RAINSMART RainSmart User Manual - page 16
9.
TROUBLE SHOOTING
NOTE:
A
pump failure will result in loss of water supply to the connected points. It is possible to manually switch to
mains supply. This is a feature of
RainSmart
TM
. If a pump failure resulted in an automatic “Change Over” to Mains
Supply, as occurs with some other systems, you would be unaware that mains water was being used when instead you
wished to use rain water from the rain water tanks. This would be defeating the purpose of the purchase of the
RainSmart
TM
.
In the unlikely event of a “Pump Failure”, remove power from the
RainSmart
TM
unit. This will result in automatic
“Change Over” to the “Mains Supply”. The pump can now be disconnected and repaired.
TABLE 1 - FAULT CONDITIONS
- The fault conditions table refers to tests outlined TABLE 2 – GENERAL TESTS.
Symptom
Conditions - Suggested Resolutions
1
No water Supply at all
Tank has ample rainwater and indicator shows “Rain Water”
Perform General Test E (Verify pump outlet)
Check pump for loss of prime
Pump May be faulty
Rainwater tank is empty and the indicator light shows “Rain Water”
Perform General Test B (verify rain water level)
Perform General Test B2 (Verify float sensor)
2
No water being delivered by
pump
Perform General Test A (verify
RainSmart
TM
power supply)
Perform General Test E (verify pump outlet). If
RainSmart
TM
pump supply ok,
pump may have loss of prime or may be faulty
3
Poor Water Pressure
If there is a filter “In Line” this may require replacement or cleaning
If the pump has to lift water (especially if the rainwater tank is getting lower) , it
is possible that “cavitation” has occurred and pump has lost prime
Is the pump suitable for the operating condition?
Pump Capacity may be not adequate for the application
4
Pump will not switch off
Ensure that all supply points connected to
RainSmart
TM
are OFF including toilet not
running
There could be a leak in water line or washing machine/Toilet
Pump pressure sensing mechanism has failed
5
Pump will not switch on
Perform General Test E (verify pump outlet)
If this all works OK, Plug the pump into a normal power outlet and test. Turn
rainwater tap on: if the pump does turn on it is faulty
6
Pump still running when mains
water in use
Pump may be in manual mode and an external rainwater tap left on.
If
RainSmart
TM
has “Pump Auto” & “Mains Water” indicators ON, the Control
unit has failed