash timing will be pre- sented to the telephone company central office when the user issues a hook-flash com- mand while connected to a co line. The flash command is...
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Telephone operation 70 flexible f eatur e but ton pr ogr amming 5 the co line flash feature is used to access a second call using the telephone company provided call waiting service. Conditions 1. The flash code may be stored in any speed dial location. 2. The flash code may be stored in the last nu...
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71 telephone operation fo rc ed i nt er com t one r ing 5 conditions 1. If an invalid code is dialed a single tone burst (error tone) will be heard and the display will show “code unavailable.” 2. Users may program any co line even if they have no access to the line in database programming. Having a...
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Telephone operation 72 group call pickup 5 group call pickup feature 54 see“call pickup group” on page 50 headset jack feature 9# the headset jack on all digital speakerphones is a standard 2.5 mm jack, which will accept industry-standard headsets. A headset connected to the headset jack operates as...
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73 telephone operation “hold” r emind time 5 conditions 1. When the conference initiator presses , the conference parties will be placed on exclu- sive hold. This feature is used when adding conference participates. The led will flash green at the conference initiator’s extension, and red everywhere...
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Telephone operation 74 hot k ey e nable / d isa ble 5 single line extensions will use *6 to answer a call placed on hold at their extension and *7 to answer a call placed on hold at a different extension. Conditions 1. Holding call answer will also operate for intercom calls placed on hold. 2. If th...
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75 telephone operation hour mode selection 12/24 5 hour mode selection 12/24 select the either 12-hour or 24-hour format to be display on all digital telephones. Conditions 1. When programming time related features, 24-hour format is always used for input. 2. Smdr output is in 24-hour format regardl...
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Telephone operation 76 inter com cal ling - non blocking - inter com but- 5 all ring when the pilot number for an all ring hunt group is dialed, all idle extensions within the group will ring. Voice mail hunt group when connected to an integrated voice mail designating a hunt group as voice mail typ...
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77 telephone operation intercom cal l b ack 5 conditions 1. Intercom calls to telephones in voice announce - hands-free are “logically” answered by the system at the called extension. Therefore these calls cannot be picked up by other extensions using group call pickup. Auto line selection is set to...
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Telephone operation 78 int rusio n - ex ten sion 5 intrusion ‐ extension if “intrusion” is allowed, an extension can join an active call by accessing the extension’s dss/blf. This feature can be very effective for observing or training new personnel or any- time multiple people may want to be on one...
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79 telephone operation last number r edial 5 conditions 1. Your extension must have intrusion active set to “y” yes for this feature to operate. 2. An intrusion tone will be presented to all parties when intrusion is invoked extensions and co lines. 3. This feature may violate privacy laws if used i...
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Telephone operation 80 least c ost ro uting 5 6. Lnr will repeat a hook-flash in the same sequence as it was first dialed. If a speed dial number was first dialed lnr will dial the speed dial number and any subsequent manu- ally dialed digits. 7. If the last number redial memory is empty, the teleph...
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81 telephone operation messaging – pr emises 5 conditions 1. The loud bell or strobe light will be activated each time the associated co line rings. Messaging – premises messaging – premises, allows extensions to program an extension status message that is displayed on other digital extensions, call...
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Telephone operation 82 message w aiting 5 message waiting feature 96 when an extension calls a busy or unattended extension, they have the option to send a message waiting indication. The calling extension can select to use the interactive or dial the feature code feature 96 conditions 1. Feature *9...
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83 telephone operation monitor - ex tension 5 monitor ‐ extension feature 7* the monitor feature may be useful for purposes of quality assurance, and allows conversa- tions to be monitored at other extensions. The extension which is monitoring the busy extension or co line must have a higher priorit...
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Telephone operation 84 music -on-hold 5 music‐on‐hold there is one music-on-hold (moh) input that comes standard with the system. If con- nected, all calls placed on hold will hear the music being played. In addition, digital exten- sion users may monitor moh as background music (f52) conditions 1. ...
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85 telephone operation mutual m ailb ox but ton 5 conditions 1. When mute is active, the display updates and the auxiliary lamp is lit solid. Mutual mailbox button feature 66+ the mutual maibox button allows one or more extensions to program a button to access a different extension or department voi...
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Telephone operation 86 on hook dialing (hot k ey p ad) 5 conditions 1. The called extension must be off hook, on the handset, for ohva to work. 2. When placing an ohva call to an extension that is busy using the speakerphone, the display options will not include the “ohva” option. 3. If the extensio...
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87 telephone operation one t ouc h t ra nsf er 5 one touch transfer extensions with a flexible button programmed as an extension can transfer a call by press- ing the button and hanging up. Conditions 1. Extension user may customize their telephones using feature #3. Page feature 50 extension users ...
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Telephone operation 88 pa ge (meet me) 5 the page allow/deny feature allows a user to enter a code to toggle between allowing or denying pages at their extension. Background music programmed to play from this exten- sion is not affected. When in page deny mode, the telephone is still capable of init...
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89 telephone operation phone lock / unloc k 5 the pause/pause insertion feature places a deliberate delay in dialing when placing an outgoing co line call from a stored number. Pause is useful in allowing access to special services where a delay is required. When entering a pause it will appear as a...
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Telephone operation 90 priv acy 5 2. If a user forgets their password it may be retrieved via the system database administra- tion. 3. The programmed attendant’s private password is used to enter attendant administra- tion. 4. If a co line or co line call is attempted from a locked telephone, error ...
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91 telephone operation pulse to to ne (d tmf) con version 5 programmed with that line will show busy when it is in use, but access to the line will be denied. This restricted access includes calls on hold, incoming and outgoing calls. Conditions 1. Incoming calls signaling on a private co line will ...
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Telephone operation 92 re ca ll 5 recall the recall feature pertains to calls that are parked, on hold, or calls that have been trans- ferred to another extension. Calls which go unanswered after a preset period of time are “recalled” to the extension which initiated the park, hold or transfer. Reca...
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93 telephone operation ringing lev el / muted ringing 5 conditions 1. Once a digit is dialed the reminder tone is removed until the next time intercom dial tone is heard. Ringing level / muted ringing ringing level the ringing volume at each speakerphone may be adjusted to one of four volume levels....
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Telephone operation 94 re la y c on tro l 5 • incoming co line call • incoming icm call conditions 1. This is not a programmable parameter relay control feature 61(x) (x) = relay 1 - 4 there are 4 relays on the option module which can be programmed to close when the code feature 61 plus the relay 1 ...
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95 telephone operation single line t elephone - fl ash 5 regardless of what feature operations or numbers have been dialed at that extension since the number was saved. Only one number can be stored at a time. Conditions 1. Saved dial number can store a maximum of sixteen 16 digits. 2. If all co lin...
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Telephone operation 96 sing le lin e t elephone - co lin e flash 5 conditions 1. If the analog device/slt does not have a hook-flash operation button, operation of the hook-switch must fall within the time periods “start” and “end” in order to be processed as a valid hook-flash operation. 2. Hook-sw...
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97 telephone operation sp ea ke rph one 5 speakerphone the speakerphone allows users to place and receive calls ‘hands-free’. Conditions 1. The speakerphone function is impacted by environmental conditions. 2. Operation of the speakerphone in high-noise areas may yield less than adequate results. If...
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Telephone operation 98 speed dial (abbr) – extension /s ystem 5 speed dial (abbr) – extension /system feature 1 the speed dial feature allows users to store frequently dialed numbers. Each extension may store up to twenty (20) personal numbers 00 - 19 in the speed dial directory. Digital telephones ...
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99 telephone operation status message 5 status message feature 90 digital extension users may set a status message to alert intercom calls of the extension users current status. The user may select between 6 preprogrammed messages, or cus- tomize one each time it is used. Preprogrammed messages incl...
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Telephone operation 100 sy stem r eminder 5 system reminder the system may be set to alert all idle digital extensions at predetermined intervals during the day. Eight (8) intervals are available for predetermined operation. The system reminder will use the external music source, if connected, or if...
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101 telephone operation te xt messages 5 text messages the interactive lcd display gives the user several options when calling a busy or unat- tended extension. For example, the user may press “cbck” to leave a generic call back message or press msg and select “preprog” and leave a preprogrammed tex...
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Telephone operation 102 to uc h t one o n/of f 5 touch tone on/off feature #1 touch tone on/off can be used to customize a users’ telephone tactile response of dial pad key operation. The factory setting is; touch tone “off”. While on; operation of the dial pad button/keys will cause a subtle beep t...
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103 telephone operation tr ansf er b eep 5 pervised transfer scenarios. (if the extension destination is busy the transfer-busy timer is used. If the extension destination is idle the transfer-idle timer is used.) conditions 1. Transferred co lines that recall are placed on system hold at the time t...
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Telephone operation 104 vo ic e annou nc e / hand s-f ree re ply 5 voice announce / hands‐free reply feature 98 the telephone provides the ability to receive incoming intercom calls three different ways, voice announce – hands-free and ringing are programmable. An optional method requires the user t...
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105 telephone operation vo ice cal l r ecor der (one t ouch r ecor d) 5 voice call recorder (one touch record) feature 67 the voice call recorder (once touch record) function requires the digitally integrated voice mail system. This feature allows users to record external (co line) conversations. Wh...
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Telephone operation 106 vo ice pr ocessing digital (i ntegr ation) 5 voice processing digital (integration) the system may be equipped with the optional voice processing system. This voice pro- cessing solution is fully integrated with the system. Performance of the digitally integrated voice mail i...
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107 telephone operation vo lu m e c on tr ol 5 conditions 1. Calls that are forwarded or transferred to voice mail, if no mailbox number is entered (in-band) the call will be routed to the voice mail main greeting (e.G., auto attendant greeting.) 2. If no voice mail channels are available at the tim...
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Telephone operation 108 w arning to ne / co line cal l limiter 5 conditions 1. Users may adjust the ringing volume while the digital speakerphone is not in use or while it is ringing. 2. When adjusting the ring volume, the display will temporarily show the current setting. 3. When attempting to adju...
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109 6.0database programming database administration database programming can be done from any digital display telephone. Once in program- ming, there are two methods of navigation. The first, and most common, is the basic pro- gramming navigation which allows the programmer to scroll through each me...
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Database programming 110 database administr ation 6.0 each category has already been assigned a default value in the system. Each programming item following these instructions will tell you the default value for that program item as well as the available ranges for the item. The default items should...
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111 database programming database administr ation 6. Programming mode to enter programming mode: press the [feature] #* default password is: 000000 press f2 - the middle soft button which should now be labeled show 1 2 3 may 01 mon 10:00 db pswd:****** bksp show chg 2 may 01 mon 10:00 db pswd:******...
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Database programming 112 database administr ation 6.0 the initial display, which appears to be blank is the menu bypass code (mbc) entry screen. This screen allows the programmer to enter a mbc and then press show and jump directly to the programming parameter. For example to set the system time and...
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113 6.1extension programming this chapter defines each of the extension programming items, and lists the factory setting and other possible settings that can be selected. Once in the extension programming cate- gory, select f2 show. Enter the extension directory number you would like to program. The...
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Extension programming 114 6.1 da y class day class mbc - 1-en-01 this class of service setting associates the selected extension to specific dialing rule set up in toll restriction for the system service mode “day”. Data range: 0—7 factory setting: 5 press chg to select to scroll through the classes...
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115 extension programming line assign ment 6.1 factory setting: 5 note: the manufacturer assumes no liability for inappropriate or possibly illegal use of this fea- ture. It is the users responsibility to use this feature in accordance with local laws and reg- ulations. Press chg to select to scroll...
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Extension programming 116 6.1 ri ng assignment ring assignment mbc - 1-en-06 ring assignment establishes co line ringing for day and night for the entered extension for incoming calls. Ring assignment is assigned by extension and by co line for both day and night modes. Data range: y-n (by co line) ...
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117 extension programming outgoing dr op 6.1 warning time - incoming - mbc 3-12-2 data range: y— n factory setting: n press chg to select “y” to allow or “n” to deny the use of the warning tone. Outgoing drop mbc - 1-en-09 outgoing drop terminates an outgoing call which has exceeded the warning time...
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Extension programming 118 6.1 lo ca tio n location mbc - 1-en-11 this display only parameter shows the physical location of the entered extension. The loca- tion is displayed as c-ss (cabinet, slot), for example extension at default extension 10 is located at 1-01 data range: c=1—3, s= 1– 8 factory ...
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119 extension programming sy stem abbr (speed b in) check 6.1 press chg to select “y” to allow or “n” to deny the use of the feature key. System abbr (speed bin) check mbc - 1-en-14 when set to “yes” any system abbr (speed bin) numbers dialed by the extension will be checked against the extension’s ...
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Extension programming 120 6.1 cf w a uxi la mp cfw auxi lamp mbc - 1-en-17 telephone with an auxiliary lamp can be programmed to light when the extension is “call forwarded” to another destination. When set to “n” no, the auxiliary lamp will not illumi- nate when the extension is forwarded, otherwis...
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121 extension programming bee p 2 al low 6.1 beep 2 allow mbc - 1-en-20 this feature determines whether the system will allow, the entered extension, the ability to activate external call fwd. External call forward will route calls that are transferred to this extension to an outside telephone numbe...
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Extension programming 122 6.1 ecf allow ecf allow mbc - 1-en-23 external call forward– allows calls transferred to an extension to be forwarded to a remote telephone number, such as a home or cellular telephone. It is important to note, that only transferred calls will be forwarded and a co line mus...
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123 extension programming fo rc ed l cr 6.1 forced lcr mbc - 1-en-25 each extension can be forced to use lcr when dialing an outside telephone number. When set to “y” yes, all telephone numbers dialed will be verified using lcr. When set to “n” no, the numbers are not verified before being presented...
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Extension programming 124 6.1 notes: notes:.
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125 6.2 co line this chapter defines each of the parameters of the central office line data category, and lists the factory setting and other possible settings that can be selected during display menu pro- gramming scroll through the menu options until you are at program “co line”. Note: to ensure t...
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Co line 126 night class 6.2 night class mbc - 2-ln-02 this class of service associates the selected co line to specific dialing rules set up in toll restriction for the system service mode “night”. Data range: 0—7 factory setting: 0 press chg to select. Hunt group answer mbc - 2-ln-03 co line can be...
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127 co line line t ype 6.2 line type mbc - 2-ln-05 to ensure that all co line features work correctly any co line that is not connected to a live telephone company lines should me identified as “empty”. Co line type: select from the following: co, pbx, empty, page, hotln. • co is a standard co line ...
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Co line 128 line gr oup (co line g roups) 6.2 line group (co line groups) mbc - 2-ln-07 the co line being programmed may be assigned in one of 8 co line groups. This association of co line circuits is used to group lines of similar type and function. Data range: 1—8 factory setting: 1 press chg to s...
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129 co line fa x x fr t o 6.2 fax xfr to mbc - 2-ln-10 co lines can be programmed to detect the cng fax tone, which is transmitted by fax machines, and automatically transfer that call to one of the four single line telephone ports 34, 35, 36 and 37. When there is an incoming call, the system will a...
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Co line 130 gain ( tx) 6.2 gain (tx) mbc - 2-ln-12 the system is dsp processor based and has the ability to adjust audio levels for all co line connections. Use gain (rx) to adjust the transmit audio level of internal extensions on co lines. Data range: -00 db — -12 db factory setting: -03 db press ...
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131 co line ring aban don 6.2 answer. Generally, this feature is used to forward co lines to the voice mail system for automated attendant use. Data range: 10~37, 82~89 factory setting: null to set to internal voice mail: 87 press chg and enter the extension or hunt group number. Press save. Ring ab...
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Co line 132 vm gr eeting id 6.2 vm greeting id 2-ln-18 each co line can be programmed to answer using the systems’s main greeting (0) or a specific co line greeting (1~9). The position of the co line within the system determines the co line number value 1 ~ 9; and a corresponding numbered greeting i...
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135 6.3call handling this chapter defines each of the parameters of the call handling programming parameters, and lists the factory setting and other possible settings that can be selected during display menu programming scroll through the menu options until you are at program “call han- dling”. To ...
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Call handling 136 ex cl usiv e hold time 6.3 exclusive hold time mbc - 3-03 calls placed on exclusive hold will recall (ring) to the extension that placed them on hold when this timer expires. Selecting “0” disables the operation of this feature. Data range: 0—8 factory setting: 1 press chg to selec...
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137 call handling r emind time 6.3 remind time mbc - 3-06 when a call is placed on hold, a reminder tone will be heard at the originating extension each time this timer expires note: setting this parameter to zero (0) will disable the feature data range: 0—90 seconds factory setting: 60 press chg to...
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Call handling 138 pbx au to p au se 6.3 pbx auto pause mbc - 3-09 when a pbx line port is connected to a co line port, specific digit(s) (e.G. “9”) are required to access a pbx co line. The system will automatically insert a pause between these digits when redial features are invoked. This timer det...
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139 call handling wa rn in g t im e 6.3 tone time data range: 60, 90, 120, 150 milliseconds factory setting: 90 milliseconds int_dgt time (interdigit timer) data range: 60, 90, 120, 150 milliseconds factory setting: 90 milliseconds press show to get to sub fields press chg to select. Press next to a...
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Call handling 140 re ca ll t im e 6.3 data range: 01—10, 15, 20, 25, 30 factory setting: 05 press show to get to sub fields press chg to select. Press next to advance or back to return to the previous subfield. Recall time mbc - 3-13 the recall time is a system wide parameter that determines the amo...
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141 call handling to ne s en de r 6.3 tone sender mbc - 3-15 the tone sender analyzes all outgoing co line calls to ensure proper operation. Changing this parameter to “no” could result in improper operation; in the unlikely event of glare, the call status will be one-way only. Data range: y—n facto...
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Call handling 142 oper ator code 6.3 operator code mbc - 3-17 the operator code is definable between 0 and 9 and represents the 1 digit telephone num- ber for the operator. By default the operator code is “0”. Data range: 0, 9 factory setting: 0 press chg to select. Smdr time mbc - 3-18 this timer d...
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143 call handling hunt met hod 6.3 factory setting: n press show to get to sub fields press chg to select. Press next to advance or back to return to the previous subfield. Hunt method mbc - 3-20 there are three different hunt methods: seql, ran, seqf, which are used to determine how a co line is ac...
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Call handling 144 vm mon time 6.3 vm mon time mbc - 3-22 voice mail monitor time is used to adjust how long the user has to invoke the monitor function when a caller is leaving a message in that user’s voice mailbox. Data range: 0—60 seconds factory setting: 20 press chg to select. Voice mail reserv...
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145 call handling w ai t ci d_ t (cid f ea- 6.3 wait cid_t (cid feature) mbc - 3-25 this parameter delays the extension from ringing until this timer expires. Once expired, the first audible ring and the incoming caller id is presented to the extension simultaneously note: this feature should not be...
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Call handling 146 lon g distanc e pref ix (cid f eatur e) 6.3 long distance prefix (cid feature) mbc - 3-28 this parameter is a caller id feature that is programmed with the code required at the installed location to make long distance calls (in the united states the entry will be 1). When cid calls...
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147 call handling sys external cal l f or- 6.3 sys external call forward mbc - 3-30 external call forward has three subfields • active line: selects the that will be used for external call forward • service: this system-wide programming parameter determines the ser- vice mode for which the external ...
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Call handling 148 ta lk abandon timer 6.3 talk abandon timer mbc - 3-31 for co line provider compliance; the talk abandon (co line disconnect) timer gives the system the ability to match the co line providers’ disconnect timer. The system requires a voltage reading of “zero” 0 vdc for the duration o...
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149 6.4resource this chapter defines each of the parameters of the system resource data category, and lists the factory setting and other possible settings that can be selected. During display menu programming scroll through the menu options until you are at program “resource”. To enter the resource...
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Resource 150 atten da nt 6.4 data range: 0—5 factory setting: 0 press chg to select. Attendant mbc - 4-03 the attendant database parameter defines which extension will be assigned as the sys- tem’s attendant. This designation allows this extension to be called by dialing 0 (zero) when dialing on the...
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151 resource al ternate 6.4 alternate mbc - 4-04 the alternate attendant will receive co line ringing calls in an over-flow fashion from the attendant extension. Calls that ring longer than the ring alternate position timer (3-14), will begin ringing at the alternate attendant position as well as th...
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Resource 152 time s w itch ing 6.4 data range: 00:00 to 23:59 factory setting (1—8): null press show use next and back to select the alarm (1~8) to change. Press chg enter the time for this alarm/reminder in 24-hour format. Press save notes: erase alarm/reminder times by pressing “save” immediately ...
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153 resource db p asswor d 6.4 press save db password mbc - 4-08 the system has a programmable 6-digit programming database password that can be changed from the default of six-zeros (000000), to another number between 000000 and 999999. Data range: 000000~999999 factory setting: 000000 press chg in...
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Resource 154 user name 6.4 user name mbc - 4-10 using the key pad entry procedure, each extension can have the user’s name programmed to appear in the display. Each name can be up to 6 digits in length. Characters from the chosen letter type (mbc 4-02) can be inserted for specialized characters as r...
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155 resource pr epr ogr ammed message 6.4 notes: • press the dial pad button for the letter until that letter appears. • any letter can be switched from upper case to lower case by pressing * after the letter desired is displayed. • any numeral can be input by pressing * before the dial pad button i...
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Resource 156 pr epr ogr ammed message 6.4 data range: alpha-numeric entries up to sixteen characters in length outgoing messages: • 1. Have a good day • 2. Call operator • 3. Call home • 4. Call back • 5. Friend visiting • 6. Urgent note: a seventh message is available during setup at the extension,...
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157 resource sy stem abbr no 6.4 use the dial pad keys to input the message that will be displayed when the user selects this option. Press save use the back and next to navigate through the various programmable messages and repeat programming instructions for each desired change. System abbr no mbc...
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Resource 158 li ne c opy 6.4 sixteen characters maximum can be programmed into any one abbreviated bin. When numbers to be dialed exceed 16 digits, one bin can be linked to another. For example we will use bins 20 and 21 linked together to dial the complete telephone number: “ 123456 {hook-flash} {p...
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159 resource exte nsion copy 6.4 select: resource—line copy press show input the co line number in two-digits (01~09) that is currently programmed as desired for others that will be copied with the data. Press save input the co line number in two-digits (01~09) to which this data will be copied. Pre...
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Resource 160 extension copy 6.4 • warning tone • outgoing drop • incoming drop • function key allow • sys abbr check • icm mode • record allow • forced lcr program one extension for all data parameters as desired. This extension will be the tem- plate for all data that will be copied to other extens...
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161 resource sy st em t im e 6.4 system time mbc - 4-15 system time is displayed on all digital display telephones. The date and time programmed here are also the settings applied to the voice mail system when it is installed. Data range: 00:00 ~ 23:59 factory setting: 00:00 press show use the back ...
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Resource 162 smdr x _ra te 6.4 smdr x_rate mbc - 4-17 smdr sets the data transmission rate of the rs232 serial port when used to collect exten- sion calling data. (station message detailed recording.) data range: 9600, 19200, 38400 factory setting: 9600 press chguntil the desired data rate is shown....
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163 resource dial t one w ait 6.4 dial tone wait mbc - 4-20 this parameter is used with older central office equipment. It will delay the dtmf digits from being dialed directly to the central office when dialed. The digits are not sent to the central office until this timer expires. A setting of “0”...
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Resource 164 fe atu re ke y c op y 6.4 feature key copy mbc - 4-23 use “feature key copy” to copy the programmed flexible feature buttons from one exten- sion to another extension. Begin by creating a “template” extension, one that has the attributes to be shared, and then do a “copy from” and a “co...
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165 resource cid r epeater modulation 6.4 cid repeater modulation mbc - 4-25 this parameter affects the coding method for which caller id data is detected on co lines. The system is capable of detecting cid on co lines for incoming (ringing) call. The system can detect either fsk or dtmf signaling f...
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Resource 166 serv ice mode 6.4 service mode mbc - 4-27 co line ring assignment, class of service and extension class of service are activated by setting the system into one of two modes of service ( service mode ) - day and night. A third setting in this programming parameter which allows the progra...
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167 resource option po rt function— sl t/door phone 6.4 they cannot be used as both at the same time. When set as sltextensions, they will oper- ate as a standard analog line telephone for use with fax machines and modems, etc. When set to door phone, they will integrate with the systems’ proprietar...
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Resource 168 option sensor function 6.4 door relay #1~4: y/n - #1 “y” for port 1, #2 “y” for port 2 press show input the port # to adjust (1 or 2), then press show use back and next to select the option to be programmed. Press chg to select notes: 1. Door phones are weather-resistant - not water pro...
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169 resource securi ty alarm action 6.4 security alarm action mbc - 4-30 for each of the four sensor contacts on the option board, a trigger of any of the sensors will cause action to be taken based on the programming in this category. Action here will occur only when the alert condition has not bee...
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Resource 170 option r elay function 6.4 oc. Phone no. Empty, 16 digits msg launch: 01, 02, 03 ~ 60 oc. Duration: 0.5, 1, 2, 3 ~ 9 oc. Tries: 01 ~ 05 ~ 20 relay control— relay # 1 ~ 4: y/n press show input the sensor # to adjust (1, 2, 3 or 4), then press show use back and next to select the option t...
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171 resource incoming fi lter 6.4 incoming filter mbc - 4-32 the system provides a means to block ringing, of up to 50 different numbers, based on the cid data received. When a number is entered into the incoming filter table it is associated to one or all service modes (day, night or both) so that ...
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Resource 172 in co m in g f ilte r 6.4 mode: never/day/night filter phone no—filter index 01-50: empty press show use the back and next button to select “incoming filter—no ring” or “incoming filter ring” press chg to select the service mode (day/night) when this table will be active. Press next (to...
Page 183
173 6.5restriction call restriction this chapter defines each of the parameters of the restriction data category, and lists the factory setting and other possible settings that can be selected during display menu programming scroll through the menu options until you are at pro- gram “restriction”. T...
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Restriction 174 line cal l discrimination 6.5 data range: digit interval 001 ~ 100, “from”, “to”: any digits up to ten in length digit interval 001 ~ 100, extension cos: day y/n, night y/n digit interval 001 ~ 100, line cos: day y/n, night y/n factory setting: digit interval 001: from “0”, to “#” (n...
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175 restriction pa ssword dial ta ble ( tr av eling cos) 6.5 password dial table (traveling cos) the system allows users to roam from one extension to another while retaining their dial- ing privileges. This is accomplished with the password dial table. When a user attempts to place a line call at a...
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Restriction 176 pa ssword dial ta ble ( tra ve ling cos) 6.5 press chg until the desired password length is shown. Press next to password, then press show input the table number (001~150) of the password to program then press show press chg and input the password desired. Press save , the password e...
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177 restriction least cost r outing 6.5 least cost routing when users can’t easily make call cost decisions on their own, least cost routing can be implemented to assure that calls being placed are utilizing the most cost-efficient method. Lcr works by analyzing the number dialed by a user before an...
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Restriction 178 least c ost ro uting 6.5 table 6.5.4 lcr digit comparison table 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 001 0 0 1 9 9 9 1 01 002 n u l l n u l l null 01 003 n u l l n u l l null 01 004 n u l l n u l l null 01 005 n u l l n u l l null 01 006 n u l l n u l l null 01 007 n u l l n...
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179 restriction least cost r outing 6.5 data range: digit comparison 001 ~ 100, “from”, “to”: any digits up to ten in length digit comparison 001 ~ 100, line group: null (none), 1~6 digit comparison 001 ~ 100, digit modification table assignment: 01~24 digit modification table 01~24, delete digits: ...
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Restriction 180 least c ost ro uting 6.5 press next to dmt (digit modification table), the current dmt assigned to this interval is shown. A dmt must be assigned regardless if changes to dialed digits are necessary or not. The default dmt is table 01. This table is reserved as the de facto—no change...
Page 191
181 6.6control control this chapter defines each of the parameters of the control data category, and lists the fac- tory setting and other possible settings that can be selected during display menu program- ming scroll through the menu options until you are at program “control”. To enter the control...
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Control 182 ext ens ion hu nt grou p 6.6 extension hunt group mbc - 6-02 the system is equipped with 8 hunt groups, each can have 24 members. There are three (3) types of hunt groups: • hunt—stations ring in the order that they are programmed. If a member in the group is busy, the next available mem...
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183 control exte nsion hunt gr oup 6.6 factory setting hg 1~5: group type: hunt hg 6:group type: vm hg 7~8: group type: all hg 1~5: null hg 6: members 1~8: 56~63, members 9~24: null hg 7~8: members 1~24: 10~33 press show input the desired hunt group number to program (1~8) then press show group type...
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Control 184 vo ice mail 6.6 voice mail mbc - 6-03 one of the hunt groups can be set for use with the integrated voice mail system. The voice mail is fully integrated and usually requires no programming since it will automatically configure itself when installed. One of the hunt groups must be used t...
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185 control contr ol c ontact (dry contact) 6.6 control contact (dry contact) mbc - 6-04 the system has one contact (referred to as a “dry contact”) that can be used to trigger ancillary devices for various applications. (e.G. Loud bell control—the ringing of an auxil- iary bell for system ringing c...
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Control 186 location to direct ory 6.6 location to directory mbc - 6-5 all of the resources of the system are identified for access using a directory numbering sys- tem. This numbering system has been overlaid upon the various resources according to the location of that resource in the system archit...
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187 control location to directory 6.6 al data range:10~63 factory setting: tables 6.3, 6.4 and 6.5 press show table 6.6.8 default location to directory number for the 2nd 3x8 module and the analog expansion loca- tion location id circuit # port type directory desig- nation loca- tion loca- tion id c...
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Control 188 direct ory to location 6.6 input the location to display/change and then press show press chg input the desired number then press save notes: when a resource directory number has been changed, the original directory number is automatically assigned to the resource location from where the...
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189 control sy st em w ar m s ta rt 6.6 system warm start mbc - 6-07 as a diagnostic tool and service aid, the system has the ability to perform a system restart. This function should only be used by an experienced technician that understands the nuances of start-up sequences. The “warm start” will ...
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Control 190 not es: 6.6 notes:.
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191 a appendix a extension 55 extension 55 is a directory location (extension) that emulates a system “modem” using fsk protocol. This allows a local telephone, to call into a remote system and become the pro- gramming extension on the remote system. From a digital extension on a local server, dial ...
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Appendix a 192 r emote pr ogr amming connect a the telephone’s display will update as the systems begin to connect: the telephone’s display will update to reveal the ksu and software versions: once connected, the telephone must enter the remote system’s password: press show waiting... Welcome to rmp...
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193 appendix a r emote progr amming disconnect a once the password is accepted the menu bypass code entry screen is displayed: programming as normal. When the programming is complete, press the (hold) button until the upper level menu is displayed. 1. Extension, 2. Co line, 3. Call handling, 4. Reso...
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Appendix a 194 troubleshooting scr eens a if an incorrect password is entered: database setup failure is displayed when someone else is already in database or attendant administration programming. If someone else is already using the modem, modem busy will be displayed. Db access reject db setup fai...
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195 7 voice processing system the optional 8-port 6 hour voice processing system uses solid state flash technology to ensure the best quality of message recording and playback. The optional voice processing system is programmed, using dtmf tones, through a digital telephone which is connected to the...
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Voice processing system 196 7 au tomat ed a ttend ant automated attendant front end auto attendant front end auto attendant is when calls are directed to the voice processing before ringing any extensions in the system. Once a call is answered, the voice processing’s auto atten- dant module plays th...
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197 voice processing system sh ut down pr oced ur e 7 overflow auto attendant an overflow auto attendant, sometimes called delayed auto attendant answer, rings the extensions before the call overflows to the voice processing’s auto attendant. The following programming steps are used when programming...
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Voice processing system 198 7 vo ice pr ocess ing call flow voice processing call flow.
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199 voice processing system administr ativ e pr ogr amming 7 the voice processing system can be programmed to play 4 different greetings depending on the time of the day or if it is a holiday. A holiday greeting will be active from midnight, the day of the holiday, until 11:59 the day of the holiday...
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Voice processing system 200 7 ma in menu pr ogr amming flow main menu programming flow.
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201 voice processing system main menu pr ogr amming flow 7 1 general settings general settings are “basic” parameters which are used to guide the voice processing sys- tem through daily tasks. The general settings menu and submenus.
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Voice processing system 202 7 1 = admin p as sword 1 = admin password at default the admin password is set to 123456, and can be changed to any number between 000000 and 999999, the password must be 6 digits in length. 2 = record greetings the voicemail can be programmed to play a different message ...
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203 voice processing system 1 = select 1 t o re co rd th e e ngl is h g re eti ng 7 there are a total of 6 greetings for each co line number 0~9. Four of them - regular hours, after hours, break (lunch) and holiday are system greetings, which are played to callers when the voice processing answers. ...
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Voice processing system 204 7 1 = select 1 to r ecor d the english gr eeting dials 711 from the call routing menu. This greeting will be specific to each installation so no generic greeting is played. (related programming depart- ment programming ) • 7 extension menu greeting - the extension directo...
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205 voice processing system 3 = holida y schedule 7 3 = holiday schedule up to 100 holidays can be predefined in the voice processing system. Once a holiday is defined, it will play a special holiday greeting, if it is recorded in the “record greetings” section. If no holiday greeting is recorded th...
Page 216
Voice processing system 206 7 6 = oper ator o per ations 6 = operator operations the operator operations parameters are referenced whenever a caller dials 0 while in the voice processing system. There are three programmable parameters that can be custom- ized for each installation. • 1 operator exte...
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207 voice processing system 7 = ex ten sion p rogr amming 7 7 = extension programming at default, the voice processing system comes with 30 individual extensions and 9 depart- ment extensions. Additional extensions may be added for users that may not have a phys- ical telephone, but would like to ha...
Page 218
Voice processing system 208 7 8 = depa rtment pr ogr amming a department mailbox can be used as a mailbox for an individual that does not have an extension on the telephone system or as a mailbox for a group of extensions. When a department mailbox is dialed, the telephone system transfers the calle...
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209 voice processing system 8 = department pr ogr amming 7 at default, there are no members (extensions) programmed into hunt groups 82~86. Therefore, if department mailboxes are going to be used, members must be entered into the group. The following procedure is used to add members into a hunt grou...
Page 220
Voice processing system 210 7 9 = mailbo x set tings 8. Dial 2 to record the department mailbox greeting record the department mailbox directory 711: once the department mailboxes are established it is important to record the department mailbox directory. 1. Dial 7* 2. During the main auto attendant...
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211 voice processing system 9 = mailbo x set tings 7 waits for a dtmf tone. If no tone is heard the voice mail will play a special “ invalid input “ prompt and then it will begin the cycle all over again. There- fore, it is possible for the subscriber to answer the call while the voice mail is in th...
Page 222
Voice processing system 212 7 9 = mailbo x set tings 2 advanced settings advanced settings are reserved for system wide settings parameters and advanced fea- tures..
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213 voice processing system 1 = la ngu age 7 1 = language only english is supported at this time 2 = out calling this system wide parameter, which can only be enabled through the telephone user inter- face (tui), will enable or disable the out calling feature for all mailboxes in the system. If this...
Page 224
Voice processing system 214 7 3 = call r ecor d r emind er t on e 3 = call record reminder tone when enabled, a tone will be played to both parties while the call is being recorded. 4 = storage length this system wide setting determines how long a voice mail message can be stored before it is delete...
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215 voice processing system 7 = br oadcast gr oups 7 programming using tcp/ip programming the voice processing system can be done using tcp/ip through a local area network (lan) connection or it can be done by connecting a pc directly to the voice mail using a cross-over cable. The voice processing ...
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Voice processing system 216 7 7 = broadcast gr oups your pc: to access the voice mail using a cross over cable, you must create a fixed ip address on your pc that is simuliar, but not the same, as the ip address assigned to the voice mail system. For example, the voice mail address is set to 192.168...
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217 voice processing system 7 = br oadcast gr oups 7 4. Select “use the following ip address” and enter (for example) 192.168.0.221 5. The subnet mask should automatically fill in with 255.255.255.0
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Voice processing system 218 7 7 = broadcast gr oups 6. Click “ok” until all network connection windows are closed. 7. Open internet explorer and enter the voice mail’s ip address. The default is 192.160.0.220. Using a router pin out both the pc and the voice mail is connected to the local area netwo...
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219 voice processing system 7 = br oadcast gr oups 7 the following steps can be used to gather the needed ip addresses if they are not known. When connecting internet explorer to the voice mail system you will need to create a “static” ip address and enter that information into the voice mail system...
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Voice processing system 220 7 7 = broadcast gr oups in the example the address scheme is 192.168.4.Xxx, this is known as a “dot 4” network. The default gateway, which is the lan’s doorway to the internet is 192.168.4.1. The sug- gested static ip address for the voice mail system is 192.168.X.99. Thi...
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221 voice processing system tc p/ ip l og in 7 step 3: using a standard web browser such as microsoft’s internet explorer, enter the default or new ip address. There is no need to put “www” just enter the number. 192.168.X.99 tcp/ip login once connected to the voice processing system the login scree...
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Voice processing system 222 7 main pr ogr amming menu main programming menu there are nine menu options on the main menu which can be used to program the voice processing system..
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223 voice processing system main pr ogr amming menu 7 system use the system settings to change tcp/ip addresses and define a co line access code. General general settings will affect all of the global settings in the voice processing system. This includes parameters such as the office schedule for o...
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Voice processing system 224 7 main pr ogr amming menu general company settings.
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225 voice processing system exte nsion 7 extension the phone extension parameters are set for individual extensions. The extension that is to be programmed is located in the “ext no. Drop down table”. If the extension does not exist, just press “add new” and create the new extension..
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Voice processing system 226 7 ds p dsp the dsp parameters should not be changed without the direction of a factory technical support representative. Change admin password at default the admin password is 123456 and can be changed to any 6 digit number from 000000 to 999999..
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227 voice processing system department 7 department at default there are 5 predefined departments. These departments are used with the auto attendant to transfer callers to a group (department) of extensions. The dial codes 82 ~ 86 represent hunt groups, which can be programmed in the telephone syst...
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Voice processing system 228 7 ve rs io n holiday the system has one “holiday greeting” which can be played for any programmed holiday date. The message will begin playing at midnight, the evening of the programmed date, and continue until midnight the day of the holiday. Once the date are programmed...
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229 voice processing system emai l deliv ery setup 7 email delivery setup the voice mail system must be connected to the local area network (lan) and accessible using a standard internet browser such as internet explorer. The default smtp server will work for many installations, as long as the inter...
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Voice processing system 230 7 email deliv ery setup step 2: it is possible to find the actual ip address using the server information found in the “out- going mail server (smtp):” occasionally, the voice mail will not take the smtp server’s name that name must be converted to an actual ip address. T...
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231 voice processing system emai l deliv ery setup 7 in the “dos” window type in the “dos” window type: ping, and then the ips’s smtp address such as “netmail.Veri- zon.Net. Below, you will see “ping netmail.Verizon.Net [206.46.232.9] with 32 bytes of data:”. This line confirms that the netmail.Veri...
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Voice processing system 232 7 email deliv ery setup step 3: using a web browser, internet explorer access the voice mail by entering the voice mail’s ip address 192.168.X.99. Select the “company settings” button, which is found on the left hand side of the window. Scroll down and select “user define...
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233 voice processing system vo ice pr ocess ing pr ogr amming flow 7 voice processing programming flow.
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Voice processing system 234 7 user ’s flow chart user’s flow chart.
Page 245: Index
235 index index numerics 1 = select 1 to record the english greeting 7202 1 main system greetings 7202 2 the emergency greeting 7202 a access admin 7205 access specific co line 531 accessing individual co lines 534 account code 531, 534, 5175 alarm 562 system 5100 all ring hunt group 576 alternate a...
Page 246: Index
236 index day/night mode 532 db password 4153 default flexible button 555 default flexible buttons 532 default setting 532 default settings 555, 1120 delayed auto attendant answer 7197 department inquire 7205 department mailbox button 7208 dial by name 7205 dial tone detection 4162 dial tone wait 41...
Page 247: Index
237 index index hot key pad 574, 586 hour mode format 575 hunt group answer 2126 hunt groups 575 hunt method 3143 i icm mode 1119 incoming drop 1117 incoming filter 4171 incoming filter r 538 incoming filter u 538 initialization procedure 427 installation planning 418 integrated door phone 25 interc...
Page 248: Index
238 index page answer (meet me) 533 part numbers 25 password dial table 5175 pause 533, 589 pause insertion 589 pause time 3137 pbx auto pause 3138 pbx code 3137 pbx flash 3136 peripheral connections 27 personal notification schedule 7213 phone lock 533, 561, 589 phone unlock 589 power requirements ...
Page 249: Index
239 index index touch tone on/off 5102 touch tone on/off 533 transfer 5102 screened 5102 unscreened 5102 transfer beep 533, 5103 u uart type 4164 user name 4154 user password 4153 v vm greeting id 2132 voice announce 5104 voice announce mode, 571 voice call allow/deny 533 voice call recorder 5105 vo...
Page 250: Index
240 index notes:.
Page 251
Mbc code range default 1.Extension 1 show ext 1-sn-(10~37) day class 1-sn-01 0~7 0 night class 1-sn-02 0~7 0 monitor cos 1-sn-03 0~9 5 line assignment 1-sn-04- line 1~9 1-sn-04-(01~09) y/n y receive assignm 1-sn-05- line 1~9 1-sn-05-(01~09) y/n y ring assignment 1-sn-06- day allowed 1-sn-06-1 line 1...
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Mbc code range default 3.Call handling 3 intrusion 3-01 y/n y intrus. Tone 3-02 y/n y ex_hold time 3-03 1~8 minutes 1 pbx flash 3-04 0.1, 0.2, 0.3, 0.4, 0.5, 0.6, 0.7, 0.8, 0.9, 1.0, 1.1, 1.2, 1.3, 1.4, 1.5, 2.0,2.5, 3.0 0.7 co flash 3-05 0.1, 0.2, 0.3, 0.4, 0.5, 0.6, 0.7, 0.8, 0.9, 1.0, 1.1, 1.2, 1...
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Mbc code range default 3.Call handling (cont,) 3 local area code 3-29 area code 1 3-29-01 00000~99999 null area prefix 1 3-29-02 00000~99999 null area code 2 3-29-03 00000~99999 null area prefix 2 3-29-04 00000~99999 null area code 3 3-19-05 00000~99999 null area prefix 3 3-29-06 00000~99999 null ar...
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Mbc code range default 4.Resource (cont.) 4 preprog message 4-11 outgoing message 4-11-1-1 null, aa~zz, 0~9 have a good day 4-11-1-2 null, aa~zz, 0~9 call operator 4-11-1-3 null, aa~zz, 0~9 call home 4-11-1-4 null, aa~zz, 0~9 call back 4-11-1-5 null, aa~zz, 0~9 friend visiting 4-11-1-6 null, aa~zz, ...
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Mbc code range default 4.Resource (cont.) 4 option sensor function 4-29- option sensor number (1~4) 4-29-(1~4) utility (x=door or security 1~4) 4-29-x-1 door lock1 ~ door lock4, security1 ~ security4 door lock1 security password 4-29-x-2 0000~9999 0000 security alert details 4-29-x-3-(1~3) (only for...
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Mbc code range default 5.Restrition 5 line call discrimination 5- digit interval 5-1-(001~100)- from dgt 5-1-001-1 0~9, *, # 0 to dgt 5-1-001-2 0~9, *, # # extension cos 5-1-001-3 day allowed 5-1-001-3-1 0~7 = y/n 0=y, 1~7=n night allowed 5-1-001-3-2 0~7 = y/n 0=y, 1~7=n line cos 5-1-001-4 day allow...
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Mbc code range default 5.Restrition (cont.) 5 from dgt 5-1-007-1 0~9, *, # 0 to dgt 5-1-007-2 0~9, *, # 0 extension cos 5-1-007-3 day allowed 5-1-007-3-1 0~7 = y/n 0~3=n, 4=y, 5~7=n night allowed 5-1-007-3-2 0~7 = y/n 0~3=n, 4=y, 5~7=n line cos 5-1-007-4 day allowed 5-1-007-4-1 0~7 = y/n 0~7=y nite ...
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Mbc code range default 6.Control 6 data auto ans 6-1 y/n y ext hunt group 6-2-1- hunt group number 6-2-1~8- group type 6-2-1-1 hunt, all, vm hunt group member 6-2-1-2-(01~24) null, 10~37, 56~67 null group type 6-2-2-1 hunt, all, vm hunt group member 6-2-2-2-(01~24) null, 10~37, 56~67 null group type...
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