Xerox 4595 User Manual - page 387
Xerox 4595 Copier/Printer User Guide
11-25
11. Problem Solving
Unable to Import Scanned Document into Computer
This section describes solutions when unable to import scanned
document into computer.
Unable to find scanner
Cause
The printer is not powered on.
No
Action
Turn the power on.
Cause
The network cable is disconnected from the
computer.
Action
Connect the network cable to the computer.
Cause
The network cable is disconnected from the machine.
Action
Connect the network cable to the machine.
For information about network settings, refer to the
System Administration Guide.
Cause
The Salutation port is not enabled.
Action
Enable the Salutation port.
For information about network settings, refer to the
System Administration Guide.
Cause
The network connection between the computer and
machine is abnormal.
Action
Check with your system administrator.
Unable to open Mailbox
Cause
No Mailbox has been created.
No
Action
Create a Mailbox.
Refer to “Local Disk/Mailbox” in the System
Administration Guide.
Cause
Mailbox password forgotten.
Action
Unable to verify password. Set the password to
Off
,
and then reset the password again.
Refer to “Local Disk/Mailbox” in the System
Administration Guide.
Scanner unable to scan
data due to TWAIN
transmission error
Cause
The scan driver is not installed.
No
Action
Install the scan driver.