Anhui Liyu Computer Equipment Manufacturing TC Series User Manual - Chap 4 Faq
User’s Manual of TC Series Cutting Plotter
Chap 4 FAQ
Question 1: What shall I do if I can not enter into the cutting system?
Answer: 1. The files of the cutting system are damaged. Reinstall the cutting system with
the CD-ROM enclosed.
2. Check the cutting system is running or not with press the “Alt”+ “Tab” keys on
your keyboard.
Question 2: What shall I do if the “Cutting output” option is invalided after I enter into the
cutting system?
Answer: 1. Check the dongle/key is installed correct or not.(Referring to the software
instruction.)
2. If the dongle/key is installed correct, the “Cutting output” option is still
invalided, please contact your agent or the software company.
Question 3: What shall I do if the cutting plotter does not response when the cutting
system is outputting the data?
Answer: 1. Check the connection cable between the computer and the cutting plotter is
connect or not; check there is an analog serial port in the device manager in
your company or not.
2. Check the port setting of the cutting system is correct or not. It’s required that
the port setting is consisted with the USB analog serial port in your computer.
3. Check the type of the cutting plotter is correct or not in the cutting system.
4. Check the cutting plotter is in the connecting state or
not and the LCD displays:
SPD:6 PRS:8
LOCAL TEST COPY
5. Reinstall the cutting system.
6. Use the CutMaster V6.2.0 serial output, press the “Ctr”+”Alt”+”Del” keys,
close the “un-respond” option. Referring to the instruction of the CutMaster.
Question 4: What shall I pay attention to a small cutting?
Answer: 1. Regulate the speed to lowest when cutting the pattern small than 2cm.
Because of the distance of each stroke of the small pattern is too small, the
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