Bull ESCALA E Series Operator's Manual - page 49
3-9
Maintaining the System
Problem Solving
In case of system problems, you can consult
What To Do When a Problem Occurs
, in the
Setting Up the System
manual.
If you decide to ask for assistance from your Service Representative, note that the following
information might be required:
•
Any message displayed on the operator panel display
•
Any message displayed on the system console
•
Description of the symptoms
•
Your system serial number.
Remember to record this information before calling.
Identifying the System Serial Number
The system serial number is written on a label placed on the rear side of the unit.
Its format is XAN - K
xx
-
Mnnnnn
, where:
K
xx
is the system run code defined by the manufacturer
M
is a character that identifies the system model
nnnnn
is the system serial number (5 digits).
Note:
XAN changes into XBH for the systems shipped to Brazil.