Oki C5510 MFP Safety And Warranty Manual
OKI
®
C5510MFP
Warranty, Regulatory and Safety Information
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Limited Warranty: U.S. and Canada
Oki Data Americas, Inc. (Oki Data) warrants this product to be free
from defects in material and workmanship and will remedy any
such defect according to the terms of this Limited Warranty.
Oki Data will repair (or at its option, replace) at no charge, any
defective component(s) of the product for one (1) year from the
date of purchase except for the printhead (LED imaging array),
which is warranted for a period of five (5) years from date of
purchase. This Limited Warranty extends to the original purchaser
only. This Limited Warranty does not extend to consumable items.
Overnight Exchange
Note:
Available in the United States and Canada only.
Overnight Exchange does not include the replacement
or repair of product consumables or supplies.
If you choose to use our Overnight Exchange service, call
1-800-OKI-DATA (1-800-654-3282): our trained personnel
will try to solve your problem over the phone. If they
determine that your product hardware is defective, an
exchange product will be shipped to you via overnight carrier.
Have your credit card available as our representative will be
asking for this information. You will receive the exchange
product the next business day—or no later than the second
business day.
Return the original product
to Oki Data by using the same
packaging materials you received with the exchange product.
The product to be returned must be made available for pickup
by Oki Data's representative within 2 business days of your
receipt of the exchange product: failure to do so may result in
your being charged the full price of the exchange unit. Before
you ship the product, remove the image drums and toner
cartridges to prevent damage to the product during shipment:
failure to do so may result in a fee for cleaning/repairs which
will be charged to your account.
When Overnight Exchange is used, the returned machine
becomes the property of Oki Data. Exchange machines may
be new or reconditioned, at the option of Oki Data: the
exchange machine becomes the property of the customer
when the returned machine has been picked up by Oki Data's
designated carrier. The exchange
product will be warranted
for thirty (30) days or the remaining warranty period of the
returned product, whichever is longer.
Overnight Exchange of the product for a printhead failure is
limited to one year from date of purchase. For the remaining
printhead warranty period, replacement will be at an
authorized service center or authorized third party service
organization. Call 1-800-OKI-DATA for authorized service
locations or if you would like to take advantage of our Depot
Repair option.
To make request or claim for service under this Limited Warranty
contact your local Oki Data authorized service center or Oki Data at
1-800-OKI-DATA (1-800-654-3282).
A written receipt for the product, showing the date of purchase,
dealer’s name, and both the model and serial numbers of this
product must accompany any request or claim for work to be
performed under this Limited Warranty.
This Limited Warranty shall not apply if the product has been
damaged due to abuse, misuse, misapplication, accident, or as a
result of service or modification by any other than an authorized
Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE.
NO WARRANTIES WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE
RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR
ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LOSS ARISING FROM THE USE OF THIS
PRODUCT. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion may
not apply to you.
Additional information on obtaining service under this Limited
Warranty in the U.S. and Canada is available by contacting the Oki
Data dealer from whom the product was purchased, by contacting
Oki Data directly at 1-800-OKI-DATA, or by contacting one of the
service locations listed below. Spanish Only: call 1-856-222-7496.
Canada Only: call 1-905-238-4275.
This Limited Warranty applies to this product. However, the
procedure for obtaining service may vary outside the continental
United States. Contact your Oki Data dealer for such warranty
service information.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.