Water Right Sanitizer Plus Series Installation Instructions & Owner's Manual - Troubleshooting Guide:
12
Timer does
not display
time of day
A. transformer unplugged
A. reconnect transformer
B. no power at outlet
B. repair or use working outlet
C. defective transformer
C. replace transformer
D. defective PC board
D. replace PC board
Timer does not
display correct
time of day or
time of day
flashes
A. outlet is on a switch
A. use unswitched outlet
B. power outage; transformer was unplugged
from either wall outlet or from PC board
B. reset time of day and replace battery
(see instructions on page 10)
C. defective PC board
C. replace PC board
“Check Salt”
appears on
screen with
audible alarm
A. low salt in brine tank
A. push any button on cover to stop alarm
and add salt to brine tank
B. plugged injector and/or injector screen
B. clean or replace injector and screen
C. drain line plugged or restricted
C. clear drain line restriction
D. chlorine generator probes are dirty
D. clean or replace chlorine generator
E. system drawing in air
E. tighten fittings in brine system
F. system “short brining”
F. clean brine line flow control, check for
bridging or hardened salt around brine
well, increase brine refill time
No softening/
filtering display
when water is
flowing
A. bypass valve in bypass position
A. put bypass in service position
B. meter cable disconnected
B. reconnect PC board
C. restricted/stalled meter turbine
C. remove meter and check for debris
D. defective meter
D. replace meter
E. defective PC board
E. replace PC board
Unit regenerates
at wrong time
of day
A. past power outage
A. reset time of day
B. incorrect time of day displayed
B. reset time of day
C. time of regenerant set incorrectly
C. reset time of regeneration
D. control set at “on 0”
D. check with regeneration time option in
programming
E. control set at “NORMAL + on 0”
E. check with regeneration time option in
programming
TROUBLESHOOTING GUIDE:
PROBLEM
CAUSE
CORRECTION