SAGEMCOM D16V User Manual - page 27
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Communications repair centre will use the production date as its reference for establishing the
guarantee status of the product.
Apart from all legal obligatory rules, Sagem Communications, do not give any Guarantee, either
implicit or explicit which is not set force in the present section, and can not be held responsible for
any direct or indirect, material or immaterial damage, either in or out of the frame of the present
guarantee.
If any provision of this guarantee shall be held to be in whole or in part invalid or illegal due to an
obligatory rule applicable to consumers pursuant to their national legislation, such invalidity or
illegality shall not impair or affect the remaining provisions or parts of this guarantee.
This guarantee does not affect the Customer statutory rights.
B) Exclusions From Guarantee
Sagem Communications shall have no liability under the guarantee in respect of:
x
Damage, defects, breakdown or malfunction due to one or more of the following:
o Failure to properly follow the installation process and instructions for use o An external
cause to the equipment (including but not limited to: lightening, fire, shock, vandalism,
inappropriate conditions of electrical network or water damage of any nature)
o Modifications made without the written approval of Sagem Communications o Unsuitable
operating conditions, particularly of temperature and humidity
o Repair or maintenance of the equipment by persons not authorised by Sagem
Communications
x Wear and tear from normal daily use of the equipment
and its accessories
x Damage due to insufficient or bad packaging of equipment when returned to Sagem
Communications
x Usage of new versions of software without the previous approval of
Sagem Communications
English
x Work on any equipment or software modified or added without the prior written consent of
Sagem Communications
x Malfunctions not resulting from the Equipment or from software
installed in user workstations for the purpose of use of the equipment.
Communication problems related to an unsuitable environment including:
o Problems related to access and/or connection to the Internet such as interruptions by access
networks or malfunction of the line used by the subscriber or his correspondent
o Transmission faults (for example poor geographical coverage by radio and TV transmitters,
interference or poor line quality)
o Local network faults (wiring, servers, workstations) or the failure of the transmission network
(such as but not limited to interferences, fault or poor quality of the network)
o Modification of the parameters of the cellular or broadcast network carried out after the sale
of the Product
x Normal servicing (as defined in the user guide supplied with the equipment) as well as
malfunctioning due to servicing not being carried out. Servicing costs are in any event always
borne by the customer.
x Malfunctions resulting from the usage of products, consumables or accessories not compatible
with the equipment.
C) Out of Guarantee Repairs
In the cases set forth in B) as well as after expiry of the guarantee period, the customer must ask
the Authorised Sagem Communications Repair Centre for a cost estimation prior to work being
carried out.
In such cases, the repair and delivery costs will be invoiced to the customer.
The foregoing shall apply unless otherwise agreed in writing with the customer and only for the
United Kingdom and Ireland.