Xerox 6279 Printer User Manual - page 93

Table 17: Problems During Printing

Remedy

Symptoms

Unable to Print.

• Turn on the circuit breaker (main power switch) and the power switch.

• Select the Machine Info button, and confirm that the printer is

online.

• Make sure the network cable is connected.

• Check for an error message, and follow instructions on the Touch

Screen to solve the problem.

• Correctly set up the IP address.

• Check if an interrupt operation is being performed. If so, cancel the

interrupt operation.

Load the correct size media according to the message that appears,

and then print again.

Unable to print using

the Manual Feed-in

Shelf (Bypass).

Media often jams or is

wrinkled.

• Make sure the correct type of media is loaded correctly.

• Make sure the media tray is pushed in until it stops.

• If the media is damp, replace with new media.

• Select the media size series and the media type that match the

media that is loaded in the machine.

• Open the upper unit of the machine or slide out the media drawer

or tray to remove any torn media or foreign objects.

The prints are too

light.

• Check for a Load Toner message, and load toner if the message

appears.

• Adjust the toner density via Web Printer Management Tool. Select

Configuration  > Printer  > Printer Setup  > Toner Density.

Images on the print

are skewed.

• Make sure media is loaded correctly.

• Make sure the media tray is pushed in until it stops.

Part of the image is

missing on the print, or

is smudged or unclear.

• If the media is damp, some parts of the image may not print, or the

print may be smudged and unclear. Replace the damp media with

new, dry media.

• If media is folder or wrinkled, remove the defective media and

replace with new media.

• Check the Touch Screen for a Low Toner message.

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Xerox

®

 6279

®

 Wide Format Solution

Printer User Guide

Problem Solving