WBS AV6201A openGear User Manual - page 12
Warranty and Repair Policy
The openGear AV6201A is warranted to be free of any defect with respect to performance, quality, reliability,
and workmanship for a period of FIVE (5) years from the date of shipment from our factory. In the event that
your openGear AV6201A proves to be defective in any way during this warranty period, WardBeck Systems
Ltd. reserves the right to repair or replace this piece of equipment with a unit of equal or superior
performance characteristics.
Should you find that this openGear AV6201A has failed after your warranty period has expired, we will repair
your defective product should suitable replacement components be available. You, the owner, will bear any
labor and/or part costs incurred in the repair or refurbishment of said equipment beyond the FIVE (5) year
warranty period.
In no event shall WardBeck Systems be liable for direct, indirect, special, incidental, or consequential
damages (including loss of profits) incurred by the use of this product. Implied warranties are expressly
limited to the duration of this warranty.
This openGear AV6201A User Manual provides all pertinent information for the safe installation and
operation of your openGear Product. WardBeck policy dictates that all repairs to the openGear AV6201A
are to be conducted only by an authorized WardBeck Systems factory representative. Therefore, any
unauthorized attempt to repair this product, by anyone other than an authorized WardBeck Systems factory
representative, will automatically void the warranty. Please contact WardBeck Technical Support for more
information.
In Case of Problems
Should any problem arise with your openGear AV6201A, please contact the WardBeck Technical Support
Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific shipping
instructions, should you wish our factory to repair your openGear AV6201A. If required, a temporary
replacement module will be made available at a nominal charge. Any shipping costs incurred will be the
responsibility of you, the customer. All products shipped to you from WardBeck Systems Ltd. will be
shipped collect.
The WardBeck Technical Support Department will continue to provide advice on any product manufactured
by WardBeck Systems, beyond the warranty period without charge, for the life of the equipment.
WARDBECK SYSTEMS LTD.
945 Middlefield Road, Unit 9, Toronto, Ontario M1V 5E1
V 416 335 5999 F 416 335 5202 TollFree 800 771 2556
Website: www.ward
beck.com
EMail: sales@ward
beck.com