Main Resource Impact 8024S User Manual - page 6
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Page 6 of 16
Answer a Call Placed on Hold Using Orbit -
From any station, press “INTERCOM #”. Dial the Orbit location number (91-99).
Recalled Hold Calls –
Calls placed on hold (regular, exclusive, directed or orbit) will revert to manual hold after the time
period specified by system programming. At this time, you will hear 3 short rings on your phone.
Press HOLD to place the call on hold again, or press ANS to answer.
Transferring Calls
To Screen and Transfer a Call –
While on the line, press TRNS/CNF and dial the extension number of the party to receive the call
(or press the DSS button for the extension). Announce the call and press SPEAKER or hang up.
If the Party is Busy –
If enabled on your system you may press:
RECON – to retrieve the call
SOHVA – to break in to the call in progress and announce the call waiting
CAMP – to camp-on to that station
OVER – to join the conversation on the intercom call.
To Transfer a Call Without Screening –
1. Answer the call
2. Press TRNS/CNF
3. Dial the extension or
4. Use the DSS button for the extension
5. Press SPEAKER or hang up.
6. If the extension is busy, the call will camp-on to that extension and will be answered as
soon as the line is no longer in use.
If a transferred call is not answered in the specified period of time, it recalls to your phone. At this
time, you may press SEND to transfer it back to that extension, HOLD to place the call on hold at
your station or ANS to answer the call.
Conference Calls
Calls involving up to 5 parties total, in any combination of internal and external lines may be made
on your system. Always connect the outside lines before the internal lines.
To Use –
Make the first call, press TRNS/CNF, make the next call, press TRNS/CNF. Repeat until all parties
are included. Make sure to connect external parties first.
To Continue an Intercom call After Outside Lines Have Left the Conference –
Press the line button of the remaining party.
To Pick Up a Call on Hold and Return them to the Conference –
Press TRNS/CNF, then the line button and TRNS/CNF again.