Falcon Elan U109645 - 02 Installation & service instructions manual - page 18
U109645 18
Australia
Troubleshooting
A crack has appeared in the hob surface
Disconnect the cooker immediately from the power
supply and arrange for its repair. Don’t use the cooker
until after the repair.
My hob is scratched
Always use the cleaning methods recommended in this
guide, and ensure that the pan bottoms are smooth and
clean.
Marks from aluminium and copper pans as well as
mineral deposits from water or food can be removed
with a cleaning cream. However, tiny scratches are not
removable but will become less visible in time as a result
of cleaning.
The oven fan is noisy
The note of the oven fan may change as the oven heats
up - this is perfectly normal.
Grill not cooking properly
Are you using the pan and trivet supplied with the
cooker? Is the pan being used on the runners, not the
floor of the compartment? Is the grill tray pushed back
fully to the 'back stop' position?
The knobs get hot when I use the oven or grill. Can I
avoid this?
Yes, this is caused by heat rising from the oven or the
grill, and heating them up. Don’t leave the oven door
open. Make sure that the grill pan is pushed right back to
the ‘back stop’ when grilling. Always grill with the grill
compartment door open.
If there is an installation problem and I don’t get my
original installer to come back to fix it, who pays?
You do. Service organisations will charge for their call-outs
if they are correcting work carried out by your original
installer. Therefore, it’s in your own interest to keep track
of this installer so that you can contact them as required.
Power failure
In the event of a failure in the electrical supply, remember
to reset the clock to ensure that the timed oven continues
to operate.
Food is cooking too slowly, too quickly, or burning
Cooking times may differ from your previous oven. Check
that you are using the recommended temperatures and
shelf positions - see the oven cooking guide. Then adjust
the settings according to your own individual tastes.
The oven is not cooking evenly
Do not use a baking tray with dimensions larger than
those specified in the section on 'General Oven Tips'.
If you are cooking a large item, be prepared to turn it
round during cooking.
If two shelves are used, check that space has been left for
the heat to circulate. When a baking tray is put into the
oven, ensure that it is placed centrally on the shelf.
Check that the door seal is not damaged and that the
door catch is adjusted so that the door is held firmly
against the seal.
A dish of water when placed on the shelf should be the
same depth all over. (For example, if it is deeper at the
back, then the back of the cooker should be raised up or
the front lowered.) If the cooker is not level, arrange for
your supplier to level it for you.
The timed oven is not coming on when turned on
manually
Is the power on? Is the clock illuminated? If not, there may
be something wrong with the power supply. Is the cooker
supply on at the isolator switch?
Has the time of day been set?
Is the key symbol ( ) showing in the display to signify
that the oven is locked? See the 'Clock' section of the
instructions for more information on the key lock feature.
The timed oven is not coming on when automatic
cooking
Has the oven knob been left in the OFF position by
mistake? Is the oven locked (see above)?
Oven temperature getting hotter as the cooker gets
older
If turning the temperature down using the oven control
knob has not worked, or has only worked for a short time,
then you may need a new thermostat. This should be
fitted by a service person.
The Main Oven light is not working
The bulb has probably blown. You can buy a replacement
bulb (which is not covered under the guarantee) from
most electrical stores. Ask for an Edison screw fitting 15w
240v lamp, FOR OVENS. It must be a special bulb, heat
resistant to 300 °C. See the HELP leaflet for spares by mail
order.
Before removing the existing bulb, turn off the power
supply and ensure that the oven is cool. Open the oven
door and remove the oven shelves.
Locate the bulb cover and unscrew it by turning it
anticlockwise (it may be very stiff):