Radiforce RX350 Installation Manual - ●
30
Chapter 6 Troubleshooting
Problem
Possible cause and remedy
6. The power turns off during operation and
no image is displayed.
•
The monitor power is turned off automatically when the
internal temperature is extremely high.
•
Change the installation location or environment, and then
turn it on again a few minutes later.
- The ventilation slot must not be closed.
- There is no high temperature object around.
•
If the power is not turned on even after the installation
location or environment has changed, contact your local
EIZO representative.
Attention
•
Do not block the ventilation hole of the monitor. Do not use
the monitor in a place with poor ventilation.
7. Integrated Front Sensor stays out.
•
Turn the main power off and on again.
8. It takes time to start RadiCS.
•
Connect the attached USB cable.
9. SelfCalibration/Grayscale Check failure
•
Refer to the error code table in the “Instructions for Use”.
•
If an error code that does not appear in the error code
table is displayed, contact your local EIZO representative.
Attention
•
Do not touch the Integrated Front Sensor.
10. Time is not displayed correctly in the
history of SelfCalibration/Grayscale
Check.
•
Execute Monitor Detection using RadiCS/RadiCS LE. For
details, refer to RadiCS/RadiCS LE User’s Manual.
●
Error code table
Error Code
Description
0***
•
Errors that occurred during SelfCalibration
1***
•
Errors that occurred during Grayscale Check
*1**
•
Errors that occurred during DICOM
*2**
•
Errors that occurred during CAL1
*3**
•
Errors that occurred during CAL2
**10
•
The product maximum brightness may be lower than the target brightness.
•
Lower the target brightness.
**11
•
The product minimum brightness may be higher than the target brightness.
•
Raise the target brightness.
**34
•
The sensor may not have come out during calibration, or light may have entered the
•
sensor.
•
Turn off the main power, wait for a few minutes before turning the power back on, and
•
then execute SelfCalibration/Grayscale Check again.
**61
•
The sensor may not have come out.
•
Check whether there is any foreign object near the sensor.
•
Execute SelfCalibration/Grayscale Check again.
**95
•
The execution conditions for SelfCalibration/Grayscale Check may not be appropriate.
•
Check the execution conditions and reset them if necessary.