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Panasonic KX-VC300 User Manual

Summary of KX-VC300

  • Page 1

    Model no. Kx-vc300/kx-vc600 user manual in this manual, the suffix of each model number (e.G., kx-vc600xx) is omitted unless necessary. Thank you for purchasing this panasonic product. Please read this manual carefully before using this product and save this manual for future use. Kx-vc300/kx-vc600:...

  • Page 2: Introduction

    Introduction feature highlights dce * 1 dce * 1 video camera display microphone router internet router microphone video camera display *1 dce: data circuit-terminating equipment lifelike visual communication you can experience lifelike visual communication *1 with smooth, high-quality video and clea...

  • Page 3: Selectable Video Source

    Change the video camera’s direction and zoom level by selecting a preset (page 59, page 61). Additionally, you can also use your remote control to control the other party’s video camera. *1 *1 to be able to control another party’s video camera, settings must be configured on the other party’s unit (...

  • Page 4: McU Connection

    Mcu connection by connecting to an mcu (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (page 47). *1 *1 for details about the types of mcus you can connect to, contact your dealer. 4 user manual introdu...

  • Page 5: Trademarks

    Trademarks • hdmi is a trademark or registered trademark of hdmi licensing llc in the united states and other countries. • polycom ® is a trademark owned by polycom, inc. In the us and other countries. • all other trademarks identified herein are the property of their respective owners. Licences • t...

  • Page 6: Table of Contents

    Table of contents for your safety ........................................................................................9 for your safety .................................................................................................................9 before operation ...............................

  • Page 7

    Muting the microphone ...................................................................................................68 reducing microphone noise (kx-vc600 only) .............................................................70 adjusting the tone ......................................................

  • Page 8

    Making hdmi settings ..................................................................................................113 saving the operation log .............................................................................................114 activating enhanced features .............................

  • Page 9: For Your Safety

    For your safety to prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. Warning denotes a potential hazard that could...

  • Page 10

    Do not attempt to repair the power cord, plug, or ac adaptor. If the power cord or plug is damaged or frayed, contact an authorised service representative for a replacement. Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount...

  • Page 11: Caution

    Battery the battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills on the skin or clothing, immediately wash it off with plenty of clean water. If the liquid splashes into eyes, immediately flush the eyes with plenty of clean water and consu...

  • Page 12

    This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations. When...

  • Page 13: Notes About Operation

    Notes about operation please pay attention to the following points when using this device: 1. Please contact your dealer for installing, upgrading, or repairing this device. 2. Do not forcefully hit or shake this device. Dropping or bumping this device can damage or break this device. 3. Do not plac...

  • Page 14: Data Security

    Data security we recommend observing the security precautions described in this section, in order to prevent the disclosure of sensitive information. Panasonic is not responsible for any damages caused by improper use of this device. Preventing data loss keep a separate record of the encryption key ...

  • Page 15: Precaution

    Precaution for users in the united kingdom for your safety, please read the following text carefully. This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. Should the fuse need to be replaced, please ensure that the replacement fuse is of the same rating and...

  • Page 16

    For users in taiwan only notice • this product contains a cr coin lithium battery. When disposing of the product, the battery must be removed. Contact your dealer for details. 16 user manual precaution.

  • Page 17: Accessory Information

    Accessory information the following accessories are included: included accessories accessories quantity ac adaptor (part no.: pnlv6506) 1 power cord depends on country/area remote control (part no.: n2qayb000674) 1 batteries (r6 [aa] dry cell) 2 note • the number and type of power cords may vary dep...

  • Page 18: Part Names and Usage

    Part names and usage main unit (front) a b d e c power led shows the power status. The led is green when the power is on and off when the power is off. Remote control signal receiver receives remote control signals. The maximum range of reception is approximately 8 m from front of the unit, and appr...

  • Page 19: Main Unit (Back)

    Main unit (back) kx-vc600 a b c f g e h i j o k l m n d kx-vc300 b d f g e h i j o k l m n camera control terminal (kx-vc600 only) not used. Rs-232c terminal not used. Mic (digital) jack (kx-vc600 only) (page 24) used to connect the digital boundary microphone (optional) (page 22). Mic (analog) jack...

  • Page 20

    Hdmi terminal (page 24) used to connect to the display with an hdmi cable. Component terminal (page 28) used to connect to the display with a component video cable. Dc in (page 25) connect the ac adaptor’s dc cord. 20 user manual preparation.

  • Page 21: Remote Control

    Remote control press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (page 79). Press to display/hide information about the other party, guide...

  • Page 22

    Boundary microphone (optional accessory) boundary microphone (digital interface type) (proprietary cable included. Cable length: approx. 8.5 m) boundary microphone (analogue interface type) (proprietary cable included. Cable length: approx. 7 m) a b a b model no.: kx-vca001 model no.: kx-vca002 mic ...

  • Page 23: Led Patterns

    Led patterns leds indicate the operational status of the unit, as follows: led pattern status light blue on • starting up slow blue flashing • idle state blue on • in a video conference call (including when dialling, receiving a video conference call, and being disconnected) orange on • self diagnos...

  • Page 24: Connecting The Unit

    Connecting the unit this section describes how to connect the main video camera, display, microphone, lan cable, ac adaptor and power cord. G f to each device to a router to a display to a general - purpose microphone to an ac outlet a d c b e notice • use only the included power cord. Note • make s...

  • Page 25: System Layout Examples

    Note • set the hub/router to auto negotiation mode. • if the system is set to 100m full duplex, it is necessary to change the system setting. For details, contact your dealer. • do not connect to a hub/router set to half duplex. • for more details about routers and dces, refer to the documentation f...

  • Page 26

    Noise level/ micro– phone a quiet room (40 dbspla) a regular room (45 dbspla) a noisy room (50 dbspla) 1 approx. 3 m approx. 2.2 m approx. 1.2 m 2 approx. 2.8 m approx. 1.5 m approx. 1 m 3 approx. 2.3 m approx. 1.3 m — 4 approx. 2 m approx. 1.1 m — layout examples (a regular room) (the grey circle i...

  • Page 27

    With the hd visual communication unit using sip. – you are not using digital boundary microphones and an analogue boundary microphone together. • if a headset is connected, audio from the headset microphone is given priority, and audio from analogue boundary microphones is no longer picked up. The r...

  • Page 28: Amplifier/active Speaker

    Amplifier/active speaker connection this section describes how to connect an amplifier/ active speaker. 1. Connect the amplifier/active speaker to the audio out l/r jack on the back of the unit using a stereo pin plug cable. Note • connect the amplifier/active speaker correctly, as follows: – left c...

  • Page 29: Turning The Power On/off

    Turning the power on/off note • make sure that peripheral devices (e.G., display, main video camera) are turned on. 1 press the power button on the front of the unit. • the power led turns on. Then, the status led starts flashing blue slowly, and the home screen is displayed. • when the power is tur...

  • Page 30: Screen Display

    Screen display home screen (idle screen) displayed when the power is turned on. Also displayed when the [home] button is pressed on the remote control. A b c d f e main video camera image displays the video from the main video camera. Unit information the information displayed differs depending on t...

  • Page 31

    Icon status of settings "h.323" is set to "on" and "encryption (h.323)" is set to "on". "h.323" is set to "on" and "encryption (h.323)" is set to "off". Group/site displays the name/group name assigned to one-touch connection number 1 through 5. If the name is too long to display, it will be shorten...

  • Page 32: Menu Screen (Idle Screen)

    Menu screen (idle screen) displayed when [menu] is pressed on the remote control. Displays operations you can perform and settings you can change. A b menu list displays the various functions you can use and settings available to change. Guide displays operations you can perform with the remote cont...

  • Page 33: Video Conference Call Screen

    Video conference call screen a d f b c e g other party’s information when registered in the contact list: the other party’s name/group name is displayed. When not registered in the contact list: the other party’s ip address, sip uri (sip user name@sip domain name), host name (e.G., www.Example.Com),...

  • Page 34

    • you can set whether to display the icon. This setting affects all displayed images (excluding your own image) (page 95). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disable...

  • Page 35: 4-Party Conference)

    Making a video conference call you can make a video conference call using one of the following methods. Note • during a video conference call, you cannot perform the following operations: – pressing [menu] to display the menu screen. – pressing [contact] to display the contact list screen. • make su...

  • Page 36: Calling From The Home Screen

    Calling from the home screen 1 press [home]. • the home screen is displayed. 3 2 1 4 2 with the dial keys, enter a one-touch connection number (1 to 5). • the information registered in the selected one-touch connection number is displayed. 3 press [start] to start the call. • you can also start the ...

  • Page 37: Calling From The Menu Screen

    Calling from the menu screen note • from the menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (from the home screen, you can make a video conference call using up to 5 one-touch connection numbers [1 to 5].) 1 press [menu]. • the menu screen is display...

  • Page 38: 2, 3

    Calling from the contact list (2-party conference/3-party conference/4-party conference) note • to make a video conference call from the contact list, you must first register contacts in the contact list (page 86). • if "ip address" is set to "auto" on the network settings screen (page 91), the unit...

  • Page 39

    3 select the entry you want to call using [ ][ ]. • you can switch the index tab back and forth using [ ][ ]. (index tabs in which no entries exist will be skipped.) • press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below. Numeric button 1 2 ...

  • Page 40: 2-5

    Calling by entering an address directly you can make a video conference call by entering the ip address, sip uri (or sip user name), h.323 extension, h.323 name, or mcu’s conference room number@ip address. 1 press [menu]. • the menu screen is displayed. 9 10 1 6 2-5 7-8 2 select "manual dial" using ...

  • Page 41

    10 when you want to end the call, press [end]. • the home screen is displayed. Note • if the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [. 001]. Example: the ip address is [192.168.0.1]. – correct entry: [192.168.0.1] – wrong entry: [192.168.000.001]...

  • Page 42

    Calling from the call history you can make a video conference call from the call history. The call history is divided into outgoing and incoming calls. The last 30 video conference calls made and received are stored in the outgoing and incoming call history. Information such as the contact name or i...

  • Page 43: 2, 3

    1 press [menu]. • the menu screen is displayed. 4 5 2, 3 1 2 select "call history" using [ ][ ] and press [enter]. • the outgoing call history screen is displayed. Note • the result of the video conference call is displayed in the "call result" column as follows: – : the video conference call was es...

  • Page 44

    • when a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • when a party that is not registered in your contact list is selected, if you press [b], the contact list registra...

  • Page 45: When Manual Answer Is Set

    Answering a video conference call depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (page 93). Note • make sure that peripheral devices (e.G., display, main video camera) are turned on...

  • Page 46: System

    Connecting to a non-panasonic video conference system you can connect to a non-panasonic video conference system and have a 2-party video conference call. Intranet note • non-panasonic video conference systems you want to connect to must meet the following criteria. Confirm the settings of the non-p...

  • Page 47: Connecting to An McU

    Connecting to an mcu connecting to an mcu allows you to have a video conference call with 5 or more parties. Intranet mcu note • mcus you want to connect to must meet the following criteria. Confirm the settings of the mcu. – supports sip or h.323 communication – supports communication with the h.26...

  • Page 48

    Operating an mcu remotely using tone signals when connecting to an mcu, you can send tone signals by pressing buttons (0–9, #, or ) on the remote control. Doing so allows you to operate (e.G., change the screen layout) the mcu remotely. Note • tone signals can only be sent when connecting to an mcu....

  • Page 49: Conference Call

    Changing the screen layout during a 2-party video conference call you can choose from 3 different screen layouts when taking part in a 2-party video conference call. 1 press [layout]. • the screen will cycle through the available layouts each time you press [layout]. – layout 1: the other party’s im...

  • Page 50

    Note • you can press [b] or [r] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout other site layout 1 both sites layout 2 this site layout 3 example: when using layout 2 [b]: the ...

  • Page 51: Conference Call

    Changing the screen layout during a 3-party video conference call you can choose from 7 different screen layouts when taking part in a 3-party (this site, site 1, site 2) video conference call. Note • you cannot perform this operation when using h.323 or connecting to an mcu or non-panasonic video c...

  • Page 52

    A b c layout 1 layout 7 layout 6 b layout 2 a c b a b a b layout 3 b a layout 4 a layout 5 a: site 1 b: site 2 c: this site 52 user manual changing the screen layout.

  • Page 53

    Note • you can press [b], [r], or [g] to switch the screen layout to that button’s pre-assigned layout. *1 the layout displayed by each button depends on the screen layout currently in use. *1 you cannot switch the screen layout to layout 2 directly. However, you can switch to layout 2 if you press ...

  • Page 54: Conference Call

    Changing the screen layout during a 4-party video conference call you can choose from 6 different screen layouts when taking part in a 4-party (this site, site 1, site 2, site 3) video conference call. Note • you cannot perform this operation when using h.323 or connecting to an mcu or non-panasonic...

  • Page 55

    Layout 1 layout 2*¹ layout 6 layout 3 a: site 1 b: site 2 c: site 3 d: this site layout 4 layout 5 b d a c a b c a d b c *1 image edges are trimmed and the image is centred. User manual 55 changing the screen layout.

  • Page 56

    Note • you can press [b], [r], or [g] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout remote sites layout 1 all sites layout 2 site 1 layout 3 site 2 layout 4 site 3 layout 5 th...

  • Page 57: Controlling A Video Camera

    Controlling a video camera if a ptz (pan, tilt, zoom) camera or a fix camera is connected to your unit or the other party’s unit, you can control the pan (side-to-side movement), the tilt (up-down movement), and the zoom of the video camera during a video conference call. You can perform this operat...

  • Page 58

    2 use [ ][ ] to select the site to display and press [enter]. • the camera control screen is displayed. 3 press the buttons on the remote control to operate the video camera. [b]: zoom out [r]: zoom in [ ][ ]: pan the video camera left/right. [ ][ ]: tilt the video camera up/down. • the movement con...

  • Page 59: Registering A Preset

    Registering a preset when you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note • preset registration can only be performed when using video cameras that support prese...

  • Page 60

    4 press a numeric button (1–9) to select the preset number to use. • the selected preset number is displayed in the upper right corner of the screen. Note • when a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information wi...

  • Page 61

    Recalling a registered preset during a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • for details about compatible video camera models, contact your dealer. • you can recall a pres...

  • Page 62: 2, 4

    Changing video camera settings whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note • you may not be able to change the settings depending on your video camera model. Fo...

  • Page 63

    3 press [menu]. • the camera menu screen is displayed. 4 use [ ][ ] to select the item you want to set, and press [enter]. • the setting screen for the selected item is displayed. Note • some items may not be displayed depending on your video camera model. • while you are configuring settings on the...

  • Page 64

    "white balance" screen this function adjusts the colour so that white colours always appear white under various types of light sources. "white balance": press [enter] and use [ ][ ] to select the desired value for the white balance ("auto", "indoor 1", "indoor 2", "outdoor (sunny)", "outdoor (cloudy...

  • Page 65

    "digital zoom" screen this function crops the centre part of the video image and enlarges it through digital processing. "digital zoom": press [enter] and use [ ][ ] to select "on" or "off". "magnifier settings" screen this function crops a part of the video image and displays it in the four corners...

  • Page 66

    2. Configure the advanced settings of the magnifier by pressing the [g] button on the remote control. Note • the magnifier settings can be registered as a preset (page 59). (to change which position to magnify): if you want to change which content to magnify, adjust the magnification position by pre...

  • Page 67: Adjusting The Volume

    Adjusting the volume you can adjust the volume during a video conference call. 1 press [volume (+/–)]. • the volume level bar is displayed at the bottom of the screen. 1, 2 2 adjust the volume using [volume (+/–)]. • pressing [+] will increase the volume of the other party’s voice. • pressing [–] wi...

  • Page 68: Muting The Microphone

    Muting the microphone during a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note • you can set the microphone(s) to be mute at the start of a received...

  • Page 69

    Muting the microphone (operation with the boundary microphone) 1 press the mic mute button. • an icon appears in the status display area of the screen (page 30), and the led light on the boundary microphone (page 22) becomes red. Make sure the colour of the led changes. • pressing the mic mute butto...

  • Page 70

    Reducing microphone noise (kx-vc600 only) you can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. 1 press [y]. • "whisper mode [on]" is displa...

  • Page 71: Adjusting The Tone

    Adjusting the tone you can adjust the tone during a video conference call. 1 press [tone ( / )]. • the tone control dialogue box appears, and the current tone setting is displayed. 1, 2 2 press [tone ( / )] to select a tone setting. • "more highs": high-pitched sounds are amplified. • "standard": re...

  • Page 72: Connecting The Computer

    Displaying a computer’s screen you can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Dce * 1 dce * 1 main video camera computer ro...

  • Page 73

    Resolution refresh rate (hz) vga 60/72/75/85 svga 60/72/75/85 xga 60/70/75/85 hd 49.827/50/59.855/59.941 wxga 60/75 displaying the computer’s screen you can switch the display from the main video camera to the computer screen during a video conference call. Note • in this manual, "displaying a compu...

  • Page 74

    Example: during a 4-party video conference call computer’s screen site 1 site 2 site 3 this site note (when using the kx-vc600) • in the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes. • you can p...

  • Page 75

    • in the following cases, only the computer screen’s image will be shown, even if [pc] is pressed. – you are using h.323 or connected to an mcu or non-panasonic video conference system. – "displays combined screen" (page 95) is set to "off" on the connection settings screen. – one or more other part...

  • Page 76

    Note (when using the kx-vc300/kx-vc600) • when using h.323 or connecting to an mcu or non-panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your c...

  • Page 77

    – while displaying your computer’s screen, you can switch to displaying the other party’s image in layout 1 by pressing [b] (page 49). To return to displaying your computer’s screen, press [r]. 2 press [camera main] to return to showing the main video camera’s image. Note • only the party that press...

  • Page 78

    Displaying the sub video camera’s image when a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. You and the other party can control the displayed image (page 57). Dce * 1 dce * 1 main video camera sub video camera router in...

  • Page 79

    Displaying the sub video camera’s image you can switch the display from the main video camera to a sub video camera during a video conference call. 1 press [camera sub]. • the sub video camera’s image is displayed. The image is also visible on the other party’s display. Note • when using h.323 or co...

  • Page 80

    • when using h.323 or connecting to an mcu or non-panasonic video conference system: – even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video camera’s image will...

  • Page 81

    Displaying a still image from the sub video camera you can display a still image from the sub video camera during a video conference call. Note • fix your sub video camera and the object so that the image is not blurred. • you cannot perform this operation when using h.323 or connecting to an mcu or...

  • Page 82

    Displaying the connection status you can confirm the connection status of the network and peripheral devices. 1 press [status]. • the connections status screen is displayed. An "x" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected...

  • Page 83: Displaying Unit Information

    Displaying unit information 1 press [status] twice. • the unit information screen is displayed. 2 1 note • when you are not using a sip server, "sip username" and "sip domain name" will be blank. • the status of communication encryption is displayed under "encryption" and the resolution for sending ...

  • Page 84

    2 press [back]. • the display returns to the screen in use before the step 1 was performed. 84 user manual displaying the connection status.

  • Page 85: Activating Enhanced Features

    Activating enhanced features overview of activation keys you can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to page 115. Model no. Product name activation key type target model description kx-vcs301 activation key card (4-p...

  • Page 86: Adding Contacts to The

    Adding contacts to the contact list you can register the information of up to 300 contacts in the contact list. Note • if a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" ...

  • Page 87: Editing Contact Information

    Note • to continue entering another contact, press [b] and repeat steps 3–5. 6. Press [home]. • the home screen is displayed. Registering a multiple-party contact note • when using h.323, you cannot register a multiple-party contact. • if you are using the kx-vc300, registering a multiple-party cont...

  • Page 88: Deleting A Contact

    5. Press [g]. • the contact list edit screen is displayed. 6. Use [ ][ ] to select the item you want to edit and make any changes (page 125). 7. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 8. Use [ ][ ] to select "yes" and press [enter]. • the contact list details scr...

  • Page 89

    With the relevant standards. In this case, contact your network administrator. 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "call history" and press [enter]. • the outgoing call history screen is displayed. Note • to refer to the incoming call history, press [g]. 3. Use [...

  • Page 90: Changing System

    4. Use [ ][ ] to select the necessary items and input information (page 125). 5. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select "yes" and press [enter]. • the call history screen is displayed. 7. Press [home]. • the home screen is displayed. Chang...

  • Page 91: Setting The Date and Time

    6. Use [ ][ ] to select "yes" and press [enter]. • the system settings screen is displayed. 7. Press [home]. • the home screen is displayed. Setting the date and time 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen i...

  • Page 92: Making Connection Settings

    Note • "ip address", "subnet mask", and "default gateway" can be entered only if "ip address" is set to "manual". • if the value for "ip address", "subnet mask", or "default gateway" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: the ip address is...

  • Page 93

    "encryption (h.323)" and "receive h. 239 call" cannot be set. "answer mode": use [ ][ ] to select how to answer video conference calls ("manual" [default] or "auto") (page 45). "max. Bandwidth": press [enter] and use [ ] [ ] to select the maximum allowed bandwidth to be used (512 kbps, 768 kbps, 1.0...

  • Page 94

    • when making a 4-party video conference call, the main video camera and sub video camera will be automatically set to "hd", even if you have specified "full hd". • when "video quality" is set to "sharpness", only "full hd" and "auto" can be selected. • the value that you select here does not influe...

  • Page 95: Making Screen Standby

    – "on" (default): enables the detection of boundary microphones or headset. – "off": disables the detection of boundary microphones or headset. Note • when not using boundary microphones or headset, set this to "off". "network connection status": use [ ][ ] to select whether to display the network s...

  • Page 96: Making Sound Settings

    7. Press [home]. • the home screen is displayed. Making sound settings 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ]. • the second page is displayed. 4. Use [ ][ ] to select "sound settin...

  • Page 97

    4. Use [ ][ ] to select "mic setting" and press [enter]. • the auto settings screen is displayed. Note • if the manual settings screen is displayed, press [b] to return to the auto settings screen. 5. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select...

  • Page 98

    • when using digital boundary microphones and an analogue boundary microphone together, the output settings differ as follows: – digital boundary microphones: manually set output – analogue boundary microphone: monaural output • for the settings shown in the following diagrams, the left/right channe...

  • Page 99: Making Remote Control

    Settings will not match the location of the digital boundary microphone. Making remote control settings you can specify a remote control id from 1, 2, or 3 for both the remote control and the unit. The unit responds to signals from any remote control with the same remote control id as itself. If you...

  • Page 100: Making Language Settings

    When "remote id enable" is set to "off" (page 99): the system settings screen is displayed. Press [home] to return to the home screen. 9. Use the following procedure to change the id of the remote control. 1. Press and hold [·] and [#] at the same time. 2. Within 2 seconds after you release the butt...

  • Page 101: Making Multicast Setting

    3. Press [ ] four times to select the fifth item from the top, press [enter]. 4. Press [ ]. • the second page is displayed. 5. For kx-vc300: press [ ] twice to select the third item from the top, press [enter]. For kx-vc600: press [ ] three times to select the fourth item from the top, press [enter]...

  • Page 102: Performing System

    Performing system maintenance display unit information you can view the setting information for the unit. 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ] three times. • the fourth page is d...

  • Page 103: Performing Self Diagnosis

    4. Use [ ][ ] to select "network test" and press [enter]. • the network test screen is displayed. 5. Enter an ip address. Note • if the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [.001]. Example: the ip address is [192.168.0.1]. – correct entry: [192...

  • Page 104: Performing Remote

    6. Press [r]. • the self diagnosis ends. Note • if you do not press [r], the self diagnosis will automatically end after about 10 minutes. 7. Press [home]. • the home screen is displayed. Performing remote maintenance the following operation is for performing remote maintenance by your dealer. After...

  • Page 105: Making Administrator

    4. Use [ ][ ] to select "eula" and press [enter]. • the end-user licence agreement display screen is displayed. • press [back] to return to the menu screen. Making administrator menu settings note • if a video conference call is received while data is being entered, a dialogue box to confirm if you ...

  • Page 106: Making Administrator

    5. Use [ ][ ] to select "password", then enter the administrator password (4–10 digits). Note • please enter the administrator password that was set during installation. • if you forget the administrator password, please contact your dealer. 6. Use [ ][ ] to select "login" and press [enter]. • the a...

  • Page 107: Making Software Update

    2. Use [ ][ ] to select "encryption" and press [enter]. • the encryption settings screen is displayed. 3. Use [ ][ ] to select the following items for input: note • when "sip" is set to "off" on the call type settings screen (page 109), "access mode (sip)", "encryption (sip)" and "encryption key (si...

  • Page 108: Making Connection Mode

    2. Use [ ][ ] to select "update settings" and press [enter]. • the update settings screen is displayed. 3. Use [ ][ ] to select the following items for input: "proxy server addr.": enter the ip address of the proxy server. • if the ip address contains 1 or 2 digit numbers, enter these numbers as the...

  • Page 109: Making Call Type Settings

    5. Use [ ][ ] to select "yes" and press [enter]. • the system will automatically restart to reflect changes to system settings. Note • when changing the connection mode, the time required for a restart may depend on network conditions. Making call type settings note • these settings can only be made...

  • Page 110

    3. Use [ ][ ] to select "sip settings" and press [enter]. • the sip setting screen is displayed. 4. Use [ ][ ] to select the following items for input: "sip server": use [ ][ ] to select "on" or "off" (default). Note • to communicate using a sip server, "on" must be selected and "sip server address"...

  • Page 111: Making H.323 Settings

    Making h.323 settings note • these settings can only be made in ip mode (page 108) and when "h.323" is set to "on" on the call type settings screen. • when connecting to an mcu by entering the mcu’s conference room number@ip address, "sip server" (page 110) and "gatekeeper" must be set to "off". • i...

  • Page 112: Making Static Nat Settings

    • this setting is available only when "off" is selected for "static nat" (page 112) and "on" is selected for "gatekeeper". Making static nat settings note • to change the static nat settings, it is necessary to configure system settings, including the port number settings. For details, contact your ...

  • Page 113: Making Audio Input Settings

    – "rtp and rtcp for audio" – "rtp and rtcp for video" – "camera control" – "h.245" making audio input settings note • these settings are for adjusting the input audio handling. • changing either of these settings to "off" may result in degradation of the sound quality during a video conference call....

  • Page 114: Saving The Operation Log

    Note • normally, select "off". Changing this settings to "on" may cause the image to change automatically depending on the model of the connected video camera. "standby": use [ ][ ] to select "on" or "off" (default). Note • depending on the connected video camera, changing this settings to "on" may ...

  • Page 115: Activating Enhanced Features

    6. Check the result (successful/failed) and press [enter]. • the admin menu screen is displayed. 7. Press [home]. • the home screen is displayed. 8. Remove the usb memory device. Note • to prevent data leakage from the usb memory device, make sure to erase all data from the usb memory device before ...

  • Page 116: Updating Software

    3. Use [ ][ ] to select "enhancement" and press [enter]. • the software enhancement screen is displayed. Note • features that have already been activated are displayed in "activated features", as follows: – "4-point connection": the feature for making multiple-party video conference calls is enabled...

  • Page 117

    3. Use [ ][ ] to select "software update" and press [enter]. • the software update screen is displayed. 4. Use [ ][ ] to select "update method" and press [enter]. 5. Use [ ][ ] to select "network" or "usb" and press [enter]. – "network": updates the software from the network. – "usb": updates the so...

  • Page 118: Initialising A Video Camera

    A. Check the settings for "dns server" or "primary dns server" in network settings (page 91) (or local site settings when a local site is selected [page 119]). Then, try updating the software again. When "dns server" is set to "auto", the dhcp server may be the cause of the problem. In this case, co...

  • Page 119: Making Local Site

    3. Use [ ][ ] to select "system initialize" and press [enter]. • a dialogue box confirming whether you want to start the system initialisation is displayed. 4. Use [ ][ ] to select "yes" and press [enter]. • the system will automatically restart to complete the system initialisation. Note • after in...

  • Page 120

    – "local site name" – "ip address" (when "manual" is selected for "ip address") – "subnet mask" (when "manual" is selected for "ip address") • if you are currently entering "local site name", the next screen will not be displayed even if you press [r]. • in ip mode, you cannot configure the "encrypt...

  • Page 121

    (this mode switches the display resolution according to the condition of the network.) – "auto": this mode selects either "full hd" or "hd" according to the available bandwidth. Note • selecting "auto" or "hd" is recommended. • if you are using the kx-vc300, "auto" or "full hd" can only be selected ...

  • Page 122: Selecting A Local Site

    Note • if sip settings have not been configured on the sip settings screen, you cannot select "on" (page 109). For details, contact your network administrator. • to select "on", "gatekeeper" must be set to "off". • if video conference calls cannot be made because there is a problem with the sip serv...

  • Page 123

    2. Use [ ][ ] to select "select local site" and press [enter]. • the select local site screen is displayed. 3. Use [ ][ ] to select the local site you want to use. Note • for the currently selected local site, " " is displayed in "selected". • "not registered" is displayed for sites that have not be...

  • Page 124

    4. Press [b]. • the local site edit screen is displayed. 5. Use [ ][ ] to select the item you want to edit, and then make any changes. 6. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 7. Use [ ][ ] to select "yes" and press [enter]. • the select local site screen is dis...

  • Page 125

    Inputting letters and numbers you can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to ...

  • Page 126

    Table 1 english (us)/english (uk) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number...

  • Page 127

    Table 2 german button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 a...

  • Page 128

    Table 3 french (fr)/french (cfr) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number ...

  • Page 129

    Table 4 italian button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 ...

  • Page 130

    Table 5 spanish button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 ...

  • Page 131

    Table 6 dutch button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 a ...

  • Page 132

    Table 7 portuguese button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1...

  • Page 134

    Table 9 russian continued on next page button cyrillic mode latin mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode number mode 1 1 А Б В Г а б в г 2 2 Д Е Ё Ж З д е ё ж з 3 3 И Й К Л и й к л 4 4 М Н О П м н о п 5 5 Р С Т У р с т у 6 6 Ф Х Ц...

  • Page 135

    Continued from previous page button uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode 1 1 1 1 a À Á Ã Ä Å Æ b c Ç a à á â ã ä å æ b c ç 2 a à á â ã ä å æ b c ç ...

  • Page 136: Switching The Input Mode

    Switching the input mode each time [b] or [r] is pressed, the input mode will be switched in the following cycle: • [b] (when japanese is selected for the display language): katakana mode ® latin mode ® number mode [b] (when a language other than japanese or russian is selected for the display langu...

  • Page 137

    Changing the remote control batteries for users in taiwan only 1. Open the cover. 2. Take out the r6 (aa) batteries. 3. Insert new batteries (r6 [aa] dry cell), minus side first, then close the cover. User manual 137 m i s c e l l a n e o u s miscellaneous.

  • Page 138: Cleaning The Unit

    Cleaning the unit when cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a wel...

  • Page 139: Troubleshooting

    Troubleshooting if a problem is occurring with the operation of the device, check here for possible solutions. Before proceeding check all connections to make sure they are secure, and that power is flowing from the outlet that the unit is plugged into. Basic operation problem cause and solution the...

  • Page 140

    Problem cause and solution operation is unresponsive or incorrect. • cables or cords may not be connected properly. → check that all cables to the unit are connected properly (page 19). • an error has occurred. → turn off the unit and restart it. • there may be a problem with your communication line...

  • Page 141

    Problem cause and solution you cannot control your own video camera (main or sub video camera) with the remote control. • your video camera is not a video camera supported by this unit. → use a video camera that is supported by this unit. For details, contact your dealer. • you are trying to use a f...

  • Page 142

    Problem cause and solution cannot connect with another party. • the lan cable is not connected properly. → check that it is connected to the unit properly (page 19). Perform a network test by entering the ip address of the other party, and then confirm the connection to the other party (page 102). •...

  • Page 143

    Problem cause and solution • when making a video conference call by entering an mcu’s conference room number@ip address, "sip server" or "gatekeeper" is set to "on". → change the "sip server" and "gatekeeper" settings to "off" (page 109, page 111). • the internet connection is not established. → som...

  • Page 144: Audio

    Problem cause and solution the computer or sub video camera’s video is not displayed. • cables or cords may not be connected properly. → make sure all connections to the unit are correct (page 72, page 78). On the home screen, press [pc] or [camera sub] and then check the computer’s screen or sub vi...

  • Page 145

    Problem cause and solution the sound cuts out. • you are too far from a microphone. → speak close to a microphone. • the microphone or unit is being moved during a video conference call. → do not move the unit or the microphone during a video conference call. • the microphone is being obstructed. → ...

  • Page 146: System Settings

    Problem cause and solution the orientation of the image and sound do not match (the voice of a person on a side of the screen comes from the opposite side’s speaker, etc.). • the speakers are not properly positioned. → position speakers on either side of the display and check that the left/ right wi...

  • Page 147

    Message cause and solution check the main camera connection. • a cable or cord is not properly connected. → check that all cables to the unit are connected properly (page 19). • the signal input from the main video camera is invalid. → a valid signal cannot be received from the connected main video ...

  • Page 148

    Message cause and solution sub-camera source is not compatible. • a cable or cord is not properly connected. → check that all cables to the unit are connected properly (page 78). • the signal input from the sub video camera is invalid. → a valid signal cannot be received from the connected sub video...

  • Page 149

    Message cause and solution check sub camera setting. Set sub camera operating frequency to nhz. If [#] is pressed, the system enters safe mode after restart. Note • the field frequency setting of the unit (50 or 60) is represented by n. • a video camera with a different field frequency to the unit h...

  • Page 150

    Message cause and solution received remote control id (n1). The unit current setting is (n2). Press [home] button using the correct remote control, or setup remote control as follows. 1. Press [.] and [#] at the same time. 2. Within 2 seconds, press [n2]. 3. Press [home] to finish, this message will...

  • Page 151

    Message cause and solution invalid primary dns server address. • the ip address contains an invalid value. → enter the ip address correctly. The correct format is xxx.Xxx.Xxx.Xxx (dotted format decimal notation). If the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do no...

  • Page 152

    Message cause and solution call failed due to insufficient bandwidth setting on called site. • the other party’s maximum bandwidth is set to a value that cannot support 3-party/4-party video conference calls. → ask the other party to change their maximum bandwidth setting. Feature is not available w...

  • Page 153: Miscellaneous

    Message cause and solution invalid gatekeeper address. • the format of the gatekeeper’s ip address that you entered is invalid. → enter the gatekeeper ip address correctly, in the format xxx.Xxx.Xxx.Xxx (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as t...

  • Page 154: System Specifications

    System specifications video compression method h.264 compatible resolutions • 1920 ´ 1080p • 1920 ´ 1080i • 1280 ´ 720p • 1280 ´ 540p • 960 ´ 540p • 704 ´ 480p • 352 ´ 240p camera input resolution 1920 ´ 1080i pc input resolutions vga, svga, xga, hd, wxga audio compression method mpeg-4 aac ld, g.72...

  • Page 155

    Audio input kx-vc300: analogue boundary microphone port ´ 1, rca (stereo) ´ 1, stereo mini-plug (headset) ´ 1 kx-vc600: analogue boundary microphone port ´ 1, digital boundary microphone port ´ 1, rca (stereo) ´ 1, stereo mini-plug (headset) ´ 1 audio output rca (stereo) ´ 1 (audio output to display...

  • Page 156: Index

    Index a activating enhanced features 85, 115 enabling multiple-party video conference calls (kx-vc300 only) 85 enabling the sending of images in full hd resolution (kx-vc300 only) 85 activation key 85 activation key card for 1080 full hd (kx-vcs401) 85 activation key card for 4-point connection (kx-...

  • Page 157

    Security 14 self diagnosis, performing 103 software update, setting 107 sound, setting 96 specifications, system 154 sub video camera, viewing 78 system initialisation, performing 118 t tone, adjusting 71 troubleshooting 139 u unit information, viewing 83, 102 unit name, setting 90 v volume, adjusti...

  • Page 158

    Pnqx3813va copyright: this material is copyrighted by panasonic system networks co., ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of panasonic system networks co., ltd. Panasonic system networks co., ltd. 2...