QTek s100 User Manual - Activesync Problems

Pocket PC Phone User Manual

190

Pocket PC Phone User Manual

191 

ActiveSync Problems

Problem

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ActiveSync operation cannot be 

performed or connected.

Solution

1     Make  sure  the ActiveSync  cradle/cable  is  connected 

securely.

2     Make  sure  you  have  installed  the 

ActiveSync  software 

included on the 

Companion CD.

3     Make sure you selected the appropriate local 

USB from File 

Menu Connection Settings in the ActiveSync Manager 

window on your desktop computer.

4     If ActiveSync still doesn't work, remove and re-install the 

ActiveSync software on your PC.

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ActiveSync  is  connected,  but 

data cannot be synchronized.

On your desktop computer, check the 

Tools Menu > Options 

> the Sync Options tab in the ActiveSync Manager window 

to see if the information type for the program you want has 

been  selected  for  synchronizing.  See  more  details  about 

synchronizing information in Chapter 4.