Rioworks PURCA User Manual - Getting Help

Getting Help 

If a problem arises with your system during installation or OS operating, you 

should ask your dealer for help first as your system has most likely be 

configured by them. They always have the best idea and quick response for 

your symptoms. If your dealer is near to your locations, you should bring your 

system to them to have it quickly serviced instead of attempting to solve the 

problem by yourself. Besides these, RIOWORKS also provides some helpful 

resources to help you. 

1.  Select RIOWORKS 

TM 

‘s website at 

www.rioworks.com  

and navigate to 

this product page which contain links to product updates such as Jumper 

settings or BIOS updates. 

2.  FAQ sections on RIOWORKS Website are often helpful since other user’s 

questions are often your own. 

3.  Email us at: 

sales@rioworks.com  

and we will try to answer your questions 

within 24 hours . Before you email your symptom to

 sales@rioworks.com 

ease fill in the symptom report form in order to let our engineers solve 

your problem quickly.   

Overview 

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