Aastra VentureIP 480i User Manual - Fault Softkey Speed Dials
480i BroadSoft IP Phone User Guide 19
D
e
fault Softkey Speed Dials
Picking up Calls
If you are juggling multiple
calls, you can scroll through call
information by pressing the
3
and
4
navigation keys. If you wish to
connect to an incoming call or
re-connect to a call you placed on
hold, press the line/call
appearance button for the call or
press
the
Pickup
softkey.
If the phone is already connected
to a call, pressing the line/call
appearance button for the new
incoming call will automatically
place the connected call on
hold and answer the new call.
Ending Calls
To end a call, you first need to
connect to the call, if not already
connected, and press the
b
button or the
Drop
softkey. If
connected through the handset,
you can also place the handset
back on hook to end the call.
Default Softkey Speed
Dials
Your 480i phone comes with a set
of default speed dial softkeys that
have been configured to dial the
most common feature codes of the
system. These softkeys appear
when the phone is idle. Your
system administrator may have
changed the softkeys on your
phone through the configuration
files for the phone.
Here are the descriptions of the
default softkeys:
Unpark
To pickup a call that is currently
parked on the system, press
the
Unpark
softkey and enter the
location of the parked call.
By default, the
Unpark
softkey
dials *88.
Call Return
Press the
CallReturn
softkey to
return the call of the last incoming
call (based on the caller’s Caller
ID). By default, the
CallReturn
softkey dials *69.
Speed Dial
Press the
Speed Dial
softkey to use
system wide speed dials. By
default, the
Speed Dial
softkey dials
*74.
Portal
Use the
Portal
softkey to
access your voicemail messages
through your phone. If your
voicemail box has not been set up
on the system, contact your system
administrator for assistance. By
default, the
Portal
softkey dials 2#.
System administrators should
redirect this number at the system
to the actual portal number or
change the softkey to dial the
actual portal number through the
configuration files of the phone.
Pickup
Use the
Pickup
softkey to answer
a call that is the longest ringing call
in your call pick-up group. By
default the
Pickup
softkey dials *98.
Note: This
Pickup
softkey is not
the same softkey as seen when
you are in the process of
handling calls.
Jan 01 10:10am
00:54
L1
Hold
>
Michelle LeBlanc
Pickup
1202