D-Link DSL-2640B Setup Manual - page 3
6
Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
Power
State
Off
Router not powered, check power cable and power
socket
Red
Router is starting up, should turn green after a
short time
Green
Router is powered up
Internet
State
Off
Authentication error - check your username and
password are correct
Solid Green
Broadband service connected
Blinking Green
Attempting to connect to broadband service
Status Lights
DSL
State
Off
No DSL cable connected/ Microfilter or phone line
problem
Blinking
Green
Router is attempting to connect to the local telephone
exchange
Solid
Green
Broadband service is connected
LAN (Ethernet )
State
Off
No device connected
Solid Green
Device connected
Blinking Green
Device sending / receiving data
Is the DSL light flashing?
Check your microfilters - there should be one in
each telephone extension on that has something
plugged into it. Remember not to use two
microfilters on the same extension.
If you are using a telephone extension cable, try
connecting your router to the main telephone
socket. Telephone extensions are a common cause
of connection problems, we recommend wireless
rather than a telephone extension cable.
Is the Internet light off or red?
Type your username and password in again.
Double check the email we sent you to confirm
you’ve got it right.
If you’re having problems with your router, you can
return everything to the default setting by using
the reset button.
Make a note of your Broadband Username and
Password before you start
1) Check the router is switched on (power light
green).
2) Use a paperclip, pen or pointed object to press
into the reset pin hole on the back of the router.
3) Keep the reset button pressed for at least 5
seconds. The power light will come back on to
confirm that the reset has completed.
4) You now need to apply your settings again.
Just follow this guide again from the beginning.
Resetting your router
Does a Windows dial-up networking screen
appear when you try to connect to the
Internet?
You need to stop your computer from trying to use
the dial-up settings, which are often used by USB
broadband modems.
In most versions of Windows you would:
1) Click on the Start menu, then Control Panel.
2) Select Internet Options. or Network and
Internet Connections, then Internet Options.
3) Select the Connections tab. Select Never dial
a connection. Click LAN Settings… and select
Automatically detect settings.
WLAN (Wireless)
State
Off
Wireless not configured
Solid Green
Wireless connected
Blinking Green
Wireless is operational and sending data
Item code: 048370
3
Connecting to your router
Connecting to your router
Connecting to your router
Connecting to your router
With an Ethernet cable
Follow these steps to use the network cable to
connect the router to your computer. Go to the
next section - With Wireless If you want to use
your computer’s wireless features instead.
1) Plug the blue Ethernet cable into any of the 4
available Ethernet ports on the router.
2) Plug the other end of the Ethernet cable into
your computer’s Ethernet port.
An Ethernet status light on the front of the router
will now light up.
3) Jump to the section called ‘Connecting to the
Internet’.
With Wireless networking
Follow these steps to connect using wireless. Your
computer will need to have a wireless adapter.
1) Make sure your computer’s wireless adapter
card is installed and working OK.
2) Use your wireless adapter’s connection utility,
or, if you are using Windows, click the Start Button
and go to My Network Places, then select
Connect to a network.
3) Your router will show up as dlink. Click on it
and then click the Connect button. You’re now
connected, it’s time to move on to the next section.
Connecting to the Internet
Connecting to the Internet
Connecting to the Internet
Connecting to the Internet
1) The first thing you’ll need to do is connect to the
D-Link router homepage. Open your web browser
(such as Internet Explorer).
Ignore any error messages you see such as
“Cannot connect to server”
.
4) You’ll see the Setup Wizard welcome page.
Click Next to continue.
3) The next thing you’ll see is the D-Link home
page. Click Setup Wizard.
2) The router’s login screen will appear. Enter the
username and password and click Log in.
Username: admin
Password: admin
If you’ve gone through this guide before, you might
have changed the password during step 5, so bear
this in mind.
Item code: 048370