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Xerox Phaser 6300 User Manual

Summary of Phaser 6300

  • Page 1

    Användarhandbok gebruikershandleiding guia do usuário guía del usuario benutzerhandbuch guida dell'utente guide d’utilisation c o l o r l a s e r p r i n t e r user guide www.Xerox.Com/office/support phaser ® 6300/6350

  • Page 2

    Copyright © 2005 xerox corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the united states. Contents of this publication may not be reproduced in any form without permission of xerox corporation. Copyright protection claimed includes all forms of matters of co...

  • Page 3

    Phaser® 6300/6350 color laser printer i contents 1 printer features printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 front-right view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 4

    Contents phaser® 6300/6350 color laser printer ii 3 printing basics overview of basic steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 supported paper and media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 5

    Contents phaser® 6300/6350 color laser printer iii solving print-quality problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 lines, smudges, or streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 ...

  • Page 6

    Contents phaser® 6300/6350 color laser printer iv 6 troubleshooting clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 preventing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 7: Printer Features

    Phaser® 6300/6350 color laser printer 1-1 this chapter includes: ■ printer parts on page 1-2 ■ printer configurations on page 1-4 ■ control panel on page 1-6 ■ more information on page 1-8 printer features.

  • Page 8: Printer Parts

    Printer parts phaser® 6300/6350 color laser printer 1-2 printer parts this section includes: ■ front-right view on page 1-2 ■ rear-left view on page 1-3 ■ inside view on page 1-3 front-right view 1. Top cover 2. Control panel 3. Front door 4. Handle to open tray 1 (multi-purpose tray) 5. Tray 2 6. T...

  • Page 9: Rear-Left View

    Printer parts phaser® 6300/6350 color laser printer 1-3 rear-left view inside view 1. Top cover 2. Toner cartridges 3. Usb connection 4. Ethernet 10/100 base-t connection 5. Power cord connection doors a and c open door b open 1. Front door a 2. Transfer roller 3. Imaging unit 4. Door c 1. Front doo...

  • Page 10: Printer Configurations

    Printer configurations phaser® 6300/6350 color laser printer 1-4 printer configurations this section includes: ■ standard features on page 1-4 ■ available configurations on page 1-4 ■ options on page 1-5 ■ upgrades on page 1-5 standard features ■ maximum print speed (pages per minute): ■ phaser 6300...

  • Page 11: Options

    Printer configurations phaser® 6300/6350 color laser printer 1-5 options you can order additional trays, memory, and an internal hard drive if these items are not standard on your printer. Additional trays ■ 550-sheet feeder ■ 1100-sheet high-capacity feeder phaser 6300 ⁄6350 printers can have feede...

  • Page 12: Control Panel

    Control panel phaser® 6300/6350 color laser printer 1-6 control panel this section includes: ■ control panel features on page 1-6 ■ control panel layout on page 1-6 ■ menu map on page 1-7 ■ information pages on page 1-7 ■ sample pages on page 1-7 control panel features the control panel: ■ displays ...

  • Page 13: Menu Map

    Control panel phaser® 6300/6350 color laser printer 1-7 menu map the menu map helps you navigate the control panel menus. To print the menu map: 1. On the control panel, select information , and then press the ok button. 2. Select menu map , and then press the ok button to print. Note: print the men...

  • Page 14: More Information

    More information phaser® 6300/6350 color laser printer 1-8 more information this section includes: ■ resources on page 1-8 ■ xerox support centre on page 1-9 you can obtain information regarding your printer and its capabilities from the following sources. Resources information source setup guide* q...

  • Page 15: Xerox Support Centre

    More information phaser® 6300/6350 color laser printer 1-9 xerox support centre the xerox support centre is a utility that is installed during printer driver installation. It appears on the desktop for windows systems and is placed in the utilities folder for mac systems. It provides a central locat...

  • Page 16: Network Basics

    Phaser® 6300/6350 color laser printer 2-1 this chapter includes: ■ overview of network setup and configuration on page 2-2 ■ setting up the network on page 2-3 ■ configuring the network address on page 2-5 ■ installing the printer drivers on page 2-9 ■ infosmart knowledge base networking documents (...

  • Page 17

    Overview of network setup and configuration phaser® 6300/6350 color laser printer 2-2 overview of network setup and configuration to set up and configure the network: 1. Turn on the printer and the computer. 2. Connect the printer to the network using the recommended hardware and cables. 3. Configur...

  • Page 18: Setting Up The Network

    Setting up the network phaser® 6300/6350 color laser printer 2-3 setting up the network this section includes: ■ choosing a connection method on page 2-3 ■ connecting via ethernet (recommended) on page 2-3 ■ connecting via usb on page 2-4 choosing a connection method connect the printer to the netwo...

  • Page 19: Connecting Via Usb

    Setting up the network phaser® 6300/6350 color laser printer 2-4 standalone (cable or dsl) network connection for information about setting up a cable or dsl connection for your printer, go to www.Xerox.Com/office/6300_6350infosmart . See also: infosmart knowledge base networking documents (english ...

  • Page 20: Tcp/ip and Ip Addresses

    Configuring the network address phaser® 6300/6350 color laser printer 2-5 configuring the network address this section includes: ■ tcp/ip and ip addresses on page 2-5 ■ automatically setting the printer’s ip address on page 2-5 ■ dynamic methods of setting the printer’s ip address on page 2-6 ■ manu...

  • Page 21

    Configuring the network address phaser® 6300/6350 color laser printer 2-6 dynamic methods of setting the printer’s ip address set the printer’s ip address using any of the following methods. Dhcp is enabled by default on all phaser printers. ■ dhcp ■ centreware is ■ autoip enabling dhcp on the print...

  • Page 22

    Configuring the network address phaser® 6300/6350 color laser printer 2-7 using host names with the domain name service (dns) the printer supports dns through an embedded dns resolver. The dns resolver protocol communicates with one or more dns servers to resolve the ip address for a given host name...

  • Page 23

    Configuring the network address phaser® 6300/6350 color laser printer 2-8 manually setting the printer’s ip address note: verify that your computer has a properly configured ip address for your network. Contact your network administrator for more information. If you are on a network without a dns se...

  • Page 24: Available Drivers

    Installing the printer drivers phaser® 6300/6350 color laser printer 2-9 installing the printer drivers this section includes: ■ available drivers on page 2-9 ■ windows 98 se or later and windows 2000 or later on page 2-10 ■ macintosh os x, version 10.2 and higher on page 2-11 available drivers to a...

  • Page 25: Macintosh Os 9.X

    Installing the printer drivers phaser® 6300/6350 color laser printer 2-10 windows 98 se or later and windows 2000 or later to install the printer driver from the software and documentation cd-rom: 1. Insert the cd-rom into the computer’s cd-rom drive. If the installer does not launch, do the followi...

  • Page 26

    Installing the printer drivers phaser® 6300/6350 color laser printer 2-11 macintosh os x, version 10.2 and higher to install the printer driver from the software and documentation cd-rom: 1. Insert the cd-rom into the cd-rom drive. 2. Open the print center utility. Note: in macintosh os x version 10...

  • Page 27: Documents (English Only)

    Infosmart knowledge base networking documents (english only) phaser® 6300/6350 color laser printer 2-12 infosmart knowledge base networking documents (english only) for more information, go to www.Xerox.Com/office/6300_6350infosmart to view these documents. Reference name title r1019019389 basic tcp...

  • Page 28: Printing Basics

    Phaser® 6300/6350 color laser printer 3-1 this section includes: ■ overview of basic steps on page 3-2 ■ supported paper and media on page 3-3 ■ loading paper on page 3-8 ■ selecting printing options on page 3-16 ■ printing on both sides of the paper on page 3-20 ■ printing on specialty media on pag...

  • Page 29: Overview of Basic Steps

    Overview of basic steps phaser® 6300/6350 color laser printer 3-2 overview of basic steps to print jobs: 1. Load paper in the tray. 2. If you are prompted by the control panel, either confirm the paper type and size or change it as required. 3. From the software application, access the print dialog ...

  • Page 30: Supported Paper and Media

    Supported paper and media phaser® 6300/6350 color laser printer 3-3 supported paper and media this section includes: ■ paper usage guidelines on page 3-4 ■ paper that may damage your printer on page 3-4 ■ paper storage guidelines on page 3-5 ■ supported paper sizes and weights on page 3-5 your print...

  • Page 31: Paper Usage Guidelines

    Supported paper and media phaser® 6300/6350 color laser printer 3-4 paper usage guidelines the printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: ■ use tray 1 (mpt) for envelopes, thick...

  • Page 32: Paper Storage Guidelines

    Supported paper and media phaser® 6300/6350 color laser printer 3-5 paper storage guidelines providing good storage conditions for your paper and other media contributes to optimum print quality. ■ store paper in dark, cool, relatively dry locations. Most paper items are susceptible to damage from u...

  • Page 33

    Supported paper and media phaser® 6300/6350 color laser printer 3-6 supported paper sizes and weights for tray 1 (mpt) tray 1 (mpt) 65 – 216 g/m 2 (17 – 40 lb. Bond, 50 – 80 lb. Cover) statement 5.5 x 8.5 in. Executive 7.25 x 10.5 in. Letter 8.5 x 11 in. Us folio 8.5 x 13 in. Legal 8.5 x 14.0 in. A4...

  • Page 34

    Supported paper and media phaser® 6300/6350 color laser printer 3-7 supported paper sizes and weights for trays 2–5 trays 2–5 65 – 163 g/m 2 (17 – 40 lb. Bond, 50 – 60 lb. Cover) executive 7.25 x 10.5 in. Letter 8.5 x 11 in. Us folio 8.5 x 13 in. Legal 8.5 x 14.0 in. A4 210 x 297 mm a5 148 x 210 mm ...

  • Page 35: Loading Paper

    Loading paper phaser® 6300/6350 color laser printer 3-8 loading paper this section includes: ■ loading paper in tray 1 (mpt) on page 3-8 ■ using manual feed on page 3-11 ■ loading paper in trays 2–5 on page 3-11 loading paper in tray 1 (mpt) use tray 1 (mpt) for a wide range of media including: ■ pl...

  • Page 36

    Loading paper phaser® 6300/6350 color laser printer 3-9 to load paper in tray 1 (mpt): 1. Open tray 1 (mpt) by pulling out on the handle. 2. Pull out the tray extension, and open the paper guides. 6300-006 6300-007.

  • Page 37

    Loading paper phaser® 6300/6350 color laser printer 3-10 3. Fan the paper to release sheets that are stuck together. 4. Insert the paper into the tray, and adjust the paper guides to fit the paper. If you are using preprinted or prepunched paper, follow these guidelines: ■ for single-sided printing,...

  • Page 38: Using Manual Feed

    Loading paper phaser® 6300/6350 color laser printer 3-11 using manual feed if you are using paper, such as letterhead, and do not want others to use it by mistake, you can have the printer prompt you when it is time to load the paper for your print job. Windows to select this option using windows: 1...

  • Page 39

    Loading paper phaser® 6300/6350 color laser printer 3-12 to load paper into trays 2–5: 1. Pull out the tray. 2. If necessary, open the paper guides: ■ squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ slide the green side guides outward. 6300-035 6300-...

  • Page 40

    Loading paper phaser® 6300/6350 color laser printer 3-13 3. Fan the paper to release sheets that are stuck together. 4. Insert paper into the tray. If you are using preprinted or prepunched paper, follow these guidelines: ■ for single-sided printing, place the side to be printed faceup with the top ...

  • Page 41

    Loading paper phaser® 6300/6350 color laser printer 3-14 ■ for 2-sided printing, place the first side to be printed with the odd-numbered pages facedown and the top of the page toward the back of the tray. For more information on 2-sided printing, see printing on both sides of the paper on page 3-20...

  • Page 42

    Loading paper phaser® 6300/6350 color laser printer 3-15 5. If necessary, press the paper guides inward to fit the paper. Note: when the paper guides are adjusted correctly, there may be a small space between the paper and the guides. 6. Insert the tray into the tray slot, and push the tray complete...

  • Page 43: Selecting Printing Options

    Selecting printing options phaser® 6300/6350 color laser printer 3-16 selecting printing options this section includes: ■ selecting printing preferences (windows) on page 3-16 ■ selecting options for an individual job (windows) on page 3-16 ■ selecting options for an individual job (macintosh) on pa...

  • Page 44

    Selecting printing options phaser® 6300/6350 color laser printer 3-17 printing options for windows operating systems operating system driver tab printing options windows 2000, windows xp, or windows server 2003 layout tab ■ orientation ■ automatic 2-sided printing ■ pages per sheet paper/quality tab...

  • Page 45

    Selecting printing options phaser® 6300/6350 color laser printer 3-18 selecting options for an individual job (macintosh) to select print settings for a particular job, change the driver settings before sending the job to the printer. 1. With the document open in your application, click file, and th...

  • Page 46

    Selecting printing options phaser® 6300/6350 color laser printer 3-19 mac os 9.X general ■ copies ■ pages ■ paper source color matching ■ print color cover page ■ cover pages layout ■ pages per sheet ■ border ■ two-sided printing print quality ■ print quality ■ image smoothing job type ■ secure prin...

  • Page 47

    Printing on both sides of the paper phaser® 6300/6350 color laser printer 3-20 printing on both sides of the paper this section includes: ■ automatic 2-sided printing guidelines on page 3-20 ■ binding edge options on page 3-21 ■ selecting 2-sided printing on page 3-21 note: for information about man...

  • Page 48: Binding Edge Options

    Printing on both sides of the paper phaser® 6300/6350 color laser printer 3-21 binding edge options when you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of ...

  • Page 49: Printing On Specialty Media

    Printing on specialty media phaser® 6300/6350 color laser printer 3-22 printing on specialty media this section includes: ■ printing transparencies on page 3-22 ■ printing envelopes on page 3-27 ■ printing labels on page 3-30 ■ printing glossy paper on page 3-34 ■ printing custom size paper on page ...

  • Page 50

    Printing on specialty media phaser® 6300/6350 color laser printer 3-23 printing transparencies from tray 1 (mpt) 1. Open tray 1 (mpt) by pulling out on the handle. 2. Pull out the tray extension, and open the paper guides. 6300-006 6300-007.

  • Page 51

    Printing on specialty media phaser® 6300/6350 color laser printer 3-24 3. Fan the transparencies to release sheets that are stuck together. 4. Insert the transparencies into tray 1 (mpt), and adjust the paper guides to fit the transparencies. Do not load more than 25 transparencies. 5. On the contro...

  • Page 52

    Printing on specialty media phaser® 6300/6350 color laser printer 3-25 printing transparencies from trays 2–5 1. Pull the tray out of the printer. 2. If necessary, open the paper guides: ■ squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ slide the gre...

  • Page 53

    Printing on specialty media phaser® 6300/6350 color laser printer 3-26 4. Insert the transparencies into the tray. Caution: do not load transparencies above the fill line indicated on the paper tray. Overloading the tray may cause jams. In the following illustration, 2 indicates the maximum fill lin...

  • Page 54: Printing Envelopes

    Printing on specialty media phaser® 6300/6350 color laser printer 3-27 7. On the control panel, select the transparency type: a. Select change setup , and then press the ok button. B. Select transparency , and then press the ok button. 8. In the printer driver, select either transparency as the pape...

  • Page 55

    Printing on specialty media phaser® 6300/6350 color laser printer 3-28 printing envelopes from tray 1 (mpt) 1. Open tray 1 (mpt) by pulling out on the handle. 2. Pull out the tray extension, and open the paper guides. 6300-006 6300-007.

  • Page 56

    Printing on specialty media phaser® 6300/6350 color laser printer 3-29 3. Insert the envelopes into tray 1, and adjust the paper guides to fit the envelopes. ■ for #10 commercial, c5, and b5 envelopes, place the envelopes in the tray flap-side up with the top of the envelopes toward the left of the ...

  • Page 57: Printing Labels

    Printing on specialty media phaser® 6300/6350 color laser printer 3-30 printing labels labels can be printed from all trays. See also: supported paper sizes and weights for tray 1 (mpt) on page 3-6 supported paper sizes and weights for trays 2–5 on page 3-7 label guidelines ■ do not use vinyl labels...

  • Page 58

    Printing on specialty media phaser® 6300/6350 color laser printer 3-31 2. Pull out the tray extension, and open the paper guides. 3. Fan the labels to release sheets that are stuck together. 4. Insert the labels into tray 1 (mpt), and adjust the paper guides to fit the sheets. ■ place the side to be...

  • Page 59

    Printing on specialty media phaser® 6300/6350 color laser printer 3-32 5. On the control panel, select the paper type and size: a. Select change setup , and then press the ok button. B. Select labels , and then press the ok button. C. Select the label sheet size, and then press the ok button. 6. In ...

  • Page 60

    Printing on specialty media phaser® 6300/6350 color laser printer 3-33 3. Fan the label sheets to release sheets that are stuck together. 4. Insert the label sheets into the tray. Place the top of the page toward the front of the printer. Note: do not load the paper above the fill line indicated on ...

  • Page 61: Printing Glossy Paper

    Printing on specialty media phaser® 6300/6350 color laser printer 3-34 6. Insert the tray into the tray slot, and push the tray completely into the printer. 7. On the control panel, select the paper type: a. Select change setup , and then press the ok button. B. Select labels , and then press the ok...

  • Page 62

    Printing on specialty media phaser® 6300/6350 color laser printer 3-35 printing glossy paper from tray 1 (mpt) 1. Open tray 1 (mpt) by pulling out on the handle. 2. Pull out the tray extension, and open the paper guides. 3. Fan the glossy paper to release sheets that are stuck together. 6300-006 630...

  • Page 63

    Printing on specialty media phaser® 6300/6350 color laser printer 3-36 4. Insert the glossy paper into tray 1 (mpt), and adjust the paper guides to fit the paper. ■ place the side to be printed facedown. ■ do not load more than 25 sheets. 5. On the control panel, select the glossy paper type and siz...

  • Page 64

    Printing on specialty media phaser® 6300/6350 color laser printer 3-37 2. If necessary, open the paper guides: ■ squeeze the green tab on the length guide, and then slide it back. The guide clicks into place. ■ slide the green side guides outward. 3. Fan the paper to release sheets that are stuck to...

  • Page 65

    Printing on specialty media phaser® 6300/6350 color laser printer 3-38 4. Insert the paper into the tray. Note: do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. In the following illustration, 2 indicates the maximum fill line for transparencies, l...

  • Page 66: Printing Custom Size Paper

    Printing on specialty media phaser® 6300/6350 color laser printer 3-39 7. On the control panel, select the glossy paper type: a. Select change setup , and then press the ok button. B. Select glossy paper , and then press the ok button. 8. In the printer driver, select either glossy paper as the pape...

  • Page 67

    Printing on specialty media phaser® 6300/6350 color laser printer 3-40 2. Pull out the tray extension, and open the paper guides. 3. Insert the paper into tray 1 (mpt), and adjust the paper guides to fit the paper. ■ the paper can be loaded with either the long or short edge entering first, as shown...

  • Page 68

    Printing on specialty media phaser® 6300/6350 color laser printer 3-41 7. If you selected new custom size , select the custom width and height: a. For custom width, use the up arrow and down arrow buttons to select the distance between the tray 1 (mpt) guides, and then press the ok button. B. For cu...

  • Page 69: Print Quality

    Phaser® 6300/6350 color laser printer 4-1 this chapter includes: ■ controlling the quality of your prints on page 4-2 ■ solving print-quality problems on page 4-5 print quality.

  • Page 70

    Controlling the quality of your prints phaser® 6300/6350 color laser printer 4-2 controlling the quality of your prints this section includes: ■ selecting a print-quality mode on page 4-2 ■ adjusting color on page 4-3 the print-quality mode and tekcolor correction directly control the quality of you...

  • Page 71: Adjusting Color

    Controlling the quality of your prints phaser® 6300/6350 color laser printer 4-3 to select the print-quality mode in a supported driver: adjusting color the tekcolor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. S...

  • Page 72

    Controlling the quality of your prints phaser® 6300/6350 color laser printer 4-4 to select the color correction in a supported driver: operating system steps windows 98 se or windows me, windows 2000, windows xp, windows server 2003, or windows nt 4.X 1. Select the tekcolor tab. 2. Select the desire...

  • Page 73: Lines, Smudges, Or Streaks

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-5 solving print-quality problems this section includes: ■ lines, smudges, or streaks on page 4-5 ■ repeating defects on page 4-6 ■ colors align incorrectly on page 4-7 ■ fusing is incomplete on page 4-7 ■ all colors are too light...

  • Page 74: Repeating Defects

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-6 ■ run the remove print smears procedure: a. Select troubleshooting , and then press the ok button. B. Select print quality problems , and then press the ok button. C. Select remove print smears , and then press the ok button. T...

  • Page 75: Colors Align Incorrectly

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-7 colors align incorrectly problem printed items appear to be blurry, hazy, or have halos. Solutions ■ verify that the printer is on a solid, level, flat surface. ■ on the control panel, print thecolor registration page: a. Selec...

  • Page 76

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-8 solutions ■ verify that the paper you are using is the correct type for the printer and is correctly loaded in the tray. For more information on supported paper types, print the paper tips page: a. On the control panel, select ...

  • Page 77: Grays Not Neutral

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-9 poor transparency print quality problem print-quality defects are occurring on transparency film, such as: ■ light and/or dark spots ■ smeared toner ■ light bands on print solution use only recommended xerox transparencies. See...

  • Page 78: Color Settings Not Applied

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-10 colors vary between computers problem the colors printed from one computer do not match the colors printed from a different computer. Solution to prevent color differences in print jobs: 1. Confirm that the driver settings for...

  • Page 79: Colors Do Not Match

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-11 colors do not match problem the color produced by the printer is different from the color that it must match. Solution for help with color matching problems, go to www.Xerox.Com/office/6300_6350infosmart . If the problem conti...

  • Page 80: Pantone Colors Do Not Match

    Solving print-quality problems phaser® 6300/6350 color laser printer 4-12 pantone colors do not match problem colors printed on the document do not match the phaser 6300 ⁄6350 printer pantone color chart. Solution for information about pantone color matching, go to www.Xerox.Com/office/ 6300_6350inf...

  • Page 81: Maintenance

    Phaser® 6300/6350 color laser printer 5-1 this chapter includes: ■ cleaning the printer on page 5-2 ■ ordering supplies on page 5-5 ■ requesting a maintenance kit on page 5-7 ■ recycling supplies on page 5-6 ■ moving and repacking the printer on page 5-8 see also: maintenance video tutorials at www....

  • Page 82: Cleaning The Printer

    Cleaning the printer phaser® 6300/6350 color laser printer 5-2 cleaning the printer this section includes: ■ cleaning the outside of the printer on page 5-2 ■ cleaning the density sensor on page 5-2 see also: user safety on page a-1 cleaning the outside of the printer to remove stains, clean the out...

  • Page 83

    Cleaning the printer phaser® 6300/6350 color laser printer 5-3 2. Remove the transfer roller. Squeeze together the orange tabs at both sides of the transfer roller, and gently lift it out of the printer. Caution: avoid touching the surface of the roller. 3. Use a dry towel or cotton swab to clean th...

  • Page 84

    Cleaning the printer phaser® 6300/6350 color laser printer 5-4 4. Reinstall the transfer roller. ■ insert the rounded ends of the transfer roller into the curved black guides inside the printer. ■ lock the transfer roller into the printer by pushing down on the orange tabs until you hear a click. 5....

  • Page 85: Ordering Supplies

    Ordering supplies phaser® 6300/6350 color laser printer 5-5 ordering supplies this section includes: ■ consumables on page 5-5 ■ routine maintenance items on page 5-5 ■ when to order supplies on page 5-6 ■ recycling supplies on page 5-6 certain consumables and routine maintenance items need to be or...

  • Page 86: When to Order Supplies

    Ordering supplies phaser® 6300/6350 color laser printer 5-6 when to order supplies the control panel displays a warning when the supply nears its replacement time. Verify that you have replacements on hand. It is important to order these supplies when the messages first appear to avoid interruptions...

  • Page 87: Requesting A Maintenance Kit

    Requesting a maintenance kit phaser® 6300/6350 color laser printer 5-7 requesting a maintenance kit a long-life maintenance kit is required once your printer reaches 300,000 pages. The long-life maintenance kit contains: ■ developers (cyan, magenta, yellow, and black) ■ feed roller kit ■ registratio...

  • Page 88

    Moving and repacking the printer phaser® 6300/6350 color laser printer 5-8 moving and repacking the printer this section includes: ■ precautions for moving the printer on page 5-8 ■ moving the printer within the office on page 5-8 ■ preparing the printer for shipment on page 5-8 see also: user safet...

  • Page 89: Troubleshooting

    Phaser® 6300/6350 color laser printer 6-1 this chapter includes: ■ clearing paper jams on page 6-2 ■ getting help on page 6-12 see also: troubleshooting video tutorials at www.Xerox.Com/office/6300_6350support troubleshooting.

  • Page 90: Clearing Paper Jams

    Clearing paper jams phaser® 6300/6350 color laser printer 6-2 clearing paper jams this section includes: ■ preventing jams on page 6-2 ■ misfeed at tray 1 (mpt) on page 6-2 ■ misfeed at trays 2-5 on page 6-4 ■ jam at the fuser on page 6-7 ■ jam at the duplex unit on page 6-9 ■ jam at registration ro...

  • Page 91

    Clearing paper jams phaser® 6300/6350 color laser printer 6-3 2. Push up the latch on the front of the printer to open front door a. 3. Remove any jammed paper. 4. Close front door a. 6300-066 6300-016 6300-064.

  • Page 92: Misfeed At Trays 2-5

    Clearing paper jams phaser® 6300/6350 color laser printer 6-4 5. Load the paper in tray 1 (mpt). ■ verify that the paper is clean and not stuck together. ■ do not load the paper above the fill line. ■ adjust the paper guides to fit the paper. Misfeed at trays 2-5 to clear the misfeed: 1. Pull the tr...

  • Page 93

    Clearing paper jams phaser® 6300/6350 color laser printer 6-5 3. Verify that the paper is loaded correctly in the tray below the fill line. Adjust the paper guides to fit the paper. 4. Remove any jammed paper from inside the printer tray slot. Verify that all scraps of paper are removed. 5. Insert t...

  • Page 94

    Clearing paper jams phaser® 6300/6350 color laser printer 6-6 6. Push up the latch on the front of the printer to open front door a. 7. Remove any jammed paper. 8. Close front door a. 6300-066 6300-016 6300-064.

  • Page 95: Jam At The Fuser

    Clearing paper jams phaser® 6300/6350 color laser printer 6-7 jam at the fuser to clear the jam: 1. Press the button on the right side of the printer to open front door b. 2. Pull up the two green levers at both ends of the fuser. Warning: the fuser is hot. To prevent burns, do not touch the black p...

  • Page 96

    Clearing paper jams phaser® 6300/6350 color laser printer 6-8 3. Remove the jammed paper. 4. Completely push down the two green levers at both ends of the fuser. 5. Close front door b. 6300-063 6300-062 6300-094.

  • Page 97: Jam At The Duplex Unit

    Clearing paper jams phaser® 6300/6350 color laser printer 6-9 jam at the duplex unit to clear the jam: 1. Press the button on the right side of the printer to open front door b. 2. Remove the jammed paper. 3. Close front door b. 6300-039 6300-019 6300-094.

  • Page 98: Jam At Registration Roller

    Clearing paper jams phaser® 6300/6350 color laser printer 6-10 jam at registration roller to clear the jam: 1. Pull tray 2 completely out of the printer. 2. Remove the jammed paper from inside the printer tray slot. Confirm that all scraps of paper are removed. 3. Insert tray 2 into the tray slot, a...

  • Page 99

    Clearing paper jams phaser® 6300/6350 color laser printer 6-11 4. Push up the latch on the front of the printer to open front door a. 5. Remove any jammed paper. 6. Close front door a. 6300-066 6300-016 6300-064.

  • Page 100: Getting Help

    Getting help phaser® 6300/6350 color laser printer 6-12 getting help this section includes: ■ control panel messages on page 6-12 ■ printingscout alerts on page 6-12 ■ phasersmart technical support on page 6-13 ■ web links on page 6-13 xerox provides several automatic diagnostic tools to help you pr...

  • Page 101: Web Links

    Getting help phaser® 6300/6350 color laser printer 6-13 phasersmart technical support phasersmart technical support is an automated, internet-based support system that uses your default web browser to send diagnostic information from your printer to the xerox website for analysis. Phasersmart techni...

  • Page 102: User Safety

    Phaser® 6300/6350 color laser printer a-1 your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your printer. Electrical safety ■ use the power cord supplied with your...

  • Page 103

    Phaser® 6300/6350 color laser printer a-2 if you notice unusual noises or odors: 1. Turn off the printer immediately. 2. Disconnect the power cord from the electrical outlet. 3. Call an authorized service representative to correct the problem. The power cord is attached to the printer as a plug-in d...

  • Page 104

    Phaser® 6300/6350 color laser printer a-3 operational safety your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guide...

  • Page 105

    Phaser® 6300/6350 color laser printer a-4 printing safety guidelines ■ wait 10-15 seconds between turning the printer off and on. ■ keep hands, hair, neckties, etc., away from the exit and feed rollers. When the printer is printing: ■ do not remove the paper source tray that you selected in either t...

  • Page 106

    Phaser® 6300/6350 color laser printer a-5 ■ always use two people to lift the printer. ■ always lift the printer from the designated lift points. ■ do not place any food or liquids on the printer. Caution: damage to the printer resulting from improper moving or failure to repackage the printer prope...

  • Page 107

    Phaser® 6300/6350 color laser printer a-6 symbols marked on product use caution (or draws attention to a particular component). See the manual(s) for information. Hot surface on or in the printer. Use caution to avoid personal injury. Do not touch the imaging unit. Do not burn the item. It may take ...

  • Page 108

    Phaser® 6300/6350 color laser printer index-1 index symbols ? (help) button, 1-6 numerics 1100-sheet high-capacity feeder location, 1-2 printer option, 1-5 128 mb, 256 mb, and 512 mb memory cards printer option, 1-5 2-sided printing, 3-20 binding options, 3-21 loading tray 1 (mpt), 3-8 loading trays...

  • Page 109

    Index phaser® 6300/6350 color laser printer index-2 down arrow button, 1-6 drivers description, 2-9 installing, 2-9 installing for macintosh os 9.X, 2-10 installing for macintosh os x, 2-11 installing for windows, 2-10 selecting 2-sided printing, 3-21 dsl connection, 2-4 duplex unit paper jams, 6-9 ...

  • Page 110

    Index phaser® 6300/6350 color laser printer index-3 lifting the printer, a-4 lines, smudges, or streaks, 4-5 loading custom size paper in tray 1 (mpt), 3-39 envelopes in tray 1 (mpt), 3-28 glossy paper in tray 1 (mpt), 3-35 glossy paper in trays 2-5, 3-36 labels in tray 1 (mpt), 3-30 labels in trays...

  • Page 111

    Index phaser® 6300/6350 color laser printer index-4 printer, 6-12 available configurations, 1-4 cleaning, 5-2 clearance, a-3 control panel, 1-6 drivers, 2-9 location, a-3 maintenance, 5-2 moving and repacking, 5-8 moving guidelines, a-4 moving within the office, 5-8 operational guidelines, a-3 optio...

  • Page 112

    Index phaser® 6300/6350 color laser printer index-5 supplies usage page, 5-6 support centre, 1-9 symbols, a-6 t tcp/ip addresses setting, 2-5 technical support, 1-8, 6-13 tekcolor, 4-3, 4-8 toner cartridges, 1-3 top cover, 1-2, 1-3 transfer roller, 1-3, 5-5 transparencies guidelines, 3-22 loading in...