Garador Garage Door Opener Instruction Manual - page 23
©Copyright 2006
Garador
P/N: 05xxx
- 23 -
SYMPTOM
POSSIBLE CAUSE
REMEDY
The opener does not work from either
the button on the light cover or the
hand remote control transmitter
Garage door in poor condition e.g.
springs may be broken
Manual door lock engaged
The opener does not have power
Check the door for normal operation
– see monthly maintenance.
Disengage door locks
Plug a device e.g. a lamp, into the
power point and check that it is OK.
The motor runs but the door does not
move
The opener is disengaged
Re-engage the opener
The opener works from the button on
the light cover but not from the hand
remote control transmitter
The battery in the remote control
transmitter is flat
The opener has been put into
“Vacation Mode”
The transmitter code has not been set
Replace the battery
Turn off “Vacation Mode” by pressing
transmitter button
See remote control transmitter & code
setting procedure
The remote control transmitter range
varies or is restricted
Variations are normal depending
on conditions e.g. temperature or
external interference
The battery is flat or faulty
Position of the remote control
transmitter in the motor vehicle
Position of the aerial will not pick up
the radio signal
See Instructions for correct use of
remote control transmitter
Replace the battery
Change the position – see Instructions
for correct use
Install an external aerial kit – see
Accessories Section
The light does not work
Light module is not inserted/connected
properly
Check for correct connection
otherwise replace module
If both fail contact your dealer for
support
The door reverses for no apparent
reason
This may occur occasionally from
weather changes, usually during the
first year
The opener automatically adjusts to
compensate for changes in the door
operating force
The door opens but will not close
Auto close or safety infra red beam
not operating correctly
Check the installation
SECTION 6 - TROUBLE SHOOTING GUIDE
If You Need a Service Call
If the opener needs service please call the dealer
who installed the garage door opener .
(For product assistance contact 1800 636 407 within
Australia).
Before calling for service you should have the
following information to assist in providing the
appropriate service:
1. Has anything happened since the door was
last operating OK e.g. storm, a jolt to the door
etc?
2. How easy is it to manually open and close the
door?
3. What model is the opener?
4. Who installed the opener?
5. When was it installed?
6. Are there any error codes, see the Diagnostic
Codes Section of this manual?
Fault Indicator
When a fault is detected the service LED will start to flash
and a number of beeps will sound to identify the type
of fault. The fault will be active each time an attempt is
made to operate the door. Pressing the LIMIT SET button
will reset the opener. If the fault continues to be tripped
contact your dealer for assistance.