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Xerox Document WorkCentre 450c User Manual
Summary of Document WorkCentre 450c
Page 1
Safety requirements and legal.
Page 2: Chapter 1
2 chapter 1 introduction welcome! Where to find helpful information system requirements introduction to the document workcentre 450c workcentre features control panel keys how to navigate the workcentre menus using the numeric keypad understanding the document flow icons using the controlcentre soft...
Page 3: Welcome!
3 welcome! Thank you for choosing the xerox document workcentre 450c, the dependable and efficient multi-function device that handles your office tasks with ease. The workcentre works the way you do, performing more than one job at a time. Using the workcentre, you can: • send and receive paper and ...
Page 4: Quick Reference Guide
4 where to find helpful information document workcentre 450c quick installation & quick reference guide step-by-step instructions explain how to set up the workcentre, install the controlcentre™ software, and perform frequently used tasks. Document workcentre 450c guided tour an online introduction ...
Page 5: Http://www.Teamxrx.Com
5 pagis pro multimedia tutorial a comprehensive and entertaining summary of the features and benefits of pagis pro 97. To run the tutorial, insert the workcentre 450c cd-rom, open the folders (directories): english\pagis\tutorial double-click tutorial.Exe. For best results, your pc should be equippe...
Page 6: Xerox Controlcentre
6 the software that is included with the workcentre 450c requires an ibm compatible pc with the following specifications: xerox controlcentre • an intel (or compatible) 80386, 80486, or pentium™ microprocessor • vga, svga, or multi-sync color monitor • 8 megabytes (mb) of random access memory (ram) ...
Page 7: Pagis Pro (Windows95 Only)
7 pagis pro (windows95 only) • an intel (or compatible) 80486 or pentium™ microprocessor • vga, svga, or multi-sync color monitor • 16 megabytes (mb) of random access memory (ram) and at least 16 megabytes (16mb) of virtual memory (swap space on your hard disk) • a hard disk with a minimum of 20mb o...
Page 8: Workcentre 450C
8 introduction to the document workcentre 450c the document workcentre 450c features an easy-to-use control panel that simplifies your routine tasks. With the press of a few keys, you fax, print, copy, and scan documents. Paper tray printer output tray document tray scanner cover control panel paper...
Page 9: Workcentre Features
9 using the controlcentre software, you can efficiently monitor the workcentre’s status from your pc, change any of the default settings, and set up a phonebook of speed dial numbers. Workcentre features the workcentre 450c’s advanced design lets you easily access its components. Its compact size al...
Page 10: Press This Key To Do This
10 size switch among the resize options for copies: 95%, 100% (same size), enlarge 125%, enlarge 150%, 75%, 80%, 85%, 90%. Job status display the workcentre’s active and pending jobs. Cover page toggle the fax cover page option on and off. Confirm toggle the fax confirmation report feature on and of...
Page 11: How To Navigate The
11 how to navigate the workcentre menus using control panel keys and the numeric keypad, you can easily navigate the workcentre menus. As you navigate the menus, the lcd displays the options you can choose and provides helpful prompts to guide you. Enter choose a menu and display its submenu or opti...
Page 12
12 to access the workcentre menu system, press the menu key. The first top-level menu displays: menu (1-6) 1 fax job to display the second top-level menu, press the right arrow key or the 2 key: menu (1-6) 2 reports press the enter key to choose the reports menu and display the first reports menu: r...
Page 13: Using The Numeric Keypad
13 note: to print a diagram of the workcentre menus, press the help key. Using the numeric keypad you use the numeric keypad to enter numbers, letters, and symbols. Most workcentre tasks require a numeric entry, for example, a fax number. To enter a number at the control panel, press the number key ...
Page 14: Icons
14 understanding the document flow icons document flow icons indicate when the workcentre is receiving and sending information. Indicator lights between the telephone and workcentre icons illuminate when a fax is being sent or received. When you’re printing or scanning, the indicator lights between ...
Page 15
15 when you start windows, the workcentre 450c icon automatically displays in the notification area on the taskbar. (in windows 3.1/3.11, the icon displays on the desktop.) the icon’s appearance indicates the workcentre’s condition. Note when you move the mouse pointer over the workcentre icon in wi...
Page 16
16 to open the controlcentre on your pc, do one of the following: • in windows 95, double-click the workcentre icon in the notification area on the taskbar. • in windows 3.1 or 3.11, double-click the workcentre icon on your desktop. Note you can also find the workcentre icon in the workcentre 450c p...
Page 17
17 the workcentre status window displays, which provides the information shown below. When the workcentre’s status changes, the graphic indicates the condition and a helpful message appears in the window. You can find out more about the workcentre’s status, including how to correct a problem, by cli...
Page 18: Setting The Controlcentre
18 setting the controlcentre properties using the controlcentre properties dialog box, you can change the conditions under which the workcentre status window automatically opens on your desktop. For example, you can set the window to open any time an error occurs, such as when the workcentre is out ...
Page 19
19 • on error, to open the workcentre status window when an error occurs. • on warning to open the workcentre status window when a warning condition occurs. Note: you can also click one or more of the display status window check boxes in the workcentre 450c status window to change the condition unde...
Page 20: Scanning Application Box.
20 • click the application and then click open. The application’s location displays in the run scanning application box. 5. Click ok selecting and ordering supplies you can purchase supplies from your local xerox retailer. To find the location nearest you, call 1-800-832-6979. If your retailer is ou...
Page 21: Plain Paper And Media
21 plain paper and media most types of paper will work well in the workcentre, although some variables in paper composition may affect print quality. Most high-grade photocopying papers and cotton bond papers produce good results. You should fully test a paper before purchasing large quantities. You...
Page 22: Region
22 region description reorder number north america united states xerox image series lx (8.5x11 in, 24 lb) 3r3874 xerox select ink jet paper (8.5x11 in, 24 lb) 3r5433 canada xerox image series lx (8.5x11 in, 24 lb) 3r4284 xerox select ink jet paper (8.5x11 in, 24 lb) 3r5433 south america brazil papel...
Page 23: Specialty Print Media
23 specialty print media xerox offers a wide range of specialty print media: transparency film, high resolution paper, photogloss paper, and a fabric transfer sheet. For best results, use only specialty media designed for the workcentre. Avoid extremely thin paper, thick paper, or chemically process...
Page 24: Size
24 size description reorder number letter (8.5x11 in) ink jet transparency (4.2 mil, 20 sheets) 3r5813 ink jet high resolution paper (28 lb, 200 sheets) double-sided, matte-coated paper 3r5814 ink jet photo glossy paper (6 mil, 10 sheets) 3r5877 ink jet fabric transfer (10 sheets) 3r5878 a4 (210x297...
Page 25: General Specifications
25 workcentre 450c specifications general specifications power 110/220 vac; 50/60 hz power consumption 14 watts, in idle mode size and weight height (with trays): 11.5 in (292 mm) width: 16.5 in (419 mm) depth: 17.25 in (438 mm) weight: 18 lbs (8.2 kgs) environment temperature range: 50(f (10(c) to ...
Page 26: Printer Specifications
26 document sizes (for document tray) letter: 8.5x11 in (216x279 mm) legal: 8.5x14 in (216x356 mm) a4: 8.3x11.7 in (210x297 mm) document tray capacity 20 pages modem speed 14400, 9600, and 4800 bps compatibility ccitt group 3, error correction mode data compression mh, mr, and mmr unprintable area (...
Page 27
27 media sizes (for paper tray) letter: 8.5x11 in (216x279 mm) legal: 8.5x14 in (216x356 mm) a4: 8.3x11.7 in (210x297 mm) u.S. Card stock: 4x6 in, 5x8 in u.S. No. 10 envelope: 4.12x9.5 in european dl envelope: 110x220 mm paper tray capacity 150 sheets of paper, 20 lb (75 g/m 2 ) 10 sheets of transpa...
Page 28: Copier Specifications
28 character sets hp pc-8, hp roman-8, pc-8 dan/nor iso 21, pc-850, ecma-94 latin 1 iso 8859/1, ger- man iso 21, french iso 69, italian iso 15, spain iso 17, swedish names iso 11, swed- ish iso 10, norwegian 1 iso 60, norwegian 2 iso 61, portuguese iso 16, uk iso 4, ansi ascii iso 6, hp-legal, iso i...
Page 29: Scanner Specifications
29 keypad character assignments alphabetic characters and symbols are assigned to the keys on the numeric keypad, which enables you to enter words at the control panel. For example, if you are adding a phonebook entry at the control panel, you can enter the name that you want to assign to the speed ...
Page 30: South America
30 keypad character assignments for north and south america the following table shows the characters assigned to each numeric key for north and south america. Press the appropriate key several times until the character you want displays on the control panel lcd. Key assigned characters (north and so...
Page 31
31 keypad character assignments for europe the following table shows the characters assigned to each numeric key for europe. Press the appropriate key several times until the character you want displays on the control panel lcd. Key assigned characters (europe) 1 1 Å Ä À Á Ã Æ å ä à â á ã æ 2 a b c ...
Page 32: Chapter 2
32 chapter 2 installation, setup and maintenance connecting the telephone lines connecting the power and parallel cables using the setup wizard to select your fax options customizing the control panel changing the control panel default settings maintenance procedures cleaning a color print head or h...
Page 33: (Dedicated Fax Machine).
33 connecting the telephone lines there are three telephone line jacks at the rear of the workcentre. To connect the telephone lines properly, decide how you will use the workcentre and then follow the appropriate steps. I will receive fax calls only on the telephone line (dedicated fax machine). In...
Page 34
34 i will receive both fax and voice calls on the telephone line, and i will not use an answering machine. 1. Insert one end of the telephone cord supplied with the workcentre into the line jack at the rear of the work- centre, and insert the other end into your telephone wall plug. 2. Insert your t...
Page 35
35 i will receive both fax and voice calls on the telephone line, and i will use an answering machine. 1. Insert one end of the telephone cord supplied with the workcentre into the line jack at the rear of the work- centre, and insert the other end into your telephone wall plug. 2. Insert your answe...
Page 36: Workcentre 450C.
36 i also want to use a data modem with my pc and workcentre 450c. Use a phone cord “y” cable, or splitter at the wall jack. A splitter has one connector that plugs into your wall jack, and two jacks that accept phone cables. Connect a phone cord from your modem’s line jack to one jack on the y cabl...
Page 37: Connecting The Power
37 connecting the power and parallel cables the workcentre 450c includes a parallel cable and a power cord. The parallel cable connects the workcentre to your pc and the power cord connects the workcentre to an electrical outlet. Note before connecting the cables, make sure your pc is turned off. Po...
Page 38
38 1. Attach the parallel cable to the parallel port at the rear of the workcentre, securing it with the wire clips, and then to a free parallel (printer) port on your pc. 2. Attach the power cord to the power connector at the rear of the workcentre. 3. Plug the cord into a grounded electrical outle...
Page 39: Your Fax Options
39 using the setup wizard to select your fax options the setup wizard helps you select basic options for sending and receiving faxes. You may have run the wizard after you installed your software to select your fax options. You can run the setup wizard at any time to change your fax options. Note fc...
Page 40: Language
40 customizing the control panel after you’ve been using the workcentre for a while, you may want to change the control panel’s default settings. For example, you can specify the types of sounds the workcentre makes and the settings for some of the keys on the control panel. Changing the control pan...
Page 41: Listen To Dial
41 listen to dial activates an audible dial tone at the start of a call. Resolution sets the sharpness of the outgoing faxes. Options are standard (200 x 100 dpi), fine (200 x 200 dpi), and superfine (300 x 300 dpi). Contrast adjusts the lightness and darkness of your copies and outgoing faxes. Opti...
Page 42: Collate Copies
42 property page collate copies arranges, in sequential order, multiple copies of the same document. 5. Do one of the following: • click ok to change the options at the workcentre and close the workcentre settings window. • click apply to change the options at the workcentre and keep the workcentre ...
Page 43: Cartridge
43 cartridge. If cleaning the head or cartridge two or three times does not improve your print quality, then you should replace the color print head or high capacity ink jet cartridge. 1. At the workcentre 450c, press the cartridge key twice to display [clean] on the lcd. 2. Press enter . A message ...
Page 44
44 message in the workcentre 450c status window and on the control panel lcd. If your print quality is good, press the start key on the control panel and continue using the ink jet cartridge. If you need to replace the high capacity ink jet cartridge, use the following procedure. You can also use th...
Page 45
45 3. Remove the document tray and open the printer cover. 4. Pull the green carriage lock lever forward and remove the cartridge..
Page 46
46 note if you are changing from color to black-and- white printing, place the color print head in the print head storage box. This prevents the ink from drying out and clogging the ink jets. 5. If you are installing a new cartridge, remove the ink jet cartridge from the box, peel back the foil cove...
Page 47
47 7. Push the green carriage lock lever backward to secure the cartridge. Do not force the lever backward. 8. Close the printer cover and replace the document tray. 9. Do one of the following: • if you installed a new high capacity ink jet cartridge, press start . • if you reinstalled a previously ...
Page 48: Caution
48 installing the color ink cartridges for color printing, the workcentre uses four ink cartridges: magenta, cyan, yellow, and black. The four cartridges are housed in the color print head. You can replace individual ink cartridges as needed. The workcentre 450c status window on your pc includes ink...
Page 49
49 note if the color print head does not move to the center of the printer, unplug the workcentre’s power cord, wait a few seconds, and then reconnect it. 3. Remove the document tray and open the printer cover. 4. With the color print head installed in the printer, remove the empty ink cartridge fro...
Page 50: Caution
50 note do not touch the uncovered hole in the ink cartridge, as ink will get on your hands. 6. Insert the ink cartridge into the correct location on the color print head as shown. The ink cartridges and corresponding locations are color coded and numbered. 7. Snap the ink cartridge into position. C...
Page 51
51 9. Press the start key. The color print head returns to the home position (far left side of printer) and the workcentre cleans the head. After a few moments, the printer returns to normal print mode. If the color print head does not return to the home position, try removing and reinstalling the h...
Page 52
52 note if the color print head does not move to the center of the printer, unplug the workcentre’s power cord, wait a few seconds, and then reconnect it. 3. Remove the document tray and open the printer cover. 4. Pull the green carriage lock lever forward and remove the color print head. Note if yo...
Page 53
53 6. Insert the ink cartridges into the new print head as shown. The ink cartridges and corresponding locations are color coded and numbered..
Page 54
54 7. Reinstall the print head by aligning the hole in the print head with the green post on the printer carriage. Gently lower the print head into position. 8. Push the green carriage lock lever backward to secure the print head. Do not force the lever backward..
Page 55
55 9. Close the printer cover and replace the document tray. 10. Do one of the following: • if you installed a new color print head, press start . • if you reinstalled a previously used color print head, press stop . The color print head returns to the home position (far left side of printer) and th...
Page 56: Replacing The Automatic
56 replacing the automatic document feed pad the workcentre displays a graphic in the workcentre 450c status window and a message on the control panel lcd when it’s time to replace the automatic document feed (adf) pad. Changes in paper feeding performance also indicate that you should replace the a...
Page 57
57 6. Squeeze the two sides of the plastic housing that holds the pad and remove the housing with the pad. Adf pad.
Page 58
58 7. Replace the adf pad by inserting the plastic tabs on the housing into the slots in the back side of the scanner cover and snapping the pad into place. 8. Close the scanner cover. 9. Do one of the following: • if you installed a new adf pad, press start. • if you reinstalled a previously used a...
Page 59: Cleaning The Workcentre
59 cleaning the workcentre dirt and dust can accumulate in the workcentre, which can cause paper misfeeds. When frequent misfeeds occur, you should clean the paper exit and automatic document feed rollers. Use a lint-free cloth dampened with water to clean the rollers. 1. Remove the document tray an...
Page 60
60 3. Wipe the paper exit rollers. 4. Close the paper exit roller cover firmly to snap the corner latches into place. 5. Close the printer cover and replace the document tray. 6. Open the scanner cover. 7. Wipe the rollers located on the back side of the scanner cover and opposite the back side of t...
Page 61
61 9. Close the scanner cover. Adf rollers platen cover.
Page 62: Chapter 3
62 chapter 3 fax operations sending a fax changing fax settings before sending a fax sending a fax to more than one fax number sending a fax at a later time using a confidential charge code when sending a fax switching from pulse to touch-tone dialing during a dialing sequence combining several numb...
Page 63
63 editing a speed dial entry deleting speed dial entries saving a phonebook file to your pc opening a phonebook file printing a phonebook of speed dial entries receiving faxes receiving an incoming fax receiving a fax to memory printing a fax stored to memory manually receiving a fax receiving conf...
Page 64: Sending A Fax
64 sending a fax you send a fax at the workcentre using the keys on the control panel. By default, the workcentre uses standard resolution and normal contrast. When sending a fax, you can use the following dialing methods: note make sure the document you want to fax is free of rips, wrinkles, folds,...
Page 65: Sending A Fax
65 arrow key to move the cursor to the left, press the right arrow key to move the cursor to the right, and press the exit/clear key to delete a highlighted number. • press speed dial and enter the speed dial number. Note depending on your phone system, you may need to enter a prefix (for example, 8...
Page 66: Normal
66 you change fax settings using the keys on the workcentre control panel. The settings you change affect the fax you are sending. After the fax is sent, the workcentre returns to its default settings. Note at any time before sending the fax, you can press the exit/clear key to remove the document f...
Page 67: Standard
67 when you choose a photo setting, the workcentre automatically sets the resolution to fine if it was previously set to standard. 5. Press the resolution key several times to switch among these options: note fine and superfine assure you of a better quality fax. However, the fax transmission time i...
Page 68: Number
68 • press speed dial and enter the speed dial number. 7. Press start to begin the fax transmission. 8. If you chose to include a cover page with your fax, enter the number of pages in the document and then press enter . To cancel the transmission before the workcentre sends the fax, press the stop ...
Page 69
69 the right arrow key to move the cursor to the right, and press the exit/clear key to delete a highlighted number. • press speed dial and enter the speed dial number. 3. Press enter . 4. Repeat step 2 to enter the next fax number. 5. Do one of the following: • press enter and enter another fax num...
Page 70: When Sending A Fax
70 to change the time, press the left arrow key to move the cursor to the left, press the right arrow key to move the cursor to the right, and press the exit/ clear key to delete a highlighted number. 6. If you are using a 12-hour clock, press right arrow to switch between am and pm. 7. Press enter ...
Page 71
71 note if you frequently send faxes to a fax number that requires a charge code, you can create an individual speed dial entry in your phonebook that includes your charge code. Using speed dialing, you can quickly enter both the fax number and charge code with the press of one key. 1. At the workce...
Page 72
72 10. Press right arrow to display [charge code] and enter. 11. Enter the charge code. A dollar sign ($) displays for each number in the charge code. The dollar signs display after the fax number. 12. When you are done entering the charge code, press pause . Any additional numbers you might enter w...
Page 73
73 to switch from pulse to touch-tone dialing, you need to change the pause key setting from pause only (the default) to dial options. This procedure describes how to change the pause key setting. 1. At the workcentre 450c, press the menu key. 2. Press 5 [setup] and enter . 3. Press 7 [control panel...
Page 74: Combining Several Numbers
74 12. Do one of the following: • press start to begin the fax transmission. • press enter , add another fax number, and then press start . Note after the fax is sent, you may want to change the pause key setting to pause only. Repeat steps 1 through 5 and choose pause only in step 5. Combining seve...
Page 75: Faxing Long Documents
75 3. Press redial to add another number. 4. To enter the next number, do one of the following: • using the numeric keypad, enter the number. • press speed dial and enter the speed dial number. 5. Repeat steps 3 and 4 to until you’ve entered the complete number. 6. Press start . Faxing long document...
Page 76: Sending Confidential Faxes
76 5. Press enter to select [long original]. 6. Press right arrow to display [yes] and enter . 7. Enter the fax number and then press start . Sending confidential faxes to keep faxes confidential, you can fax them to a mailbox on a remote workcentre, or you can store them to memory on your workcentr...
Page 77: Mailbox Number
77 after the remote workcentre answers, you hear a fax tone sequence. 3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **1# and the mailbox number. 5. Press ## . For example, the complete key sequence is as follows: #**1# mailbox number ## 6. Aft...
Page 78
78 1. At the workcentre 450c, load up to 20 pages face down in the document tray. 2. At the control panel, press start . 3. Press right arrow to display [be polled]. 4. Press enter . 5. Do one of the following: • if you will not require the remote user to enter a password, press enter . • if you wil...
Page 79: From Your Pc
79 windows 3.1/3.11, install symantec winfax lite 4.0 (provided with the workcentre 450c) or symantec winfax pro 4.0. When sending faxes, you can fax a paper document from the workcentre, or an electronic document using your pc’s fax software. Setting up microsoft fax to send faxes from your pc befo...
Page 80
80 5. Click ok. 6. In the inbox window, click file and then click exit. Sending a fax using microsoft fax you fax a document directly from the software application you used to create it. 1. Open the document in your software application. For example, open a document in microsoft word. 2. Click the a...
Page 81: Sending Faxes
81 changing the default settings for sending faxes using the controlcentre software on your pc, you can easily change the default settings for sending faxes. The workcentre 450c is configured with the following factory defaults for sending faxes: option default setting fax out add cover page no opti...
Page 82: Changing The Fax Out Options
82 changing the fax out options 1. At your pc, double-click the workcentre icon. 2. In the workcentre status window, click settings. 3. Click the fax out tab. 4. Change the defaults for any of these options: add cover page faxes a separate page that includes the workcentre’s name and fax number, the...
Page 83: Always Send From Memory
83 always send from memory scans the document and stores it to memory until the fax is sent. This lets you remove your document from the workcentre once it’s scanned. If memory fills when sending a fax at a later time or to more than one fax number, instructs the workcentre to either continue fax jo...
Page 84: Fax Number
84 changing the setup and communication options 1. At your pc, double-click the workcentre icon. 2. In the workcentre 450c status window, click settings. 3. Click the setup/comm tab. 4. Change the defaults for any of these options: fax number displays the number specified using the setup wizard. If ...
Page 85: Set Date and Time From Pc
85 set date and time from pc click to use the date and time set on your pc for the workcentre. Maximum fax speed sets the maximum speed at which a fax is initially sent. The workcentre automatically lowers the speed as needed. Ecm (error correct mode) monitors the phone line for errors and, if an er...
Page 86: Redials
86 note to use the factory defaults, click the restore defaults button. Changing telephone line dialing options 1. At your pc, double-click the workcentre icon. 2. In the workcentre 450c status window, click settings. 3. Click the phone line tab. 4. Change the defaults for any of these options: redi...
Page 87: Dial Mode
87 dial mode sets the dialing mode to tone if your telephone has touch-tone capability, or pulse if it doesn’t. Detect dial tone instructs the workcentre to wait for a dial tone before sending a fax. If the phone system does not provide a dial tone quickly or uses a different type of dial tone, you ...
Page 88: Using A Document Carrier
88 using a document carrier when faxing fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective “sleeve” that has a clear plastic front and a white paper backing. Use a document carrier when faxing these types of originals: • photographs...
Page 89: Creating A Phonebook Of
89 creating a phonebook of speed dial entries to use the speed dial key on the workcentre, you need to create a phonebook of speed dial entries. Your phonebook can include up to 94 individual entries and 5 group entries. The phonebook identifies the names and fax numbers assigned to the individual s...
Page 90: Entry
90 creating an individual speed dial entry you can create up to 94 individual speed dial entries. Each entry must include a fax number. You can optionally add a person’s name or your charge code when dialing long distance. You can specify extra features for any of your entries. For example, you can ...
Page 91
91 4. In the name box, type the person’s name. 5. In the number box, type the fax number. As needed, include a prefix (for example, 8 or 9) and type a , (comma) to add a pause in the number. Do not include parentheses or hyphens. Note if you are including a charge code as described in the following ...
Page 92
92 7. If you want to specify a delayed start time or a maximum fax speed, click use extra features and do one or both of the following: • to send faxes at a specific time, click dial later. In the box, type the time using the format for either a 12- or 24-hour clock. Note when sending or distributin...
Page 93
93 creating a group speed dial entry group speed dial entries enable you to quickly send a fax to several fax numbers at one time. When you use the group’s speed dial number, the workcentre will send the fax to each group member. Before you can create a group speed dial entry, you need to create the...
Page 94: -->>
94 • select an unassigned speed dial number (numbers 95 through 99) in the groups box and click new. The phonebook group dialog box appears, showing the individual entries in the phonebook box. 4. In the group name box, type the name of the group. 5. To add an individual to the group, do one of the ...
Page 95: Editing A Speed Dial Entry
95 your phonebook, see “printing a phonebook of speed dial entries” later in this chapter. Editing a speed dial entry once you’ve created a phonebook of speed dial entries, you can change an individual or a group entry at any time. 1. At your pc, double-click the workcentre icon. 2. In the workcentr...
Page 96: Saving A Phonebook File
96 deleting speed dial entries you can delete the individual or group assigned to a speed dial number, or the entries assigned to all the speed dial numbers in your phonebook. 1. At your pc, double-click the workcentre icon. 2. In the workcentre 450c status window, click settings. The phonebook prop...
Page 97
97 the information in it with other applications on your system. You can create more than one phonebook, although only one can be in use at a time. You can save a phonebook in one of two file formats: • phonebook files (*.Phn) provides a complete backup copy by saving all the individual and group in...
Page 98: Opening A Phonebook File
98 6. Click the arrow next to save as type and click one of the following formats: • phonebook files (*.Phn) • delimited text files (*.Txt) 7. Click save. Opening a phonebook file when you open a phonebook file, it replaces the phonebook in the workcentre. Therefore, before opening another phonebook...
Page 99
99 field 4 fax number field 5 dial later (number of minutes after 12:00 am) field 6 fax speed (0=4800, 1=9600, 2=14400) field 7 group members (individual speed dial numbers, each separated by a comma) note for an individual entry, fields 3, 5, and 6 are optional and field 7 is not required. For a gr...
Page 100: Dial Entries
100 • if you have not saved the currently displayed phonebook, click no. Save your phonebook using the procedure described in “saving a phonebook file to your pc” earlier in this chapter. The open dialog box displays. 5. Click the arrow next to files of type and click one of the following formats: •...
Page 101: Receiving Faxes
101 3. Click the reports tab. 4. Click the phonebook button. 5. In the confirmation box, click yes. Note you can also print a phonebook using the workcentre menus. Receiving faxes faxes sent to the workcentre are either printed, stored to the workcentre’s memory, received in a mailbox, or, if you ar...
Page 102: Set To Do Not Answer.
102 if the workcentre cannot print a fax, it will automatically try to store the fax to memory, unless there isn’t enough memory to receive the fax, or the if cannot print option is set to do not answer. Receiving a fax to memory to keep your faxes confidential, you can receive them to memory. Howev...
Page 103: Manually Receiving A Fax
103 printing a fax stored to memory you should print a fax stored to memory to free up memory on the workcentre. After you print the fax, it is deleted from memory. 1. At the workcentre 450c, press the menu key. 2. Press 4 [fax mail] and enter . 3. Press enter to select [print memory doc]. 4. Enter ...
Page 104: Mailboxes
104 receiving confidential faxes in mailboxes mailboxes provide the ability to receive confidential faxes that only the mailbox user can access. When the workcentre receives a fax in a mailbox, it stores the fax to memory and prints a mailbox receipt report. After you’re notified of receiving a fax,...
Page 105
105 3. Click the mailbox tab. 4. Do one of the following: • double-click an unassigned mailbox number. • click an unassigned mailbox number and click new. 5. In the mailbox dialog box, type the user’s four-digit password and name, and then click ok. Note if you enabled security, do not use your secu...
Page 106
106 1. At the workcentre 450c, press the menu key. 2. Press 4 [ fax mail ] and enter . 3. Press 2 [ mailboxes ] and enter . 4. Press enter to select [ print contents ]. 5. Enter the mailbox password and press enter . The faxes stored in the mailbox begin printing. Storing a document in a mailbox you...
Page 107: Deleting A Mailbox
107 2. Press 4 [ fax mail ] and enter . 3. Press 2 [ mailboxes ] and enter . 4. Press 3 [ clear mailbox ] and enter . 5. Enter the mailbox password and press enter . 6. Press enter to confirm. The workcentre sounds a confirmation beep. 7. Press stop to exit the menus. Deleting a mailbox if you no lo...
Page 108
108 7. Do one of the following: • click ok to delete the mailbox from the workcentre and close the workcentre 450c settings window. • click apply to delete the mailbox from the workcentre and keep the workcentre 450c settings window open. Note you can also delete mailboxes using the workcentre menus...
Page 109: Editing A Mailbox
109 note you can also print a mailbox list using the workcentre menus. Editing a mailbox you can change both the name and password assigned to a mailbox. 1. At your pc, double-click the workcentre icon. 2. In the workcentre 450c status window, click settings. 3. Click the mailbox tab. 4. Do one of t...
Page 110
110 retrieving your faxes and printing them on another fax machine when you’re away from the workcentre, you can retrieve your faxes remotely. Using a touch-tone telephone, you can retrieve the faxes stored to memory or in a mailbox and print them on the fax machine near you. If you are retrieving t...
Page 111: Password
111 • if you’re retrieving the faxes stored to memory, press the password used to enable security and ##. For example, the complete key sequence is: #**3# password ## 6. By default, the workcentre deletes the fax after it’s sent. To change the default, press one of the following: • 1 to save the fax...
Page 112: Sent To And Press ##.
112 5. Do one of the following: • if you’re retrieving faxes from your mailbox, press your mailbox password and #. • if you’re retrieving the faxes stored to memory, press the password used to enable security and #. 6. Dial the fax number of the machine you want the faxes sent to and press ##. For e...
Page 113: Automatically Forwarding
113 automatically forwarding your faxes when you’re away from the workcentre, you can have your faxes automatically forwarded to a fax machine near you. This lets you continue to receive your faxes regardless of where you’re located. You can set up fax forwarding at the workcentre or from a remote l...
Page 114
114 using fax forwarding from a remote location if you’re away from your workcentre and you didn’t set up fax forwarding, you can set up the feature if security is enabled on your workcentre and you have access to a touch-tone telephone. Setting up fax forwarding from a remote location use this proc...
Page 115
115 turning off fax forwarding from a remote location you can turn off fax forwarding when you’ll no longer be near a fax machine. When you turn off fax forwarding, the workcentre either prints your faxes or stores them to memory, depending on the receive option setting. Note if the receive option i...
Page 116: To A Phonebook Group
116 2. Dial your workcentre’s fax number. After the workcentre answers, you hear a fax tone sequence. 3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **6# . 5. Press your four-digit security password and ## . 6. Remain on the line until you hear...
Page 117: Sender (Fax Number) Box.
117 note to verify that the sender’s fax number is the same as the number the workcentre receives, select include receive header on the fax in property page and have the sender fax you a document. Enter the fax number printed on the fax header in the from sender (fax number) box. 6. Do one of the fo...
Page 118: From Your Pc
118 3. Do one of the following: • if a password is not required, press enter . • if a password is required, press right arrow and enter . Type the password and press enter . 4. Press start . Receiving faxes to your pc the workcentre 450c provides a ccitt-compatible class 2 interface for sending and ...
Page 119
119 note: if you experience problems using your current version of microsoft fax, you can download windows messenging (a newer version of microsoft exchange) from the microsoft web site: http://www.Microsoft.Com 1. Click the start button, point to programs, and then click microsoft exchange. The inb...
Page 120
120 • don’t answer. The workcentre 450c receives all your incoming faxes. Note the workcentre 450c supports mr compression. However, the enable mr compression option in the microsoft fax advanced dialog box does not work. 6. In the fax modem properties dialog box, click ok, then click ok on the mode...
Page 121: Receiving Faxes
121 changing the default settings for receiving faxes using the controlcentre software on your pc, you can easily change the default settings for receiving faxes. The workcentre 450c is configured with the following factory default settings note you can also change the default settings using the wor...
Page 122: Options
122 changing telephone line answer options 1. At your pc, double-click the workcentre icon. 2. In the workcentre 450c status window, click settings. 3. Click the phone line tab. 4. Change the defaults for any of these options: answer mode specifies how the workcentre answers a fax. Options include: ...
Page 123: Distinctive Ring
123 machine is set to answer the call within one to four rings. The workcentre automatically answers a fax call after five rings. Distinctive ring if your telephone company offers a distinctive ring service, you can have multiple telephone numbers on the same phone line. The telephone company provid...
Page 124: Include Receive Header
124 activate the workcentre. You need to inform callers of your pick-up code in your telephone answer message. 5. Do one of the following: • click ok to change the options at the workcentre and close the workcentre 450c settings window. • click apply to change the options at the workcentre and keep ...
Page 125: Receive
125 receive specifies how the workcentre receives the fax, either to print or to memory. If you choose to receive your faxes to memory, you’ll need to print them as soon as possible to free up memory. Note to receive faxes to memory, you must click enable security on the setup/comm property page. Se...
Page 126: Enabling Security
126 5. Do one of the following: • click ok to change the options at the workcentre and close the workcentre 450c settings window. • click apply to change the options at the workcentre and keep the workcentre 450c settings window open. Note to use the factory defaults, click the restore defaults butt...
Page 127: Changing Fax Quality
127 6. In the set security password dialog box, type a four- digit password in the password box. If you created a mailbox on the workcentre, do not use your mailbox password. Note record the password used, as you will need to enter it to use secure features. 7. Click ok. If you want to change your p...
Page 128: Fax Jobs
128 checking the status of your fax jobs you can view the status of your fax jobs on the control panel lcd or the lcd display in the workcentre status window. The workcentre displays active jobs first, then pending jobs. 1. At the workcentre control panel, press the job status key. If you have an ac...
Page 129
129 4. To print the first page of the pending fax job displayed on the lcd, press the start key. The information that displays on the lcd for a pending fax varies, depending on the type of job and the details about the job. In the example below, the lcd shows the status for a fax to be sent at a lat...
Page 130: Item
130 the information displayed on the lcd about incoming and outgoing faxes can include: item description job number the number the workcentre assigns to the job. Destination outgoing fax individual name or fax number group name or number number of fax numbers, if you’re sending the fax to more than ...
Page 131: Item
131 job status outgoing fax pending (queued for dialing) redial (waiting to redial) stored (waiting to print or be retrieved) hh:mm am/pm (waiting to be faxed at a later time) incoming fax stored (waiting to be polled) item description.
Page 132: Canceling A Fax Job
132 canceling a fax job you cancel a fax job at the workcentre. 1. At the workcentre control panel, press the job status key. 2. Do one of the following: • press the right arrow key until the job you want to cancel displays. • press the job status key until the job you want to cancel displays. 3. Pr...
Page 133: Chapter 4
133 chapter 4 printing documents printing guidelines printing a document setting printer options setting advanced image quality options using preset files saving printer options to a preset file editing the printer options defined in a preset file using a preset file for a print job deleting a prese...
Page 134: Printing Guidelines
134 the workcentre provides high quality color and black- and-white printing. You can print on a range of media, including plain paper, transparency film, and envelopes. On-screen ink level gauges enable you to easily monitor your ink supply. Printing guidelines before printing documents on the work...
Page 135: Understand The Print Modes
135 for instructions on how to load envelopes in the workcentre, see " loading envelopes " later in this chapter. Understand the print modes you can press the mode key several times to switch among the options: printing a document you print a document on the workcentre from a windows application. Th...
Page 136: Setting Printer Options
136 3. In the print dialog box, choose the options you want and click ok. The workcentre 400c series status window and spool manager display on the windows taskbar or desktop. You can open the status window to view the status of the current print job or open the spool manager to view the print queue...
Page 137: Mode
137 mode prints the document in color or black and white. To print in color, the color print head and ink cartridges must be installed in the workcentre. To print in black and white, either the color print head and cartridges or the high capacity ink jet cartridge can be installed. Type selects the ...
Page 138: Collate
138 collate arranges, in sequential order, multiple copies of the same document. Reverse order prints the document from last page to first page. Media specifies the type of paper used for printing. Media size sets the paper size used for printing. Portrait or landscape sets the paper orientation. 3....
Page 139: Intensity
139 2. Click the advanced tab to display the advanced property page. 3. Change the defaults for any of these options: intensity adjusts the image brightness, by darkening or lightening text and graphics. Automatic image enhancement sets optimum print quality for pictures and photographs. Mirror imag...
Page 140: Using Preset Files
140 using preset files you can save your printer options to a file called a preset. You can later open the saved preset file and use the predefined printer options for a print job. Using preset files eliminates specifying printer options for each type of print job. For example, you can create a pres...
Page 141: Name Box and Click Ok.
141 5. In the save as dialog box, type a name in the preset name box and click ok. 6. Click ok. Editing the printer options defined in a preset file you can change any of the options defined in a preset file. 1. At your pc, do one of the following: • from the application’s file menu, click print. In...
Page 142: Deleting A Preset File
142 using a preset file for a print job 1. At your pc, do one of the following: • from the application’s file menu, click print. In the print dialog box, click properties (or setup). • double-click the workcentre icon. In the workcentre 450c status window, click printer. 2. Click the main controls t...
Page 143: Using Printer Services
143 using printer services you can use printer services to view the status of your current print job and the ink level in the cartridges, maintain the color print head and high capacity ink jet cartridge, and choose the conditions under which the printer icon or status property page displays on your...
Page 144: Ink Jet Cartridge
144 4. Do one of the following: • click close to exit the printer settings. • click print driver to return to the main controls property page and keep the status property page open. Maintaining the color print head or high capacity ink jet cartridge you use the print head property page to perform ma...
Page 145: High Capacity Black
145 5. Under default print head, click the type of print head currently installed in the workcentre: c o l o r color print head and ink cartridges. High capacity black high capacity ink jet cartridge. 6. Under maintenance, click one of the following buttons: clean cleans the color print head or high...
Page 146: Test Print
146 test print prints a diagnostic sample page that you can use to determine printer problems. 7. Click close. Choosing the printer status display options you can choose the conditions under which the printer icon or status property page displays on your desktop. You can specify the display settings...
Page 147: Pending Print Jobs
147 6. Click close. Checking the status of your pending print jobs the workcentre 400c series spool manager holds the documents queued for printing. You can view the status of a pending document and change its status. 1. At your pc, do one of the following: • in windows 95, click the xerox workcentr...
Page 148: Keep After Printing
148 keep after printing keeps the document in the queue after it’s printed for printing at a later time. Delete removes the document from the print queue. Requeue changes the document’s position in the print queue. Info displays information about the print job. 3. To change the status of the print q...
Page 149
149 2. Lift the envelope guide located on the paper tray. 3. Load up to 10 envelopes flap side up and against the envelope guide in the paper tray..
Page 150: Printing From Dos
150 4. Slide the paper guide to the left until it rests lightly against the envelopes. 5. Install the printer output tray. Printing from dos if you print from dos or a dos application, the workcentre 450c includes a software application called the dos control panel. The dos control panel enables you...
Page 151: Chapter 5
151 chapter 5 copying documents the workcentre provides high quality black-and-white copying at speeds up to three pages per minute. You can make up to 99 copies of a single document, collate multiple copies, and reduce or enlarge originals. Choosing the media to use loading paper loading transparen...
Page 152: Choosing The Media To Use
152 choosing the media to use you can copy documents on the following types of media. Type of media maximum number of sheets in paper tray plain paper (16 to 36 lb or 60 to 135 g/m2) letter 8.5x11 in (216x279 mm 150 sheets (20 lb or 75 g/m2) legal 8.5x14 in (216x356 mm 150 sheets (20 lb or 75 g/m2) ...
Page 153: Loading Paper
153 loading paper you can load letter, legal, and a4 size paper. To avoid a printer jam, do not load paper in the paper tray while the workcentre is printing. 1. Remove the clear, plastic printer output tray. 2. Make sure the paper guide is positioned to the far right side of the paper tray. 3. Slid...
Page 154: Loading Transparency Film
154 5. Install the printer output tray. Loading transparency film when loading transparency film, insert the end with the adhesive strip first..
Page 155: Copying A Document
155 copying a document you copy a document using the keys on the workcentre control panel. Before copying a document, you can change the contrast and reduce or enlarge the original. The settings you choose are used for the document you are copying. After you’ve made the copies, the workcentre return...
Page 156: Normal
156 4. To change the lightness and darkness of your copies, press the contrast key several times to switch among these options: 5. To reduce or enlarge your document, press the size key several times to switch among these size options: 95%, 100%, 125%, 150%, 75%, 80%, 85%, 90%. 6. Press start . If y...
Page 157: Copying A Document
157 setting copy collation before copying a document by default, the workcentre does not collate multiple copies. You can change the default setting at the control panel to have the workcentre always collate multiple copies. Note the workcentre stores the document to memory before printing the colla...
Page 158: Changing Copy Quality
158 changing copy quality the workcentre is set to print copies at fast speed. You can change the copy speed to print copies at a slower speed with higher quality results. 1. At the workcentre 450c, press the menu key. 2. Press 6 [printer] and enter. 3. Press 3 [fax/copy quality] and enter. 4. Press...
Page 159: Using A Document Carrier
159 using a document carrier when copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing. Use a document carrier when copying these types of originals: • photogra...
Page 160: Chapter 6
160 chapter 6 scanning documents specifying the location of your scanning application scanning a document scanning a document using pagis pro 97 scanning a document using textbridge pro scanning a document using another scanning application using a document carrier.
Page 161: Scanning Application
161 the workcentre includes twain-compliant pc scanning functionality that is compatible with most scanning applications. Included on your workcentre cd-rom is xerox pagis pro 97 and textbridge pro software. If your pc does not have a cd-rom drive, you can obtain the software on floppy disk using th...
Page 162: Scanning A Document
162 1. At your pc, do one of the following: • in windows 95, click the workcentre icon on the taskbar with the right mouse button and then click properties. • in windows 3.1 or 3.11, click the workcentre icon on the desktop with the left mouse button and then click properties. The controlcentre prop...
Page 163: Paper Size
163 scanning a document using pagis pro 97 1. At the workcentre 450c, load up to 20 pages face down in the document tray. 2. Press the scan key. The pagis scan tool opens on your windows desktop. 3. Select the options you want and click scan. The workcentre begins scanning the document. For informat...
Page 164: Resolution
164 resolution sets the scan resolution. Options are fine (200 x 200 dpi) and superfine (300 x 300 dpi). Superfine is recommended for ocr processing. Color depth specifies the number of bits per picture element (pixel) at which the scanned image is stored in a file. Options are black and white and 1...
Page 165: Application
165 scanning a document using another scanning application this section provides a general procedure for scanning a document using other scanning applications. See the application’s documentation for specific information. 1. At the workcentre 450c, load up to 20 pages face down in the document tray....
Page 166: Paper Size
166 5. Choose from the following options: paper size specifies the document size you are scanning: letter, legal, and a4. Resolution sets the scan resolution. Options are fine (200 x 200 dpi) and superfine (300 x 300 dpi). Color depth specifies the number of bits per picture element (pixel) at which...
Page 167: Using A Document Carrier
167 using a document carrier when copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing. Use a document carrier when copying these types of originals: • photogra...
Page 168: Chapter 7
168 chapter 7 troubleshooting this chapter provides the xerox customer support center telephone number, explains how to solve common workcentre problems, and describes the messages you might see when using the workcentre. Calling the xerox customer support center clearing paper jams clearing printer...
Page 169: Calling The Xerox
169 calling the xerox customer support center if you are unable to solve a workcentre problem using this guide or the online help, call the xerox customer support center. Before calling, make sure you have the following information: • workcentre’s serial number, which is located above the parallel p...
Page 170: Clearing Paper Jams
170 clearing paper jams paper can jam in the workcentre’s printer or scanner. When a jam occurs, the workcentre displays a message on the control panel lcd, and displays a graphic and message in the workcentre 450c status window on your pc. Clearing printer jams a printer jam can occur as paper is f...
Page 171
171 the workcentre backs out the page. • if the paper’s leading edge is visible, grasp the edge and press the feed key. The workcentre feeds the page forward..
Page 172
172 3. If part or all of the paper remains jammed in the printer, do the following: • remove any paper from the paper tray. • press one of the green locking latches and push the paper tray backward to release one side of the tray. • press the other green locking latch to release the paper tray compl...
Page 173: Clearing Scanner Jams
173 • to reinstall the paper tray, squeeze the front and back sides of the paper tray together and insert the tray into the slot at the rear of the workcentre. • pull the tray forward until it locks into place. • load the paper in the paper tray and install the printer output tray. Clearing scanner ...
Page 174
174 3. If the workcentre doesn’t clear the page, open the scanner cover by grasping the top edge of the cover and pulling it toward you. 4. Pull the jammed page up and out. 5. Close the scanner cover..
Page 175: Solving Workcentre Problems
175 solving workcentre problems use the solutions in this section to solve the problems that might occur while using the workcentre. Solving general workcentre problems problem solution my pc is not communicating with the workcentre. Do one or more of the following: 1. Make sure power is supplied to...
Page 176: Problem
176 i can’t use the workcentre for other tasks when i’m making a phone call using the telephone attached to the workcentre. Press the job status key to display the following message on the lcd: dial number, copy or press start to store then perform the task you want. I have audio or video problems o...
Page 177: Faxes
177 solving problems when sending faxes problem solution i cannot send a fax. Do one or more of the following: 1. Check your telephone line connec- tions and make sure you have a dial tone. 2. Depending on your telephone system, make sure the dial mode (tone or pulse) is set correctly on the phone l...
Page 178: Faxes
178 solving problems when receiving faxes problem solution i cannot receive a fax. Do one or more of the following: 1. Check your telephone line connections and make sure you have a dial tone. 2. Make sure paper is loaded in the paper tray and that a print head or cartridge is installed. 3. Clean th...
Page 179: Problems
179 solving copying and printing problems problem solution i can’t print on the workcentre. Do one or more of the following: 1. Check that your parallel cable connects the workcentre to your pc. 2. Make sure that the xerox workcentre 400c series is set as your default printer or appears in the print...
Page 180: Problem
180 the print is blurry, or jagged vertical lines appear on the printed pages. Align the color print head or high capacity ink jet cartridge. In the workcentre 450c status window, click the printer button. Click printer services on the main controls property page, click the print head tab, and then ...
Page 181: Problem
181 the print quality of my transparencies is poor. Do one or more of the following: 1. Make sure transparency is selected as the media on the main controls property page (click printer in the workcentre 450c sta- tus window to open the property page). You also might need to use the applica- tion’s ...
Page 182: Solving Scanning Problems
182 solving scanning problems problem solution when i press the scan key, nothing happens. Do one or more of the following: 1. Check that your parallel cable connects the workcentre to your pc. 2. Make sure a scanning application is installed on your pc and you entered its location in the controlcen...
Page 183: Understanding Workcentre
183 understanding workcentre messages this section provides an alphabetic listing of the messages you may see when using the workcentre. Message meaning action nn is a group. Cannot dial group. You cannot use a group speed dial number when dialing manually. Use a speed dial number for an individual ...
Page 184: Message
184 can only poll. Workcentre memory is full. You can retrieve a document from another fax machine only. Increase memory by deleting or printing the documents stored to memory. Can only view a job with a document. You cannot print the first page of the document because it isn’t stored in the workcen...
Page 185: Message
185 cannot run pc scan application. After pressing the scan key, the system could not run the scanning application on your pc. Do one or more of the following: 1.Make sure you installed a scanning application on your pc. 2.Open the controlcentre properties dialog box and make sure the application’s ...
Page 186: Message
186 cyan low. Start if ok, or cartridge . The ink supply in the cyan ink cartridge is low. Check the printed pages. If the print quality is good, press start to clear the message and continue using the cartridge. If the print quality is not good, replace the cyan ink cartridge. If long document, sta...
Page 187: Message
187 invalid date or time date & time you did not enter the date or time using the correct format. Use one of the following formats to specify the date: (1) mm/dd/yy (2) yy/mm/dd (3) dd/mm/yy enter the time using either a 12- or a 24-hour clock. For example, enter 03:45 pm if you’re using a 12-hour c...
Page 188: Message
188 job will start when printer is available. You tried to retrieve a document from another fax machine when the printer was unavailable and the if cannot print option is set to do not answer . Try again when the printer is available. Set if cannot print to receive to memory to retrieve the document...
Page 189: Message
189 mailbox not empty. Print docs or delete. You cannot delete the mailbox because it contains documents. Before deleting the mailbox, either print or delete the contents of the mailbox. Memory full. Cannot store document. There isn’t enough workcentre memory to store the document in the mailbox or ...
Page 190: Message
190 memory is full. Cannot receive. There isn’t enough workcentre memory to receive the fax. Increase memory by deleting or printing the documents stored to memory. Memory is full. Job was canceled. There isn’t enough workcentre memory to perform the task. Press the stop key to clear the message. In...
Page 191: Message
191 menu not available during fax job setup. You tried to use other menus before pressing the start key to send your fax. Press start to send your fax, and then perform another task. Need a fax number to forward faxes. You did not enter a fax number for fax forwarding. Enter the fax number to which ...
Page 192: Message
192 no cyan ink. Load cartridge. Either the cyan ink cartridge is missing or an ink cartridge made for another machine is installed in the workcentre. Insert a xerox color ink cartridge. No cyan ink. Press cartridge key. The ink supply in the cyan ink cartridge is out. Insert a xerox color ink cartr...
Page 193: Message
193 no phonebook entries to report. You tried to print a phonebook, but there aren’t any speed dial entries. No action. No yellow ink. Load cartridge. Either the yellow ink cartridge is missing or an ink cartridge made for another machine is installed in the workcentre. Insert a xerox color ink cart...
Page 194: Message
194 pc error. Try again. While using a pc application to print or scan a document, an error occurred. Retry the task. If you receive the error message again, restart your pc. Pc not connected. The workcentre cannot communicate with your pc. Do one or more of the following: 1.Make sure power is suppl...
Page 195: Message
195 printer unavailable. The workcentre cannot print the documents stored to memory, or is in use. Do one or more of the following: 1.Make sure paper is loaded in the paper tray. 2.Make sure a print head or cartridge is installed. 3.Make sure the printer cable connects the workcentre to your pc. 4.C...
Page 196: Message
196 remote was busy. All redials tried. The remote fax machine’s line is busy (busy tone detected). The workcentre used all the specified redial attempts. Check the telephone line and verify that the remote fax machine is functional. Resend the job later. Remote was busy. Will redial. The remote fax...
Page 197: Message
197 speed dial nn has no fax number. You pressed a speed dial number that doesn’t have a fax number assigned to it. Assign a fax number to the speed dial number in your phonebook. Will redial. No dial tone. Check line. The workcentre could not detect a line current or dial tone. The workcentre will ...
Page 198: Understand Error Codes
198 understand error codes this section lists the error codes you may see the workcentre lcd and in printed reports. An error code indicates a problem occurred during fax transmissions or reception. Code meaning action e001 communication ended without errors. No action. E003 the remote machine sent ...
Page 199: Code
199 e006 an internal error occurred at the workcentre. You may have tried to send a document, but it was not found in memory, or the data needed to send a document could not be found retry the operation. E007 an internal error occurred at the workcentre. No action. E008 the remote machine did not re...
Page 200: Code
200 e012 the workcentre received an illegal disconnect signal from the remote machine. There could be a problem with the remote machine. Check the workcentre with a known good machine. E013 the workcentre received an unexpected signal or illegal command from the remote machine. There could be a prob...
Page 201: Code
201 e017 the password sent from the workcentre did not match the password from the remote machine. Call the remote location and verify the password. Retry the operation. E020 the workcentre does not have a document stored for remote retrieval (poll out). Store a document to be retrieved, and then co...
Page 202: Code
202 e025 the remote machine cannot do what you are requesting from the workcentre. Communications are terminated due to poor line conditions resulting in too many errors. Check the workcentre with a known good machine. E026 the workcentre did not receive a post message response from the remote machi...
Page 203: Code
203 e040 the remote machine tried to retrieve a document stored on the workcentre. Make sure there is a document stored to memory or in a mailbox, and then have the remote user retry the operation. If you don’t have a document stored for remote retrieval, notify the remote user. E042 the remote mach...
Page 204: Code
204 e046 the workcentre did not receive a response from the remote machine within the required time frame (ccitt t1 time-out error). The workcentre used all redial attempts. There could be a problem with the remote machine or it may not be a fax machine. Use a handset to call the remote number and c...
Page 205: Workcentre 450C Safety
205 workcentre 450c safety and legal requirements your system and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions and refer t...
Page 206
206 this system should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your local power company. Never attempt any maintenance function that is not specifically described in this guide. Do not allow anything to res...
Page 207: Send Header/cover Page
207 the workcentre 450c is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations. Any unauthorized alteration which includes the addition of new functions or the connection of external devices may impact this certification. Please contact you...
Page 208: Hz System Typically)
208 data coupler information (120 v, 60 hz system typically) united states of america federal communications commission part 68 rules telephone line connection the xerox document workcentre 450c facsimile system contains an internal data coupler. Its use is restricted by the fcc. To comply with the ...
Page 209
209 in response to an incoming call. In most, but not all areas, the sum of the rens should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total rens, contact the local telephone company. If this workcentre unit causes harm to the ...
Page 210: Machine Id Requirements
210 machine id requirements the telephone consumer protection act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax system unless such message clearly contains in a margin at the top or bottom of each transmitted page or on ...
Page 211: System Typically)
211 cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • reorient or relocate the receiving antenna. • increase the separation be...
Page 212
212 equipment meets certain telecommunications network protective, operational, and safety requirements. The department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facili...
Page 213: European Certification
213 overloading. The load number is 4. The termination on a loop may consist of any combination of devices subject only to the requirement that the total load numbers of all the devices does not exceed 100. Standard connecting arrangement: ca11a european certification (230 v, 50 hz system typically)...
Page 214: Other National Standards
214 other national standards the workcentre 450c is also certified in compliance with applicable standards by various national bodies. Warning in order to allow this equipment to operate in proximity to industrial, scientific, and medical (ism) equipment, the external radiation from ism equipment ma...