Gaggenau ED 220-6 Series Instruction Manual - page 34
6.5 Remedying slight malfunctions
yourself
If you cannot remedy a malfunction yourself with
reference to the list below:
– Switch off the steam oven and isolate the
appliance from the mains
– Shut off the water supply
– Do not open the housing of the appliance
– Call Gaggenau after-sales service
34
What to do if... ?
The cause
The solution!
... The display stays off?
No voltage on the appliance.
Insert the mains plug in the socket.
Check the household fuse.
... “CAL” appears on the display
Calibration has not been done or has
Complete calibration.
when switching on?
been ended prematurely.
... The
(Heating up) symbol does
Appliance door is not closed.
Close the appliance door.
not appear on the display?
... The
(Tap) symbol flashes on
No water in the appliance.
Check the water connection.
the display?
... Water drips down the door?
Condensation.
The window always steams up at temperatures up to 100 °C /
210 °F. Condensation is normal with steam.
Collecting channel on the appliance
Wipe out the collecting channel.
door is full.
... Steam escapes from the appliance
Not all the steam can be quenched
Caution when opening the door! Risk of scalding!
despite condensation?
because the food itself steams as the
Wait until quenching has ended.
result of its own heat.
... You can hear a humming noise?
This is normal.
The drain pump is emptying the drain tank.
... A clicking noise can be heard
This is normal.
The solenoid valve is opening the water supply.
from time to time?
... The temperature display does
The appliance is still heating up.
Small-scale periodic fluctuations of the cooking compartment
not indicate the set value?
temperature are normal.
... The oven lighting goes off?
At low target temperatures, the light
The light is activated for a few seconds every time a key
is switched off automatically because
or control knob is operated.
the lamp additionally heats up the
cooking compartment.
... No steam is generated?
The inlet pipe is clogged with scale.
See Chapter entitled “Descaling”.
... The water in the cooking
The drain is clogged.
Clean the drain filter and siphon and rinse through the drain.
compartment does not drain off?
... The pump repeatedly
The drain pipe is not laid in a gradient
Lay the drain pipe correctly.
starts periodically?
or a water pocket has formed.
... The inside walls are covered
Water is too hard.
Connect a water softener.
in scale?
... Steam escapes during
This is normal.
No longer occurs later on during normal operation.
boiling point adjustment?
... if an error sign appears in the
There may be several reasons for that.
Disconnect the appliance from the mains for about 10 minutes
display (e.g. F20, F23 etc.)
(e.g. by switching off relevant fuse). If after renewed
switching on the error is still shown in the display, please
call the Gaggenau after-sales service.