VeriFone HICAPS VX680 Quick Manual - page 5
TMS, Vx680 Card Sales & Refunds Quick Guide, 0414, v1
Step
10
Note: If there is no CVV2 number touch the blue touchscreen button next to NOT PRESENT
or if your customer cannot read the CVV2 number touch the blue touchscreen button next
to ILLEGIBLE. In either case continue to Step 9. You will be charged an Exception Fee if the
CVV2 number is not provided on CNP transactions - refer to your Schedule of Fees.
If the customer can provide the CVV2 number touch the blue
touchscreen button next to PReSenT, key in the CVV2 number
and press the green enTeR Key on the bottom row of keypad
buttons.
This step refers to AVS (Address Verification Service). enter the
customer’s house number and press the green enTeR key on the
bottom row of keypad buttons. If a house name, leave blank and
press the green enTeR key on the bottom row of keypad buttons.
Note: This service is not available to merchants in the Republic
of Ireland, who should press the green ENTER key on the
bottom row of keypad buttons, to continue.
You will then be asked for the customer’s postcode. Only enter
the numbers from the customer’s postcode. e.g. for B91 2AA, key
912 and press the green enTeR key on the bottom row of keypad
buttons.
The terminal will connect to elavon to obtain an authorisation.
For every CnP transaction you will be asked to key in the CVV2 number (Card Security Code)
- the last 3 digits (4 digits on American express) found on the signature strip on the reverse of
the card.
3. Card Not Present (CNP) Sale Process, continued
Card not Present Section
For information about Sales Receipts, please see part 5 of this guide.
Enter
customer
postal
code
912
Enter
customer
address
912
Step
7
Step
8
Step
9
Not Present
Present
Illegible
Absent
CVV2 NUMBER IS...