Waldorf AFB 16 User Manual - Product Warranty
Appendix
73
AFB16 User´s Manual
Product Warranty
Thank you for choosing this Waldorf product. It is a dependable device
and is designed to last. However, the potential for defects in material or
workmanship cannot be eradicated completely. This is why we provide an
extended warranty for you. To ensure your unit has full warranty coverage,
mail the receipt and the fully completed warranty card back within 14
days of purchase. This warranty covers all defects in material and
workmanship for a period of one year from the date of original purchase.
During this time, Waldorf-Music AG will repair or replace the product
without charge for materials or labor, provided the product was first
inspected and found faulty by Waldorf-Music AG or an authorized service
center. You must first contact your dealer or distributor by telephone.
Products that were mailed without prior agreement cannot be exchanged
or repaired free of charge. The unit must be insured and sent prepared in
its original package. Please include a detailed description of the defect.
Products that were not send prepared or in the original package will be
returned unopened. Waldorf-Music AG reserves the right to upgrade the
unit with the latest technological advances if necessary. This warranty
does not cover defects due to abuse, operation under other than specified
conditions, or repair by unauthorized persons. The warranty covers only
those malfunctions caused by material or work-manship defects that occur
during normal operation.
Please fill out this warranty card completely, include a copy of the
purchase receipt and send the two items to us in order to ensure the
warranty is valid.
Product Support
If you have any questions about your Waldorf product, feel free to contact
us via one of the four options listed below:
!
Send us an e-mail message. This is the most efficient and fastest way to
contact us. Your questions will be forwarded immediately to the resident
expert and you will quickly receive an answer.
support-waldorf@tsi-gmbh.de
"
Send us a fax. This is as fast as e-mail, but not quite as comfortable for
you and us.
+49 (0) 26 42 - 90 20 8-77
#
Send us a letter. It will take a bit longer, but it is just as dependable as
a fax.
Waldorf-Music AG
Schloß Ahrenthal
53489 Sinzig, Germany
$
If you’re in big hurry, call us, we’ll try to answer your questions right
away.
+49 (0) 26 42 - 99 40 16