D-MAX DSC-300Se5 User Manual - 4. Trouble Shooting
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1. You must turn off the power switch before installation of this equipment
2. Avoid installation places where it is the ultimate cold, hot, and humid.
3. Use a power supply of AC24V, 1.5A output.
4. Please be careful that you connect respective wires without mismatching in installation.
5. Check the controlled cable‟s insulation connecting to exterior and supply to power sources.
6. Please keep the equipment from impact and strong rolling in installation or in use because of the caution of
troubles.
TROUBLE SHOOTING
CHECK POINT
MAINTENANCE
Power do not turn on
Does the electric power supply into
the equipment normally?
Check either LED is lit or not in the
connector part of back box.
Power turned on but do not operate.
In operating, Does the LED beside
power switch light to red?
Check the connecting status of
data cable, if it is not lit.
If it is lit, check address and
communication speed setting of
DIP switches.
Did you select to RS485 or RS422
exactly?
Check the status at number 2 of option
DIP switches.
The acting of pan/tilt is not good.
Did you turn on the ending terminal
register? (The ending terminal
resister can be switch on/off, if you
loose cover of dome.)
Switch on the ending terminal resister
of camera to be set in most far away.
Either it is not clean on screen or it is
appeared rolling TV lines on screen.
Is the power supply AC24V, 1.5A
output?
Change the adapter has higher current
charge than used adapter.
It is not focus on the object by
manual.
Did you change min. distance in the
set menu?
Change min. distance in the set menu.
It is continuously appeared error
message of “ P/T POSITION
ERROR”
Did the under body of camera press
or put between others?
Get rid of something that press
camera, and check either camera is
rotating in softly or not.
It is continuously appeared error
message of “ SORRY NOT
MEMORY”
Did you set the related function?
Please refer to manual book and
setting the function you want
It does not alarm relay ON in active
alarm state.
Did you set ON the alarm relay in
the set mode?
Please select on to enable alarm relay
in the set mode
Even if sensor is normal, it is
activated abnormal.
Is it correct alarm active setting
status and sensor is either open or
close?
Please set alarm active mode setting
as to correct to connect status of
sensor (it means either sensor is open
or close) in the set mode.
When it occurred alarm state, it is not Did you set the preset in the set Check setting status of the alarm