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Panasonic KX-VC300 Operating Manual

Summary of KX-VC300

  • Page 1

    Operating manual hd visual communication unit model no. Kx-vc300/kx-vc600 document version: 2011-04 in this manual, the suffix of each model number (e.G., kx-vc600 na ) is omitted unless necessary. Thank you for purchasing this panasonic product. Please read this manual carefully before using this p...

  • Page 2: Introduction

    Introduction feature highlights dce * 1 dce * 1 video camera display microphone router internet router microphone video camera display *1 dce: data circuit-terminating equipment lifelike visual communication you can experience lifelike visual communication *2 with smooth, high-quality video and clea...

  • Page 3

    Selectable video source by connecting your computer or video camera to the unit, you can show your computer’s screen or video camera image to video conference call participants (page 59, page 63). Encrypted communication packets sent for video conference calls can be encrypted to prevent packet leak...

  • Page 4: Trademarks

    Trademarks • hdmi is a trademark or registered trademark of hdmi licensing llc in the united states and other countries. • this product is licensed under the avc patent portfolio license. This license permits the end user to perform, for personal and non-commercial use, only the following actions: –...

  • Page 5: Precaution

    Precaution notice for users in california this product contains a cr coin cell lithium battery that contains perchlorate material—special handling may apply. See www.Dtsc.Ca.Gov/hazardouswaste/perchlorate information on disposal in other countries outside the european union these symbols are only va...

  • Page 6: Table of Contents

    Table of contents for your safety ........................................................................................9 for your safety .................................................................................................................9 before operation ...............................

  • Page 7

    Displaying the connection status ........................................................68 displaying the connection status .................................................................................68 displaying unit information ..................................................................

  • Page 8

    Troubleshooting ............................................................................................................106 basic operation ............................................................................................................106 audio .........................................

  • Page 9: For Your Safety

    For your safety to prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. Warning denotes a potential hazard that could...

  • Page 10

    Do not attempt to repair the power cord, plug, or ac adaptor. If the power cord or plug is damaged or frayed, contact an authorized service representative for a replacement. Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount...

  • Page 11: Caution

    Battery the battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills on the skin or clothing, immediately wash it off with plenty of clean water. If the liquid splashes into eyes, immediately flush the eyes with plenty of clean water and consu...

  • Page 12

    This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations. When...

  • Page 13: Notes About Operation

    Notes about operation please pay attention to the following points when using this device: 1. Please contact your dealer for installing, upgrading, or repairing this device. 2. Do not forcefully hit or shake this device. Dropping or bumping this device can damage or break this device. 3. Do not plac...

  • Page 14: Data Security

    Data security we recommend observing the security precautions described in this section, in order to prevent the disclosure of sensitive information. Panasonic is not responsible for any damages caused by improper use of this device. Preventing data loss keep a separate record of the encryption key ...

  • Page 15: Requirements

    Federal communications commission requirements federal communications commission interference statement this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection ag...

  • Page 16: Accessory Information

    Accessory information the following accessories are included: included accessories accessories quantity ac adaptor (part no.: pnlv6506) 1 power cord 1 remote control (part no.: n2qayb000674) 1 batteries (aa dry cell) 2 cd-rom (included manuals, etc.) 1 note • product documentation may vary depending...

  • Page 17: Part Names and Usage

    Part names and usage main unit (front) a b d e c power led shows the power status. The led is green when the power is on and off when the power is off. Remote control signal receiver receives remote control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the unit...

  • Page 18: Main Unit (Back)

    Main unit (back) kx-vc600 a b c d f g e h i j o k l m n kx-vc300 b d f g e h i j o k l m n camera control terminal (kx-vc600 only) this terminal is not available for use. Rs-232c terminal this terminal is not available for use. Mic (digital) jack (kx-vc600 only) (page 23) used to connect the digital...

  • Page 19

    Hdmi terminal (page 23) used to connect to the display with an hdmi cable. Component terminal (page 27) used to connect to the display with a component video cable. Dc in (page 24) connect the ac adaptor’s dc cord. Document version 2011-04 operating manual 19 preparation.

  • Page 20: Remote Control

    Remote control press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (page 64). Press to display/hide information about the other party, guide...

  • Page 21

    Boundary microphone (optional accessory) boundary microphone (digital interface type) (proprietary cable included. Cable length: approx. 8.5 m [approx. 28 ft]) boundary microphone (analog interface type) (proprietary cable included. Cable length: approx. 7 m [approx. 23 ft]) a b a b part no.: kx-vca...

  • Page 22: Led Patterns

    Led patterns leds indicate the operational status of the unit, as follows: led pattern status light blue on • starting up slow blue flashing • idle state blue on • in a video conference call (including when dialing, receiving a video conference call, and being disconnected) orange on • self diagnosi...

  • Page 23: Connecting The Unit

    Connecting the unit this section describes how to connect the main video camera, display, microphone, lan cable and power cord. G f a b d c e to each device to each device to a router to a display to grounded ac outlet notice • use only the included power cord. Note • make sure to read the instructi...

  • Page 24

    • if the system is set to 100m full duplex, it is necessary to change the system setting. For details, contact your dealer. • do not connect to a hub/router set to half duplex. • for more details about routers and dces, refer to the documentation for each device. 5. Connect the power cord to the ac ...

  • Page 25

    Layout examples (the gray circle indicates the microphone’s range): display microphone 4 m (13.1 ft) microphone microphone display 4 m (13.1 ft) 4 m (13.1 ft) display microphone microphone microphone 4 m (13.1 ft) 4 m (13.1 ft) 4 m (13.1 ft) display microphone microphone microphone 4 m (13.1 ft) 4 m...

  • Page 26

    Analog boundary microphones you can connect 1 analog boundary microphone. Also, digital boundary microphones and general-purpose microphones can be used simultaneously. Note • make sure that the microphone is placed at least 1 m (3.3 ft) away from the display and speakers. • make sure that the micro...

  • Page 27

    Amplifier/active speaker connection this section describes how to connect an amplifier/ active speaker. 1. Connect the amplifier/active speaker to the audio out l/r jack on the back of the unit using a stereo pin plug cable. Note • connect the amplifier/active speaker correctly, as follows: – left c...

  • Page 28: Turning The Power On/off

    Turning the power on/off note • make sure that peripheral devices (e.G., display, main video camera) are turned on. 1 press the power button on the front of the unit. • the power led turns on. Then, the status led starts flashing blue slowly, and the home screen is displayed. • when the power is tur...

  • Page 29: Screen Display

    Screen display home screen (idle screen) displayed when the power is turned on. Also displayed when the [home] button is pressed on the remote control. A b c d f e main video camera image displays the video from the main video camera. Unit information displays the connection mode, unit’s name, ip ad...

  • Page 30: Menu Screen (Idle Screen)

    Icon status lan cable or peripheral connection error (no connection, device error, etc.). Note • if the mic detection setting has been disabled through system settings (page 81), the icon will not be displayed even if the boundary microphone or headset is disconnected. However, if there are no conne...

  • Page 31: Video Conference Call Screen

    Video conference call screen a d f b c e g other party’s information when registered in the contact list: the other party’s name/group name is displayed. When not registered in the contact list: the other party’s ip address or host name (e.G., www.Example.Com) is displayed. Video image displays the ...

  • Page 32

    Note • pressing [full screen] on the remote control will hide or unhide the other party’s information, duration, network status indication *1 , and guide displays. *1 if the network status indication has been set to not be displayed, pressing [full screen] will not show the icon. 32 operating manual...

  • Page 33: 4-Party Conference)

    Making a video conference call you can make a video conference call using one of the following methods. Note • during a video conference call, you cannot perform the following operations: – pressing [menu] to display the menu screen. – pressing [contact] to display the contact list screen. • make su...

  • Page 34

    Calling from the home screen 1 press [home] . • the home screen is displayed. 3 2 1 4 2 with the dial keys, enter a one-touch connection number ( 1 to 5 ). • the information registered in the selected one-touch connection number is displayed. 3 press [start] to start the call. • you can also start t...

  • Page 35

    Calling from the menu screen note • from the menu screen, you can make a video conference call using up to 300 speed dial numbers ( 1 to 300 ). (from the home screen, you can make a video conference call using up to 5 one-touch connection numbers [ 1 to 5 ].) 1 press [menu] . • the menu screen is di...

  • Page 36

    Calling from the contact list (2-party conference/3-party conference/4-party conference) 1 press [menu] . • the menu screen is displayed. 3 4 5 2, 3 1 2 select "contact list" using [ ][ ] and press [enter] . • the contact list screen is displayed. The entries are grouped in the index tabs and displa...

  • Page 37

    3 select the entry you want to call using [ ][ ] . • you can switch the index tab back and forth using [ ][ ] . (index tabs in which no entries exist will be skipped.) • press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below. Numeric button 1 ...

  • Page 38

    Calling by entering an ip address you can make a video conference call by entering the ip address of the party you want to call. 1 press [menu] . • the menu screen is displayed. 6 7 1 5 2, 3, 4 2 select "manual dial" using [ ][ ] and press [enter] . • the input screen is displayed. 3 select "multi-p...

  • Page 39

    5 enter the ip address. • if the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001]. Example: the ip address is [192.168.0.1]. – correct entry: [192.168.0.1] – wrong entry: [192.168.000.001] note • you can refer to the contact list when entering the i...

  • Page 40

    Calling from the call history you can make a video conference call from the call history. The call history is divided into outgoing and incoming calls. The last 30 video conference calls made and received are stored in the outgoing and incoming call history. Information such as the contact name or i...

  • Page 41

    1 press [menu] . • the menu screen is displayed. 4 5 2, 3 1 2 select "call history" using [ ][ ] and press [enter] . • the outgoing call history screen is displayed. Note • the result of the video conference call is displayed in the "call result" column as follows: • : the video conference call was ...

  • Page 42

    3 select the party you want to call using [ ][ ] . Note • if you press [enter] , the call history details screen is displayed. • when not selecting a local site (page 96), "local site name" will be blank. • the lowest bandwidth for the maximum bandwidth setting among all participating parties is dis...

  • Page 43

    Answering a video conference call depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (page 80). Note • make sure that peripheral devices (e.G., display, main video camera) are turned on...

  • Page 44: System

    Connecting to a non-panasonic video conference system you can connect to a non-panasonic video conference system and have a 2-party video conference call. Intranet note • non-panasonic video conference systems you want to connect to must meet the following criteria. Confirm the settings of the non-p...

  • Page 45: Connecting to An McU

    Connecting to an mcu connecting to an mcu allows you to have a video conference call with 5 or more parties. Mcu intranet note • mcus you want to connect to must meet the following criteria. Confirm the settings of the mcu. – supports sip communication – supports communication with the h.264 baselin...

  • Page 46

    Operating an mcu remotely using tone signals when connecting to an mcu, you can send tone signals by pressing buttons (0–9, #, or ) on the remote control. Doing so allows you to operate (e.G., change the screen layout) the mcu remotely. Note • tone signals can only be sent when connecting to an mcu....

  • Page 47: Conference Call

    Changing the screen layout during a 2-party video conference call you can choose from 3 different screen layouts when taking part in a 2-party video conference call. 1 press [layout] . • the screen will cycle through the available layouts each time you press [layout] . – layout 1 : the other party’s...

  • Page 48

    Note • you can press [b] or [r] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout other site layout 1 both sites layout 2 this site layout 3 example: when using layout 2 [b] : the...

  • Page 49: Conference Call

    Changing the screen layout during a 3-party video conference call you can choose from 7 different screen layouts when taking part in a 3-party (this site, site 1, site 2) video conference call. 1 press [layout] . • the screen will cycle through the available layouts each time you press [layout] . – ...

  • Page 50

    A b c layout 1 layout 7 layout 6 b layout 2 a c b a b a b layout 3 b a layout 4 a layout 5 a: site 1 b: site 2 c: this site 50 operating manual document version 2011-04 changing the screen layout.

  • Page 51

    Note • you can press [b] , [r] , or [g] to switch the screen layout to that button’s pre-assigned layout. *1 the layout displayed by each button depends on the screen layout currently in use. *1 you cannot switch the screen layout to layout 2 directly. However, you can switch to layout 2 if you pres...

  • Page 52: Conference Call

    Changing the screen layout during a 4-party video conference call you can choose from 6 different screen layouts when taking part in a 4-party (this site, site 1, site 2, site 3) video conference call. 1 press [layout] . • the screen will cycle through the available layouts each time you press [layo...

  • Page 53

    Layout 1 layout 2*¹ layout 6 layout 3 a: site 1 b: site 2 c: site 3 d: this site layout 4 layout 5 b d a c a b c a d b c *1 image edges are trimmed and the image is centered. Document version 2011-04 operating manual 53 changing the screen layout.

  • Page 54

    Note • you can press [b] , [r] , or [g] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout remote sites layout 1 all sites layout 2 site 1 layout 3 site 2 layout 4 site 3 layout 5 ...

  • Page 55: Adjusting The Volume

    Adjusting the volume you can adjust the volume during a video conference call. 1 press [volume (+/–)] . • the volume level bar is displayed at the bottom of the screen. 1, 2 2 adjust the volume using [volume (+/–)] . • pressing [+] will increase the volume of the other party’s voice. • pressing [–] ...

  • Page 56: Muting The Microphone

    Muting the microphone during a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note • you can set the microphone(s) to be mute at the start of a received...

  • Page 57

    Reducing microphone noise (kx-vc600 only) you can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. 1 press [y] . • "whisper mode [on]" is displ...

  • Page 58: Adjusting The Tone

    Adjusting the tone you can adjust the tone during a video conference call. 1 press [tone ( / )] . • the tone control dialog box appears, and the current tone setting is displayed. 1, 2 2 press [tone ( / )] to select a tone setting. • "more highs" : high-pitched sounds are amplified. • "standard" : d...

  • Page 59

    Displaying a computer’s screen you can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Dce * 1 dce * 1 main video camera computer ro...

  • Page 60

    • the computer screen resolutions supported by the unit are vga (640 ´ 480), svga (800 ´ 600), and xga (1024 ´ 768). Sxga (1280 ´ 1024) is not supported. For each resolution, the following settings are supported: resolution refresh rate (hz) vga 60/72/75/85 svga 60/72/75/85 xga 60/70/75/85 displayin...

  • Page 61

    Note • pressing [full screen] on the remote control will hide or unhide the other party’s information, duration, and guide displays. • when connecting to another panasonic hd visual communication unit: – while displaying your computer’s screen, the other party cannot press [pc] to display their own ...

  • Page 62

    Note • on the home screen, you can also display the computer’s screen on your display by pressing [pc] . While the computer’s screen is displayed, the unit will not enter screen standby mode. To return to the home screen, press [camera main] . 62 operating manual document version 2011-04 displaying ...

  • Page 63

    Displaying the sub video camera’s image when a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. Dce * 1 dce * 1 main video camera sub video camera router internet *1 dce: data circuit-terminating equipment connecting the su...

  • Page 64

    Displaying the sub video camera’s image you can switch the display from the main video camera to a sub video camera during a video conference call. 1 press [camera sub] . • the sub video camera’s image is displayed. The image is also visible on the other party’s display. Note • when connecting to an...

  • Page 65

    Note • pressing [full screen] on the remote control will hide or unhide the other party’s information, duration, and guide displays. • when connecting to another panasonic hd visual communication unit: – while displaying your sub video camera’s image, the other party cannot press [camera sub] to dis...

  • Page 66

    Note • on the home screen, you can also display the sub video camera’s image on your display by pressing [camera sub] . While the sub video camera’s image is displayed, the unit will not enter screen standby mode. To return to the home screen, press [camera main] . 66 operating manual document versi...

  • Page 67

    Displaying a still image from the sub video camera you can display a still image from the sub video camera during a video conference call. Note • fix your sub video camera and the object so that the image is not blurred. • you cannot perform this operation when connecting to an mcu or non-panasonic ...

  • Page 68

    Displaying the connection status you can confirm the connection status of the network and peripheral devices. 1 press [status] . • the connections status screen is displayed. An "x" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connecte...

  • Page 69: Displaying Unit Information

    Displaying unit information 1 press [status] twice. • the unit information screen is displayed. 2 1 • the status of communication encryption is displayed under "encryption" and the resolution for sending images is displayed under "resolution (send)" . This information is not displayed when communica...

  • Page 70

    2 press [back] . • the display returns to the screen in use before the step 1 was performed. 70 operating manual document version 2011-04 displaying the connection status.

  • Page 71: Activating Enhanced Features

    Activating enhanced features overview of activation keys you can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to page 94. Model no. Product name activation key type target model description kx-vcs301 activation key card (4-po...

  • Page 72

    Enabling multiple-party video conference calls (kx-vc300 only) if you are using the kx-vc300, you cannot make 3-party/4-party video conference calls unless the multiple-party video conference call feature has first been enabled by purchasing an activation key card (kx-vcs301) (page 94). For details ...

  • Page 73: Only)

    Enabling the sending of images in full hd resolution (kx-vc300 only) if you are using the kx-vc300, you can only send images in hd (1280 ´ 720p) unless the feature for sending images in full hd (1920 ´ 1080i) has first been enabled by purchasing an activation key card (kx-vcs401) (page 94). To enabl...

  • Page 74: Adding Contacts to The

    Adding contacts to the contact list you can register the information of up to 300 contacts in the contact list. Note • if a video conference call is received while data is being entered, a dialog box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" an...

  • Page 75: Editing Contact Information

    2. Use [ ][ ] to select "new contact" and press [enter] . • the contact list registration screen is displayed. 3. Use [ ][ ] to select the following items for input: "group/site" : enter a name for the video conference call (up to 24 characters) (page 99). "speed dial" : enter a speed dial number (1...

  • Page 76: Deleting A Contact

    9. Press [home] . • the home screen is displayed. Deleting a contact 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "contact list" and press [enter] . • the contact list screen is displayed. 3. Use [ ][ ] to select the contact you want to delete. • you can use [ ][ ] or th...

  • Page 77

    7. Press [home] . • the home screen is displayed. Registering a multiple-party contact you can register a multiple-party contact to the contact list from the outgoing call history. Note • when you register a multiple-party contact to the contact list from the call history, each party is also registe...

  • Page 78: Changing System

    Changing system settings note • if a video conference call is received while data is being entered, the data entry is interrupted and any unsaved data is lost. Setting the unit name 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter] . • the system ...

  • Page 79: Making Sound Settings

    2. Use [ ][ ] to select "settings" and press [enter] . • the system settings screen is displayed. 3. Use [ ][ ] to select "network settings" and press [enter] . • the network settings screen is displayed. 4. Use [ ][ ] to select the items you want to set, and input the relevant data. • if the ip add...

  • Page 80: Making Connection Settings

    "music" ) at the start of a video conference call (page 58). Note • you can listen to a sample of the following items by pressing [r] . – "welcome screen vol." – "ringback tone vol." – "ring tone vol." 5. Press [g] . • a dialog box to confirm the saving of settings is displayed. 6. Use [ ][ ] to sel...

  • Page 81

    Encryption is not available. Encryption must be disabled on both sides. "max resolution" : use [ ][ ] to select the maximum display resolution of the main video camera and sub video camera used during a video conference call. – "full hd" : maximum resolution: 1920 ´ 1080i (this mode switches the dis...

  • Page 82: Display Unit Information

    Between your units may be different. In this case, the maximum resolution will be "hd" , even if you have specified "full hd" . • during a 4-party video conference call, the display resolution will be "hd" , even if you have specified "full hd" . 5. Press [g] . • a dialog box to confirm the saving o...

  • Page 83

    5. Press [g] . • a dialog box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select "yes" and press [enter] . • the system settings screen is displayed. Note • depending on how many digital boundary microphones are connected, the output settings differ as follows: – 2 or more digit...

  • Page 84

    When setting digital boundary microphones in a row perpendicular to the display: connector main video camera speaker speaker display r ch l ch mic 1 r ch l ch mic 2 r ch l ch mic 3 mic 1: "center stereo" mic 2: "center stereo" mic 3: "center stereo" when setting digital boundary microphones parallel...

  • Page 85: Making Remote Control

    Making remote control settings you can specify a remote control id from 1, 2, or 3 for both the remote control and the unit. The unit responds to signals from any remote control with the same remote control id as itself. If you do not specify an id, the unit responds to signals from all remote contr...

  • Page 86: Performing A Network Test

    9. Use the following procedure to change the id of the remote control. 1. Press and hold [·] and [#] at the same time. 2. Within 2 seconds after you release the buttons, press the number ( 1 to 3 ) corresponding to the id that you specified for "remote control id" in step 4 . – 1 : id1 – 2 : id2 – 3...

  • Page 87: Performing Remote

    2. Use [ ][ ] to select "settings" and press [enter] . • the system settings screen is displayed. 3. Press [ ] . • the second page is displayed. 4. Use [ ][ ] to select "self diag." and press [enter] . • the self diagnosis screen is displayed with the dialog box. Note • you can hide or display the d...

  • Page 88: Checking Enhanced Features

    Checking enhanced features you can check which features have been activated due to software enhancement (page 94). 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter] . • the system settings screen is displayed. 3. Press [ ] twice. • the third page ...

  • Page 89: Making Language Settings

    6. Use [ ][ ] to select "login" and press [enter] . • the admin menu screen is displayed. Making language settings 1. Login to the administrator menu (page 88). • the admin menu screen is displayed. 2. Use [ ][ ] to select "language setting" and press [enter] . • the language settings screen is disp...

  • Page 90: Making Connection Mode

    • when "user" is selected, any user can enable/ disable encryption (page 80, page 96). "encryption" : use [ ][ ] to select whether to enable encryption. – "on" : encryption is enabled. – "off" (default): encryption is disabled. Note • to select "on" , specifying the encryption key is required (page ...

  • Page 91: Making Software Update

    5. Use [ ][ ] to select "yes" and press [enter] . • the system will automatically restart to reflect changes to system settings. Making software update settings preparation settings for updating the software can be made here. 1. Login to the administrator menu (page 88). • the admin menu screen is d...

  • Page 92: Making Screen Standby

    4. Use [ ][ ] to select "update software now" and press [enter] . • a dialog box to confirm the updating of your software is displayed. Note • please carefully read and confirm the cautions in the dialog box before proceeding to the next step. 5. Use [ ][ ] to select "yes" and press [enter] . • the ...

  • Page 93: Making Administrator

    4. Enter the length of time ( 0 – 99 ) in minutes until the unit enters screen standby mode (default: 10 ). Note • if you set "0" , the unit will not enter screen standby mode automatically. However, if you press the remote control’s [video out on/off] button, the unit will enter screen standby mode...

  • Page 94: Activating Enhanced Features

    4. Use [ ][ ] to select "yes" and press [enter] . • the system will automatically restart to complete the system initialization. Note • after initialization, all system settings previously made and information stored in the contact list and call history are cleared. • features activated due to softw...

  • Page 95: Making Local Site

    4. Press [g] . • the registration key code input screen is displayed. 5. Enter the 16-digit registration key code. 6. Press [g] . • a dialog box to confirm the saving of settings and system restart after saving is displayed. 7. Use [ ][ ] to select "yes" and press [enter] . • the system will automat...

  • Page 96: Selecting A Local Site

    Be used ( 512 kbps , 768 kbps , 1.0 mbps , 1.2 mbps , 2.0 mbps , 3.0 mbps , 4.0 mbps , 5.0 mbps , 6.0 mbps , 7.0 mbps , 8.0 mbps , 9.0 mbps [default], 10.0 mbps ). Note • the maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maxim...

  • Page 97

    2. Use [ ][ ] to select "select local site" and press [enter] . • the select local site screen is displayed. 3. Use [ ][ ] to select the local site you want to use. Note • for the currently selected local site, " " is displayed in "selected" . • "not registered" is displayed for sites that have not ...

  • Page 98

    Deleting local site information 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "select local site" and press [enter] . • the select local site screen is displayed. 3. Use [ ][ ] to select the local site you want to delete. 4. Press [r] . • a dialog box to confirm deletion ...

  • Page 99

    Inputting letters and numbers you can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to ...

  • Page 100

    Table 1 english button letter mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1...

  • Page 101

    Table 2 french button letter mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 ...

  • Page 102

    Table 3 spanish button letter mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1...

  • Page 103

    Switching the input mode each time [b] or [r] is pressed, the input mode will be switched in the following cycle: • [b] : letter mode ® number mode ® extended character 1 mode ® extended character 2 mode • [r] : lowercase-preferred mode ® uppercase-preferred mode the current input mode is displayed ...

  • Page 104

    Changing the remote control batteries 1. Open the cover. 2. Take out the aa batteries. 3. Insert new batteries (aa dry cell), minus side first, then close the cover. 104 operating manual document version 2011-04 m i s c e l l a n e o u s miscellaneous.

  • Page 105: Cleaning The Unit

    Cleaning the unit when cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a wel...

  • Page 106: Troubleshooting

    Troubleshooting if a problem is occurring with the operation of the device, check here for possible solutions. Before proceeding check all connections to make sure they are secure, and that power is flowing from the outlet that the unit is plugged into. Basic operation problem cause and solution the...

  • Page 107

    Problem cause and solution operation is unresponsive or incorrect. • cables or cords may not be connected properly. → check that all cables to the unit are connected properly (page 18). • an error has occurred. → turn off the unit and restart it. • there may be a problem with your communication line...

  • Page 108

    Problem cause and solution cannot connect with another party. • the lan cable is not connected properly. → check that it is connected to the unit properly (page 18). Perform a network test by entering the ip address of the other party, and then confirm the connection to the other party (page 86). • ...

  • Page 109

    Problem cause and solution the image is distorted. • the settings of the hub or router are different to those of the unit. → contact your dealer. • packet loss is occurring. (the network is congested.) → check the display of the network status indication (page 31). If the icon shows only 0–1 bars co...

  • Page 110: Audio

    Audio problem cause and solution the other party cannot hear your voice. • the microphone cable is not properly connected. → check that the microphone is properly connected to the unit (page 18). Perform self diagnosis, and check the performance of the microphones that are connected to the unit (pag...

  • Page 111: System Settings

    Problem cause and solution you hear audio feedback. • the microphone is too close to the display or to speakers. → keep microphones at least 1 m (3.3 ft) away from any display or speaker. • the display’s volume settings are too high. → decrease the volume level of the display. Sound cuts out or echo...

  • Page 112: If These Messages Appear

    If these messages appear message cause and solution call failed. Encryption settings (on/off) must match. Please change the encryption setting on one side and try again. • the encryption settings do not match those of the other party in a video conference call. → change the encryption settings to ma...

  • Page 113

    Message cause and solution sub-camera source is not compatible. • a cable or cord is not properly connected. → check that all cables to the unit are connected properly (page 63). • the signal input from the sub video camera is invalid. → a valid signal cannot be received from the connected sub video...

  • Page 114

    Message cause and solution check sub camera setting set sub camera operating frequency to n hz. If [#] is pressed, the system enters safe mode after restart. Note • the field frequency setting of the unit ( 50 or 60 ) is represented by n . • a video camera with a different field frequency to the uni...

  • Page 115

    Message cause and solution received remote control id ( n1 ). The unit current setting is ( n2 ). Press [home] button using the correct remote control, or setup remote control as follows. 1. Press [.] and [#] at the same time 2. Within 2 seconds, press [ n2 ] 3. Press [home] to finish, this message ...

  • Page 116

    Message cause and solution please enter different ip addresses for each dns server. • the addresses of the primary and secondary dns servers are the same. → enter different ip addresses (page 78). Connection will be closed in n seconds. Press "yes" to continue. Note • the message first appears when ...

  • Page 117: Miscellaneous

    Miscellaneous problem cause and solution "safe mode" is displayed on the screen. • a standard definition (640 ´ 480p, 720 ´ 480p) video camera signal has been detected. → disconnect the video camera from the unit, and reset the unit by turning off its power, then turning it back on. Check to make su...

  • Page 118: System Specifications

    System specifications video compression method h.264 compatible resolutions • 1920 ´ 1080i • 1280 ´ 720p • 704 ´ 480p camera input resolution 1920 ´ 1080i pc input resolutions xga, svga, vga audio compression method mpeg-4 aac ld frequency range kx-vc300: 14 khz kx-vc600: 20 khz no. Of channels 2 bi...

  • Page 119

    Dimensions (width ´ depth ´ height) approx. 320 mm ´ approx. 230 mm ´ approx. 60 mm (approx. 12 in ´ approx. 9 in ´ approx. 2.4 in) weight approx. 2 kg (approx. 4.4 lb) power input ac 100–240 v, 1.2–0.6 a, 50/60 hz dc power input dc 16 v, 2.0 a power consumption maximum: approx. 23 w (kx-vc300), app...

  • Page 120: Index

    Index a activating enhanced features 71, 94 enabling multiple-party video conference calls (kx-vc300 only) 72 enabling the sending of images in full hd resolution (kx-vc300 only) 73 activation key 71 activation key card for multiple-party video conference calls (kx-vcs301) 71 activation key card for...

  • Page 121

    Self diagnosis, performing 86 software update, setting 90, 91 sound, setting 79 specifications, system 118 sub video camera, viewing 63 system initialization, performing 93 t tone, adjusting 58 troubleshooting 106 u unit information, viewing 69, 82 unit name, setting 78 v volume, adjusting 55 docume...

  • Page 122

    Carton. Do not arranty. Fices. They are not when you ship the product carefully pack and send it prepaid, adequately insured and preferably in the original attach a postage-paid letter, detailing the symptom to the outside of the carton. Send the product to the executive or regional sales of equippe...