Riso 3010 Troubleshooting Manual - page 13
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ComColor Series Troubleshooting Guide 01
Load paper in Feed Tray1 (Feed
Tray2/Feed Tray3).
Feed Tray1, Feed Tray2, or Feed Tray3 is empty.
Load paper.
To change the size or type of the paper, change the setting of the feed tray on the
operation panel.
Load paper in the paper feed tray.
The feed tray has been set to [Auto] and paper corresponding to the specified
paper size and type for the job is not loaded in the tray set in [Tray selection].
Load the specified type of paper. Otherwise, press [Change tray] to change the
feed tray to other than [Auto] or set [Auto] for a tray loaded with the specified
paper in [Tray selection].
There is no paper in any feed tray. Load paper.
Load paper in the Standard Tray.
The standard tray is empty.
Load paper.
To change the size or type of the paper, change the setting of the feed tray on the
operation panel.
Load slip sheets in the following tray.
Selected tray:
There is no paper; or, the wrong size paper has been loaded in the specified tray.
Load the right kind of paper in the specified tray.
Paper feed as "Envelope" is not
available.
Change setting and press the
[START] key.
When the [Feed ctrl.] for the standard tray has been set to [Envelope], duplex
printing cannot be performed for paper other than envelopes. Either press [Select
tray] to change the tray, or set the [Feed ctrl.] for the tray being used to other than
[Envelope].
Ready to resume.
Press the [Confirm] button.
The paper jam has been cleared.
Press [Confirm] and resume operations.
Scan file cannot be saved.
Check the setting of storage
destination.
Failed to save the scanned data. Check the following and save the data again.
• Network configuration for the storage server
• Problem with the storage server
• Connection of network cables
• Settings of [Directory] for the scanned data
Sending is incomplete.
Failed to send an e-mail. Check the following and send the e-mail again.
• Destination setting
• Mail server settings
• Problem with send data
• Problem with the mail server
The face down tray is full. Remove
the paper.
The paper outputted to the output tray exceeded the maximum load capacity.
Remove the paper and press [Cancel] or the [STOP] key to close the error
message screen.
The file of this name exists
preservation ahead.
Are you sure to overwrite it?
A file having the same name exists already in the [Directory] (USB flash device) .
To overwrite, press [Continue]. To change the file name and save, press [Cancel]
and save the file again.
The finisher stapler unit (punching
unit/top tray unit/stacking tray unit/
booklet tray unit) is not connected.
Check the connection.
The finisher units are not connected.
Contact your dealer (or authorized service representative).
The finisher top tray (stacking tray/
booklet tray) is full.
Remove the paper.
The paper outputted to each tray exceeds the maximum load capacity. Remove
the paper and press [Cancel] or the [STOP] key to close the error message
screen.
Message
Action to Take