VeriFone HICAPS VX680 Quick Manual

Summary of HICAPS VX680

  • Page 1

    Tms, vx680 card sales & refunds quick guide, 0414, v1 card sales & refunds quick guide verifone vx680 1. Chip & pin sales 2. Contactless (where active) 3. Card not present (cnp) sales 4. Refund process 5. Receipts for full details, also refer to your main vx680 user guide important: to be paid for y...

  • Page 2

    Tms, vx680 card sales & refunds quick guide, 0414, v1 1. Chip & pin sale process (cardholder present) when accepting payment by credit or debit card when the cardholder is present at the time of the transaction. For additional information, also see your main vx680 user guide (section 1.3, page 12). ...

  • Page 3

    Tms, vx680 card sales & refunds quick guide, 0414, v1 2. Contactless (cardholder present) contactless is a feature on some debit and credit cards that makes purchases quicker and more convenient for both retailers and consumers. When making a total payment below a certain limit, a card featuring con...

  • Page 4

    Tms, vx680 card sales & refunds quick guide, 0414, v1 step 6 3. Card not present (cnp) sale process when accepting payment by credit or debit card when the cardholder is not present at the time of the transaction e.G. Telephone order / mail order. For additional information, also see your main vx680...

  • Page 5

    Tms, vx680 card sales & refunds quick guide, 0414, v1 step 10 note: if there is no cvv2 number touch the blue touchscreen button next to not present or if your customer cannot read the cvv2 number touch the blue touchscreen button next to illegible. In either case continue to step 9. You will be cha...

  • Page 6: 4. Refund Process

    Tms, vx680 card sales & refunds quick guide, 0414, v1 step 4 refund process section 4. Refund process a ‘refund’ is when the value of a transaction is credited back to a card for a sale that may have been processed earlier in the day or on a previous date, for example, when goods are returned. For f...

  • Page 7: 5. Receipts

    Tms, vx680 card sales & refunds quick guide, 0414, v1 5. Receipts sales receipts when the transaction has been authorised the terminal will print the ‘merchant copy’ sales receipt. Keep the receipt safe and secure for 18 months as you may be asked to provide it in the event of a ‘chargeback’ (i.E. A...

  • Page 8

    Tms, vx680 card sales & refunds quick guide, 0414, v1 fis is a trading name of certegy ltd, registered in england, no.4215488 and certegy (ireland) ltd, registered in the republic of ireland, no. 126879. Services are covered by the financial ombudsman services (in the uk). Calls to and from the comp...