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Panasonic KX-VC300 User Manual

Summary of KX-VC300

  • Page 1

    Model no. Kx-vc300/kx-vc600 user manual in this manual, the suffix of each model number (e.G., kx-vc600 xx ) is omitted unless necessary. Thank you for purchasing this panasonic product. Please read this manual carefully before using this product and save this manual for future use. Kx-vc300/kx-vc60...

  • Page 2: Introduction

    Introduction feature highlights dce * 1 dce * 1 video camera display microphone router internet router microphone video camera display *1 dce: data circuit-terminating equipment lifelike visual communication you can experience lifelike visual communication *1 with smooth, high-quality video and clea...

  • Page 3: Selectable Video Source

    Change the video camera’s direction and zoom level by selecting a preset (page 65, page 67). Additionally, you can also use your remote control to control the other party’s video camera. *1 *1 to be able to control another party’s video camera, settings must be configured on the other party’s unit (...

  • Page 4: McU Connection

    Mcu connection by connecting to an mcu (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (page 53). *1 *1 for details about the types of mcus you can connect to, contact your dealer. 4 user manual documen...

  • Page 5: Trademarks

    Trademarks • hdmi is a trademark or registered trademark of hdmi licensing llc in the united states and other countries. • polycom ® is a trademark owned by polycom, inc. In the us and other countries. • all other trademarks identified herein are the property of their respective owners. Licences • t...

  • Page 6: Precaution

    Precaution notice for users in california this product contains a cr coin cell lithium battery that contains perchlorate material—special handling may apply. See www.Dtsc.Ca.Gov/hazardouswaste/perchlorate information on disposal in other countries outside the european union these symbols are only va...

  • Page 7: Table of Contents

    Table of contents for your safety ......................................................................................10 for your safety ...............................................................................................................10 before operation .................................

  • Page 8

    Adjusting the volume and tone ...........................................................73 adjusting the volume .....................................................................................................73 muting the microphone ................................................................

  • Page 9

    Making h.323 settings .................................................................................................118 making static nat settings ..........................................................................................119 making codec settings .....................................

  • Page 10: For Your Safety

    For your safety to prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. Warning denotes a potential hazard that could...

  • Page 11

    Do not attempt to repair the power cord, plug, or ac adaptor. If the power cord or plug is damaged or frayed, contact an authorised service representative for a replacement. Ensure that the plug connection is free of dust. In a damp environment, a contaminated connector can draw a significant amount...

  • Page 12: Caution

    Battery the battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills on the skin or clothing, immediately wash it off with plenty of clean water. If the liquid splashes into eyes, immediately flush the eyes with plenty of clean water and consu...

  • Page 13

    This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations. When...

  • Page 14: Notes About Operation

    Notes about operation please pay attention to the following points when using this device: 1. Please contact your dealer for installing, upgrading, or repairing this device. 2. Do not forcefully hit or shake this device. Dropping or bumping this device can damage or break this device. 3. Do not plac...

  • Page 15: Data Security

    Data security we recommend observing the security precautions described in this section, in order to prevent the disclosure of sensitive information. Panasonic is not responsible for any damages caused by improper use of this device. Preventing data loss keep a separate record of the encryption key ...

  • Page 16: Precaution

    Precaution for users in the united kingdom for your safety, please read the following text carefully. This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. Should the fuse need to be replaced, please ensure that the replacement fuse is of the same rating and...

  • Page 17

    For users in taiwan only notice • this product contains a cr coin lithium battery. When disposing of the product, the battery must be removed. Contact your dealer for details. Document version 2013-09 user manual 17 precaution.

  • Page 18: Requirements

    Federal communications commission requirements federal communications commission interference statement this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection ag...

  • Page 19: Manuseio De Baterias Usadas

    Manuseio de baterias usadas brasil fig. 1 como isolar os terminais fita isolante fita isolante após o uso, as pilhas e/ou baterias deverão ser entregues ao estabelecimento comercial ou rede de assistência técnica autorizada. Cobrir os terminais positivo ( s ) e negativo ( t ) com uma fita isolante a...

  • Page 20: Accessory Information

    Accessory information the following accessories are included: included accessories accessories quantity ac adaptor (part no.: pnlv6506) 1 power cord depends on country/area remote control (part no.: n2qayb000674) 1 batteries (r6 [aa] dry cell) 2 note • the number and type of power cords may vary dep...

  • Page 21: Part Names and Usage

    Part names and usage main unit (front) a b d e c power led shows the power status. The led is green when the power is on and off when the power is off. Remote control signal receiver receives remote control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the unit...

  • Page 22: Main Unit (Back)

    Main unit (back) kx-vc600 a b c f g e h i j o k l m n d kx-vc300 b d f g e h i j o k l m n camera control terminal (kx-vc600 only) not used. Rs-232c terminal not used. Mic (digital) jack (kx-vc600 only) (page 29) used to connect the digital boundary microphone (optional) (page 26). Mic (analog) jack...

  • Page 23

    Hdmi terminal (page 29) used to connect to the display with an hdmi cable. Component terminal (page 34) used to connect to the display with a component video cable. Dc in (page 30) connect the ac adaptor’s dc cord. Document version 2013-09 user manual 23 preparation.

  • Page 24: Remote Control

    Remote control b c d e f h i j l m n p o q r s t u g a k press to enter screen standby mode (page 28). Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only (pa...

  • Page 25

    Press to return to the previous screen. Press to select a tone (equaliser) setting during a video conference call (page 77). Press to mute the microphone during a video conference call, so that the other party cannot hear your voice (page 74). Press to display your contact list. This can be pressed ...

  • Page 26

    Boundary microphone (optional accessory) boundary microphone (digital interface type) (proprietary cable included. Cable length: approx. 8.5 m) boundary microphone (analogue interface type) (proprietary cable included. Cable length: approx. 7 m) a b a b model no.: kx-vca001 model no.: kx-vca002 mic ...

  • Page 27: For Canada Users

    For canada users this class a digital apparatus complies with canadian ices-003. Cet appareil numérique de la classe a est conforme à la norme nmb-003 du canada. Document version 2013-09 user manual 27 preparation.

  • Page 28: Led Patterns

    Led patterns leds indicate the operational status of the unit, as follows: led pattern status light blue on • starting up slow blue flashing • idle state blue on • in a video conference call (including when dialling, receiving a video conference call, and being disconnected) orange on • self diagnos...

  • Page 29: Connecting The Unit

    Connecting the unit this section describes how to connect the main video camera, display, microphone, lan cable, ac adaptor and power cord. G f to each device to a router to a display to a general - purpose microphone to an ac outlet a d c b e notice • use only the included power cord. Note • make s...

  • Page 30: System Layout Examples

    Note • set the hub/router to auto negotiation mode. • if the system is set to 100m full duplex, it is necessary to change the system setting. For details, contact your dealer. • do not connect to a hub/router set to half duplex. • for more details about routers and dces, refer to the documentation f...

  • Page 31

    Noise level/ micro– phone a quiet room (40 dbspla) a regular room (45 dbspla) a noisy room (50 dbspla) 1 approx. 3 m (approx. 9.8 ft) approx. 2.2 m (approx. 7.2 ft) approx. 1.2 m (approx. 3.9 ft) 2 approx. 2.8 m (approx. 9.2 ft) approx. 1.5 m (approx. 4.9 ft) approx. 1 m (approx. 3.3 ft) 3 approx. 2...

  • Page 32

    Also, digital boundary microphones and general-purpose microphones can be used simultaneously. Note • make sure that the microphone is placed at least 1 m (3.3 ft) away from the display and speakers. • make sure that the microphone is placed with it’s connector facing the display. • if both of the f...

  • Page 33: Amplifier/active Speaker

    About headset you can connect a headset to the headset jack on the front of the unit. A b headset note • check the headphone connector ( a ) and the microphone connector ( b ), and then connect the headset. • if a boundary microphone and a headset are connected at the same time, audio from the heads...

  • Page 34: Component Cable

    Connecting the display with a component cable if your display does not have an hdmi terminal, use a component cable for connection. 1. Connect the display to the component terminal on the back of the unit using a component cable. Note • to use the display’s speakers to output audio, connect the disp...

  • Page 35: Turning The Power On/off

    Turning the power on/off note • make sure that peripheral devices (e.G., display, main video camera) are turned on. 1 press the power button on the front of the unit. • the power led turns on. Then, the status led starts flashing blue slowly, and the home screen is displayed. • when the power is tur...

  • Page 36: Screen Display

    Screen display home screen (idle screen) displayed when the power is turned on. Also displayed when the [home] button is pressed on the remote control. A b c d f e main video camera image displays the video from the main video camera. Unit information the information displayed differs depending on t...

  • Page 37

    Icon status of settings "h.323" is set to "on" and "encryption (h.323)" is set to "on" . "h.323" is set to "on" and "encryption (h.323)" is set to "off" . Group/site displays the name/group name assigned to one-touch connection number 1 through 5. If the name is too long to display, it will be short...

  • Page 38: Menu Screen (Idle Screen)

    Menu screen (idle screen) displayed when [menu] is pressed on the remote control. Displays operations you can perform and settings you can change. A b menu list displays the various functions you can use and settings available to change. Guide displays operations you can perform with the remote cont...

  • Page 39: Video Conference Call Screen

    Video conference call screen a d f b c e g other party’s information when registered in the contact list: the other party’s name/group name is displayed. When not registered in the contact list: the other party’s ip address, sip uri (sip user name@sip domain name), host name (e.G., hdvc.Example.Com)...

  • Page 40: Entering Characters

    • you can set whether to display the icon. This setting affects all displayed images (excluding your own image) (page 101). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disabl...

  • Page 41: 4-Party Conference)

    Making a video conference call you can make a video conference call using one of the following methods. Note • during a video conference call, you cannot perform the following operations: – pressing [menu] to display the menu screen. – pressing [contact] to display the contact list screen. • make su...

  • Page 42: Calling From The Home Screen

    Calling from the home screen 1 press [home] . • the home screen is displayed. 3 2 1 4 2 with the dial keys, enter a one-touch connection number ( 1 to 5 ). • the information registered in the selected one-touch connection number is displayed. 3 press [start] to start the call. • you can also start t...

  • Page 43: Calling From The Menu Screen

    Calling from the menu screen note • from the menu screen, you can make a video conference call using up to 300 speed dial numbers ( 1 to 300 ). (from the home screen, you can make a video conference call using up to 5 one-touch connection numbers [ 1 to 5 ].) 1 press [menu] . • the menu screen is di...

  • Page 44: 2, 3

    Calling from the contact list (2-party conference/3-party conference/4-party conference) note • to make a video conference call from the contact list, you must first register contacts in the contact list (page 92). • if "ip address" is set to "auto" on the network settings screen (page 97), the unit...

  • Page 45

    3 select the entry you want to call using [ ][ ] . • you can switch the index tab back and forth using [ ][ ] . (index tabs in which no entries exist will be skipped.) • press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below. Numeric button 1 ...

  • Page 46: 2-5

    Calling by entering an address directly you can make a video conference call by entering the ip address (or host name), sip uri (or sip user name), h.323 extension, h.323 name, or mcu’s conference room number@ip address. 1 press [menu] . • the menu screen is displayed. 9 10 1 6 2-5 7-8 2 select "man...

  • Page 47

    8 use [ ][ ] to select "sip" or "h.323" . 9 press [start] to start the call. • you can also start the call by pressing [enter] . 10 when you want to end the call, press [end] . • the home screen is displayed. Note • if the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do...

  • Page 48

    Calling from the call history you can make a video conference call from the call history. The call history is divided into outgoing and incoming calls. The last 30 video conference calls made and received are stored in the outgoing and incoming call history. Information such as the contact name, add...

  • Page 49: 2, 3

    1 press [menu] . • the menu screen is displayed. 4 5 2, 3 1 2 select "call history" using [ ][ ] and press [enter] . • the outgoing call history screen is displayed. Note • the result of the video conference call is displayed in the "call result" column as follows: – : the video conference call was ...

  • Page 50

    • when a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • when a party that is not registered in your contact list is selected, if you press [b] , the contact list registr...

  • Page 51: When Manual Answer Is Set

    Answering a video conference call depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (page 99). Note • make sure that peripheral devices (e.G., display, main video camera) are turned on...

  • Page 52: System

    Connecting to a non-panasonic video conference system you can connect to a non-panasonic video conference system and have a 2-party video conference call. Intranet note • non-panasonic video conference systems you want to connect to must meet the following criteria. Confirm the settings of the non-p...

  • Page 53: Connecting to An McU

    Connecting to an mcu connecting to an mcu allows you to have a video conference call with 5 or more parties. Intranet mcu note • mcus you want to connect to must meet the following criteria. Confirm the settings of the mcu. – supports sip or h.323 communication – supports communication with the h.26...

  • Page 54

    Operating an mcu remotely using tone signals when connecting to an mcu, you can send tone signals by pressing buttons (0–9, #, or ) on the remote control. Doing so allows you to operate (e.G., change the screen layout) the mcu remotely. Note • tone signals can only be sent when connecting to an mcu....

  • Page 55: Conference Call

    Changing the screen layout during a 2-party video conference call you can choose from 3 different screen layouts when taking part in a 2-party video conference call. 1 press [layout] . • the screen will cycle through the available layouts each time you press [layout] . – layout 1 : the other party’s...

  • Page 56

    Note • you can press [b] or [r] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout other site layout 1 both sites layout 2 this site layout 3 example: when using layout 2 [b] : the...

  • Page 57: Conference Call

    Changing the screen layout during a 3-party video conference call you can choose from 7 different screen layouts when taking part in a 3-party (this site, site 1, site 2) video conference call. Note • you cannot perform this operation when using h.323 or connecting to an mcu or non-panasonic video c...

  • Page 58

    A b c layout 1 layout 7 layout 6 b layout 2 a c b a b a b layout 3 b a layout 4 a layout 5 a: site 1 b: site 2 c: this site 58 user manual document version 2013-09 changing the screen layout.

  • Page 59

    Note • you can press [b] , [r] , or [g] to switch the screen layout to that button’s pre-assigned layout. *1 the layout displayed by each button depends on the screen layout currently in use. *1 you cannot switch the screen layout to layout 2 directly. However, you can switch to layout 2 if you pres...

  • Page 60: Conference Call

    Changing the screen layout during a 4-party video conference call you can choose from 6 different screen layouts when taking part in a 4-party (this site, site 1, site 2, site 3) video conference call. Note • you cannot perform this operation when using h.323 or connecting to an mcu or non-panasonic...

  • Page 61

    Layout 1 layout 2*¹ layout 6 layout 3 a: site 1 b: site 2 c: site 3 d: this site layout 4 layout 5 b d a c a b c a d b c *1 image edges are trimmed and the image is centred. Document version 2013-09 user manual 61 changing the screen layout.

  • Page 62

    Note • you can press [b] , [r] , or [g] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout remote sites layout 1 all sites layout 2 site 1 layout 3 site 2 layout 4 site 3 layout 5 ...

  • Page 63: Controlling A Video Camera

    Controlling a video camera if a ptz (pan, tilt, zoom) camera or a fix camera is connected to your unit or the other party’s unit, you can control the pan (side-to-side movement), the tilt (up-down movement), and the zoom of the video camera during a video conference call. You can perform this operat...

  • Page 64

    2 use [ ][ ] to select the site to display and press [enter] . • the camera control screen is displayed. 3 press the buttons on the remote control to operate the video camera. [b] : zoom out [r] : zoom in [ ][ ] : pan the video camera left/right. [ ][ ] : tilt the video camera up/down. • the movemen...

  • Page 65: Registering A Preset

    Registering a preset when you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note • preset registration can only be performed when using video cameras that support prese...

  • Page 66

    4 press a numeric button (1–9) to select the preset number to use. • the selected preset number is displayed in the upper right corner of the screen. Note • when a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information wi...

  • Page 67

    Recalling a registered preset during a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • for details about compatible video camera models, contact your dealer. • you can recall a pres...

  • Page 68: 2, 4

    Changing video camera settings whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note • you may not be able to change the settings depending on your video camera model. Fo...

  • Page 69

    3 press [menu] . • the camera menu screen is displayed. 4 use [ ][ ] to select the item you want to set, and press [enter] . • the setting screen for the selected item is displayed. Note • some items may not be displayed depending on your video camera model. • while you are configuring settings on t...

  • Page 70

    "white balance" screen this function adjusts the colour so that white colours always appear white under various types of light sources. "white balance" : press [enter] and use [ ][ ] to select the desired value for the white balance ( "auto" , "indoor 1" , "indoor 2" , "outdoor (sunny)" , "outdoor (...

  • Page 71

    "digital zoom" screen this function crops the centre part of the video image and enlarges it through digital processing. "digital zoom" : press [enter] and use [ ][ ] to select "on" or "off" . "magnifier settings" screen this function crops a part of the video image and displays it in the four corne...

  • Page 72

    2. Configure the advanced settings of the magnifier by pressing the [g] button on the remote control. Note • the magnifier settings can be registered as a preset (page 65). (to change which position to magnify): if you want to change which content to magnify, adjust the magnification position by pre...

  • Page 73: Adjusting The Volume

    Adjusting the volume you can adjust the volume during a video conference call. 1 press [volume (+/–)] . • the volume level bar is displayed at the bottom of the screen. 1, 2 2 adjust the volume using [volume (+/–)] . • pressing [+] will increase the volume of the other party’s voice. • pressing [–] ...

  • Page 74: Muting The Microphone

    Muting the microphone during a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note • you can set the microphone(s) to be mute at the start of a received...

  • Page 75

    Muting the microphone (operation with the boundary microphone) 1 press the mic mute button. • an icon appears in the status display area of the screen (page 36), and the led light on the boundary microphone (page 26) becomes red. Make sure the colour of the led changes. • pressing the mic mute butto...

  • Page 76

    Reducing microphone noise (kx-vc600 only) you can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. 1 press [y] . • "whisper mode [on]" is displ...

  • Page 77: Adjusting The Tone

    Adjusting the tone you can adjust the tone during a video conference call. 1 press [tone ( / )] . • the tone control dialogue box appears, and the current tone setting is displayed. 1, 2 2 press [tone ( / )] to select a tone setting. • "more highs" : high-pitched sounds are amplified. • "standard" :...

  • Page 78: Connecting The Computer

    Displaying a computer’s screen you can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Dce * 1 dce * 1 main video camera computer ro...

  • Page 79

    Resolution refresh rate (hz) vga 60/72/75/85 svga 60/72/75/85 xga 60/70/75/85 hd 49.827/50/59.855/59.941 wxga 60/75 displaying the computer’s screen you can switch the display from the main video camera to the computer screen during a video conference call. Note • in this manual, "displaying a compu...

  • Page 80

    Example: during a 4-party video conference call computer’s screen site 1 site 2 site 3 this site note (when using the kx-vc600) • in the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes. • you can p...

  • Page 81

    • in the following cases, only the computer screen’s image will be shown, even if [pc] is pressed. – you are using h.323 or connected to an mcu or non-panasonic video conference system. – "displays combined screen" (page 101) is set to "off" on the connection settings screen. – one or more other par...

  • Page 82

    Note (when using the kx-vc300/kx-vc600) • when using h.323 or connecting to an mcu or non-panasonic video conference system, the same screen may not be shown on the other party’s display depending on the other party’s screen layout. Ask the other party to change their screen layout to display your c...

  • Page 83

    – while displaying your computer’s screen, you can switch to displaying the other party’s image in layout 1 by pressing [b] (page 55). To return to displaying your computer’s screen, press [r] . 2 press [camera main] to return to showing the main video camera’s image. Note • only the party that pres...

  • Page 84

    Displaying the sub video camera’s image when a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. You and the other party can control the displayed image (page 63). Dce * 1 dce * 1 main video camera sub video camera router in...

  • Page 85

    Displaying the sub video camera’s image you can switch the display from the main video camera to a sub video camera during a video conference call. 1 press [camera sub] . • the sub video camera’s image is displayed. The image is also visible on the other party’s display. Note • when using h.323 or c...

  • Page 86

    • when using h.323 or connecting to an mcu or non-panasonic video conference system: – even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video camera’s image will...

  • Page 87

    Displaying a still image from the sub video camera you can display a still image from the sub video camera during a video conference call. Note • fix your sub video camera and the object so that the image is not blurred. • you cannot perform this operation when using h.323 or connecting to an mcu or...

  • Page 88

    Displaying the connection status you can confirm the connection status of the network and peripheral devices. 1 press [status] . • the connections status screen is displayed. An "x" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connecte...

  • Page 89: Displaying Unit Information

    Displaying unit information 1 press [status] twice. • the unit information screen is displayed. 2 1 note • when you are not using a sip server, "sip username" and "sip domain name" will be blank. • the status of communication encryption is displayed under "encryption" and the resolution for sending ...

  • Page 90

    2 press [back] . • the display returns to the screen in use before the step 1 was performed. 90 user manual document version 2013-09 displaying the connection status.

  • Page 91: Activating Enhanced Features

    Activating enhanced features overview of activation keys you can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to page 127. Model no. Product name activation key type target model description kx-vcs301 activation key card (4-p...

  • Page 92: Adding Contacts to The

    Adding contacts to the contact list you can register the information of up to 300 contacts in the contact list. Note • if a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" ...

  • Page 93

    • see page 40 for details about the characters that can be input for address entry. • if the other party has the same sip domain name as yours, you can register only their sip user name. If the other party has a different sip domain name from yours, their sip domain name must be entered along with t...

  • Page 94: Editing Contact Information

    Note • to continue entering another contact, press [b] and repeat steps 3 – 5 . 6. Press [home] . • the home screen is displayed. Editing contact information 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "contact list" and press [enter] . • the contact list screen is disp...

  • Page 95: Call History

    Registering a contact from the call history registering a single-party contact you can register a contact to the contact list from the call history. Note • also, you may not be able to register a sip uri (or sip user name), h.323 extension, or h.323 name from the incoming call history to the contact...

  • Page 96: Changing System

    3. Use [ ][ ] to select the multiple-party entry you want to add as a multiple-party contact, and press [b] . • the contact list registration screen is displayed. 4. Use [ ][ ] to select the necessary items and input information (page 137). 5. Press [g] . • a dialogue box to confirm the saving of se...

  • Page 97: Setting The Date and Time

    6. Use [ ][ ] to select "yes" and press [enter] . • the system settings screen is displayed. 7. Press [home] . • the home screen is displayed. Setting the date and time 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter] . • the system settings scre...

  • Page 98: Making Connection Settings

    "default gateway" : enter the ip address of the default gateway. Note • "ip address" , "subnet mask" , and "default gateway" can be entered only if "ip address" is set to "manual" . • if the value for "ip address" , "subnet mask" , or "default gateway" contains 1 or 2 digits numbers, enter these num...

  • Page 99

    • when "sip" is set to "off" on the call type settings screen (page 115), "encryption (sip)" , "quality of service" , "audio only mode" , "still image quality" , and "displays combined screen" cannot be set. • when "h.323" is set to "off" on the call type settings screen (page 115), "encryption (h.3...

  • Page 100

    Automatically set to "hd" , even if you have specified "full hd" . • when making a 4-party video conference call, the main video camera and sub video camera will be automatically set to "hd" , even if you have specified "full hd" . • the value that you select here does not influence the unit’s opera...

  • Page 101: Making Screen Standby

    – "on" (default): enables the detection of boundary microphones or headset. – "off" : disables the detection of boundary microphones or headset. Note • when not using boundary microphones or headset, set this to "off" . "network connection status" : use [ ][ ] to select whether to display the networ...

  • Page 102: Making Sound Settings

    7. Press [home] . • the home screen is displayed. Making sound settings 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter] . • the system settings screen is displayed. 3. Press [ ] . • the second page is displayed. 4. Use [ ][ ] to select "sound se...

  • Page 103

    4. Use [ ][ ] to select "mic setting" and press [enter] . • the auto settings screen is displayed. Note • if the manual settings screen is displayed, press [b] to return to the auto settings screen. 5. Press [g] . • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to sele...

  • Page 104

    • when using digital boundary microphones and an analogue boundary microphone together, the output settings differ as follows: – digital boundary microphones: manually set output – analogue boundary microphone: monaural output • for the settings shown in the following diagrams, the left/right channe...

  • Page 105: Making Remote Control

    Settings will not match the location of the digital boundary microphone. Making remote control settings you can specify a remote control id from 1, 2, or 3 for both the remote control and the unit. The unit responds to signals from any remote control with the same remote control id as itself. If you...

  • Page 106: Making Language Settings

    When "remote id enable" is set to "off" (page 105): the system settings screen is displayed. Press [home] to return to the home screen. 9. Use the following procedure to change the id of the remote control. 1. Press and hold [·] and [#] at the same time. 2. Within 2 seconds after you release the but...

  • Page 107: Making Multicast Setting

    3. Press [ ] four times to select the fifth item from the top, press [enter] . 4. Press [ ] . • the second page is displayed. 5. For kx-vc300: press [ ] twice to select the third item from the top, press [enter] . For kx-vc600: press [ ] three times to select the fourth item from the top, press [ent...

  • Page 108: Performing System

    7. Use [ ][ ] to select "yes" and press [enter] . • the system settings screen is displayed. 8. Press [home] . • the home screen is displayed. Performing system maintenance display unit information you can view the setting information for the unit. 1. Press [menu] . • the menu screen is displayed. 2...

  • Page 109: Performing A Network Test

    3. Press [ ] three times. • the fourth page is displayed. 4. Use [ ][ ] to select "enhancement" and press [enter] . • the enhanced feature confirmation screen is displayed. Note • for details about "activated features" , refer to page 128. 5. Press [home] . • the home screen is displayed. Performing...

  • Page 110: Performing Remote

    2. Use [ ][ ] to select "settings" and press [enter] . • the system settings screen is displayed. 3. Press [ ] three times. • the fourth page is displayed. 4. Use [ ][ ] to select "self diag." and press [enter] . • the self diagnosis screen is displayed with the dialogue box. Note • you can hide or ...

  • Page 111: Displaying The Licence

    Displaying the licence information you can display information about the licence and open source software. 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter] . • the system settings screen is displayed. 3. Press [ ] four times. • the fifth page is ...

  • Page 112: Making Administrator

    Making administrator menu settings note • if a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" and press [enter] . • when "yes" is selected, you can answer a video conferen...

  • Page 113: Making Encryption Settings

    3. Use [ ][ ] to select the following items and enter a password (4–10 digits): "current password" : enter the current password (default: 00000000). "new password" : enter the new password. "retype new password" : enter the new password again. Note • please change the default login password the firs...

  • Page 114: Making Software Update

    "encryption key (sip)" : enter an encryption key (4 to 256 characters [alphanumeric, space, symbols]) (page 137). Note • &, , comma (,), double quotation mark (") cannot be entered. • while being entered, the characters of the encryption key are displayed, but once the settings are saved, all the ch...

  • Page 115: Making Connection Mode

    Making connection mode setting 1. Log in to the administrator menu (page 112). • the administrator menu screen is displayed. 2. Use [ ][ ] to select "connection mode" and press [enter] . • the connection mode setting screen is displayed. 3. Press [enter] , use [ ][ ] to select the desired connection...

  • Page 116: Making Sip Settings

    "h.323" : use [ ][ ] to select "on" (default) or "off" . Note • when "off" is selected, you cannot use a gatekeeper and h.460 even if "on" is selected for "gatekeeper" and "h. 460" (page 118). "default call type" : use [ ][ ] to select "sip" (default) or "h.323" . Note • the call type that you selec...

  • Page 117

    "sip username" : enter the sip user name. Alphanumeric characters and the symbols . = * + _ - $ ! ? / ' ( ) can be entered (up to 60 characters). "sip domain name" : enter the sip domain name. Alphanumeric characters and the symbols . And - can be entered (up to 128 characters). Note • enter a stand...

  • Page 118: Making H.323 Settings

    Making h.323 settings note • these settings can only be made in ip mode (page 115) and when "h.323" is set to "on" on the call type settings screen. • when connecting to an mcu by entering the mcu’s conference room number@ip address, "sip server" (page 116) and "gatekeeper" must be set to "off" . • ...

  • Page 119: Making Static Nat Settings

    • when the authentication password is displayed as asterisks (*), pressing [y] deletes the entire authentication password. "h.460" : use [ ][ ] to select "on" or "off" (default). • this setting is available only when "off" is selected for "static nat" (page 119) and "on" is selected for "gatekeeper"...

  • Page 120

    "sip (2-point)" : enter the port number for 2-party video conference calls ( 5000 – 5099 ) for communication using a sip server (default: 5060 ). Note • if the port number is changed, the ip address and the changed port number (ip address: port number) will be displayed for the unit information on t...

  • Page 121: Making Codec Settings

    Making codec settings these settings determine which codecs are enabled and disabled. When using h.323, "h.323 / video system (h.264)" and "h.323 / audio system" can be enabled or disabled for each codec. When using sip, select a pattern in which "sip / video - audio system" is enabled. Note • chang...

  • Page 122

    Codec extension basic video baseline profile (single nal unit) enabled enabled baseline profile (non-interleaved) enabled disabled high profile (non-interleaved) enabled disabled high profile (for hdvc) enabled enabled audio g.711 (a-law) enabled disabled g.711 ( -law) enabled disabled g.722 enabled...

  • Page 123: Making Audio Input/output

    Making audio input/output settings note • these settings are for adjusting the audio handling. • "echo canceller" and "auto gain control" should normally be set to "on" . Changing either of these settings to "off" may result in degradation of the sound quality during a video conference call. • "outp...

  • Page 124: Making Hdmi Settings

    3. Use [ ][ ] to select "gui settings" and press [enter] . • the gui settings screen is displayed. 4. Use [ ][ ] to select the following items for input: "new contact" menu : use [ ][ ] to select "on" (default) or "off" . • if you select "off" , the contact list registration screen is not displayed ...

  • Page 125: Exporting Data

    3. Use [ ][ ] to select "hdmi settings" and press [enter] . • the hdmi settings screen is displayed. 4. Use [ ][ ] to select the following items for input: "one touch play" : use [ ][ ] to select "on" or "off" (default). Note • normally, select "off" . Changing this settings to "on" may cause the im...

  • Page 126: Importing Data

    4. Use [ ][ ] to select "export data" and press [enter] . • the data export screen is displayed. 5. Press [enter] . • the data export begins. Note • while the data is being exported, do not remove the usb memory device. This could damage the unit or corrupt the data. • the data saved to the usb memo...

  • Page 127: Activating Enhanced Features

    5. Use [ ][ ] to select "import data" and press [enter] . • the data import screen is displayed. 6. Use [ ][ ] to select the following items for input: "usb directory" : specify the directory that contains the data, from "root" , or "/01"–"/16". "data" : specify the data that will be imported, from ...

  • Page 128: Updating Software

    3. Use [ ][ ] to select "enhancement" and press [enter] . • the software enhancement screen is displayed. Note • features that have already been activated are displayed in "activated features" , as follows: – "4-point connection" : the feature for making multiple-party video conference calls is enab...

  • Page 129

    3. Use [ ][ ] to select "software update" and press [enter] . • the software update screen is displayed. 4. Use [ ][ ] to select "update method" and press [enter] . 5. Use [ ][ ] to select "network" or "usb" and press [enter] . – "network" : updates the software from the network. – "usb" : updates t...

  • Page 130: Initialising A Video Camera

    A. Check the settings for "dns server" or "primary dns server" in network settings (page 97) (or local site settings when a local site is selected [page 131]). Then, try updating the software again. When "dns server" is set to "auto" , the dhcp server may be the cause of the problem. In this case, c...

  • Page 131: Making Local Site

    3. Use [ ][ ] to select "system initialize" and press [enter] . • a dialogue box confirming whether you want to start the system initialisation is displayed. 4. Use [ ][ ] to select "yes" and press [enter] . • the system will automatically restart to complete the system initialisation. Note • after ...

  • Page 132

    Note • if the required settings are not specified on all of the screens, pressing [g] on any of the screens will not save the settings. Save the settings only after you have specified all the required settings. The following settings are required: – "local site name" – "ip address" (when "manual" is...

  • Page 133

    Note • if one of the other parties is using a software version older than 2.30 (not including 2.30), "motion" will be selected. "max resolution" : press [enter] and use [ ] [ ] to select the maximum display resolution of the main video camera and sub video camera used during a video conference call....

  • Page 134

    Note • "primary dns server" and "secondary dns server" can be entered only if "dns server" is set to "manual" . • if the value for "primary dns server" or "secondary dns server" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: the ip address is [192...

  • Page 135: Selecting A Local Site

    6. Use [ ][ ] to select "yes" and press [enter] . • the select local site screen is displayed. 7. Press [home] . • the home screen is displayed. Selecting a local site 1. Press [menu] . • the menu screen is displayed. 2. Use [ ][ ] to select "select local site" and press [enter] . • the select local...

  • Page 136

    3. Use [ ][ ] to select the local site you want to edit. 4. Press [b] . • the local site edit screen is displayed. 5. Use [ ][ ] to select the item you want to edit, and then make any changes. 6. Press [g] . • a dialogue box to confirm the saving of settings is displayed. 7. Use [ ][ ] to select "ye...

  • Page 137

    Inputting letters and numbers you can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to ...

  • Page 138

    Table 1 english (us)/english (uk) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number...

  • Page 139

    Table 2 german button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 a...

  • Page 140

    Table 3 french (fr)/french (cfr) button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number ...

  • Page 141

    Table 4 italian button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 ...

  • Page 142

    Table 5 spanish button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 ...

  • Page 143

    Table 6 dutch button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 a ...

  • Page 144

    Table 7 portuguese button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1...

  • Page 146

    Table 9 russian continued on next page button cyrillic mode latin mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode number mode 1 1 А Б В Г а б в г 2 2 Д Е Ё Ж З д е ё ж з 3 3 И Й К Л и й к л 4 4 М Н О П м н о п 5 5 Р С Т У р с т у 6 6 Ф Х Ц...

  • Page 147

    Continued from previous page button uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode 1 1 1 1 a À Á Ã Ä Å Æ b c Ç a à á â ã ä å æ b c ç 2 a à á â ã ä å æ b c ç ...

  • Page 149: Switching The Input Mode

    Switching the input mode each time [b] or [r] is pressed, the input mode will be switched in the following cycle: • [b] (when japanese is selected for the display language) : katakana mode ® latin mode ® number mode [b] (when a language other than japanese or russian is selected for the display lang...

  • Page 150

    Changing the remote control batteries for users in taiwan only 1. Open the cover. 2. Take out the r6 (aa) batteries. 3. Insert new batteries (r6 [aa] dry cell), minus side first, then close the cover. 150 user manual document version 2013-09 m i s c e l l a n e o u s miscellaneous.

  • Page 151: Cleaning The Unit

    Cleaning the unit when cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a wel...

  • Page 152: Troubleshooting

    Troubleshooting if a problem is occurring with the operation of the device, check here for possible solutions. Before proceeding check all connections to make sure they are secure, and that power is flowing from the outlet that the unit is plugged into. Basic operation problem cause and solution the...

  • Page 153

    Problem cause and solution operation is unresponsive or incorrect. • cables or cords may not be connected properly. → check that all cables to the unit are connected properly (page 22). • an error has occurred. → turn off the unit and restart it. • there may be a problem with your communication line...

  • Page 154

    Problem cause and solution you cannot control your own video camera (main or sub video camera) with the remote control. • your video camera is not a video camera supported by this unit. → use a video camera that is supported by this unit. For details, contact your dealer. • you are trying to use a f...

  • Page 155

    Problem cause and solution cannot connect with another party. • the lan cable is not connected properly. → check that it is connected to the unit properly (page 22). Perform a network test by entering the ip address of the other party, and then confirm the connection to the other party (page 109). •...

  • Page 156

    Problem cause and solution • when making a video conference call by entering an mcu’s conference room number@ip address, "sip server" or "gatekeeper" is set to "on" . → change the "sip server" and "gatekeeper" settings to "off" (page 116, page 118). • the internet connection is not established. → so...

  • Page 157: Audio

    Problem cause and solution the maximum bandwidth changes during a video conference call. • the maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties. → if there is a problem wi...

  • Page 158

    Problem cause and solution the sound cuts out. • you are too far from a microphone. → speak close to a microphone. • the microphone or unit is being moved during a video conference call. → do not move the unit or the microphone during a video conference call. • the microphone is being obstructed. → ...

  • Page 159: System Settings

    Problem cause and solution the orientation of the image and sound do not match (the voice of a person on a side of the screen comes from the opposite side’s speaker, etc.). • the speakers are not properly positioned. → position speakers on either side of the display and check that the left/ right wi...

  • Page 160

    Message cause and solution check the main camera connection. • a cable or cord is not properly connected. → check that all cables to the unit are connected properly (page 22). • the signal input from the main video camera is invalid. → a valid signal cannot be received from the connected main video ...

  • Page 161

    Message cause and solution sub-camera source is not compatible. • a cable or cord is not properly connected. → check that all cables to the unit are connected properly (page 84). • the signal input from the sub video camera is invalid. → a valid signal cannot be received from the connected sub video...

  • Page 162

    Message cause and solution check sub camera setting. Set sub camera operating frequency to n hz. If [#] is pressed, the system enters safe mode after restart. Note • the field frequency setting of the unit ( 50 or 60 ) is represented by n . • a video camera with a different field frequency to the un...

  • Page 163

    Message cause and solution received remote control id ( n1 ). The unit current setting is ( n2 ). Press [home] button using the correct remote control, or setup remote control as follows. 1. Press [.] and [#] at the same time. 2. Within 2 seconds, press [ n2 ]. 3. Press [home] to finish, this messag...

  • Page 164

    Message cause and solution invalid primary dns server address. • the ip address contains an invalid value. → enter the ip address correctly. The correct format is xxx.Xxx.Xxx.Xxx (dotted format decimal notation). If the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do no...

  • Page 165

    Message cause and solution call failed due to insufficient bandwidth setting on called site. • the other party’s maximum bandwidth is set to a value that cannot support 3-party/4-party video conference calls. → ask the other party to change their maximum bandwidth setting. Feature is not available w...

  • Page 166

    Message cause and solution invalid gatekeeper address. • the format of the gatekeeper’s ip address that you entered is invalid. → enter the gatekeeper ip address correctly, in the format xxx.Xxx.Xxx.Xxx (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as t...

  • Page 167: Miscellaneous

    Miscellaneous problem cause and solution "safe mode" is displayed on the screen. Note • when "safe mode" is displayed on the screen, you cannot connect to the network, make video conference calls, or perform certain settings (self diagnosis, performing a network test, etc.). • a standard definition ...

  • Page 168: System Specifications

    System specifications video compression method h.264 compatible resolutions • 1920 ´ 1080p • 1920 ´ 1080i • 1280 ´ 720p • 1280 ´ 540p • 960 ´ 540p • 768 ´ 432p • 704 ´ 480p • 512 ´ 288p • 352 ´ 240p camera input resolution 1920 ´ 1080i pc input resolutions vga, svga, xga, hd, wxga audio compression ...

  • Page 169

    Video output hdmi ´ 1, rca (component) ´ 1 audio input kx-vc300: analogue boundary microphone port ´ 1, rca (stereo) ´ 1, stereo mini-plug (headset) ´ 1 kx-vc600: analogue boundary microphone port ´ 1, digital boundary microphone port ´ 1, rca (stereo) ´ 1, stereo mini-plug (headset) ´ 1 audio outpu...

  • Page 170: Index

    Index a activating enhanced features 91, 127 enabling multiple-party video conference calls (kx-vc300 only) 91 enabling the sending of images in full hd resolution (kx-vc300 only) 91 activation key 91 activation key card for 1080 full hd (kx-vcs401) 91 activation key card for 4-point connection (kx-...

  • Page 171

    Screen layout, changing (3-party call) 57 screen layout, changing (4-party call) 60 screen standby mode 28 screen standby, setting 101 security 15 self diagnosis, performing 109 software update, setting 114 sound, setting 102 specifications, system 168 sub video camera, viewing 84 system initialisat...

  • Page 172

    Pnqx3813ua copyright: this material is copyrighted by panasonic system networks co., ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of panasonic system networks co., ltd. Panasonic system networks co., ltd. 2...