CONCORD FaxLync User Manual - page 9

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3. For Domestic Calls (US/Canada)

a.   Dial the fax number of the intended recipient. For ALL domestic 

(U.S./Canada) faxes you will to include the entire number, 

including the country code (“+1” in the US/Canada), regardless 

of whether or not it is a local call. For international (outside U.S./

Canada) faxes you will need to dial 011 and the destination 

Country Code.  Concord always recognizes the first received 

digit(s) as the Country Code, therefore faxes sent without a 

“1+ Area Code” (for domestic calls) or will fail to reach your 

intended destination!  

4. For International Calls

a.   For international (outside U.S./Canada) faxes, we recommend 

that you preface the fax number with the North American 

international access code, “011” and the destination Country 

Code. Concord will recognize the first received digit(s) as 

the country code, regardless, and you are able to place an 

international call without including the “011” international access 

code. You will also always need to include the Country Code, 

City Code, and Local Number.

5. Press the “send” button on your fax machine.

6. Allow a few minutes for the fax job to be processed and delivered.

7.  Check your fax machine for the “Success” notification printed from the 

FaxLync device. 

When testing the outbound component (“sending”), the test recipient 

should not be the sending device.  Do not send to yourself!  If you do not 

have access to a secondary device, please contact your service provider 

to arrange testing assistance for sending and receiving.

Remember to disable your fax machine/MFP’s notifications. Notifications 

will be sent by Concord, and notifications provided by your local device 

will not accurately reflect delivery and receipt times.