CONCORD FaxLync User Manual - Sending A Fax

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8

SENDING A FAX

W

hen sending a fax from your FaxLync-enabled fax machine, or MFP, your call 

does not transmit over telephone lines. The fax call is passed on to the FaxLync 

device connected to your fax device. FaxLync then connects to Concord Fax 

Web Services Platform via HTTPS (using port 443). The fax job is then queued for delivery on 

the Concord fax delivery platform. In the event the initial delivery attempt fails, Concord will 

reattempt delivery up to 4 times, every 5 minutes, until the fax is delivered successfully or the 

maximum retry limit has been reached.

Upon confirmation of delivery, or failure, a notification will be sent to the 

FaxLync device reflecting the final delivery status. This notification will print 

from the fax machine, or MFP, on which the original fax job was sent.  

The reports printed from your fax machine/MFP only reflect the initial call 

made to the local FaxLync device ATA, not the final delivery status. Therefore, 

it is important to use the FaxLync notifications for confirmation of delivery.  

To Send a Fax via FaxLync

1.  Prepare your document, and load the fax into your fax machine as you 

would normally.

2.  You  will  not need to first dial to get an outside line! (if you had to do 

so previously): the fax machine will first call the FaxLync device before 

routing to the Concord platform via your internet connection.