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Xerox C11 - DocuPrint Color Inkjet Printer User Manual
Summary of C11 - DocuPrint Color Inkjet Printer
Page 1
The xerox docuprint c11 color inkjet printer user guide version 1.0
Page 2: Notice
Copyright © 1999 xerox corporation. All rights reserved. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs ...
Page 3: Contents
Contents i contents ❖ toc-1 safety notes ................................................................ 1 note, caution and warning symbols ...................................... 2 electrical safety ...................................................................... 3 maintenance safety...........
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Toc-2 ❖ docuprint c11 color inkjet printer user guide docuprint c11 printer cd................................................. 1-8 chapter 2 loading print media ............................................... 2-1 printer capacity................................................................... 2-...
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Contents ❖ toc-3 special functions.............................................................. 3-9 indicator light................................................................ 3-10 instructions on the printer.................................................. 3-12 on the printer casing.............
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Toc-4 ❖ docuprint c11 color inkjet printer user guide.
Page 7: Safety Notes
Safety notes ❖ 1 safety notes the xerox docuprint c11 color inkjet printer and its recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer..
Page 8: Note, Caution and Warning
Note, caution and warning symbols 2 ❖ docuprint c11 color inkjet printer user guide note, caution and warning symbols throughout this user guide and the other docuprint guides, several symbols are used to emphasize useful, important and critical information. They are as follows: when these symbols a...
Page 9: Electrical Safety
Electrical safety safety notes ❖ 3 electrical safety • use the power cord supplied with your docuprint c11 printer. • do not place the printer where people may step on the power cord. • do not place objects on the power cord. • do not override or disable electrical or mechanical interlocks. • do not...
Page 10: Maintenance Safety
Maintenance safety 4 ❖ docuprint c11 color inkjet printer user guide maintenance safety • do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • do not use aerosol cleaners. The use of unapproved supplies can cause poor performa...
Page 11: Operational Safety
Operational safety safety notes ❖ 5 operational safety your xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guide...
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Operational safety 6 ❖ docuprint c11 color inkjet printer user guide • do not place the printer near a heat source or in direct sunlight. • do not place the printer in line with the cold air flow from an air-conditioning system. • place the printer on a level, solid surface with adequate strength fo...
Page 13: Getting to Know Your
Chapter 1: getting to know your printer ❖ 1-1 getting to know your printer c h a p t e r 1 introduction ..................................................................... 1-2 printer features ................................................................ 1-3 print speed ...........................
Page 14: Introduction
Introduction 1-2 ❖ docuprint c11 color inkjet printer user guide introduction in this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts. Before you use your printer, make sure that you perform all of the steps outlined in the quick i...
Page 15: Printer Features
Printer features chapter 1: getting to know your printer ❖ 1-3 printer features your docuprint c11 has many features that will help you achieve the printing results you need for your specific print job. This section will help you become familiar with your printer’s features and capabilities. Print s...
Page 16: Resolutions With
Printer features 1-4 ❖ docuprint c11 color inkjet printer user guide resolutions with selected media table 1.1 lists resolution for selected media depending upon the image setting and the quality selected from the print driver. Resident font the resident courier font on the printer has these charact...
Page 17: Character Sets
Printer features chapter 1: getting to know your printer ❖ 1-5 character sets the following table lists the supported character sets for the docuprint c11 printer. Table 1.2 supported character sets character sets character sets cp 210 greece iso 11 - sweden names cp 437 international iso 14 - jis a...
Page 18: Connectivity
Printer features 1-6 ❖ docuprint c11 color inkjet printer user guide connectivity the docuprint c11 comes with a centronics parallel port that accepts a standard, bi-directional ieee 1284 b-type interface cable . The printer’s parallel port supports windows 95/98 plug and play standards. Printer dri...
Page 19: Printer Components
Printer components chapter 1: getting to know your printer ❖ 1-7 printer components the major components of the docuprint c11 are indicated in figure 1.1 below. Figure 1.1 docuprint c11 printer components 1 power button 2 resume button 3 indicator light 4 power cord 5 main tray 6 output tray 7 manua...
Page 20: Docuprint Documentation
Docuprint documentation 1-8 ❖ docuprint c11 color inkjet printer user guide docuprint documentation printer documentation your docuprint c11 was packaged with the following pieces of printed documentation: • quick installation guide which shows you how to get your printer up and running • user guide...
Page 21: Loading Print Media
Chapter 2: loading print media ❖ 2-1 loading print media c h a p t e r 2 printer capacity ............................................................... 2-3 main tray ...................................................................... 2-3 manual feeder slot .........................................
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Loading print media 2-2 ❖ docuprint c11 color inkjet printer user guide t-shirt transfers ........................................................... 2-18 note cards .................................................................. 2-18.
Page 23: Printer Capacity
Printer capacity chapter 2: loading print media ❖ 2-3 printer capacity this chapter will help you understand what kinds of media you can use with the docuprint c11 and how to properly load paper and other media to create the documents you need. Main tray table 2.1 lists the capacity of the main tray...
Page 24: Recommended Media
Recommended media 2-4 ❖ docuprint c11 color inkjet printer user guide recommended media the c11 supports printing on: • plain paper • transparencies • high resolution/coated papers • photo/glossy papers • envelopes • note cards • t-shirt transfers • banner paper media weights the c11 supports the fo...
Page 25: Media Sizes
Recommended media chapter 2: loading print media ❖ 2-5 media sizes table 2.2 lists the media sizes acceptable to the printer. The printer cannot detect the size of the media you are inserting. Always verify that the size of the media you use corresponds to the setting in your printer driver. Table 2...
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Recommended media 2-6 ❖ docuprint c11 color inkjet printer user guide envelope b5 176 x 125mm envelope com #10 4.13 x 9.5” envelope c5 162.1 x 228.9mm envelope c6 114 x 162mm envelope dl 110 x 220mm envelope monarch 3.875 x 7.5” note card 1 4 x 6” note card 2 5 x 8” note card a6 105 x 148.5mm user d...
Page 27: Loading Media
Loading media chapter 2: loading print media ❖ 2-7 loading media you can insert media in stacks of up to 150 sheets (20 lb/ 75 g/m 2 ) through the main tray or one at a time through the manual feeder slot. Feed sequence when paper is inserted into both the main tray and manual feeder slot at the sam...
Page 28: Loading The Main Tray
Loading the main tray 2-8 ❖ docuprint c11 color inkjet printer user guide loading the main tray this section includes instructions for loading paper into the main tray. Loading standard size media do not add new paper to paper that is already in the main tray without first removing and fanning it to...
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Loading the main tray chapter 2: loading print media ❖ 2-9 3 place a stack of paper in the tray with the print side down and the top edge going in first. Do not overload the tray. 4 push the width guides until they touch the edges of the paper. 5 slide the length guide up until it touches the bottom...
Page 30: Loading Envelopes Or
Loading the main tray 2-10 ❖ docuprint c11 color inkjet printer user guide loading envelopes or small format media 1 lift the output tray. 2 flip up the small format media guide. 3 slide the length guide out toward you. Push the width guides open..
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Loading the main tray chapter 2: loading print media ❖ 2-11 4 place a stack of envelopes in the tray. Envelopes must be inserted with their short side as the leading edge, the printing side face down, and the sealing flap on the left. 5 push the width guides until they touch the edges of the envelop...
Page 32: Loading Banners
Loading the main tray 2-12 ❖ docuprint c11 color inkjet printer user guide loading banners the following figures illustrate how to load banners. 1 lift the output tray. 2 slide the length guide out toward you. Push open the width guides. 3 load a stack of banner paper into the tray. Make sure the ba...
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Loading the main tray chapter 2: loading print media ❖ 2-13 4 push the width guides until they touch the edges of the paper. 5 slide the length guide forward until it touches the bottom edge of the paper stack. Then lower the output tray and pull down the end stop..
Page 34: Loading Media Through The
Loading media through the manual feeder slot 2-14 ❖ docuprint c11 color inkjet printer user guide loading media through the manual feeder slot single sheets can be loaded through the manual feeder slot. This illustration demonstrates the loading positions for feeding a single sheet into the printer ...
Page 35: Media Selection Tips
Media selection tips chapter 2: loading print media ❖ 2-15 media selection tips the following media tips can affect the productivity of your printer. See the supplies/options guide for specific recommendations. • sub-standard paper can affect the quality of printing. Buy quality paper designed for i...
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Media selection tips 2-16 ❖ docuprint c11 color inkjet printer user guide • when using user-defined, non-standard size paper, remember to select the appropriate paper type in your printer driver. • heavily printed pages tend to curl and may not stack correctly. They also tend to stain the back of th...
Page 37: Special Printing Media
Special printing media chapter 2: loading print media ❖ 2-17 special printing media for optimum printing quality, you should always use printing media specifically indicated for inkjet printers. See the supplies/options guide for recommended media types. Envelopes you can insert up to 25 envelopes i...
Page 38: T-Shirt Transfers
Special printing media 2-18 ❖ docuprint c11 color inkjet printer user guide t-shirt transfers always use t-shirt transfers specifically designed for inkjet printers so they can absorb the ink correctly. You can insert up to five transfer sheets at a time through the main tray. Note cards your printe...
Page 39: Printing
Chapter 3: printing ❖ 3-1 printing c h a p t e r 3 printer driver settings ...................................................... 3-2 driver features ............................................................... 3-2 optimum printer driver settings ..................................... 3-5 operator...
Page 40: Printer Driver Settings
Printer driver settings 3-2 ❖ docuprint c11 color inkjet printer user guide printer driver settings always make sure that you select the paper source, paper type, and paper size features in your printer driver that correspond to the printing media you intend to use. This is particularly important fo...
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Printer driver settings chapter 3: printing ❖ 3-3 image settings provides settings for printing the job. • intelligent color : the printer analyzes the document in order to apply the best settings according to the requested output. This is the default. • manual : opens the image quality option box t...
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Printer driver settings 3-4 ❖ docuprint c11 color inkjet printer user guide paper source displays a pull-down list for selecting the paper input source. • auto select : paper is fed automatically from the manual feeder slot or main tray. • manual : paper can only be fed from the manual feeder slot. ...
Page 43: Optimum Printer
Printer driver settings chapter 3: printing ❖ 3-5 optimum printer driver settings table 3.2 lists recommended printer settings based upon the document elements and the paper type. Table 3.2 printer setting recommendations document type paper type print quality setting image setting printing resoluti...
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Printer driver settings 3-6 ❖ docuprint c11 color inkjet printer user guide photographs plain normal intelligent color 600 x 600 photo realistic colors coated normal manual > photo 600 x 600 photo realistic colors photographic high quality manual > photo 1200 x 1200 photo realistic colors/ sharper d...
Page 45: Operator Panel Features
Operator panel features chapter 3: printing ❖ 3-7 operator panel features figure 3.1 shows the docuprint c11 operator panel. Figure 3.1 docuprint c11 operator panel 1 indicator light 2 resume button 3 power button 1 3 2.
Page 46: Printer Buttons
Printer buttons 3-8 ❖ docuprint c11 color inkjet printer user guide printer buttons the operation of the power and resume buttons depend on the printer’s state. Basic functions table 3.3 lists the basic functions of the buttons on the docuprint c11. Table 3.3 buttons–basic functions function descrip...
Page 47: Special Functions
Printer buttons chapter 3: printing ❖ 3-9 special functions table 3.4 describes printer maintenance and printing of demonstration and test pages. Table 3.4 special functions function description print cartridge carriage movement • press and hold down the power button. • press and release the resume ...
Page 48: Indicator Light
Printer buttons 3-10 ❖ docuprint c11 color inkjet printer user guide indicator light the indicator light signals different printer conditions. Table 3.5 lists the possible states of the indicator lights and what each state means. Table 3.5 indicator light states status of light condition/corrective ...
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Printer buttons chapter 3: printing ❖ 3-11 flashing rapidly check for the following conditions and perform the appropriate corrective action: • if the printer is out of paper, load paper and press the resume button . • if paper is jammed, clear the jam and press the resume button . • if a print cart...
Page 50: Instructions On The Printer
Instructions on the printer 3-12 ❖ docuprint c11 color inkjet printer user guide instructions on the printer the docuprint c11 has two instruction templates: one on the printer casing under the cover, the other inside the cover. On the printer casing the large black dot indicates that a black print ...
Page 51: Maintaining The Printer
Chapter 4: maintaining the printer ❖ 4-1 maintaining the printer c h a p t e r 4 print cartridge care and precautions .............................. 4-2 removing and replacing print cartridges ........................ 4-3 cleaning print cartridges ................................................. 4-...
Page 52: Print Cartridge Care and
Print cartridge care and precautions 4-2 ❖ docuprint c11 color inkjet printer user guide print cartridge care and precautions follow these procedures for optimum care of the print cartridges: • always keep print cartridges sealed in their packages until they are ready to be used. • remember to remov...
Page 53: Removing and Replacing Print
Removing and replacing print cartridges chapter 4: maintaining the printer ❖ 4-3 removing and replacing print cartridges you should remove a print cartridge from the printer under only two conditions: • to replace it, or • to reinsert it in a situation where it is not printing correctly. As you hand...
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Removing and replacing print cartridges 4-4 ❖ docuprint c11 color inkjet printer user guide 2 to move the cartridge carrier into position: • press and hold the power button. • press and release the resume button one time. • then release the power button. If the cartridge carrier returns to the left ...
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Removing and replacing print cartridges chapter 4: maintaining the printer ❖ 4-5 5 open the package containing the same type of cartridge you are replacing and remove it. Remove the sticker and transparent tape covering the copper contact area. Do not touch the copper contact area! 6 hold the cartri...
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Removing and replacing print cartridges 4-6 ❖ docuprint c11 color inkjet printer user guide if you have problems inserting the print cartridge: • make sure the print carriage is in the cartridge loading position. • check that both the print cartridge and its receptacle are clean and free of foreign ...
Page 57: Cleaning Print Cartridges
Cleaning print cartridges chapter 4: maintaining the printer ❖ 4-7 cleaning print cartridges print cartridges are cleaned automatically at regular intervals when the printer is powered on. This operation clears the print cartridge nozzles guaranteeing ink flow. If you have a print quality problem th...
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Cleaning print cartridges 4-8 ❖ docuprint c11 color inkjet printer user guide 3 clean the electrical contacts both on the print cartridge and in the cartridge receptacle with a slightly damp, lint-free cloth taking care not to touch the nozzles. 4 re-insert the print cartridge into the printer, lock...
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Cleaning print cartridges chapter 4: maintaining the printer ❖ 4-9 if there is still no improvement in the print quality, try cleaning the print cartridge nozzles. The following operation must not be repeated often, as it will damage the print cartridge. It should be attempted only as a last resort,...
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Cleaning print cartridges 4-10 ❖ docuprint c11 color inkjet printer user guide 4 holding the print cartridge with the nozzles facing downwards, blot it against the cloth, pressing lightly. 5 repeat the blotting operation a few times on different areas of the cloth. 6 reinsert the print cartridge in ...
Page 61: Troubleshooting
Chapter 5: troubleshooting ❖ 5-1 troubleshooting c h a p t e r 5 introduction ..................................................................... 5-2 error condition indicators ............................................... 5-2 transporting the printer ...............................................
Page 62: Introduction
Introduction 5-2 ❖ docuprint c11 color inkjet printer user guide introduction your printer is designed to require only minimum maintenance. However, frequent use requires a number of simple printer-care operations. Error condition indicators during normal printer operation, an error condition will b...
Page 63: Printer Problems
Printer problems chapter 5: troubleshooting ❖ 5-3 printer problems sometimes printer problems are very simple to solve. When you have a problem, make sure that: • the power cord is plugged into the printer and an electrical outlet. • the electrical outlet is not turned off by any switch or breaker. ...
Page 64: Printer Operation
Printer problems 5-4 ❖ docuprint c11 color inkjet printer user guide printer operation problems see table 5.1 for corrective actions when the printer will not print or when printed output is not what you expect. Table 5.1 printer operation problems problem description/corrective action black area is...
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Printer problems chapter 5: troubleshooting ❖ 5-5 no printer reaction when you press power , the print cartridge carriage does not move. 1. Check that the carriage path is clear. 2. Try switching the printer off and then on again. 3. Unplug the printer and wait about 10 seconds, then plug the printe...
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Printer problems 5-6 ❖ docuprint c11 color inkjet printer user guide problems with connection to host • check that your interface cable is of the correct type. It must be a standard, bi-directional ieee 1284 b-type interface cable . If you have any doubts, contact your computer dealer. • make sure y...
Page 67
Printer problems chapter 5: troubleshooting ❖ 5-7 test page or demo page did not print 1. Press power to switch the printer off, wait a few seconds and then press power again. 2. Repeat the correct key sequence - refer to “special functions” (page 3-9), or - click the appropriate button on the print...
Page 68: Print Cartridge Alignment
Print cartridge alignment 5-8 ❖ docuprint c11 color inkjet printer user guide print cartridge alignment whenever you insert or replace a print cartridge, you must always check the horizontal and vertical printing alignment to guarantee optimum printing quality. You can also perform cartridge alignme...
Page 69: Windows 3.1X
Print cartridge alignment chapter 5: troubleshooting ❖ 5-9 windows 3.1x to align print cartridges under windows 3.1x: 1 double click the main icon in the program manager . 2 double click the print manager icon. 3 select the docuprint c11 printer driver from the list. 4 select options/printer setup f...
Page 70: Alignment Procedure
Print cartridge alignment 5-10 ❖ docuprint c11 color inkjet printer user guide alignment procedure notes 1. This operation takes about 3 minutes and requires at least 2 sheets of paper. (the first sheet, for printing test 1, can be re-inserted before you print test 2.) 2. From the test 1 alignment, ...
Page 71: Printer Specifications
Appendix a: printer specifications ❖ a-1 printer specifications a p p e n d i x a.
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Printer specifications a-2 ❖ docuprint c11 color inkjet printer user guide table a.1 docuprint c11 features feature description physical dimensions: • height: 6.69” (170mm) • width: 17.16” (436mm) • depth: 8.26” (210mm) weight: • 13.2 lb (6 kg) environmental temperature: • 60 to 95 o f (15 to 35 o c...
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Printer specifications appendix a: printer specifications ❖ a-3 print addressibility up to 1200 x 1200 dpi maximum print speed/pages per minute (ppm) 9 ppm in black 5 ppm in color fonts courier orientation: portrait and landscape pitch: 5, 10, 20 cpi size: 6, 12 points style: upright (italic 5, 10, ...
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Printer specifications a-4 ❖ docuprint c11 color inkjet printer user guide paper output up to 60 printed sheets of paper, 20 lb (75 g/m 2 ) media sizes legal, letter, a4, a5, a6, b5, executive, folio, statement envelope b5, envelope c5, envelope c6, envelope dl, envelope com #10 note card 1, note ca...
Page 75: Notices and Certifications
Appendix b: notices and certifications ❖ b-1 notices and certifications a p p e n d i x b.
Page 76: Electronic Emission Notices
Electronic emission notices b-2 ❖ docuprint c11 color inkjet printer user guide electronic emission notices federal communications commission (fcc) compliance information statement the docuprint c11 has been tested and found to comply with the limits for a class b digital device, pursuant to part 15...
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Electronic emission notices appendix b: notices and certifications ❖ b-3 if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the fo...
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Electronic emission notices b-4 ❖ docuprint c11 color inkjet printer user guide industry canada compliance statement this class b digital apparatus meets all requirements of the canadian interference-causing equipment regulations. Class “b” product: (reference ices-003 annex) this class “b” digital ...
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Electronic emission notices appendix b: notices and certifications ❖ b-5 the united kingdom telecommunications act 1984 this apparatus is approved under the approval number ns/g/1234/j/100003 for the indirect connections to the public telecommunications systems in the united kingdom. German acoustic...
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Electronic emission notices b-6 ❖ docuprint c11 color inkjet printer user guide energy star the epa energy star computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Compa...
Page 81: Index
Index i x xerox docuprint c11 color inkjet printer user guide ❖ ix-1 a activate dry delay time 2-16 automatic feed setting 2-7 b banners loading 2-12 c centronics parallel port 1-6 character sets 1-5 cleaning print cartridges 4-7 to 4-10 coated paper loading 2-17 components 1-7 connectivity 1-6 copi...
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G ix-2 ❖ xerox docuprint c11 color inkjet printer user guide font character sets 1-5 orientation 1-4 pitch 1-4 size 1-4 style 1-4 g grayscale 3-3 h high quality 1-4 , 3-3 i image setting driver setting 3-3 intelligent color 1-4 , 3-3 manual 1-4 indicator light location 1-7 , 3-7 states 3-10 to 3-11 ...
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Q xerox docuprint c11 color inkjet printer user guide ❖ ix-3 parallel port 1-6 photographic paper loading 2-17 plain paper 1-4 power button functions 3-8 to 3-9 location 1-7 , 3-7 print cartridges alignment 5-8 to 5-10 windows 3.1x 5-9 windows 95/98 5-8 care and precautions 4-2 cleaning 3-9 , 4-7 to...
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S ix-4 ❖ xerox docuprint c11 color inkjet printer user guide resume button functions 3-8 to 3-9 location 1-7 , 3-7 s single sheets loading in manual feeder 2-14 small format media guide 2-10 software license agreement 1-8 special printing media selection criteria 2-17 supplies/options guide 1-8 t te...