CONCORD FaxLync User Manual - Receiving A Fax
FaxLync User Guide | concordfax.com | sales@concordfax.com | +1 (206)-441-3346
10
RECEIVING A FAX
F
rom the end user’s perspective, received faxes will continue to print on the fax
machine, just as they always have.
Your Concord FaxLync (ATA) device connects your stand-alone fax machine,
or MFP, to Concord’s cloud-based fax platform using your internet connection.
While inbound faxes will continue to print at your fax machine or MFP, receiving
faxes via FaxLync differs from traditional analog fax reception in a number of
ways.
The inbound fax is not directly received by the FaxLync ATA, or your fax
machine, itself. The fax is first received by Concord’s fax platform at one of
our redundant data centers. Once the fax has been successfully transmitted,
Concord servers will save the fax image electronically and post this for retrieval
by your FaxLync device.
The FaxLync device will poll Concord servers, every sixty (60) seconds, looking
for new faxes. When it sees that a new fax job has arrived, your FaxLync
device will retrieve the fax image via your internet connection. Once that
transfer is completed, the FaxLync device will then call your fax machine or
MFP and transmit the image for printing.
Because Concord fax platform is handling all of the inbound calls, your fax
number should never ring busy. Since the fax calls are not being made directly
to the FaxLync device, note that there will be a slight interval between the time
the sender receives a confirmation of delivery and the time that the image
actually prints on your FaxLync device.