Aastra Clearspan 6739i User Manual - Toggling
Using the Aastra 6739i
10
Note
If after ending the enquiry call you put down the handset, after a few seconds
you will automatically be called back with the connection on hold.
Toggling
While you are conducting an enquiry call, the first caller is put on hold (see
page 9). Now you can toggle between callers (switch back and forth).
1. Press the trunk key (e.g.
) of the caller waiting currently. The other caller is
put on hold. The LED indicator of the trunk key of the respectively held caller
blinks during this process. The held caller hears music on hold.
2. Press the trunk key of the caller waiting to switch to that caller. The other caller
is now put on hold.
Tip:
While you are talking with the first caller (the second caller is
on hold), you can initiate a conference with both callers. To do
so, press the
Conf softkey or the
conference key. To
end the conference specifically, please read the description
on page 11.
3. Ending toggling: Press the goodbye key
to terminate the current call.
4. Then press the trunk key where the other caller is waiting or press the
Hold softkey. You are now connected with the caller on hold once again.
Transferring Call to Another Caller
1. Press the
Transfer softkey or the transfer key
.
You hear the internal dialling tone. The person calling is put on hold and now
hears music on hold.
2. Dial the call number of the internal caller desired.
– Transferring a call with notification: When the caller answers, announce
the call transfer. Press the
Transfer softkey or the transfer key
.
– Transferring a call without notification: When you wish to wish to transfer
the call without notification, wait for the ringing tone. Press the
Transfer softkey or the transfer key
. The caller on hold now hears the
ringing tone of the transfer destination and waits for the call to be accepted.