TDK Velocd Manual - Troubleshooting
TROUBLESHOOTING
(continued)
Can’t create a CD using CD-R or
CD-RW media.
Can’t hear an audio CD through the
veloCD headphone jack.
Can’t read a session after a
successful write.
Can’t eject the CD.
The drive does not power up.
The computer does not start up.
1. A buffer underrun occurred. Either select a slower speed or enable Buffer
Underrun Protection in your software.
2. Disable all other functions and applications that could interrupt the stream of
information.
3. Make sure that the media does not have any fingerprints, dirt or scratches
on the surface.
4. Check to see if the CD-RW already has data written on it.
Erase or format the CD-RW.
1. To get sound from the veloCD’s headphone jack, you must play back your audio
disc in analog mode. Check that the settings in your audio software are enabled
to allow analog playback.
1. See if you can read the disc in another CD-ROM player.
Directory information could be corrupt.
2. Make sure that you closed or finalized the session.
1. Shut down the computer and power off the drive, then power on the drive
and use the eject button.
2. If other methods failed, use the emergency eject hole. Use the supplied
emergency ejector pin by pushing it in the emergency hole in a steady manner
until the tray is released.
1. Make sure the drive is properly connected to a "live" outlet using the supplied
power cable or try reconnecting the cable.
1. Make sure the USB 2.0 interface card is installed properly.
Check the manual that came with the card for details.
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