Lacie 12big rack fibre 8 table of contents user manual page 1 table of contents 1. System overview ......................................................................................................... 7 1.1. Lacie 12big rack fibre 8 enclosure ........................................................
Lacie 12big rack fibre 8 table of contents user manual page 2 2.4.4.2. Installing the disk i/o module ........................................................................... 36 2.4.4.3. Installing the power supply module .................................................................... 36 2.4...
Lacie 12big rack fibre 8 table of contents user manual page 3 5.4. Replacing a module .................................................................................................................... 68 5.4.1. Power cooling modules ....................................................................
Lacie 12big rack fibre 8 foreword user manual page 4 notices the information in this document is sub- ject to change without notice. While every effort has been made to en- sure that all information in this document is accurate, the authors accept no liability for any errors that may arise. No part ...
Lacie 12big rack fibre 8 foreword user manual page 5 safe handling caution: if this equipment is used in a manner not specified by lacie, the pro- tection provided by the equipment may be impaired. In order to comply with applicable safety, emission and thermal requirements, no covers should be remo...
Lacie 12big rack fibre 8 foreword user manual page 6 class 1 laser product the lacie 12big rack fibre 8 controllers are supplied with optical sfp transceiver modules. They contain a laser that com- plies with laser class 1, us 21 cfr (j) & en 60825-1, ul (nrtl) and tuv. Important note: the optical m...
Lacie 12big rack fibre 8 system overview user manual page 7 1. System overview 1.1. Lacie 12big rack fibre 8 enclosure the lacie 12big rack fibre 8 enclosure is a 2u (rack space) disk drive enclosure, housing twelve low profile (1 inch high), 3.5 inch form factor sata or sas disk drives and up to tw...
Lacie 12big rack fibre 8 system overview user manual page 8 1.2. 12big rack fibre expansion enclosure the 12big rack expansion enclosure is nearly identical to the raid enclosure except disk i/o modules replace the raid controllers. Expanding the number of disk drives is achieved by connecting one t...
Lacie 12big rack fibre 8 system overview user manual page 9 1.3. Enclosure chassis the 12big rack fibre 8 storage system design concept is based on an sbb-compliant enclosure subsystem together with a set of plug-in modules. The 12big rack fibre 8 raid enclosure as supplied consists of: ✦ chassis an...
Lacie 12big rack fibre 8 system overview user manual page 10 1.3.1. Bay identification the bay identification graphic is provided to assist with proper instal- lation and location of components ( fig. 04 ). Either raid controllers or disk i/o modules are installed in i/o module bay’s #0 and #1. Bay ...
Lacie 12big rack fibre 8 system overview user manual page 11 1.3.4. Visible alarms - ops leds the ops panel displays a consolidated status for the modules and logical drives via its leds. The table below provides an explanation of the dif- ferent states of each led. Table 01 - ops panel led states l...
Lacie 12big rack fibre 8 system overview user manual page 12 1.4. The plug-in modules a lacie 12big rack fibre 8 enclosure requires the following mod- ules for normal operation: ✦ (2) 580w ac power cooling modules. ✦ (1 or 2) lacie 12big rack fibre 8 raid controller module(s) for the 12big rack fibr...
Lacie 12big rack fibre 8 system overview user manual page 13 if the power supply component of the power cooling module fails, leave the faulty pcm installed but remove the power cord. The dual cooling fan component of the module will continue to receive power from the enclosure and will continue to ...
Lacie 12big rack fibre 8 system overview user manual page 14 1.4.2. Lacie 12big rack fibre 8 raid controller module one or two raid controller modules are supplied as part of the 12big rack fibre 8 enclosure core product ( fig. 08 ). The hot swappable plug-in 12big rack fibre 8 raid controller modul...
Lacie 12big rack fibre 8 system overview user manual page 15 the raid controller module incorporates led indicators for display- ing the status of the controller, details of the led status conditions are shown in fig. 09 and table 03 the 12big rack fibre 8 raid controller module has the following ex...
Lacie 12big rack fibre 8 system overview user manual page 16 the following table provides a description of the lacie 12big rack fibre 8 raid controller module’s led indicators. Terms such as “right” and “left” are used to describe locations, refer to fig. 09 as the reference orientation. Table 03 - ...
Lacie 12big rack fibre 8 system overview user manual page 17 1.4.2.1. Battery module the 12big rack fibre 8 raid controller module assembly includes a removable backup battery module, located as shown in fig. 09 . The battery module contains a user replaceable cell battery pack, see fig. 10 . The ba...
Lacie 12big rack fibre 8 system overview user manual page 18 1.4.2.3. Storeview management software the storview storage management software is embedded on the raid controller module and is a full-featured graphical html- based software suite designed to configure, manage and monitor the 12big rack ...
Lacie 12big rack fibre 8 system overview user manual page 19 table 04 - disk i/o module leds led state description sas lane on flashing all flashing off ready, no traffic. Active, i/o traffic. Fault condition or rebooting. Not ready, no power. Fault led on off a module fault condition. Module is ope...
Lacie 12big rack fibre 8 system overview user manual page 20 1.4.5. Drive carrier module the drive carrier module includes a hard disk mounted in a carrier. Each drive slot will house a single low profile 1.0 inch high, 3.5 inch form factor disk drive in its carrier. The carrier has mounting loca- t...
Lacie 12big rack fibre 8 system overview user manual page 21 1.4.5.1. Drive status indicators each drive carrier incorporates two leds, an upper (green) and lower (amber) led. In normal operation the green led will be on steady and will flash as the drive operates, indicating i/o activity. The follo...
Lacie 12big rack fibre 8 system overview user manual page 22 1.4.5.3. Mux transition cards sata disk drives require an active/active (a/a) mux transition card, sometimes referred to as a dongle. The mux transition card is in- stalled on the sata disk drive interface and provide a specialized interfa...
Lacie 12big rack fibre 8 getting started user manual page 23 2. Getting started 2.1. Introduction in this chapter, you are shown how to install your lacie 12big rack fibre 8 enclosure into an industry standard 19-inch rack cabinet and cable the enclosure subsystem. Caution: use only the power cords ...
Lacie 12big rack fibre 8 getting started user manual page 24 2.2.1. Enclosure drive slot number convention each enclosure has twelve drive slots. Drives are identified by their slot number as illustrated in fig. 24 and fig. 25 . The drive slots are numbered 1 - 12 starting in the upper left corner a...
Lacie 12big rack fibre 8 system overview user manual page 25 2.3. Enclosure installation procedures the following procedures describe the installation of an enclosure. They highlight critical requirements and good handling practices which we encourage you to follow so as to ensure a successful in- s...
Lacie 12big rack fibre 8 system overview user manual page 26 initial unpacking steps 1. Inspect the packaging for crushes, cuts, water damage, or any other evidence of mishandling during transit. If any damage ap- pears to be present, it is suggested to take photographs of the packaging before openi...
Lacie 12big rack fibre 8 system overview user manual page 27 2.3.3.2. Rack mounting rail kit a set of mounting rails is provided for use in 19-inch rack cabinets. These rails have been designed and tested to handle the maximum enclosure weight and to ensure that multiple 12big rack fibre en- closure...
Lacie 12big rack fibre 8 getting started user manual page 28 3. Assemble the rack brackets to the rack posts as follows. The brackets are universal and will fit either side ( fig. 28 ). A. Locate the guide pin at the rear of each bracket and insert that pin into a rear post hole. B. Attach the brack...
Lacie 12big rack fibre 8 getting started user manual page 29 4. Mount the enclosure in the rack as follows ( fig. 29 ): a. Using an assistant, lift the enclosure aligning it with the rack rails and carefully insert the chassis slides into the rack rails. B. Push the enclosure completely into the rac...
Lacie 12big rack fibre 8 getting started user manual page 30 2.4. Module removal & installation the 12big rack fibre 8 and 12big rack fibre expansion enclosures are supplied fully populated with all the required plug-in modules installed. However, during installation it is strongly recommended to re...
Lacie 12big rack fibre 8 getting started user manual page 31 2.4.1.2. Installing the power cooling module 1. Check for damage, especially to the rear connector. Caution: handle the module carefully and avoid damaging the connector pins. Do not install the module if any connector pins ap- pear to be ...
Lacie 12big rack fibre 8 getting started user manual page 32 3. Release the drive carrier module handle by pressing the latch in the handle with your finger and rotating the handle towards the right ( fig. 34 and fig. 35 ). 4. Gently withdraw the drive carrier module from the drive slot. 2.4.2.2. In...
Lacie 12big rack fibre 8 getting started user manual page 33 enclosure. 3. Slide the drive carrier module, gently, all the way into the en- closure until it stops and seat it by pressing with your thumb on the left edge of the module ( fig. 37 ). 4. Secure the drive carrier by closing the handle unt...
Lacie 12big rack fibre 8 getting started user manual page 34 2.4.3. Raid controller module 2.4.3.1. Removing the raid controller module 1. Grasp the module latch between your thumb and forefinger, and squeeze together to release the latch. 2. Pull the latch outward to eject the module from the enclo...
Lacie 12big rack fibre 8 getting started user manual page 35 2.4.3.2. Installing the raid controller module the raid controller modules are installed with the primary (c0) in the upper bay and the secondary (c1) in the lower bay. Important info: before installing the raid controllers, make a note of...
Lacie 12big rack fibre 8 getting started user manual page 36 3. Using the latch as a handle, withdraw the disk i/o module ( fig. 45 ). 2.4.4.2. Installing the disk i/o module the disk i/o modules are installed with the primary in the upper bay and the secondary in the lower bay. 1. Check for damage,...
Lacie 12big rack fibre 8 getting started user manual page 37 2.4.5. Sfp transceiver installation 1. Remove the dust cover from each of the sfp slots to be popu- lated on the raid controller module. 2. Insert the sfp transceiver into the sfp cage and push to seat it. Ensure the ejector is positioned ...
Lacie 12big rack fibre 8 getting started user manual page 38 2.5. Cabling the enclosures on the following three pages there are six illustrated examples of the supported cabling configurations. Choose the figure that supports your configuration and cabling your system accordingly. Fig. 52 - dual hos...
Lacie 12big rack fibre 8 getting started user manual page 39 fig. 53 - single host, dual hbas and dual controller cabling fig. 54 - dual hosts, single hba and dual controller cabling.
Lacie 12big rack fibre 8 getting started user manual page 40 fig. 56 - dual hosts, single hba and dual controller cabling with a switch fig. 55 - dual hosts, dual hbas and dual controller cabling.
Lacie 12big rack fibre 8 getting started user manual page 41 2.6. Cabling multiple enclosures additional expansion enclosures, 12big rack fibre expansion, can be connected to a 12big rack fibre 8 raid enclosure to increase the number of drives to the maximum of 96. Multiple enclosures are connected ...
Lacie 12big rack fibre 8 getting started user manual page 42 fig. 58 - 12big rack fibre 8 enclosure expansion dual host dual controller cabling with a switch.
Lacie 12big rack fibre 8 getting started user manual page 43 2.7. Ethernet connection the controller can be connected to the network for out-of-band management and monitoring via the rj-45 10/100 baset ethernet port using the embedded storview management module and software. Ensure that the host com...
Lacie 12big rack fibre 8 getting started user manual page 44 2.9. Grounding checks the storage systems must only be connected to a power source that has a safety electrical ground (earth) connection. Important info: if one or more 12big rack fibre enclosures are installed in a rack, the ground (eart...
Lacie 12big rack fibre 8 getting started user manual page 45 3.1. Power on before powering up the enclosure(s), please ensure that all modules are firmly seated in their correct bays and slots. Caution: do not operate this equipment until the ambient tem- perature is within the specified operating r...
Lacie 12big rack fibre 8 operation user manual page 46 3.2. Ops panel leds the generalized ops panel leds conditions are described below. Please refer to table 10 for details of any fault indication. Table 07 - generalized ops panel leds leds status system power ✦ illuminated steady green: good or p...
Lacie 12big rack fibre 8 operation user manual page 47 table 08 - temperature sensor identification and threshold values sensor # location and type critical cold warning cold warning hot critical hot 1 enclosure ambient. 0°c/32°f 5°c/41°f 40°c/104°f 42°c/107°f 2 enclosure midplane. 5°c/41°f 10°c/50°...
Lacie 12big rack fibre 8 operation user manual page 48 3.4. Starting storview during raid controller start up, the embedded storview software examines the user preferences settings to determine if a configured ip address exists. If one is defined, it will initialize the network inter- face using tha...
Lacie 12big rack fibre 8 operation user manual page 49 3.5.1. Setting up the embedded storview module: microsoft windows 1. Insert the software and manuals cd into your cd drive. The auto-run program will automatically start the navigation menu. 2. Click the embedded storview setup wizard link to be...
Lacie 12big rack fibre 8 operation user manual page 50 7. Select the mac address of the initialized system you wish to start and click the launch button ( fig. 66 ). 8. Your default web browser will open with a login screen. Enter the login name and password, then click ok. Storview will open in the...
Lacie 12big rack fibre 8 operation user manual page 51 3.6. Power down the enclosure can be powered down at any time and if writeback cache contents are present, the contents will be preserved by the internal backup battery. However, you should not power down the raid controller(s) if there is i/o a...
Lacie 12big rack fibre 8 operation user manual page 52 4. Troubleshooting 4.1. Overview the enclosures include associated monitoring and control logic to enable the components to assist with diagnosing problems within the enclosure’s power, cooling, raid controller or disk i/o modules, and drive sys...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 53 4.1.2.2. Alarm sounds on power up please refer to section 4.3. Audible alarm . 4.1.2.3. Controller ok led not illuminated controller ok led ( fig. 67 ) if the controller is not completing its boot sequence, consider the s...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 54 4.1.2.4. Lacie 12big rack fibre 8 enclosure not rec- ognized by host computer 1. Check that the interface cables from the raid controller to the host computer are installed correctly. 2. Check that all drive carrier modul...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 55 4.2. Status indicators (leds) 4.2.1. Power cooling module leds four leds mounted on the rear panel of the power cooling module (see fig. 68 ) indicate the status of the module. The table below de- scribes the leds and the...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 56 4.2.2. Ops panel leds the ops panel displays the aggregate status of all the modules. Table 10 - ops panel status leds led state description system power steady green power is applied to the enclosure. Module fault steady...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 57 4.2.3. Raid controller module leds table 11 - 12big rack fibre 8 raid controller module - icon & led status indicators icon/led description battery fault this led is located in the group of controller leds on the right si...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 58 4.2.4. Disk i/o module leds table 12 - disk i/o module leds led state description sas lane on flashing all flashing off ready, no traffic. Active, i/o traffic. Fault condition or rebooting. Not ready, no power. Fault led ...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 59 4.2.5. Drive carrier leds disk drive status is determined by a green and an amber led mounted on the front of each drive carrier module. Refer to the table below for status indications: table 13 - drive carrier led functi...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 60 4.3. Audible alarm the enclosure includes an audible alarm which indicates when a fault condition is present. The following conditions will activate the alarm: ✦ fan fault or failure ✦ voltage out of range ✦ over or under...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 61 the audible alarm can be muted by pressing the mute button on the ops panel. Automatic muting will take place after two minutes if the mute switch is not manually operated. When the alarm is muted it will continue to soun...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 62 4.4. Symptoms and solutions the following sections describe problems, with possible solutions, which can occur with your 12big rack fibre 8 and 12big rack fibre expansion storage solution. 4.4.1. Ops panel system faults t...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 63 4.4.3. Power cooling module faults table 18 symptom cause action ops panel module fault led illuminated (amber). Audible alarm sounding. Fan fail led is illuminated on pcm ✦ any power fault. ✦ a thermal condition which co...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 64 4.4.4. Thermal monitoring and control the 12big rack fibre 8 and 12big rack fibre expansion storage system uses extensive thermal monitoring and takes a number of actions to ensure component temperatures are kept low and ...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 65 4.4.5. Thermal alarm table 20 symptom cause action ops panel module fault led (amber). An amber led on one or more pcms. If the internal temperature measured in the airflow through the enclosure exceeds a pre-set threshol...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 66 4.5. Firmware updates periodically, updates to the raid controllers, disk i/o modules, pcms, midplane and disk drive firmware programs will be accom- plished through a combined update software package. Refer to the storvi...
Lacie 12big rack fibre 8 troubleshooting & problem solving user manual page 67 5. Module removal and replacement 5.1. Dealing with hardware faults ensure that you have obtained a replacement module of the same type as the failed module before removing the faulty module. Important info: if your enclo...
Lacie 12big rack fibre 8 module removal & replacement user manual page 68 5.2.1. Hot swappable components the following modules are hot swappable: ✦ power cooling modules ✦ raid controller or disk i/o module ✦ backup battery module ✦ disk drive ✦ sfp module 5.2.2. Ops panel important info: the ops p...
Lacie 12big rack fibre 8 module removal & replacement user manual page 69 5.4.1.1. Replacing the power cooling module (pcm) 1. Ensure the pcm on/off switch is in the off position, remove the power cord by moving the bale towards the center of the module and extracting the cord. 2. Grasp the latch an...
Lacie 12big rack fibre 8 module removal & replacement user manual page 70 5.4.2. Raid controller module caution: handle the module carefully and avoid damaging the connector pins. Do not install the module if any connector pins ap- pear to be bent. 5.4.2.1. Replacing the raid controller module 1. Gr...
Lacie 12big rack fibre 8 module removal & replacement user manual page 71 5.4.3. Disk i/o module caution: handle the module carefully and avoid damaging the connector pins. Do not install the module if any pins appear to be bent. 5.4.3.1. Replacing the disk i/o module 1. Grasp the module latch betwe...
Lacie 12big rack fibre 8 module removal & replacement user manual page 72 5.4.4. Removal and installation of the blank i/o module 5.4.4.1. Removal 1. Grasp the module latch between your thumb and forefinger, and squeeze together to release the latch. ( fig. 80 ) 2. Pull the latch outward to eject th...
Lacie 12big rack fibre 8 module removal & replacement user manual page 73 5.4.5.1. Removing the battery module operate the release latch by pressing down and pulling the battery module out of the controller module ( fig. 83 ). 5.4.5.2. Installing the battery module 1. Check for damage, do not instal...
Lacie 12big rack fibre 8 module removal & replacement user manual page 74 5.4.6.1. Removing the sfp transceiver 1. Locate the defective sfp transceiver on the specific raid con- troller. 2. Rotate the ejector upward and pull the transceiver from the con- troller ( fig. 85 , item 1). 3. Rotate the ej...
Lacie 12big rack fibre 8 module removal & replacement user manual page 75 2. Rotate the key in a counter-clockwise direction until the “red” indicator is not visible in the aperture beside the key. 3. Release the drive carrier module handle, by pressing the latch in the handle with your finger and r...
Lacie 12big rack fibre 8 module removal & replacement user manual page 76 3. Slide the drive carrier module, gently, all the way into the en- closure until it stops and seat it by pressing with your thumb on the left edge of the module ( fig. 91 ). 4. Secure the drive carrier by closing the handle u...
Lacie 12big rack fibre 8 module removal & replacement user manual page 77 5.4.8. Dummy drive carrier module replacement dummy drive carrier modules are removed and installed in the en- closure simply by pulling the module out of the slot or pushing it into place. 5.4.9. Replacement parts and ancilla...
Lacie 12big rack fibre 8 technical specifications user manual page 78 6. Appendix a: technical specifications 6.1. Dimensions enclosure inches mm height 3.46 87.9 width across mounting flange 19.01 483 width across body of enclosure 17.44 443 depth from front mounting flange to extremity of enclosur...
Lacie 12big rack fibre 8 technical specifications user manual page 79 6.4. Enclosure environment enclosure ambient temperature range ambient relative humidity maximum wet bulb operational 5°c to 40°c (41°f to 104°f) 8% to 80% non-condensing 23°c (74°f) non- operational 1°c to 50°c (34°f to 122°f) 8%...
Lacie 12big rack fibre 8 technical specifications user manual page 80 6.5. Lacie 12big rack fibre 8 raid controller module specification dimensions 209.55 mm width x 288.93 mm length x 38.1 mm height (8.25 inches x 11.375 inches x 1.5 inches) speed ✦ host ports: two 8 gbit/sec. Fibre channel support...
Lacie 12big rack fibre 8 technical specifications user manual page 81 6.7. Drive carrier module specification important info: disk drives must be ul approved. Operating the enclosure system with non-approved drives may invalidate the warranty. Module dimensions height 26.6 mm (1.05 inches) width 106...
Lacie 12big rack fibre 8 standards & regulations user manual page 82 7. Appendix b: standards & regulations 7.1. International standards the lacie 12big rack fibre 8 and lacie 12big rack fibre expan- sion storage system complies with the requirements of the following agencies and standards: ✦ en 610...
Lacie 12big rack fibre 8 standards & regulations user manual page 83 7.2. Potential for radio frequency interference usa federal communications commission (fcc) note: this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules...
Lacie 12big rack fibre 8 standards & regulations user manual page 84 7.3. European regulations this equipment complies with european regulations en 55022 class a: limits and methods of measurement of radio distur- bance characteristics of information technology equipment and en50082-1: generic immun...
Lacie 12big rack fibre 8 standards & regulations user manual page 85 7.6. Emc precautions if passive copper cables are connected, the cable must not have a connection to a common ground (earth) point. 7.7. Esd precautions caution: it is recommended that you fit and check a suitable anti-static wrist...
Lacie 12big rack fibre 8 contacting customer support user manual page 86 8. Contacting customer support 8.1. Lacie technical support contacts lacie asia http://www.Lacie.Com/cn/contact/ lacie australia http://www.Lacie.Com/au/contact/ lacie belgium http://www.Lacie.Com/be/contact/ (dutch) http://www...
Lacie 12big rack fibre 8 warranty information user manual page 87 9. Warranty information lacie warrants your 12big rack and/or its parts against any de- fect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to ...
